76 to 100 of 192 2nd Line Engineer Jobs in the UK

support our cloud infrastructure. Reporting directly to the IT & InfoSec Manager and working alongside a Senior Engineer, you will manage 1st, 2nd and some 3rd line support issues, deliver end-user software training, work within larger projects and enforce robust security controls across our Microsoft … Azure environments. Key Responsibilities Helpdesk Operations: Triage, manage, and resolve daily 1st 2nd and some 3rd line support tickets, escalating high-level infrastructure or complex security incidents to senior staff. M365 & Azure Security Administration: Manage user lifecycles, Conditional Access policies, role-based access controls (RBAC), and group ...

Desktop/Networking/Application Support Additional Benefits Free Parking Region West Yorkshire Description Role: 2nd Line IT Support/Systems Engineer - Education Sector Location: Bradford (Fully Site-Based) Salary: £24,000 - £33,000 (Depending on experience & qualifications) Hours: Full-Time Why Join … campus wireless networks to robust security systems, ensuring learning environments are secure, connected, and future-ready. The Role - What You'll Do As a 2nd Line IT Support/Systems Engineer for the academy, you will: Provide on-site desktop and systems support for staff ...

solution. What truly sets us apart is our people and the effortless experience they create for our customers. We’re looking for a 2nd Line IT Engineer who enjoys solving technical challenges, taking ownership of issues and keeping customers informed throughout. You’ll investigate … resolve issues escalated from 1st Line Support, using your technical knowledge to minimise downtime and get customers back up and running. Working closely with our senior engineers, you’ll also identify opportunities to use AI and automation to make support faster and more effective. ...

Fujitsu Limited is seeking a Junior Infrastructure Engineer in the United Kingdom to provide essential service desk support and 2nd line incident resolution. You will monitor live events, escalate where needed, and collaborate within a small 2nd line team to keep ...

2nd Line Service Desk Engineer Ashford, Kent Up to £35,000 depending on experience Office-based with client site visits Full driving licence required Are you an IT Support Engineer ready to take the next step in your career? Would you enjoy ...

Uptime Solutions Ltd is seeking a 2nd Line Engineer to deliver exceptional IT support services from a hybrid location in Crawley. You will troubleshoot various technical issues for our MSP partners and mentor junior staff while ensuring high uptime levels for client systems. ...

Leidos UK is seeking a 2nd Line Engineer to provide fault rectification, incident support and CSI across critical IT systems. You will perform reactive and proactive maintenance, complex troubleshooting, and ensure SLA/KPI adherence in a high-availability environment. Key capabilities include Windows Server ...

Fujitsu is seeking a 2nd Line WINTEL Engineer to join a team of 2nd/3rd line engineers in a UK on-site role. You will review Windows requests, build and configure Windows Servers in VMware, patch systems, and ensure builds meet ...

Chalkline, a Focus Group company, are seeking a 2nd Line Technical Analyst (Out of Hours) to join our Borehamwood office. You will handle escalations for Microsoft 365, Azure, Intune, Windows and network products, delivering high-quality support to our clients. Ideal candidates have 3-5 years' experience … 2nd line support, strong communication skills, and are comfortable working shifts including weekends outside standard hours. #J-18808-Ljbffr ...

Hamilton Barnes is recruiting two 2nd Line IT Support Engineers for a private healthcare provider in Earls Court, London. The role is on-site, offering day-to-day autonomy in a hospital environment and a fast-track start on a 3‐month contract. You will … resolve 2nd line incidents, troubleshoot a range of hardware and software issues, and support Microsoft 365, Windows and AD. This hands‐on position involves working with service desk teams, with strict SLAs and onboarding/offboarding tasks. #J-18808-Ljbffr ...

support requests via phone, email and helpdesk systems. Manage and prioritise support tickets, ensuring issues are resolved efficiently and professionally. Deliver 1st and 2nd Line technical support across multiple client environments. Troubleshoot hardware, software, Microsoft 365 and Windows-related issues. Support and administer Microsoft 365 environments, including … least 2 years' experience in an IT Support, Service Desk or Helpdesk role. Previous MSP experience is highly desirable. Experience providing both 1st and 2nd Line support. Strong Microsoft 365 administration and troubleshooting experience. Good working knowledge of Windows Desktop and Windows Server environments. Experience supporting VoIP ...

leading UK IT MSP delivering IT support, hybrid cloud solutions, cybersecurity and more. The Onsite 2nd Line Engineer role combines hands-on onsite support with advanced troubleshooting and escalation management to ensure high levels of service delivery and customer satisfaction. You will resolve escalated issues ...

Highly regarded, growing company with a reputation for excellent customer service/support need an additional 2nd line support Engineer/help-desk Engineer to support their current growth plans. The company provide enterprise-level IT expertise to businesses of all sizes … training and opportunities to gain accreditation Microsoft, VMware etc Pension ongoing training laptop Happy, friendly office. Requirements Most important for the Support Engineer/Help-desk Engineer Good Customer Focus Car Owner/Driver Sound like something you would be interested in? Apply today ...

Workplace Engineer/2nd Line IT Support Salisbury | Up to £39,000 | Permanent | Fully onsite, Monday-Friday Enjoy solving technical problems and helping people get back up and running? We're looking for a Workplace Engineer to deliver hands-on IT support … join a supportive team, troubleshooting desktop issues, setting up equipment and keeping users connected. What you'll be doing: Providing first- and second-line support for PCs, laptops, peripherals and printers. Building, configuring and troubleshooting Windows devices. Supporting Microsoft 365, Outlook and other business applications. Maintaining network printers ...

Workplace Engineer/2nd Line IT Support Salisbury Up to £39,000 Permanent Fully onsite, Monday-Friday Enjoy solving technical problems and helping people get back up and running? We're looking for a Workplace Engineer to deliver hands-on IT support ...

Role: Senior Service Desk Analyst (2nd Line) Location: Leicester, UK (Hybrid) Salary: £30k-£37k About the Role Reporting to the Service Desk Manager, you'll be the go-to technical expert on the Service Desk, handling escalations, supporting major incidents and helping to keep service standards high. … leadership position in the future. What You'll Be Doing Offering technical advice, guidance and hands-on support to First and Second Line colleagues. Acting as the escalation point for complex incidents, problems and service requests. Picking up and resolving Second Line tickets within agreed service ...

Goaco Ltd in Ebbsfleet is seeking an IT Support Engineer & Cyber Security professional to provide 2nd line support and troubleshoot hardware and software issues. The ideal candidate should have a minimum of 3 years in IT support, experience with Microsoft 365 applications, and strong communication ...

11918HS £40k – 45k per year + Bonus 2nd Line Support Engineer Northampton/London | Permanent | Hybrid/On-site | Up to £45k + Bonus Our leading client are looking for a proactive and detail-oriented Systems Support Engineer to join their technical team. … point of contact for troubleshooting, system queries, and supporting smooth day-to-day operations across the business. The Systems Support Engineer will be an integral part of a highly efficient and respected technical team working alongside Machine Learning expertise, experienced software developers and solution architects. The ability ...

to own day-to-day IT support for around 200 users in a hybrid Microsoft-focused environment. You will handle 1st/2nd line incidents from initial contact to resolution and collaborate with senior IT colleagues on complex issues. You will support Microsoft 365 services ...

simply works. At AJ Bell, our "Feel Good Investing" philosophy is built on trust, innovation and exceptional service. We're looking for a proactive 2nd Line Support Engineer to help keep our business running smoothly, supporting colleagues across the organisation and playing a key role … forthe creationand standardisation of automated tasks as well asthe formalisation of procedures for the Service Desk Team. What does the job involve? Responsible for 2nd line support, both in person and remotely via MS Teams,phoneand remote access tools Identifyingareas for improvement within Service Delivery Team ...

White Label IT is seeking a 2nd Line Support Engineer in Farnborough to handle escalated tickets and own problems end-to-end. You’ll troubleshoot Microsoft 365, Exchange Online, Entra ID and Intune, and diagnose network issues across firewalls, VPNs and switches. You’ll support … Windows Server/Active Directory and help mentor 1st line engineers. The role is full-time and office-based at our Farnborough site, offering exposure to a variety of IT environments and progression into 3rd line and #J-18808-Ljbffr ...

hiring for a 2nd line IT Services role focused on delivering high-quality support across a complex technology estate. The role requires incident ownership, monitoring, and collaboration with IT teams to ensure availability and stability. It includes shift-based coverage between 7am and 7pm to maintain continuous ...

Flotek Group is seeking a customer service-focused ICT professional for a 2nd line on-site role across partner sites in the UK. You will diagnose, repair, and maintain IT systems, with weekends on-call as part of a rota, and assist from the helpdesk remotely when ...

Nextech Group in Northampton is seeking a skilled 2nd Line Support Engineer to join our growing MSP team. You will handle escalated IT tickets, troubleshoot Windows, Active Directory, Microsoft 365 and networking, and provide hands-on support including occasional onsite visits. Strong communication and customer … service skills are essential, with IT certifications a plus. You will work with 1st/3rd line teams and participate in rotating out-of-hours support to keep client environments stable. #J-18808-Ljbffr ...

Experis is seeking a 2nd Line WINTEL Engineer to join a secure, high-profile user community in Stevenage. This fully on-site role requires high-level security clearance and involves managing Windows Server environments, AD, DNS, WSUS, and VMware infrastructure. You will build and maintain ...