8 of 8 Active Listening Jobs in the Midlands

resolution. Strategic Prioritisation: Ability to focus on high‐value data tasks, piecing together data management practices to enable key strategic initiatives, including AI solutions. Active Listening: Strong active listening skills to deeply understand stakeholder requirements and naturalise a data‐centric culture across the division. Desirable Experience ...

achieving or exceeding revenue targets. The ability to build credibility with senior stakeholders, including Partners, Directors and other key decision makers. Excellent discovery and active listening skills, enabling you to understand customer challenges and recommend solutions that deliver genuine business value. A strategic mindset with the ability ...

customer service, finance, or collections environment Excellent verbal and written communication Strong problem-solving abilities and analytical thinking to resolve complex customer issues Proven active listening skills to understand customer needs and concerns Experience with customer service software and competent using Microsoft Office Suite for documentation and reporting ...

business-to-business telephone calls. Contact prospective customers to introduce Dynamic Technology Group's products and services. Identify customer needs through effective questioning and active listening. Qualify sales opportunities using agreed criteria. Book appointments for the external sales team. Update and maintain accurate customer information within the CRM system. ...

required. Person Specification Experience Essential Previous experience delivering excellent customer service. Understanding of telephone call handling and telephone triage processes. Excellent communication, engagement, and active listening skills. Professional and confident telephone manner. Strong verbal and written communication skills. IT literate, with the ability to use call management ...

over the telephone. Previous experience troubleshooting or resolving problems over the phone. Confident handling a high volume of customer interactions. Excellent verbal communication and active listening skills. Strong problem-solving ability and a logical approach to diagnosing issues. Ability to explain instructions clearly to customers with different levels ...

Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Logical Initiative Patience Active listener Good inter-personal skills Sel-direct learning Problem solving Maintain focus Qualifications English and Maths GCSE, grade 4-9 (Essential) About the Employer ...

Partner with regional peers and the broader Educational Services team to ensure training connects seamlessly with overall client learning journeys. What Success Looks Like Active Learning: Participants gain hands-on proficiency during sessions rather than passively watching demonstrations. High Workshop Ratings: Client feedback consistently highlights interactive, well-paced … virtual environment. Strong instinct for interactive teaching ("I do, we do, you do") rather than relying on fixed scripts. High virtual presence and active listening skills, with the ability to adjust pace based on audience feedback and dynamics. Ability to quickly master three core software products and translate ...