in Service Management technical delivery in ServiceNow and one or more of the following areas we want to hear from you: • ITSM, ITIL, ITAM, CMDB/uCMDB • ServiceNow, HP Service Manager, BMC/Remedy, SaaS Solutions, Web Technologies (XML, HTML, JavaScript, Web Services, etc.) As a Senior Technical Consultant you more »
Role: CMDB Discovery Analyst Job Type: Permanent Location: London Ready to utilize your knowledge of ServiceNow Fundamentals and ServiceNow Discovery Fundamentals? Are you looking for an exciting opportunity to grow your career with a dynamic global IT Company? Join us as an CMDB Discovery Analyst! Careers at TCS: It means … with some of the leading lights of the industry. Be part of an exciting team who challenge themselves every day. The Role As an CMDB Discovery Analysts , you will assist with ConfigurationManagementDatabase (CMDB) onboarding, update tickets and assist with CMDB discovery trouble shooting activities. Key Responsibilities modify, and … levels, group policy objects and the execution of SUDO Policies. Business Applications and their functionality in the ITIL model. communicate, and implement the ITIL CMDB Model. and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards. Your Profile Key Skills/Knowledge/Experience more »
service support teams to ensure any potential CI's are correctly identified and managed through a quality release management deployment programme. '€¢Ensure that the CMDB is updated with release updates when a Change is implemented. '€¢Work with wider shared services teams (NOC, Major Incident, Change, Problem, etc) in implementation of more »
etc. Identity Management service (SSO/LDAP) MID Server Set Up, connectivity check, ECC queue logs troubleshooting, MID selection algorithm. Service Mapping & Discovery integration (CMDB) Excellent Knowledge of integrating with internal and external applications and systems. Service Oriented architecture and web services integration (SOAP, WSDL, JAX-WS) Relational database expertise more »
service support teams to ensure any potential CI’s are correctly identified and managed through a quality release management deployment programme. Ensure that the CMDB is updated with release updates when a Change is implemented. Work with wider shared services teams (NOC, Major Incident, Change, Problem, etc) in implementation of more »
that MyIT provides a cohesive platform for use across UKPN's service management processes (such as Incident, Problem, Change, ConfigurationManagement) Accountable for the CMDB as the escalation point for any issues related to the ConfigurationManagement process, Discovery and the CMDB. DUTIES AND RESPONSIBILITIES OF THE WIDER SERVICE ASSURANCE more »
Manager function will ensure delivery of a single standardised Asset Management Practice including a single set of methods and procedures for a reliable inventory (CMDB) for all Global IT Assets ensuring its governed and managed efficiently and effectively. This is a hybrid role with up to 2 days a week more »
Manchester, North West, United Kingdom Hybrid / WFH Options
INFUSED SOLUTIONS LIMITED
ITSM/ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for CMDB Installing and testing updates and new releases Collaborating with business users to refine business requirements and workflows, and translating them into technical specifications Configuring and more »
implementation of solutions. This role will allow extensive ServiceNow training and upskilling. Our client is looking for someone who possesses experience in ITOM/CMDB/Discovery work. Essential skills for this role include ITIL processes, Developing solutions with ServiceNow. Core Responsibilities: * Developing complex solutions, carry out impact assessments to more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
highly secure site near Reading. Hybrid working is supported after training. Job Summary: As the Application Support Engineer you will support various applications in CMDB and Monitoring. You will carry out daily checks, regular maintenance, patching and incident resolution. Essential skills/qualifications: Windows Server experience Active SC clearance Active more »
in Computer Science or closely related field Experienced in the implementation and operation of the ServiceNow platform Strong experience with ServiceNow development Knowldegeable in CMDB and ITSM Experience with 3rd party software integrations with ServiceNow Significant experience supporting infrastructures and projects Experienced in enterprise operations where teamwork, communication, process and more »
in case of laptop swaps. User Onboarding/Offboarding: Onboard new users and set up new laptop. First time user setup, MFA and updating CMDB with the asset details. Troubleshooting and Support: Provide advanced-level support to resolve Office or Operating systems related issues, including troubleshooting OS installation, application compatibility more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Reed Technology
to day responsibilities of this role will include: IT Asset Management including IT asset allocation, stock levels, replenishment, audits etc Using the ServiceNow configurationmanagementdatabase for Newcastle based assets. Coordination of local joiners, leavers, movers where a DS service or asset is involved Contract Management for a subset of more »
anomalies in Vale (and other ITSM platforms as required) working with the wider team to address. Update Dealer and Kyocera Databases Updating the configurationmanagementdatabase as agreed Liaising with field engineers (KSN) to provide support. Resolve technical queries for both contracted and warranty customers. Collaborate with all of the more »
of all Company and Client services Respond to Service and Incident Requests as allocated to you or reassign as necessary Maintain an accurate ConfigurationManagementDatabase (CMBD) Complete appropriate administrative functions including configuration, process and operational documentation and maintenance of Service Desk information Ensure that all ICT functions achieve standards more »
Greater London, England, United Kingdom Hybrid / WFH Options
Wipro
other architects to provide scalable and adaptable architectural solutions. Skills/Competencies : Strong knowledge and experience in Information Architecture, IT Service Management, Solution Architecture, CMDB/CSDM, and ServiceNow Products. Proficiency in defining and refining the Architectural strategy. Ability to design and direct Architectural governance activities. Familiarity with industry trends more »
Role: ServiceNow Lead(Expertise in OMT, ITSM and CMDB) Location: UK reading and London hybrid Trevel. Type: Permanent Must Have: Telecom Domain experience. Requirements and Skills: Development Experience: Prior experience as a Developer or Designer is a prerequisite, with a documented history of prosperous project executions. A solid command of more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Sanderson Recruitment
Requirements: NVQ Diploma in Business and Administration or equivalent. Experience providing coordination support to complex business functions. Proficiency in Microsoft applications. Experience with internal CMDB and accounting systems. Previous support experience with Project Management Teams. Familiarity with Microsoft Project. UK Security Check (SC) clearance required or eligible. If this sounds more »
Cisco, Palo Alto, Big IP (FW, SDWAN, VLAN’s, Routing, Switching) Security (Splunk, APM, SIEM) Login/Monitoring (Splunk, Elastic, Prometheus, PRTG, Netbox, IPAM, CMDB) Mattermost, Atlassian The role As a Site Reliability Engineer you will work on projects relating to application software, operating systems and system management tools as more »
Partner with other architects to provide scalable and adaptable architectural solutions. Skills : Strong knowledge and experience in Information Architecture, IT Service Management, Solution Architecture, CMDB/CSDM, and ServiceNow Products. Proficiency in defining and refining the Architectural strategy. Ability to design and direct Architectural governance activities. Familiarity with industry trends more »
Barrow-In-Furness, Cumbria, North West Hybrid / WFH Options
BAE Systems
within a large scale SAP environment, however, service acceptance around any other large scale application considered Experience of use of industrial strength CMDBs (ConfigurationManagementDatabase) and their application (e.g. ServiceNow) Able to hold delivery projects to account for Service Acceptance related deliverables Good understanding of the architecture of resilient more »
experience of SAP, however, service acceptance around any other large scale applications considered Desirable: ITIL Practitioner Experience of use of industrial strength CMDBs (ConfigurationManagementDatabase) and their application (e.g. ServiceNow) Familiarity with the generation of Service Acceptance Checklists and Service Design Packs and Operational readiness reviews Able to hold more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
seeks an Application Support Engineer in Stoke-on-Trent. Join their team to master discovery data and lifecycle management. Responsibilities include maintaining and auditing CMDB-stored data, ensuring data precision, and periodic reviews to uphold standards. This role offers flexibility with our clients' hybrid working policy. If you're passionate more »
Service Asset and ConfigurationManagement Engineer, you will be responsible for maintaining the IT environment and data that is collected and stored within the CMDB and other toolsets. You will be taking responsibility for the data quality and processes You will be updating and maintaining the CMS, ensuring data is more »
obsolescence experience. Working knowledge or experience in the following: data, applications Process management systems, software, middleware, databasemanagement systems. Asset Management systems/ConfigurationManagementDatabase systems tools experience such as PowerBI Management and Risk Management Beneficial: Services/Banking/Stock Exchange environment experience Note. The level is slightly more »