4 of 4 Apple Jobs in the West Midlands

technical support experience within a large enterprise environment. Excellent knowledge of: Windows 11 Microsoft 365 Microsoft Entra ID Microsoft Intune (Endpoint Manager) Hands-on Apple macOS support experience. Experience supporting mobile devices, including: iPhone Samsung Microsoft Authenticator Mobile Application Management solutions Experience using ServiceNow for incident and request management. Strong ...

technical support experience within a large enterprise environment. Excellent knowledge of: Windows 11 Microsoft 365 Microsoft Entra ID Microsoft Intune (Endpoint Manager) Hands-on Apple macOS support experience. Experience supporting mobile devices, including: iPhone Samsung Microsoft Authenticator Mobile Application Management solutions Experience using ServiceNow for incident and request management. Strong ...

configuration, and maintenance of IT equipment including iPads, laptops, desktops, and printers Help manage user accounts, passwords, and permissions (e.g., Microsoft 365, Active Directory, Apple School Manager, MDM systems) Support network maintenance tasks, including Wi-Fi connectivity and basic infrastructure support Troubleshoot hardware, software, and network issues across the school ...

devices Resolve basic hardware, software and connectivity issues Essential Skills Previous experience in an IT Support/IT Technician role Experience supporting iPads and Apple devices Strong Windows 10/11 and Microsoft 365 knowledge If this sounds like a good fit and you're immediately available, apply ...

technical customer support role Strong verbal and written communication skills Experience supporting tech products in a customer-facing environment Confident working with Apple and Android operating systems Well-organised with strong problem-solving and analytical skills Positive, proactive, and solution-oriented approach Ability to troubleshoot effectively and follow structured procedures ...