26 to 36 of 36 CRM Jobs in County Antrim

lead the planning, governance and delivery of a major, multi-year technology transformation. You will drive initiatives such as cloud migration, ERP/CRM implementations, data and reporting capabilities, and changes to ways of working. You will work with senior leadership, external partners and internal teams to embed new systems ...

provide regular updates to senior leadership. The programme will include initiatives such as Microsoft 365 migration, enterprise system implementations including Finance, workforce planning and CRM, business intelligence and reporting development, cloud transformation and the retirement of legacy systems. You will also play a significant role in organisational change and adoption … delivery plans . Experience supporting organisational change and adoption associated with new systems or processes. Experience delivering enterprise system implementations , such as ERP, CRM, workforce systems or data platforms, would be desirable. Experience working within health, social care, voluntary or public sector environments would be desirable. Experience delivering cloud ...

design sessions and stakeholder engagement activities Supporting the development of customer service and operational transformation strategies Advising on the application of technologies including CRM, AI, automation, contact centre and customer service platforms Working collaboratively with multidisciplinary teams to deliver impactful outcomes Managing workstreams and producing high-quality client deliverables What … stakeholder management capabilities Strong analytical and problem-solving skills Ability to communicate complex ideas clearly and confidently Experience working within agile and multidisciplinary environments CRM, Customer Service or Contact Centre solutions Automation and AI-enabled service transformation GenAI applications in customer operations Field Service Management platforms Consulting or advisory environments ...

/loss analysis to improve ICPs, messaging, campaigns and commercial decision-making.* **Marketing operations and performance:** Build a reliable marketing operating system covering CRM alignment, lead management, automation, attribution, dashboards and performance reporting.* **Content and communications:** Oversee content, thought leadership, PR, executive communications, website, events and digital channels, ensuring consistent … experience layer for shared spaces.* **Marketing capability:** Maintain strong delivery during the maternity-cover period while introducing a more disciplined planning, reporting, CRM and campaign operating model.* **Product and sales enablement:** Improve product positioning, launches and buyer messaging, while equipping commercial teams with clearer narratives, campaign tools, proof and market ...

negotiating commercial agreements that deliver value for both the customer and the business. Maintain accurate customer records, sales opportunities and account activity within the CRM system. Achieve individual revenue, retention and customer satisfaction targets. Develop trusted advisor relationships by providing strategic guidance and recommending solutions that support customer's business … influencing skills. Highly organised with excellent time management and attention to detail. Comfortable managing multiple priorities in a fast-paced environment. Experience using CRM systems and Microsoft Office applications. A collaborative team player who enjoys working across sales, customer service and technical teams. What's on Offer Competitive salary ...

teams to ensure high standards of service and support. Maintain up-to-date records of all client and opportunity activity using Autotask or equivalent CRM tools, ensuring accurate forecasting and reporting. Skills & Qualifications 7+ years’ experience in account management, business development or solution selling, ideally within the IT services … development and contract negotiation. Excellent interpersonal, communication and presentation skills. Strategic thinker with a commercial mindset and a proactive, self-motivated approach. Proficient in CRM and pipeline management tools, such as Autotask, Salesforce or HubSpot. Qualifications Bachelor’s degree in Business, Marketing, IT or a related field, or equivalent experience. ...

joint campaigns Use customer research, market insight, product data and sales feedback to improve targeting, messaging and decision-making Improve marketing operations, including CRM alignment, lead management, automation, attribution, dashboards and reporting Oversee content, PR, thought leadership, executive communications, website activity, events, email and social media Work closely with Sales … qualified pipeline and revenue within the first 12 months Successfully launch and embed the company's new brand platform Introduce disciplined campaign planning, CRM processes, reporting and performance measurement Strengthen product positioning, launches, sales narratives and buyer communications Build strong working relationships across Marketing, Sales, Product and the wider leadership ...

customer decisions. Monitor competitor, supplier and market activity, identifying pricing, range and promotional opportunities. Build and maintain dashboards, reports and commercial analysis using Phocas, CRM, Excel and other business systems. Support forecasting, tenders, supplier reviews, customer reviews and strategic commercial projects. Identify opportunities to improve profitability, customer retention, cross-selling … your time effectively and work on your own initiative Previous experience in pricing, commercial analysis or a data-focused role. Experience with BI/CRM tools such as Phocas or similar. Experience in pricing, margin, sales, customer or dashboard analysis. Exposure to automation and/or practical ...

least 2 years' B2B sales experience A proven track record of delivering against targets Strong communication, presentation and relationship-building skills Confidence using CRM systems (HubSpot experience is advantageous) A desire to learn, develop and progress your sales career Experience within the Construction or SaaS sectors would be beneficial … Deliver engaging product demonstrations that showcase the value of the company's data and software solutions Build and manage a healthy sales pipeline using CRM, phone, email and digital outreach Present and negotiate commercial proposals that convert prospects into customers Close deals confidently across phone, video and face-to-face ...

least 2 years' B2B sales experience A proven track record of delivering against targets Strong communication, presentation and relationship-building skills Confidence using CRM systems (HubSpot experience is advantageous) A desire to learn, develop and progress your sales careerExperience within the Construction or SaaS sectors would be beneficial … Deliver engaging product demonstrations that showcase the value of the company's data and software solutions Build and manage a healthy sales pipeline using CRM, phone, email and digital outreach Present and negotiate commercial proposals that convert prospects into customers Close deals confidently across phone, video and face-to-face ...

security, compliance and product innovation. Role summary MiFinity is seeking a commercially minded, data-driven Senior Retention Lead to take ownership of lifecycle marketing, CRM, customer engagement, loyalty and reactivation across our global eWallet customer base. This role reports directly to the Chief Marketing Officer and will be accountable … activation, repeat usage, customer value and retention performance. Responsibilities Own the retention strategy across onboarding, activation, engagement, repeat usage, reactivation and churn reduction. Lead CRM and lifecycle marketing usingClevertap as theautomation platform. Own MiRewards as part of the broader retention remit, including segmentation, reward strategy, offer mechanics, reporting and continuous ...