51 to 75 of 102 2nd Line Engineer Jobs

2nd Line Service Desk Engineer Purpose of the role: Deliver high-quality IT support across Acosta Europe, ensuring reliable, secure, and efficient services that enable a positive user experience across business systems, infrastructure, and operational technology. Scope of Support Supports services across the IT landscape … Infrastructure & EUC: Devices, Azure, Active Directory, networking Security & Access: Identity, endpoint protection, access control Operational Tech: Warehouse scanners, printers, mobile devices Key Responsibilities: Provide 2nd line support, troubleshooting hardware, software, mobile devices, and network issues Take ownership of incidents through to resolution with clear user communication ...

seeking an experienced 2nd Line Tech Bar Engineer to provide high-quality, customer-facing technical support across onsite and remote environments. This role acts as an escalation point from 1st line support, resolving more complex technical issues while delivering an excellent end-user … teams to ensure incidents and requests are resolved efficiently and in line with agreed service levels and security standards. Key Responsibilities: Provide 2nd line technical support to end users via Tech Bar (onsite) and remote channels. Act as an escalation point for incidents and service ...

Role: Field Services Engineer (2nd Line) Reports to: Manager Hours: 37.5 hours – or dependent on customer – 7.5 hours a day Company Equipment: Laptop: Yes Mobile Device: Yes Vehicle: Yes Job Description: To act both as a specialist in specific product areas for customer systems … investigate issues in order to accurately assess what further action is required and whether the issue needs to be escalated to the 3rd Line Team. Support others in the team in the achievement of their objectives. Key Skills: Excellent communication skills (written and verbal) Keen attention to detail. ...

Role: Field Services Engineer (2nd Line) Reports to: Manager Hours: 37.5 hours – or dependent on customer – 7.5 hours a day Company Equipment: Laptop: Yes Mobile Device: Yes Vehicle: Yes Job Description: To act both as a specialist in specific product areas for customer systems … investigate issues in order to accurately assess what further action is required and whether the issue needs to be escalated to the 3rd Line Team. Support others in the team in the achievement of their objectives. Key Skills: Excellent communication skills (written and verbal) Keen attention to detail. ...

Role: Field Services Engineer (2nd Line) Reports to: Manager Hours: 37.5 hours – or dependent on customer – 7.5 hours a day Company Equipment: Laptop: Yes Mobile Device: Yes Vehicle: Yes Job Description: To act both as a specialist in specific product areas for customer systems … investigate issues in order to accurately assess what further action is required and whether the issue needs to be escalated to the 3rd Line Team. Support others in the team in the achievement of their objectives. Key Skills: Excellent communication skills (written and verbal) Keen attention to detail. ...

Role: Field Services Engineer (2nd Line) Reports to: Manager Hours: 37.5 hours – or dependent on customer – 7.5 hours a day Company Equipment: Laptop: Yes Mobile Device: Yes Vehicle: Yes Job Description: To act both as a specialist in specific product areas for customer systems … investigate issues in order to accurately assess what further action is required and whether the issue needs to be escalated to the 3rd Line Team. Support others in the team in the achievement of their objectives. Key Skills: Excellent communication skills (written and verbal) Keen attention to detail. ...

Line Network Engineer to join our Service Desk team. You will play a key role as an experienced 2nd Line Engineer, actively engaging with customers and taking ownership of technical issues. We're looking for someone who can confidently troubleshoot … technical issues raised by our monitoring platform or by customer engagement. Continuing to either resolve or provide a clear escalation to the 3rd Line engineers, whereby you will assist in the resolution and still develop your skillset Provide a knowledgeable point of technical escalation relating to your skillset ...

Morson Human Resources Limited is looking for an experienced 2nd Line Engineer to join a growing technical team on Teesside, fully on-site. You’ll provide hands-on support across servers, networking, Microsoft 365 and broader infrastructure, and take ownership of complex issues. This Service ...

2ND LINE HELPDESK ENGINEER KEY POINTS £30,000 - £40,000 salary Based in Yateley with occasional customer site visits Microsoft 365, Intune, Active Directory, GPO & virtualisation Join an established MSP environment supporting a varied customer base Opportunity to mentor junior engineers and handle more complex ...

Role: 2nd Line IT Engineer Location: Southampton Salary: £31,000 Growing MSP Cloud, Hybrid & Cyber Security Exposure Progression into 3rd Line & Infrastructure Were partnered with a growing Managed Service Provider (MSP) in Southampton thats investing heavily in its technical team and the services ...

Role: 2nd Line IT Engineer Location: Bournemouth Salary: £36,000 Modern MSP Environment Cloud & Cyber Security Exposure Progression into 3rd Line & Infrastructure Were partnered with a growing and forward-thinking Managed Service Provider (MSP) in Bournemouth that delivers a wide range ...

2nd Line Support Engineer Billericay Hybrid working, 4 days in office and 1 at home Hours: 8-5 or 9-6, rota or preference is fine. A growing organisation is seeking a Technical Support Analyst to join its busy IT Support team. This ...

support our cloud infrastructure. Reporting directly to the IT & InfoSec Manager and working alongside a Senior Engineer, you will manage 1st, 2nd and some 3rd line support issues, deliver end-user software training, work within larger projects and enforce robust security controls across our Microsoft … Azure environments. Key Responsibilities Helpdesk Operations: Triage, manage, and resolve daily 1st 2nd and some 3rd line support tickets, escalating high-level infrastructure or complex security incidents to senior staff. M365 & Azure Security Administration: Manage user lifecycles, Conditional Access policies, role-based access controls (RBAC), and group ...

Fujitsu in Stevenage is seeking a 2nd Line Backup & Storage Engineer to join a team of 2nd and 3rd line engineers. You will manage enterprise storage platforms, resolve incidents, and ensure availability across data centres, with a focus on NetApp storage ...

Solus Accident Repair Centres Company is seeking a 2nd Line IT Engineer to own complex incidents and support our in-house Evolve system across 2,500+ users. You will guide 1st Line Engineers, escalate where needed, and contribute to service quality ...

Field Engineer to join our service desk and onsite support for a key client in Glasgow and Edinburgh. You will handle 2nd line support, diagnose complex issues, and ensure rapid resolutions. The role emphasizes technical breadth across networks, servers, hardware and software, with strong communication ...

SoCode Recruitment is seeking a 2nd Line IT Engineer to support our client’s on‐prem infrastructure, focusing on servers, virtualization, and the hybrid IT estate in Cambridge. You’ll troubleshoot VMware environments during a transition to Proxmox, and leverage Windows Server, Active Directory ...

LIMA is hiring a 2nd Line Network Engineer to join the Service Desk team in the Eccles area. The role focuses on triaging and resolving a wide range of network incidents, with escalation to 3rd line as needed and close collaboration with customers ...

Line Field Engineer – Remote Our client is urgently looking for a Surrey based 2 Line Field engineer whose patch will cover London and the Southeast. The role will involve travelling to various client sites to provide 2 Line Support ...

Line Field Engineer – Remote Our client is urgently looking for a Surrey based 2 Line Field engineer whose patch will cover London and the Southeast. The role will involve travelling to various client sites to provide 2 Line Support ...

Overview We are looking for a 2nd Line IT Engineer to take ownership of our complex technical issues across our Award-Winning Accident Repair Network, supporting 2,500+ users across 40+ sites. Our mission is to develop the tools and technology that enable our teams ...

Overview We are looking for a talented and proactive 2nd Line IT Engineer to join our team on a 6-month fixed-term contract. This is a fantastic opportunity to play a central role in a complex and exciting business integration programme, supporting the merging ...

Advanced Resource Managers Ltd in Herefordshire is seeking an experienced 2nd Line Infrastructure Engineer to join a growing Operational Support team. The role blends on-site and remote work to deliver robust technical solutions for a diverse infrastructure environment. You will support and maintain ...

Role: 1st/2nd Line IT Support Engineer Location: Southampton Salary: £31,000 Modern MSP Environment Cloud & Cyber Security Exposure Fast-Track Career Development Were partnered with a growing and forward-thinking MSP in Southampton thats continuing to expand its technical capabilities across cloud infrastructure ...

Description: Role: Second Line Service Desk Engineer Salary: £30,000 to £37,500 per annum (DOE) Location: Hybrid (Norfolk) | Minimum one anchor day per week in our King's Lynn office Reporting To: Service Desk Team Lead About Workplace IT Workplace IT provides CAF Compliant … Services and Digital Safeguarding to large Health, Social Care, Housing, Education, Charity and Public Sector organisations across the UK. As a Second Line Service Desk Engineer, you will be responsible for troubleshooting and resolving technical issues across Microsoft 365, Entra ID, Intune, networking and end-user ...