2nd Line Support Jobs in Dorset

Second Line Support
South West > Dorset

The median Second Line Support salary in Dorset is £30,000 per year, according to job vacancies posted during the 6 months leading to 11 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 45 77 60
Rank change year-on-year +32 -17 +29
Permanent jobs requiring a 2nd Line Support 11 23 24
As % of all permanent jobs advertised in Dorset 2.41% 1.93% 3.51%
As % of the Job Titles category 2.44% 2.04% 4.20%
Number of salaries quoted 11 23 24
10th Percentile - £31,750 £33,050
25th Percentile - £36,250 £36,250
Median annual salary (50th Percentile) £30,000 £37,000 £37,500
Median % change year-on-year -18.92% -1.33% -1.32%
75th Percentile - - £42,719
90th Percentile - £38,750 £43,375
South West median annual salary £31,500 £33,500 £35,000
% change year-on-year -5.97% -4.29% +16.67%

All Permanent IT Job Vacancies
Dorset

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Dorset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Dorset with a recognized job title 450 1,128 571
% of permanent jobs with a recognized job title 98.68% 94.87% 83.60%
Number of salaries quoted 192 662 361
10th Percentile £30,000 £27,000 £32,500
25th Percentile £39,688 £36,250 £38,750
Median annual salary (50th Percentile) £47,683 £50,000 £47,500
Median % change year-on-year -4.63% +5.26% -5.00%
75th Percentile £60,313 £60,000 £60,000
90th Percentile £63,750 £65,000 £72,500
South West median annual salary £52,500 £50,000 £52,500
% change year-on-year +5.00% -4.76% +5.00%

2nd Line Support
Job Vacancy Trend in Dorset

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Dorset.

Job vacancy trend for 2nd Line Support in Dorset

2nd Line Support
Salary Trend in Dorset

3-month moving average salary quoted in jobs citing 2nd Line Support in Dorset.

Salary trend for 2nd Line Support in Dorset

2nd Line Support
Job Locations in Dorset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Dorset region over the 6 months to 11 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bournemouth +68 11 £30,000 +9.09%
2nd Line Support
South West

2nd Line Support Skill Set
Top 16 Co-occurring Skills and Capabilities in Dorset

For the 6 months to 11 May 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Dorset region featuring 2nd Line Support in the job title.

1 11 (100.00%) Microsoft Exchange
1 11 (100.00%) Microsoft
1 11 (100.00%) Active Directory
1 11 (100.00%) Finance
1 11 (100.00%) Legal
1 11 (100.00%) VMware
1 11 (100.00%) Retail
1 11 (100.00%) VMware Infrastructure
1 11 (100.00%) Mac OS
1 11 (100.00%) Azure
1 11 (100.00%) Microsoft 365
1 11 (100.00%) Microsoft Intune
1 11 (100.00%) OneDrive
1 11 (100.00%) Problem-Solving
1 11 (100.00%) Social Skills
1 11 (100.00%) Customer Service

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Dorset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (100.00%) Microsoft Exchange
Cloud Services
1 11 (100.00%) Azure
1 11 (100.00%) Microsoft 365
1 11 (100.00%) OneDrive
General
1 11 (100.00%) Finance
1 11 (100.00%) Legal
1 11 (100.00%) Retail
1 11 (100.00%) Social Skills
Operating Systems
1 11 (100.00%) Mac OS
Processes & Methodologies
1 11 (100.00%) Customer Service
1 11 (100.00%) Problem-Solving
System Software
1 11 (100.00%) Active Directory
1 11 (100.00%) VMware Infrastructure
Systems Management
1 11 (100.00%) Microsoft Intune
Vendors
1 11 (100.00%) Microsoft
1 11 (100.00%) VMware