4 of 4 2nd Line Support Jobs in Dorset

2nd Line Support Analyst | Poole | Competitive DOE As a 2nd Line Support Analyst within this forward-thinking business, you’ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both independent work and collaboration with a growing team … on diverse technical disciplines. As a 2nd Line Support Analyst, you’ll benefit from: Competitive Salary: depending on experience, plus team bonuses. Flexible Work Hours: Compensation for work outside standard business hours with time-off-in-lieu or overtime pay. Participation in an on-call rotation may be required. Generous Holiday Allowance: 25 days' holiday … platforms. Personal Development: Develop a personal development plan with your line manager, including time for learning, budget for exams, and mentorship for industry-recognised certifications. As a 2nd Line Support Analyst, your responsibilities will include: Troubleshoot and Resolve: Handle Helpdesk incidents and provide hands-on support for Microsoft 365, servers, and More ❯

1st/2nd Line Support Poole - 5 Days onsite £28,000 - £32,000 + Monthly Bonus + Holiday + Pension This is an excellent opportunity for an 2nd Line Support Engineer to join a growing company in a highly varied role. This company is a leading provider of essential products … Cisco Firewalls. Essential skills also include server patching, VMWare, robust backup and disaster recovery planning, particularly with Datto for virtual machine restoration. This is a fantastic opportunity for a 2nd Line Support engineer looking for a varied role to join a market leader within its industry. The Role: Resolve user issues and manage all incident … Microsoft Teams support. Skilled in Cisco Firewalls and server patching. Experienced in VMWare and Datto backup/DR. Proven track record in a similar position: 2nd/Second Line Support, IT Support, IT Technican. Reference Number: BBBH257614 To apply for this role or for to be considered for further roles, please click "Apply More ❯

IT Support Technician (1st & 2nd Line Support) Location: Bournemouth Salary: £25,000 -£33,000 (DOE) Hours: 40 hours a week working in the office. We are working with a growing IT company currently evolving into a Managed Service Provider (MSP), and they're looking to welcome a proactive and solutions-focused IT Support … key role in supporting both the technical operations and the ongoing growth of the business. As an IT Support Technician, you'll be providing both 1st and 2nd line support to a wide range of clients across various industries. You'll gain hands-on experience with diverse technologies and contribute to a fast … paced, client-focused environment that values innovation and teamwork. Responsibilities of the IT Support Technician: Deliver responsive and effective 1st & 2nd line technical support to clients. Troubleshoot and resolve issues involving Microsoft 365, SharePoint, and broader IT infrastructure. Install, configure, and maintain a variety of hardware and software systems. Conduct network troubleshooting and More ❯

Role: 2nd Line IT Engineer Location: Bournemouth (Onsite) Salary: £32,000 - £36,000 Fast-Growing MSP | Cloud Infrastructure Exposure | Progression into Projects & 3rd Line Were working with a well-established MSP based in Bournemouth , delivering high-quality IT support and infrastructure solutions to a varied client base. Theyre now hiring a driven and … capable 2nd Line Engineer to join their technical team. This is a fully onsite role , perfect for someone looking to take ownership of escalated support while building their skill set in cloud infrastructure, networking, and project delivery . Youll work closely with senior engineers on both tickets and projects, gaining real-world experience across Azure … exposure to Azure and modern platforms Work Closely with Senior Engineers collaborate on projects and escalations Paid Certifications & Training Microsoft, Azure, Networking & more Clear Progression Path into 3rd Line, Projects, or Cloud Roles Private Medical Cover & Sick Pay Annual Leave + Bank Holidays Regular Team Socials & Events Supportive, fast-paced MSP environment with real technical variety If you More ❯