4 of 4 Break/Fix Jobs in the North of England

groups; Receive and resolve issues from Tiers 2 and 3 if eyes & hands are necessary to solve a hardware or software issue at location / onsite - in cooperation with the resolver group who transferred the issue, if necessary; Provide troubleshooting and problem resolution support for all network devices; Coordinate … vendors to resolve hardware and software problems, as required; Receive and resolve hardware or software related issues from Tiers 2 and 3 when break-fix is necessary to solve an issue at location / onsite; Interface with hardware and software vendors for planning ...

monitoring. Troubleshoot local area network (LAN) connectivity issues and support internal teams to re-establish remote access to customer environments via SSH, Terminal Services / Remote Desktop Services or Remote Access Controllers. Basic troubleshooting of structured cabling links between racks identifying any faults or inconsistencies and liaising with internal … timeframes. Ensure Data Centre’s are always kept in a clean and presentable manner. Knowledge and experience required: Experience working in a Managed Hosting / Public and or Private Cloud Enterprise Data Centre Environment. Proficient in Server, Storage & Network deployment and ongoing break fix ...

groups; Receive and resolve issues from Tiers 2 and 3 if eyes & hands are necessary to solve a hardware or software issue at location / onsite - in cooperation with the resolver group who transferred the issue, if necessary; Provide troubleshooting and problem resolution support for all managed devices; Coordinate … vendors to resolve hardware and software problems, as required; Receive and resolve hardware or software related issues from Tiers 2 and 3 when break-fix is necessary to solve an issue at location / onsite; Interface with hardware and software vendors for planning ...

firmware and VSAN health * Run advanced troubleshooting and optimisation of VMware VCF - vSphere, VSAN and NSX * Maintain HPE ProLiant hardware (firmware via SPP, break-fix coordination) and administer HPE MSA 2050 SAN storage Backup, DR & cloud * Own Veeam Backup & Replication architecture, policy design … with risk assessment and rollback plans * Manage vendor escalations with Dell, HPE, VMware (Broadcom) and Microsoft Improvement & automation * Build and maintain PowerShell and Bash / Ansible automation for operational tasks * Identify opportunities to improve efficiency across the customer estate What you'll bring * 10+ years in enterprise infrastructure engineering ...