3 of 3 1st Line Support Jobs in the Thames Valley

Graduate/1st Line Support - SQL/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting Saas/Web applications, providing user support, and training new Users on the platform. Perfect for someone who … wants to get more hands on, & build up their software experience. Key Skills: o Technical Support experience, supporting users of Business Applications o Windows support experience o … Databases/basic SQL o Remote Access Tools Entry level role - salary in the region £24-27K Apply now for immediate consideration and interview this week! Graduate/1st Line Support - SQL/Applications Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what More ❯

We have an exciting opportunity for a 1st Line IT Support Technician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having individuals join their team, who are keen … to progress and succeed. 1st Line IT Support Technician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices … and adhere to change control process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line IT Support Technician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience in using Windows Server/Active Directory Experience in using Office 365 Admin Exposure to More ❯

on their skill set. Good verbal and written communication skills are essential. All international colleagues speak English as a second language, so additional languages are not required. The support team are responsible for all aspects of the IT landscape within the organisation these include but not be limited to: User hardware - a combination of HP and Dell laptops … Meraki network hardware. WAN is a Virgin Media managed SDWAN using VERSA appliances for management. Printer fleet, colour MFP devices in all UK offices and arm's length support of printers in non-UK offices. Software support mainly Windows 11 and Microsoft 365 suite of services. Salesforce is a vital element within the business, a highly … Improvements to client access when working from home and for our international colleagues working from their offices Cyber security migration The Candidate We are looking for an experienced first line support engineer with relevant experience, just as importantly, a great can-do attitude twinned with the willingness to learn. The successful candidate will need to demonstrate More ❯