Dartford, London, United Kingdom Hybrid / WFH Options
Bridge Recruitment UK Ltd
accounts Undertake customer operational service performance reporting covering service performance against SLAs, trends, costs & improvement plans reviewed with the business owners Take the service management lead in customer major incident management, working in conjunction with internal teams to drive service restoration, and producing high quality post major incident … relationships Engagement with sales teams and PMO, supporting commercial activities and account plans As part of continuous improvement, assist with relevant ITIL disciplines - incident management, service transition, problem management, changemanagement, service-level management etc Chair relevant customer meetings Manage customer service on-boarding Support More ❯
Dartford, Kent, United Kingdom Hybrid / WFH Options
Bridge Recruitment UK Ltd
accounts Undertake customer operational service performance reporting covering service performance against SLAs, trends, costs & improvement plans reviewed with the business owners Take the service management lead in customer major incident management, working in conjunction with internal teams to drive service restoration, and producing high quality post major incident … relationships Engagement with sales teams and PMO, supporting commercial activities and account plans As part of continuous improvement, assist with relevant ITIL disciplines - incident management, service transition, problem management, changemanagement, service-level management etc Chair relevant customer meetings Manage customer service on-boarding Support More ❯
facilitating smooth software adoption, enhancing user experience, and promoting best practices for maximising software functionality. The role will additionally be accountable for overseeing the management of test plans and journeys using testing software to verify performance and reliability that aligns with our systems evergreen model in conjunction with supporting … changemanagement on delivery. This role will be a mix of operational activities as well as project works. The successful candidate will be responsible for delivering engaging and effective training Finance Systems sessions to both new and existing customers, to ensure they are proficient in using the applications. … the strategy and pipeline of upcoming projects for user testing requirements. Configuring and managing the testing software to align with good health checking and changemanagement deliveries. Identifying system defects from testing and working closely with Finance Systems Team developers and 3rd parties to resolve them. Working actively More ❯
release plans, timelines Work closely with development teams to ensure release preparation and documentation is both timely and of high-quality Support the CCM ChangeManagement Process by raising Requests for Change (RFC) and where appropriate represent them at Technical Review Board (TRB) and Change Approval … that all release documentation is complete and current. Assist in the maintenance of release processes and procedures. Continuously evaluate and improve release and environment management practices. Assist in the management of development and production environments, ensuring that they are stable and secure. Stay current with industry trends and … best practices related to release and environment management. Knowledge & Experience Experience of software release management processes, procedures, and best practice Extensive experience of Azure DevOps Demonstrable experience of using Azure Pipelines Good working knowledge of SQL and database technologies Good organisational skills and the ability to handle multiple concurrent More ❯
timelines, and schedules. Work closely with development teams to ensure release preparation and documentation is both timely and of high-quality. Support the CCM ChangeManagement Process by raising Requests for Change (RFC) and where appropriate represent them at Technical Review Board (TRB) and Change Approval … that all release documentation is complete and current. Assist in the maintenance of release processes and procedures. Continuously evaluate and improve release and environment management practices. Assist in the management of development and production environments, ensuring that they are stable and secure. Stay current with industry trends and … best practices related to release and environment management. Knowledge & Experience Experience of software release management processes, procedures, and best practice. Extensive experience of Azure DevOps. Demonstrable experience of using Azure Pipelines. Good working knowledge of SQL and database technologies. Good organisational skills and the ability to handle multiple concurrent More ❯
evidence Specialist course in Theatre/Anaesthetics First Assistance Course Leadership Course Degree/Masters Experience/Knowledge Understanding of clinical issues in Theatre Changemanagement Managing delegated clinical areas Evidence of evidence-based practice Facilitation of learning Audit and Clinical Governance Experience in recovery/scrub areas … Involvement in research-driven change Budget management Skills Clinical knowledge and scrubbing skills Teamwork within multidisciplinary teams Effective communication Leadership skills Basic computer skills Prioritization and organization Resource management Knowledge in Anaesthetics and Recovery Disclosure and Barring Service Check This position is subject to the Rehabilitation of More ❯
evidence Specialist course in Theatre/Anaesthetics First Assistance Course Leadership Course Degree/Masters Experience/Knowledge Understanding of clinical issues in Theatre Changemanagement Managing delegated clinical areas Evidence of evidence-based practice Facilitation of learning Audit and Clinical Governance Experience in recovery/scrub areas … Involvement in research-driven change Budget management Skills Clinical knowledge and scrubbing skills Teamwork within multidisciplinary teams Effective communication Leadership skills Basic computer skills Prioritization and organization Resource management Knowledge in Anaesthetics and Recovery Disclosure and Barring Service Check This position is subject to the Rehabilitation of More ❯
of our journey, everything is possible, and the opportunities are endless. Job Summary A brand new and exciting opportunity has arisen within the Business Management division. The role of Head of Current Business Management will design and implement the transformation of forecasting, reporting and analysis of the Current … business in the short and medium term. Ownership of Hardware Forecast Reporting Deliver hardware forecast reports with relevant hand-off to FP&A. Business Management Dashboard Maintain and improve the Business Management Dashboard. Sales Forecast Alignment Meetings Lead Sales Forecast alignment meetings for MPS/MITS/ODS … relevant hand-off to FP&A. Monthly Sales Forecast Meetings Own monthly Sales Forecast meetings with relevant hand-off to FP&A. MPS Pipeline Management Work with Business Insights & Analytics team to capture, maintain, and report on the MPS Pipeline in Private and Public Sectors, including analysis of opportunities More ❯
of our journey, everything is possible, and the opportunities are endless. Job Summary A brand new and exciting opportunity has arisen within the Business Management division. The role of Head of Current Business Management will design and implement the transformation of forecasting, reporting and analysis of the Current … in the short and medium term. Responsibilities Ownership of Hardware Forecast Reporting Deliver hardware forecast reports with relevant hand-off to FP&A. Business Management Dashboard Maintain and improve the Business Management Dashboard. Sales Forecast Alignment Meetings Lead Sales Forecast alignment meetings for MPS/MITS/ODS … relevant hand-off to FP&A. Monthly Sales Forecast Meetings Own monthly Sales Forecast meetings with relevant hand-off to FP&A. MPS Pipeline Management Work with Business Insights & Analytics team to capture, maintain, and report on the MPS Pipeline in Private and Public Sectors, including analysis of opportunities More ❯
of Deaf learners and their whānau. THE ROLE/TE MAHI As the Head of IT, you will be responsible for the optimisation and management of our IT infrastructure and operations. This role involves developing technical strategies, overseeing daily IT operations, managing technical projects and ensuring adherence to industry … Collaborate with senior leadership to align technical operations with strategic objectives. Develop and implement long-term IT infrastructure improvement plans. Lead technical projects using changemanagement and project management methodologies. Ensure system reliability, security and efficiency. Oversee vendor relationships and manage procurement of IT tools and services. … or higher) in IT or Computer Science. 5+ years of experience in a senior IT leadership role with a proven track record. Strong commercial management and excellent communication skills. Experience with IT infrastructure, cloud platforms and network operations. Ability to build and maintain positive work relationships. Proficiency in NZ More ❯
support - working alongside the outsourced Brett service desk ensuring tickets are worked, allocated and closed in a timely fashion - direct user support where necessary ChangeManagement - correctly follow document and change control practices to the required standard Continually assist in reviewing and suggesting ways to improve the More ❯
Data design experience in an MI/BI/Analytics environment (for example Kimball, lake house, data lake) - Good experience working in a structured ChangeManagement project lifecycle - Excellent Data Warehouse skills - A strong knowledge of business intelligence solutions and an ability to translate this into data solutions … data engineering - Maintain both the design data that is held within the architecture. - Ensuring data engineering best practises. - Contribute to the development of database management services and associated processes relating to the delivery of data solutions - Provide requirements analysis, documentation, development, delivery and maintenance of data platforms. - Develop database More ❯
digital briefs, ensuring clarity and specificity. Conduct peer reviews, evaluating work against style and standard checklists. Manage a task backlog using scrum-style project management, including task scoping, hour estimation, daily updates, attendance at retrospectives, and kanban board updates. Due to the number of applications we expect to receive … . Capability to work with the basics of HTML, CSS, and Javascript (React framework). Experience in coordinating and delivering broad programmes of work. Changemanagement experience. Ability to conduct basic copy editing Desirable: Fluency in French. Experience in scrum-style project management. Knowledge of the key principles More ❯
ensuring clarity and specificity. br Conduct peer reviews, evaluating work against style and standard checklists. br Manage a task backlog using scrum-style project management, including task scoping, hour estimation, daily updates, attendance at retrospectives, and kanban board updates. br Due to the number of applications we expect to … to work with the basics of HTML, CSS, and Javascript (React framework). br Experience in coordinating and delivering broad programmes of work. br Changemanagement experience. br Ability to conduct basic copy editing br Desirable: br Fluency in French. br Experience in scrum-style project management. br More ❯