5 of 5 1st/2nd Line Support Jobs in the North of England

and 2nd Line Support across hardware, desktop, database, reporting, software, and networking Managing incidents and service requests via the internal helpdesk / ticketing system Supporting internal systems (Windows 10 / 11, Active Directory, Microsoft 365) Assisting with mobile and desktop device setup, configuration, and MDM tools Patching, security updates, and … infrastructure tasks Collaborating with wider tech teams on improvements, rollouts, and upgrades What We’re Looking For: Experience in a similar IT Support role (1st / 2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, Active Directory, hardware troubleshooting Familiarity with Microsoft 365, Dell / HP devices, and networking basics Exposure to mobile device management (Apple / Android / MDM platforms) General Microsoft based infrastructure and software support General Network experience SQL skills A proactive approach to problem-solving and a keen interest in technology Excellent communication and a genuine team player attitude Those that have been in this role More ❯

A 1st / 2nd Line Support Consultant with 1 year + experience is needed to join our team at Classroom365, a leading MSP for schools ICT support, based in London and surrounding areas, including Essex, on a full-time basis. The role is a permanent position with excellent prospects. … Many consultants having been with us for over 10 years. With over 25 years of experience providing ICT support to London schools, the British Council and LEAs, we have a wealth of knowledge and experience in the education sector. This is an opportunity to join an exciting IT company and gain industry-standard certified training. You will develop … currently support schools in the following boroughs: Greenwich, Southwark, Wandsworth, Lambeth, Croydon, Lewisham, Tower Hamlets, Hackney, Brent and parts of Essex. Desirable Skills 1yrs+ 1st / 2nd Line IT support experience and have the ability to work diversely Experience working in the Educational Sector Strong customer service skills Strong More ❯

Job Title: 1st / 2nd Line Support Engineer Location: Manchester City Centre (Office-based) Salary: £25,000 - £32,000 DOE Work Structure: Hybrid after probation (2 days WFH) We're working with a well-established company based in Manchester City Centre, who are looking to bring on a 1st / 2nd Line Support Engineer to support their internal user base of over 200 employees. This is a fantastic opportunity to join a close-knit IT team where you'll get hands-on exposure across a wide range of technologies and be a key player in their day-to … a 1st or 2nd line support role Strong troubleshooting skills and a proactive attitude Solid understanding of Microsoft technologies (Windows 10 / 11, Office 365, Active Directory) Good communication skills and a customer-focused approach Experience in an internal support environment is desirable but not essential Benefits: Competitive salary More ❯

on it. We believe in keeping our team informed, being transparent, and maintaining accountability at every step. Job Requirements About you We are looking for a 1st / 2nd Line Support Engineer to join our Delivery, Implementation and Support (DIS) team who will report directly to the Global Head … This role will not have any direct reports and will be based in our Stockport Office with a hybrid working model. Summary Of Role As a 1st / 2nd line support engineer you will be working across our airport customers, resolving support issues, diagnosing, and troubleshooting across hardware and … be advantageous. Cloud infrastructure experience with Azure and AWS would also be advantageous. Past experience with database technologies would be advantageous, particularly Microsoft SQL and MongoDB. Experience with airport / airline software that is used in airport environments would also be advantageous but not essential. Job Benefits What's in it for you· Competitive salary Best in Class Share More ❯

1st & 2nd Line Support - Manchester X 2 Are you a proactive IT professional passionate about user support and technology improvement? We’re looking for a highly capable 1st & 2nd Line Engineer to join our dynamic IT team. In this role, you’ll help drive … IT support roles Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system administration, Hardware support and troubleshooting, Helpdesk / ticketing systems Experience working with users in on-premise, hybrid, and remote setups Ability to manage 3rd party vendors and support contracts GCSE in IT (or equivalent … qualification) Desirable Skills & Qualifications Familiarity with Veeam and VMware products Experience with ERP systems and mobile device management Participation in IT-related project work Microsoft certifications and / or ITIL qualification Previous experience in a small to medium enterprise (SME) environment What You’ll Achieve This role supports the delivery of our clients company strategy by maintaining and improving More ❯