1 to 25 of 63 Case Management Jobs in the Midlands

and further investment within our D&A department, we now have an excellent opportunity for a Lead Data Analyst to join our team. The firm uses an SQL-based case management system to manage the recovery of bulk debts and as the basis of internal and external reporting. This role will cover the full spectrum of internal and … external data management, performance analytics and collaborating with both internal and external stakeholder to optimise operational strategies and deliver continuous improvement initiatives to maximise client return of investment. We are looking for a hands-on individual who is a natural problem solver with advanced analytical skills, experience of leading or mentoring junior team members and working alongside senior operational … proficient in SQL and Microsoft Excel Have great interpersonal skills and be able to communicate your ideas to a wider audience Be a good problem solver Have strong time management skills, with the ability to juggle multiple projects at once Help lead junior analysts and prioritise teams workload as well as your own, based on business and client needs More ❯

investment within our D&A department, we now have an excellent opportunity for a Data Scientist to join our team based at Derby. The firm uses an SQL based case management system to manage the recovery of bulk debts and as the basis of internal and external reporting. This role will cover the full spectrum of internal and … external data management, performance analytics and collaborating with both internal and external stakeholders to optimise operational strategies and deliver continuous improvement initiatives to maximise client return of investment. We are looking for a hands-on individual who is a natural problem solver with advanced analytical skills, experience of A/B testing & creating/maintaining ML Models and delivering … in Python, SQL and Microsoft Excel Have great interpersonal skills and be able to communicate your ideas to a wider audience Be a good problem solver Have strong time management skills, with the ability to juggle multiple projects at once Desirable: A bachelor's degree in a numeric subject (Mathematics, Statistics, etc.) or equivalent Experience working within credit risk More ❯

collaboration and communication skills, as this role demands constant interaction with cross-functional teams, including developers, product owners and key stakeholders. The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Key accountabilities Agile Practices … Troubleshooting and Support: Diagnose and resolve technical issues, providing ongoing support and maintenance for Dynamics 365 and Power Platform and Power Platform applications within the Serco ITIL IT Service Management function. Documentation: Create and maintain comprehensive documentation for all development and integration activities. Technical Skills: Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing). … Strong knowledge of C# .NET, JavaScript, HTML, and SQL. Proven experience with Power Platform (Power Apps, Power Automate, Power Pages), including Power Platform Application Lifecycle Management Proven experience of the Dynamics and Power Platform Familiarity with Azure Services Working with and within DevOps practices Understanding and managing enterprise size Dataverse instances Expert in tools and usage of XRM Toolbox More ❯

collaboration and communication skills, as this role demands constant interaction with cross-functional teams, including developers, product owners and key stakeholders. The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Key accountabilities Agile Practices … Troubleshooting and Support: Diagnose and resolve technical issues, providing ongoing support and maintenance for Dynamics 365 and Power Platform and Power Platform applications within the Serco ITIL IT Service Management function. Documentation: Create and maintain comprehensive documentation for all development and integration activities. Technical Skills: Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing). … Strong knowledge of C# .NET, JavaScript, HTML, and SQL. Proven experience with Power Platform (Power Apps, Power Automate, Power Pages), including Power Platform Application Lifecycle Management Proven experience of the Dynamics and Power Platform Familiarity with Azure Services Working with and within DevOps practices Understanding and managing enterprise size Dataverse instances Expert in tools and usage of XRM Toolbox More ❯

collaboration and communication skills, as this role demands constant interaction with cross-functional teams, including developers, product owners and key stakeholders. The Dynamics 365 Developer reports into the Complex Case Management Team DevOps Lead The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Key accountabilities Agile Practices … Troubleshooting and Support: Diagnose and resolve technical issues, providing ongoing support and maintenance for Dynamics 365 and Power Platform and Power Platform applications within the Serco ITIL IT Service Management function. Documentation: Create and maintain comprehensive documentation for all development and integration activities. Technical Skills: Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing). … Strong knowledge of C# .NET, JavaScript, HTML, and SQL. Proven experience with Power Platform (Power Apps, Power Automate, Power Pages), including Power Platform Application Lifecycle Management Proven experience of the Dynamics and Power Platform Familiarity with Azure Services Working with and within DevOps practices Understanding and managing enterprise size Dataverse instances Expert in tools and usage of XRM Toolbox More ❯

of leading teams, who is able combine a strategic, pragmatic approach with practical experience whilst delivering technology services that fulfil our firm's business objectives. Role and responsibilities Operational Management System Performance - Ensure all IT systems are reliable, secure, and optimised for performance. Service Delivery - Lead IT support functions to ensure excellent customer service, strong management incidents and … Collaborate with internal stakeholders of varying seniority to understand business needs and ensure IT services meet their requirements, this role calls for excellent verbal and written communication skills. Vendor Management - Develop and manage relationships with external IT suppliers and service providers, ensuring the firm receives high-quality services. Asset Management - Develop and manage a good asset management … continuously work closely with our security team to both maintain and improve our security posture. Compliance - Ensure IT operations comply with industry regulations, including GDPR and SRA guidelines. Risk Management - Identify and mitigate risks related to IT systems, including processes. Policies - Develop and enforce IT policies and procedures to standardise practices across the firm. Innovation and Strategy Continuous Service More ❯

fix validation. Collaborate with engineering teams on best practices, process improvements, and standards. Coordinate with the scrum team and development counterparts for bug tracking, test prioritization, automation, and release management; track quality metrics. Requirements: Undergraduate degree or 3 years of relevant experience. Experience in developing and executing software validation tests; strong problem-solving and communication skills preferred. Skills and … Experiences: Test case management in Azure DevOps. Strong soft skills for collaboration with engineering and analytical teams. Background or experience in consumer electronics or IoT. Proficiency in Microsoft Excel and PowerPoint for data analysis and presentation. Hunting experience or appreciation for the outdoors. We are an equal opportunity employer committed to fair employment practices and prohibit discrimination based More ❯

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Senior Case Management Systems Developer Department: IT Employment Type: Permanent - Full Time Location: Derby, UK Description To support the firm's ambitious growth plans, we are looking for a skilled Senior Systems Developer to join our Systems Development … team to lead the development and optimisation of our legal case management systems, workflows and integrations, primarily within OneAdvanced's Partner for Windows (P4W) environment. As a Senior Case Management Systems Developer, you will be a lead technical resource for the development, configuration and ongoing enhancement of the firm's case and practice management … and support the evolution of our technology strategy. This role is ideal for someone with deep technical expertise in P4W and a solid understanding of legal workflows and practice management needs. This is a full-time permanent position which can be based at our Derby or Birmingham offices. Key Responsibilities Develop and enhance the workflows, screens and automation within More ❯

Senior Case Management Developer UK-based (99% hybrid working – work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or case management platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and … to work from virtually anywhere in the UK. Our client, a respected organisation leading transformation in legal services, is embarking on a major programme to implement a new SaaS Case Management System (CMS). As Senior Case Management Developer , you'll play a pivotal role in designing, developing, and delivering high-quality workflows and solutions that … in the successful adoption of the new legal tech platform Acting as a technical partner across CRM and ERP integrations ? What you'll bring: Hands-on experience with legal Case Management Systems (such as ShareDo, Peppermint, LEAP, or OpenText), ideally within regulated or legal sectors Proven experience working on CRM/ERP transformations or similar enterprise-wide systems More ❯

Senior Case Management Developer UK-based (99% hybrid working – work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or case management platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and … to work from virtually anywhere in the UK. Our client, a respected organisation leading transformation in legal services, is embarking on a major programme to implement a new SaaS Case Management System (CMS). As Senior Case Management Developer , you'll play a pivotal role in designing, developing, and delivering high-quality workflows and solutions that … in the successful adoption of the new legal tech platform Acting as a technical partner across CRM and ERP integrations ? What you'll bring: Hands-on experience with legal Case Management Systems (such as ShareDo, Peppermint, LEAP, or OpenText), ideally within regulated or legal sectors Proven experience working on CRM/ERP transformations or similar enterprise-wide systems More ❯

Senior Case Management Developer UK-based (99% hybrid working – work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or case management platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and … to work from virtually anywhere in the UK. Our client, a respected organisation leading transformation in legal services, is embarking on a major programme to implement a new SaaS Case Management System (CMS). As Senior Case Management Developer , you'll play a pivotal role in designing, developing, and delivering high-quality workflows and solutions that … in the successful adoption of the new legal tech platform Acting as a technical partner across CRM and ERP integrations ? What you'll bring: Hands-on experience with legal Case Management Systems (such as ShareDo, Peppermint, LEAP, or OpenText), ideally within regulated or legal sectors Proven experience working on CRM/ERP transformations or similar enterprise-wide systems More ❯

Senior Case Management Developer UK-based (99% hybrid working – work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or case management platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and … to work from virtually anywhere in the UK. Our client, a respected organisation leading transformation in legal services, is embarking on a major programme to implement a new SaaS Case Management System (CMS). As Senior Case Management Developer , you'll play a pivotal role in designing, developing, and delivering high-quality workflows and solutions that … in the successful adoption of the new legal tech platform Acting as a technical partner across CRM and ERP integrations ? What you'll bring: Hands-on experience with legal Case Management Systems (such as ShareDo, Peppermint, LEAP, or OpenText), ideally within regulated or legal sectors Proven experience working on CRM/ERP transformations or similar enterprise-wide systems More ❯

Senior Case Management Developer UK-based (99% hybrid working – work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or case management platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and … to work from virtually anywhere in the UK. Our client, a respected organisation leading transformation in legal services, is embarking on a major programme to implement a new SaaS Case Management System (CMS). As Senior Case Management Developer , you'll play a pivotal role in designing, developing, and delivering high-quality workflows and solutions that … in the successful adoption of the new legal tech platform Acting as a technical partner across CRM and ERP integrations ? What you'll bring: Hands-on experience with legal Case Management Systems (such as ShareDo, Peppermint, LEAP, or OpenText), ideally within regulated or legal sectors Proven experience working on CRM/ERP transformations or similar enterprise-wide systems More ❯

Senior Case Management Developer UK-based (99% hybrid working – work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or case management platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and … to work from virtually anywhere in the UK. Our client, a respected organisation leading transformation in legal services, is embarking on a major programme to implement a new SaaS Case Management System (CMS). As Senior Case Management Developer , you'll play a pivotal role in designing, developing, and delivering high-quality workflows and solutions that … in the successful adoption of the new legal tech platform Acting as a technical partner across CRM and ERP integrations ? What you'll bring: Hands-on experience with legal Case Management Systems (such as ShareDo, Peppermint, LEAP, or OpenText), ideally within regulated or legal sectors Proven experience working on CRM/ERP transformations or similar enterprise-wide systems More ❯

Senior Case Management Developer UK-based (99% hybrid working – work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or case management platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and … to work from virtually anywhere in the UK. Our client, a respected organisation leading transformation in legal services, is embarking on a major programme to implement a new SaaS Case Management System (CMS). As Senior Case Management Developer , you'll play a pivotal role in designing, developing, and delivering high-quality workflows and solutions that … in the successful adoption of the new legal tech platform Acting as a technical partner across CRM and ERP integrations ? What you'll bring: Hands-on experience with legal Case Management Systems (such as ShareDo, Peppermint, LEAP, or OpenText), ideally within regulated or legal sectors Proven experience working on CRM/ERP transformations or similar enterprise-wide systems More ❯

empower organizations to manage digital evidence, ensure compliance, and resolve disputes efficiently. We are expanding rapidly and seeking an experienced Technical Sales Representative to support our existing Lima Forensic Case Management software team in delivering innovative solutions to government agencies and corporate clients. The Location Hybrid. Based in Nuneaton, Warwickshire. The Position During a period of growth at … Forensic Access Group, we are hiring a Software Sales Representative to drive growth for LIMA Forensic Case Management Software, targeting legal, corporate, and public sector clients, ensuring client satisfaction. The role offers a competitive salary, attractive commissions, and the opportunity to shape the future of case management software solutions in the market. Key Responsibilities Sales and … Support tender and bid writing as needed. What We're Looking For 2-3 years' experience in technical support or technical sales, preferably in software or technology. Familiarity with case management software is a strong advantage. Strong consultative selling skills to understand complex client needs and deliver tailored solutions. Technical troubleshooting and problem-solving skills; quick learner of More ❯

Lead workshops and discovery sessions with stakeholders to gather, analyse and document business requirements. Configure and customise Dynamics 365 CE (Customer Engagement) to align with sector-specific needs, including case management, repairs, tenancy management and customer services. Translate business requirements into functional specifications, ensuring clear communication with technical and development teams. Support data migration, systems integration and … mapping, documentation and stakeholder communication. Comfortable leading client workshops and producing functional design documents. Familiarity with Power Platform (Power Automate, Power Apps) and common integration scenarios. Experience with housing management systems or working within a housing association is highly advantageous. A self-starter with the ability to work independently in a remote-first environment. Excellent written and verbal communication More ❯

faster path to Return on Investment. This solution combines the breadth and scale of KPMG's leading practice, capabilities and insight into a complete solution for an effective service management back-office solution. The Powered Apps teams are communities of technology focussed professionals who work together to deliver KPMG Powered Enterprise through a standardised delivery model, which drives professional … maximise benefits. Advise clients on the transformational aspects of Oracle related to HR operating models, self-service, service delivery, portals, virtual agents, and HR processes such as Onboarding, Absence Management, Payroll, and Offboarding. Contribute to business development and sales initiatives including bids, proposals, and negotiations. Support the growth of the Powered HR practice by sharing knowledge, developing thought leadership … and other teams to explore opportunities and enhance client offerings. Model leadership by exemplifying company values and principles. Assist in goal setting and coaching staff to develop the junior management team. Experience Required Proven success in delivering Oracle Payroll and HCM programmes. Advanced functional understanding of Oracle products. Experience leading HR and Payroll transformation projects and managing teams. Strong More ❯

faster path to Return on Investment. This solution combines the breadth and scale of KPMG's leading practice, capabilities and insight into a complete solution for an effective service management back-office solution. The Powered Apps teams are communities of technology focussed professionals who work together to deliver KPMG Powered Enterprise though a standardised delivery model, which drives professional … Advise clients on the transformational aspects of Oracle in relation to HR operating model, self-service, service delivery, portal, virtual agent and relevant HR process execution, e.g. Onboarding, Absence Management, Payroll, Offboarding etc Contribute to business development and sales initiatives including bid, proposal and contract/commercial negotiations with our Oracle clients Lead the growth of the Powered HR … team by showcasing our values and principles, leading from the front and by example. Assisting with goal development and coaching of staff to enable the growth of the junior management team within our practice. Experience Required Proven experience successfully delivering Oracle Payroll and HCM programmes Advanced functional understanding of Oracle product Experience in Payroll and HR leading transformation projects More ❯

People Relations Case Specialist Term: Until October 31st 2025 Rate: £360 per day via Umbrella, Inside IR35 Location: Birmingham (Hybrid 3 days per week) Job Responsibilities As a People Relations Case Specialist, you will operate in a reactive (individual case) and proactive manner (Subject Matter Expert looking at insights, prevention and intervention) You’ll be responsible for … providing full case management expertise on individual cases of a highly complex and high risk nature that require deep ER expert case management. You’ll also be responsible for delivering SME specialism that is insights led, identifying root cause resolutions and continuous improvement activity using data to identify trends, themes, learnings and intervention. You'll Be self … sufficient and manage a designated case load in partnership with Senior Business Leaders. Ensure wellbeing, Inclusion and safe speed of resolution is enshrined in your delivery, impact assessing the colleague experience throughout the full case journey and putting in place intervention to ensure support and mitigate risk. Provide accurate & timely advice taking into account business and commercial requirements More ❯

in a wide range of technologies and libraries used in an enterprise, such as logging and monitoring, ORM, authentication/authorisation, cloud hosting environments, systems integration, source control, package management etc. Experience of mentoring, coaching or leading other developers Experience of working with modern tools and techniques An understanding of common security issues and how to mitigate them You … technical skills during the selection process: GDD Skill 1 - Service Support GDD Skill 2 - Programming and Build GDD Skill 3 - Systems Design GDD Skill 4 - Modern Development Standards HMCTS Case Management Coding Challenge More ❯

Head of Investigations (Enhanced Case Management) Are you a leader with proven experience in Investigation, Intelligence, audit and/or professional regulation? We are looking to appoint two Head of Investigations (Enhanced Case Management) to join our growing Investigations and Enforcement directorate. This is a hybrid role and can be based in our Birmingham, Cardiff or … London office. The role The Head of Investigations (Enhanced Case Management) leads our specialist investigations teams, overseeing Investigation Officers and Managers in handling complex and high-profile cases of serious misconduct. In this critical role, you will ensure the highest standards in the quality and timeliness of investigations, delivering outcomes that protect the public and uphold professional standards … while providing a credible deterrence within the regulated community. You will be responsible for ensuring that all assessments and investigations meet our case handling standards and key performance indicators (KPIs). With a strong focus on risk-based decision-making, guided by our enforcement strategy and the SRA Threshold Test, you will lead the development of technical expertise across More ❯

The firm is deeply involved in community work and fosters a supportive, inclusive work culture while maintaining a reputation for professionalism, clear communication, and approachable service. Core Responsibilities: Caseload Management: Handle a high-volume civil litigation caseload, including client interviews, legal advice, and case progression from instruction to resolution. Client Service: Provide clear, strategic advice with regular updates … on costs, outcomes, and case developments. Documentation: Draft comprehensive legal documents, including correspondence, court forms, briefs, attendance notes, and statements. Case Strategy: Gather and assess case merits and financial means. Maintain accurate records and proactively review cases based on new information. Delegation & Supervision : Oversee instructions to counsel, experts, and support staff. Manage preparation for advocacy and hearings. … File Management: Ensure files are compliant, well-organized, and time-recorded per firm policies. Maintain diary and case management systems. Team Management: Lead team meetings, set objectives, and manage performance and development across the department. Internal Liaison: Represent the department at management and leadership meetings, promoting collaboration and communication. Training: Oversee development plans, conduct regular More ❯

In this role, you would be a part of the People & HR Services - People Relations function. This is an exciting opportunity for a highly experienced People Relations Case Specialist to join us during a pivotal period of transformation within People & HR Services. As a subject matter expert in Employee Relations (ER) cases, you will provide comprehensive case management … products, upskilling managers and enhancing the colleague experience for all UK employees Expert ER Skills * SME Operating as a trusted Partner to CFU HR and Senior Leaders providing strategic case management support. * Managing Risk Highlighting issues and challenges before they arise, balancing commercial, ER and people risks to aid sound decision making. Analytical Skills * Problem-Solving: Assessing high … risk and highly complex people issues and developing effective solutions. * Data Analysis: Evaluating employee data to identify trends and areas for improvement Communication Skills * Stakeholder Management; ability to challenge and have difficult conversations with Leaders of all levels and arrive at mutually agreeable decisions. * Effective Communication: Ensuring clear and open communication. * Active Listening: Understanding colleague and stakeholder concerns and More ❯

of around 30 people experienced in Islamic finance issues alone. We advise our clients on a variety of matters including development finance, facility letters, guarantees, investment finance, loan book management, LPA receivership, priority/subordination deeds, security documents and short-term lending. The role: You will work as part of a team to provide audit administrative support to help … versions) Scheduling deeds Auditing Land Registry applications Maintaining post-completion spreadsheets Assisting Audit Manager with key day to day roles Liaising with key clients regarding various reports Dealing with case management systems to audit files Using case management system to close files Photocopying, scanning, faxing, printing, filing and collating documentation What you will need: Previous office More ❯