18 of 18 Case Management Jobs in the Thames Valley

PHP and Case Management Developer - Hybrid - 3 days on site - 2 days wfh Purpose To develop and maintain PHP-based applications, including our Case Management System built on Zoho Desk, and to support integration efforts with other internal and external systems. This role offers an excellent … opportunity for a PHP Developer looking to gain hands-on experience in application development while also working on a business-critical Case Management System. Background to role We are a leading vehicle company who has recently been acquired by one of the largest banks in the UK. This … inhouse back office and customer-facing web portals) and scripts. Work with end users to configure and manage Zoho Desk, ensuring optimal functionality for case management. Develop and maintain PHP-based APIs to integrate with Zoho Desk and other internal/external systems. Collaborate with the IT team to More ❯

generate and identify novel technology solutions; protect UKAEA intellectual property and work on the development of these innovations. You will support the Intellectual Property Management Office (IPMO) in administering UKAEA IP protection processes, which includes liaising with inventors from different divisions and programmes and with external IP law firms … will work across complex projects within the UKAEA. You will also act as an advisor to project managers and innovation leads, specialising in IP management processes. In addition, you will be responsible for supporting and facilitating project activities liaising directly with Innovation leads and project managers to ensure delivery … paralegal services for the UKAEA including, but not limited to: preparing official forms for UK, EP patent and design applications; completing official documentation; preparing case reports; liaising with external IP law firms and patent search firms; supporting IPMO in handling general IP prosecution matters, including monitoring patent filing deadlines More ❯

commitment to excellent customer service. In this role within our technical team, you will be responsible for 1st Line Technical Support, RMA triage, and case management using a trouble-ticketing system. The hands-on experience and specialist product knowledge gained will provide a pathway for career advancement. Job … RMA (Product Returns): Create RMA cases as directed. Assist the warehouse team with reproducing the reported problem once goods have been returned. Ticket/Case Management: Actively manage outstanding tickets and ensure accurate data recording. General: Help where needed. Attend training sessions and keep up to date with More ❯

commitment to excellent customer service. In this role within our technical team, you will be responsible for 1st Line Technical Support, RMA triage, and case management using a trouble-ticketing system. The hands-on experience and specialist product knowledge gained will provide a pathway for career advancement. 1st … RMA (Product Returns): Create RMA cases as directed. Assist the warehouse team with reproducing the reported problem once goods have been returned. Ticket/Case Management: Actively manage outstanding tickets and ensure accurate data recording. General: Help where needed. Attend training sessions and keep up to date with More ❯

commitment to excellent customer service. In this role within our technical team, you will be responsible for 1st Line Technical Support, RMA triage, and case management using a trouble-ticketing system. The hands-on experience and specialist product knowledge gained will provide a pathway for career advancement. 1st … RMA (Product Returns): Create RMA cases as directed. Assist the warehouse team with reproducing the reported problem once goods have been returned. ?Ticket/Case Management: Actively manage outstanding tickets and ensure accurate data recording. ?General: Help where needed. Attend training sessions and keep up to date with More ❯

leader in the field of automated decisioning. We are looking for a Mid-Level Backend Engineer to join the "Resolve" team tasked with building Case Management-a brand-new feature in our product-and maintaining our critical Entity Layer, a store powering customer entities used across the platform. … You'll Do Primarily work on backend components written in Python/FastAPI, hosted on an AWS serverless architecture: Build and maintain the new case management system, enhance the entity layer, review pull requests with depth, and optimize CI/CD pipelines. Engage actively in team rituals such More ❯

Landlord Relationship Specialist Fixed-term contract - 12 months Reading - Hybrid-working The Property Team is accountable for the estate management and implementation of property and planning strategies across the shared and unilateral network property portfolio, ensuring partners & suppliers adhere to agreed guidelines when undertaking work or upgrades on the … and build positive relationships that support MBNL outcomes Play a lead role in logging and coordinating resolution of property "incidents" in a central incident management tool (Remedy). Have case management responsibility for property incidents, including Incoming landlord relationship matters; Access escalations (refusal or unjustified fees); General … looking for: Strong relationship building and negotiation skills with an ability to collaborate effectively Experience of successful complex query handling Excellent time and caseload management Appreciation and understanding of data, processes and complex eco systems Nice to have: Previous Property/Site Access experience Experience and knowledge of telecoms More ❯

Site Access Negotiator Fixed-term contract - 12 months Reading - Hybrid-working The Property Team is accountable for the estate management and implementation of property and planning strategies across the shared and unilateral network property portfolio, ensuring partners & suppliers adhere to agreed guidelines when undertaking work or upgrades on the … and build positive relationships that support MBNL outcomes Play a lead role in logging and coordinating resolution of property "incidents" in a central incident management tool (Remedy). Have case management responsibility for property incidents, including Incoming landlord relationship matters; Access escalations (refusal or unjustified fees); General … Access experience Strong relationship building and negotiation skills with an ability to collaborate effectively Experience of successful complex query handling Excellent time and caseload management Appreciation and understanding of data, processes and complex eco systems To apply for the Site Access Negotiator please send your CV to (url removed More ❯

a Software Support Analyst, you will provide essential first-line support to a global customer base, addressing application and telecommunication issues through phone and case management systems. You will work in shift patterns ranging from 8am to 11pm, with later shifts occurring once every six weeks as you … Document root cause failures of systems or processes, update relevant databases with critical information, and maintain a technical audit trail of completed work for management and engineering reference. Take ownership of a designated customer base, acting as the lead engineer from initial commissioning through to ongoing management of More ❯

a Software Support Analyst, you will provide essential first-line support to a global customer base, addressing application and telecommunication issues through phone and case management systems. You will work in shift patterns ranging from 8am to 11pm, with later shifts occurring once every six weeks as you … Document root cause failures of systems or processes, update relevant databases with critical information, and maintain a technical audit trail of completed work for management and engineering reference. Take ownership of a designated customer base, acting as the lead engineer from initial commissioning through to ongoing management of More ❯

better self-manage their conditions and/or work collaboratively with healthcare professionals to manage their conditions. The Digital Health Service delivers expert clinical case management using virtual technologies. Patients with shortand long-term conditions may be at risk of deteriorating health, which can result in declining quality … Health Team Leader is an essential supervisory role for a service monitoring and responding to markers of declining patient health. Proactive and flexible team management enables team members to deliver the best care possible to patients on the Digital Health Service. The Digital Health Team Leader is responsible for … practices for non-urgent patient escalation/reviews. Work in alignment with Primary Care, for established practice populations, toward a shared vision of seamless management for patients with short and long-term conditions within the Primary Care and the Community setting. Work with ICS partners in Primary and Social More ❯

. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA . Deep expertise in Pega PRPC , Case Management, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯

. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA . Deep expertise in Pega PRPC , Case Management, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯

. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA . Deep expertise in Pega PRPC , Case Management, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯

. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA . Deep expertise in Pega PRPC , Case Management, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯

. 10+ years of total IT experience with at least 5+ years of experience as a Pega LSA . Deep expertise in Pega PRPC , Case Management, Decisioning, Integration frameworks, and UI development. Strong experience with Pega BPM tools, including App Studio, Dev Studio, and Admin Studio. Hands-on More ❯

RMA (Product Returns): Create RMA cases as directed. Assist the warehouse team with reproducing the reported problem once goods have been returned. Ticket/Case Management: Actively manage outstanding tickets and ensure accurate data recording. General: Help where needed. Attend training sessions and keep up to date with More ❯

agency placements and promote successful completions. Maintain all service users' records in accordance with organisational requirements ensuring that all information is updated onto the case management system in a timely and accurate manner. Community Payback Essential Experience Effective inter-personal skills with the ability to supervise people constructively More ❯