A key client of ours is looking for a 3rdLineSupport Engineer to join their team in Bolton, on a fixed term basis for 9 months. Main Responsibilities Required of the 3rdLineSupport Engineer: First point of escalation … desk and wider team Manage server accounts Support of cloud telephone systems Support networking equipment Key Experience Required of the 3rdLineSupport Engineer 3-5 years experience within a 2nd/3rdLineSupport role … desk or MSP Experience with server environments (Windows) Active Directory/Microsoft 365/Azure Understanding of virtualisation Understanding of network technologies The successful 3rdLineSupport Engineer will be paid a pro-rata'd salary of up to £40,000 per annum. If interested More ❯
A key client of ours is looking for a 3rdLineSupport Engineer to join their team in Bolton, on a fixed term basis for 9 months. Main Responsibilities Required of the 3rdLineSupport Engineer: First point of escalation … desk and wider team Manage server accounts Support of cloud telephone systems Support networking equipment Key Experience Required of the 3rdLineSupport Engineer 3-5 years experience within a 2nd/3rdLineSupport role … desk or MSP Experience with server environments (Windows) Active Directory/Microsoft 365/Azure Understanding of virtualisation Understanding of network technologies The successful 3rdLineSupport Engineer will be paid a pro-rata'd salary of up to £40,000 per annum. If interested More ❯
Hartlepool, County Durham, North East, United Kingdom
Humnize
3rdLineSupport Engineer If you're looking for a 3rdLine role where you'll tackle genuinely interesting technical issues and become the trusted escalation point in a supportive MSP, this is an opportunity worth exploring. If you're ready to … where your technical expertise is genuinely valued and your ideas influence how things get done, youll feel at home from day one. As the 3rdLineSupport Engineer, youll become the calming voice and trusted advisor the team relies on. Your focus will be resolving … LAN, WAN, VLANs, managed WiFi, Sophos firewalls, VPN VoIP systems and occasional hardware troubleshooting Youll Thrive Here If: You're already established in a 3rdLine role or a confident 2nd Line engineer who's eager for the next step. You genuinely enjoy calmly resolving More ❯
Senior Support Engineer (3rdLineSupport) Seeking a skilled Senior Support Engineer to provide expert 3rdlinesupport across internal and external users. You'll resolve complex incidents across Microsoft 365, Azure, and on-premises systems … driving first-time fixes and improvements. Enjoy autonomy and technical growth in this hands-on role. Responsibilities: Deliver advanced 3rdlinesupport for Microsoft 365, Azure, Intune, SharePoint, Windows Server (2016–2022), SQL Server, and Windows 10/11. Manage and prioritize complex incidents via More ❯
3rdLineSupport - Contract Opportunity The Opportunity: Join a thriving IT department supporting a diverse workforce of approximately 5,000 people across multiple platforms and locations. You will have the chance to manage and support cutting-edge Microsoft modern workplace solutions, as well … ensuring systems are maintained and optimized to meet the needs of the business. The Why? Impactful Role: Be the highest level of technical support, ensuring that complex issues are resolved swiftly and effectively, contributing directly to the company’s success. Career Development: With continuous learning and improvement at … a team and collaborate with multiple departments. Minimum of 5 years of IT support experience, with at least 3 years in a 3rdlinesupport role. A solid understanding of business processes and how they can be supported and improved by technology. Desirable More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Equals One Ltd
2nd Line/3rdLine IT Support Engineer Full-time Salary between £31,000 - £36,000 depending on experience. Doncaster Our client is an established MSP providing in-house IT Services and rapid response IT Support to companies across Doncaster and … the surrounding areas. Due to business growth, they are looking to add a 2nd Line/3rdLine IT Support Engineer to their growing team. The ideal candidate will have all the experience, skills, and personality to thrive in this new role. Ideal … in the services provided to clients. Building and maintaining relationships with new and existing clients where the Company provide their IT support. Liaising with 3rd party vendors and suppliers on behalf of clients. Experience with Microsoft Power Platform particularly Power Automate and PowerApps is advantageous but not essential. INDLS More ❯
3rdLineSupport Engineer If you're looking for a 3rdLine role where you'll tackle genuinely interesting technical issues and become the trusted escalation point in a supportive MSP, this is an opportunity worth exploring. If you're ready to More ❯
3rdLineSupport Engineer If you're looking for a 3rdLine role where you'll tackle genuinely interesting technical issues and become the trusted escalation point in a supportive MSP, this is an opportunity worth exploring. If you're ready to More ❯
NE1, Newcastle upon Tyne, Tyne & Wear, United Kingdom
Pardoe Wray
with a MSP background is required by my client an MSP based in Newcastle. They are looking for someone who can handle escalated support requests, manage client IT systems, and contribute to project work. Whilst ensuring exceptional customer support and SLA obligations are met. Responsibilities: Provide … technical support and maintain clients' IT assets and systems. Deliver excellent customer service from issue reporting to resolution. Act independently or as part of a team, managing multiple support requests effectively. Experience and Skills Required: Minimum 2 years in similar role. MSP experience. Relevant academic studies. More ❯