13 of 13 Case Management Jobs in the Midlands

their on going company growth. This individual must have experience designing high volume transactional systems (payment networks, IoT, banking, energy systems ect.), designing microservices architecture, have strong experience with case management or workflow automation tools, system integrations and be able to produce high quality documentation. Key Requirements of the Solutions Architect: Proven experience as a Solutions Architect, ideally … focusing on high volume transactional systems, and system integrations. Experience with either case management or workflow automation tools. Strong background with cloud microservices architecture. Deep understanding of API design, microservices, and event-driven architectures. Must be able to pivot across varied contexts & multitask effective Excellent stakeholder management and communication skills, with experience of working with C suite … executives to align business goals to technical ones. Strong problem-solving and organisational skills, able to work under pressure and overcome challenges. Experience with Pega case management tools would be a nice to have. Job Duties of the Solutions Architect: Lead solution design across core software systems. Work closely with senior (Head of to C-suite) to shape More ❯

term absence or injury, this protection can provide a regular income. Life assurance of 6 times your annual salary Legal Information Service offering free advice and support with debt management, tax related matters, consumer disputes. Season ticket loans interest free loans for travel between your home and the office. Employee Assistance programmes Online health, fitness, and wellbeing resources Wellbeing … champions Investment in your career development through learning and development, talent management, coaching, mentoring and on the job experience. Are you an experienced web developer with a passion for clean, accessible, and high-performing websitesready to take your skills to the next level with Microsoft technologies like Power Platform and Dynamics? Do you thrive in a dynamic digital environment … experience. Beyond your primary responsibilities Leo will offer you training on Microsofts Power Platform, gaining the Skills and expertise to support and customise the in-house Microsoft Dynamics-based Case Management System (CMS). This role offers an exciting opportunity for a seasoned web developer eager to expand their skillset by working with cutting-edge Microsoft technologies while More ❯

IT hosting provider Nasstar Providing training on the system to new users on induction day and follow up training after 1 month Amending word templates for use within the case management system Maintaining spreadsheets for reports, using basic and more complex excel formulas. Extracting data from main database for use within Excel Liaising with users and designing, building … and maintaining the case management system SOS, the Client Management System using simple coding/scripting Supporting and training existing members of staff on the system including new process and developments Keep updated on windows/security/SOS and other software updates/developments that impact Martin Kaye, provide relevant information to the Partners on next More ❯

clients across EMEA If so, why not read on From the very beginning, our client’s company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, they’re on a mission to help sales teams reach … lead frontline support execution across your designated region. This role is foundational to their support delivery strategy—ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. You will be accountable for support availability … performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes. This role operates on a hybrid model, with a mix of More ❯

diligence, Employee Liability Information (ELI) analysis, risk identification, staff consultation, and ensuring full compliance with employment legislation. Post-transfer, the role will focus on onboarding, cultural alignment, employee relations case management, and broader organisational development (OD) initiatives to ensure a positive employee experience and effective integration. The postholder will work closely with senior leaders, operational teams, staff representatives … of working across integrated teams. Facilitate cultural alignment and team cohesion through engagement, induction, and leadership development programmes. Drive OD initiatives that promote collaboration, inclusion, and wellbeing. Employee Relations & Case Management Provide expert guidance on complex employee relations cases, including long-term sickness, grievances, and capability issues. Coach managers to ensure fair, consistent handling of employment matters in … equivalent senior HR/OD experience (E) Chartered Membership of the CIPD (E) Evidence of ongoing professional development and up-to-date employment law knowledge (E) Project/change management qualification (D) Knowledge of public-sector employment frameworks (D) Experience Proven experience managing large-scale TUPE transfers or major workforce change programmes (E) Strong experience in complex employee relations More ❯

investment within our D&A department, we now have an excellent opportunity for a Data Scientist to join our team based at Derby. The firm uses an SQL based case management system to manage the recovery of bulk debts and as the basis of internal and external reporting. This role will cover the full spectrum of internal and … external data management, performance analytics and collaborating with both internal and external stakeholders to optimise operational strategies and deliver continuous improvement initiatives to maximise client return of investment. We are looking for a hands-on individual who is a natural problem solver with advanced analytical skills, experience of A/B testing & creating/maintaining ML Models and delivering … in Python, SQL and Microsoft Excel Have great interpersonal skills and be able to communicate your ideas to a wider audience Be a good problem solver Have strong time management skills, with the ability to juggle multiple projects at once Desirable: A bachelor's degree in a numeric subject (Mathematics, Statistics, etc.) or equivalent Experience working within credit risk More ❯

business problems that may span multiple applications and technologies. Required Experience The Senior Solution Architect should have extensive experience in at least one of the following areas: CRM, complex case management, telephony, Azure, cloud technologies, Dynamics, SaaS products, RPA/AI, or data analytics. Proven experience in government outsourcing projects, with the ability to interpret business requirements while … terms to clients and stakeholders. Exposure to the latest and emerging technologies. Strong problem-solving skills, capable of identifying technical issues, designing solutions, and integrating information effectively. Exceptional time management skills with the ability to prioritize tasks and adapt to changing demands. Resilient under pressure, with the ability to meet deadlines consistently. Proactive mindset with the ability to anticipate More ❯

formal documentation in line with Defence Writing principles, with an understanding of Joint Service Publications (JSPs), particularly in areas related to cybersecurity governance, incident response, and monitoring operations. Incident & Case Management: Support the incident response lifecycle through alert review, case triage, evidence handling, escalation, and forensic data support. Ensure cases are documented comprehensively and aligned with operational … coverage. Experience with SOAR or SIEM enrichment tools (e.g., TheHive, MISP, Cortex). Knowledge of additional log forwarding/processing tools (e.g. Elastic Agent, Fluentd). Exposure to vulnerability management and threat intelligence platforms such as OpenCTI. Qualifications: Expert knowledge of Azure & Sentinel Proven experience as a Cyber Analyst with a focus on Security Operations. Strong expertise in using More ❯

team, developing an exciting new application that will drive digital transformation within a professional services business.As a Power Platform Developer, you will support the delivery of an internal business case management solution, developing the appropriate no code/low code solutions to meet the requirements of each part of the solution. You will contribute to system reporting and More ❯

developing an exciting new application that will drive digital transformation within a professional services business. As a Power Platform Developer, you will support the delivery of an internal business case management solution, developing the appropriate no code/low code solutions to meet the requirements of each part of the solution. You will contribute to system reporting and More ❯

with regulatory changes and business growth as well as being responsible for defining and designing AML & Sanctions detection controls for new or amended products and propositions. Applying model risk management principles where relevant, this role includes the ownership of the continuous monitoring program for relevant AML and Sanction technology controls, ensuring they remain effective whilst demonstrating effective model development … engagements and industry groups. The role holder will also own the end-to-end lifecycle of AML and Sanctions technology platforms (e.g., transaction monitoring, name and payment screening tools, case management), partnering with IT and vendors to implement system enhancements, automation, and AI-driven analytics and champion the use of data visualisation and storytelling to engage stakeholders and … this role it's essential you have: Economic Crime expertise Expert knowledge of AML and Sanctions and broader view of fraud prevention, bribery, corruption, and regulatory requirements Leadership & Stakeholder Management: Ability to lead teams and collaborate with senior stakeholders, regulators, and law enforcement Analytical & Problem-Solving Skills: Strong data analysis, investigative, and risk assessment capabilities Regulatory Knowledge: Understanding of More ❯

problems, encompassing multiple applications and technologies. Required Experience The IT Solution Architect should have a strong background and experience in at least one of the following areas: CRM, complex case management, telephony, Azure, cloud technologies, Dynamics, SaaS products, RPA/AI, or data analytics. Experience working on government outsourcing projects, with proven ability to understand business requirements while … technical concepts to non-technical stakeholders. Exposure to up-to-date and emerging technologies. Skilled at identifying technical issues, designing effective solutions, and gathering and synthesizing information. Strong time management skills with the ability to prioritize tasks effectively. Capable of performing under pressure and meeting tight deadlines. Proactive thinker with the ability to anticipate problems and develop appropriate solutions. More ❯

and front end dev, and with Angular, specifically, in an Azure cloud environment) and be instrumental in building out a client-facing portfolio with lots of snazzy features, a case management system, and many other systems/apps/sites. Being a proactive, driven, and curious character, with a love of tech, youll love it here. Youll get More ❯