1 to 25 of 148 Change Management Jobs in London

Change Specialist – ESM ServiceNow London - Hybrid Competitive Salary – 12-month FTC VIQU are supporting a leading professional services organisation to join their Enterprise Project Management Office (EPMO) within a reshaped change function, supporting a portfolio of programmes and initiatives aligned to the Firm's strategic objectives. … Change Specialist will take ownership of delivering change across the Enterprise Service Management (ESM) ServiceNow programme, ensuring adoption and embedding of change across the business. Key Responsibilities of the Change Specialist: Deliver right-sized change management activities across the ESM ServiceNow programme, including ...

Remote based A leading public service transformation organisation is seeking a strategic and visionary Head of Business Change Management to lead a major transformation programme for a key public sector client. This is a high-profile leadership role with responsibility for shaping and delivering enterprise-wide change … customer contact, correspondence services, data and analytics, and automation and AI capabilities to support continuous improvement. This is a unique opportunity to lead transformational change and shape the future of public service delivery through strategic leadership and innovation. Responsibilities: Define and lead the overarching business change vision, aligned ...

Title: ERP Procurement & Change Management Specialist (Oracle ERP) Location: Hybrid Threadneedle St, London 40% in the office Pay Rate: Depends on Experience Type & Duration: Contract |6 Months initially and Possible extension with InsideIR35 Job Description: ERP Procurement & Change Management Specialist (Oracle ERP) Core Purpose: Lead … configuration. Design and support procurement workflows, approvals, controls, and reporting. Lead and support system testing (SIT/UAT) and validate solution performance. Support change management through end-user training, documentation, and go-live support. Manage and resolve defects with the Oracle implementation partner. Coordinate with Finance, Technology ...

hybrid basis , with regular on-site presence in central London to support delivery and stakeholder engagement. A key element of the role will be change management , ensuring successful adoption of new processes and systems across internal teams and external suppliers. Key Responsibilities Lead the end-to-end migration … budget controls Drive process improvement, automation, and control enhancements Lead stakeholder engagement and communications across the Council and its supply chain Deliver effective change management, supporting users through training, adoption, and new ways of working Identify and manage risks, issues, and dependencies, providing regular reporting to senior stakeholders ...

thrive and grow, you’ll feel right at home here! We’re looking for a Service Desk Team Leader to join our talented Service Management team. This role is crucial to ensuring customer requirements are met in terms of communication, prioritising, escalating and resolving incidents and requests. The Service … culture of continual process improvement within the Service Desk team and the wider IT Team. What You'll Do ·Provide Day-to-day management of the Service Desk function for a subset of customers ·Drive the meeting of customer SLAs and an exceptional customer service, ·Ensure tickets are logged ...

security configurations Manage and support identity and endpoint services including: Microsoft Intune Microsoft Entra ID (Azure AD) Active Directory (Group Policy, user lifecycle, device management, conditional access) Participate in Incident and Change Management processes aligned to ITIL best practices Investigate, diagnose, and resolve technical issues using structured … troubleshooting methods Contribute to continuous improvement of operational processes, documentation, and automation tooling Work within defined SLAs, escalation paths, and change controls Technical Skills & Experience Essential Strong PowerShell scripting experience for automation and infrastructure tooling Hands-on experience with monitoring and observability platforms (preferably Datadog) Solid working knowledge ...

Role: Transformation Change Consultant – Public Sector Location: London, Manchester, Edinburgh Career Level: Management Consultant (CL9) Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role. This requires at least … outcomes and accelerate value. Do you want to work in an environment that is cutting-edge, collaborative and challenging, doing work that really matters? Change is faster, bigger and more complex than ever before. We believe Change is human centred, science-based, experience led and value driven. ...

level Directors across the business on a variety of HR issues. This will include employee relations casework, which could range from complex cases, redundancies, change management and transformation projects, engagement, performance management and more. Some of the roles and responsibilities of this job are as follows: Build … across the business, ranging from line managers to exec level directors. Lead on complex employee relations casework, including all disciplinary/grievance cases, performance management, redundancies, consultations, and settlements as required. Take the lead on change management programmes, consulting with the business and employees on all matters ...

domain. Key Responsibilities To run and manage multiple complex projects with budgets up to £3m and take responsibility for their delivery using formal project management techniques as appropriate Ensure the projects are delivered on time, meet the business & technical requirements and delivered within the agreed budget. Projects will … manage impacts to mitigate project delays and take appropriate action to keep the project on track, leveraging support from key stakeholders and/or management as required Manage, monitor and report progress against milestones and budgets, ensuring consistent and transparent communications are provided to Management and Executive Leadership ...

delivering strategic solutions to clients within the business services industry. This position is based in London and requires expertise in consultancy, strategy, and change management to drive successful outcomes. Client Details Data & AI Consultant - Manager The company is a recognised leader in the business services industry, known … with stakeholders to identify key business challenges and opportunities. Lead and manage consultancy projects from inception to completion. Provide expert advice on strategy and change management practices. Analyse data and present actionable insights to drive business improvements. Ensure timely delivery of projects while maintaining high-quality standards. Mentor ...

dynamic environment, ideally in a global Finance/Insurance or regulated industry Managed global rollouts impacting companywide users Working knowledge of Project/Programme Management, e.g., Managing Successful Programmes (MSP), Prince2 and agile project management tools and methodologies Experience leading Infrastructure & Operations projects, with good oversight of Technologies … across the Networks, Workplace and Data Centres disciplines. Able to demonstrate strong management skills including project management, financial management, change management and facilitation. Ability to drive a mixture of functional and geographic workstreams and coordinate step change delivery to the business in a unified ...

market leading Client, is urgently recruiting for a motivated and pragmatic Business Change Analyst ideally with 2-5 years experience to support the delivery of operational business change initiatives across the organisation. This role is ideal for someone with hands-on change experience who enjoys working closely … with operational teams to embed change, drive adoption, and deliver measurable benefits. You will work on multiple change initiatives, partnering with stakeholders to assess impacts, manage readiness, and ensure new processes, systems, and ways of working are successfully adopted. Key Responsibilities Support the delivery of operational business change ...

market leading Client, is urgently recruiting for a motivated and pragmatic Business Change Analyst ideally with 2-5 years experience to support the delivery of operational business change initiatives across the organisation. This role is ideal for someone with hands-on change experience who enjoys working closely … with operational teams to embed change, drive adoption, and deliver measurable benefits. You will work on multiple change initiatives, partnering with stakeholders to assess impacts, manage readiness, and ensure new processes, systems, and ways of working are successfully adopted. Key Responsibilities Support the delivery of operational business change ...

Location - West London (Hybrid) Duration - 6 Months (Initially) Ir35 - Inside (Must use an umbrella company) The Project Manager will lead and deliver business change projects across the Estates, Facilities & Property function. These projects may span process improvement, service transformation, space utilisation, digital and systems change, lifecycle planning, sustainability … effectiveness and user experience across estates and facilities services. Key Responsibilities Project Delivery & Planning Lead end-to-end delivery of estates and facilities business change projects. Develop project initiation documents, business cases, project plans, schedules and resource requirements. Deliver projects aligned to relevant frameworks (e.g. RIBA stages, estates lifecycle ...

services firm is undertaking a significant investment programme to drive revenue growth, enhance global reach, and modernise its business services. A portfolio of strategic change initiatives is delivering scalable, forward-looking, and value-driven capabilities across the organisation. The Change Management Office (CMO) oversees the governance … delivering both tactical improvements and long-term transformation in master data management. This is a high-impact role requiring strong analytical capability, excellent stakeholder management skills, and experience working with sensitive data in a professional services environment. Key Responsibilities Lead business analysis activities for the Data Alignment Project Analyse ...

permanent basis. IT Service Delivery Manager/IT Service Desk Manager Responsibilities and Duties: * Manage the Service Desk team using the Service Management toolset and provide accurate reporting on performance. * Lead, coach and develop the Service Desk team, fostering accountability, professional growth and a culture of continuous improvement. … desk operations through methodical troubleshooting, process optimisation, and implementation of best practices. * Carry out all relevant technical support and maintenance activities as required by Change Management, Incident Management, Problem Management, and Service Request Management processes. * Liaise with other internal support teams, internal senior management ...

growth and retention. Specifically, you will be the program leader for two critical, high-impact projects: one focused on launching a high-touch account management sales and service motion, and a second aimed at enhancing and driving customer retention initiatives. Responsibilities: Prioritise within a project/program/process … rapid experimentation and share learnings to enable improvement in other areas. Partner across teams to identify impacts of all key changes, develops a clear change management plan and drives end-to-end execution on the plan. Exhibit extreme ownership to drive change effort. Able to communicate ...

security procedures, controls + operational practices are compliant with Government Security Classifications framework and security policies. Maintaining Security Operating Procedures (SysOps), and Information Security management policies. Continuous improvement of security processes, supporting secure delivery across Cloud services + maintaining a strong security culture. Investigating security incidents and breaches, performing … risk assessments + remediation planning. Conducting threat modelling to identify risks and inform secure design decisions. Providing assurance over patching operations, release notes + change management activities. Assessing external threat intelligence feeds + providing recommendations to mitigate risks. Conducting security incident investigations, accurate reporting + taking follow ...

security procedures, controls + operational practices are compliant with Government Security Classifications framework and security policies. Maintaining Security Operating Procedures (SysOps), and Information Security management policies. Continuous improvement of security processes, supporting secure delivery across Cloud services + maintaining a strong security culture. Investigating security incidents and breaches, performing … risk assessments + remediation planning. Conducting threat modelling to identify risks and inform secure design decisions. Providing assurance over patching operations, release notes + change management activities. Assessing external threat intelligence feeds + providing recommendations to mitigate risks. Conducting security incident investigations, accurate reporting + taking follow ...

attendance solutions. Solid understanding of HR processes In-depth knowledge of IT security, data-privacy regulations and practical experience with incident, problem, and change-management practices. Serve as the Group IT operational lead and strategic partner for HR and related business units, driving operational excellence, process improvements, change management, and application support. Oversee the planning, prioritisation, and management of Group IT HR Solutions operations, including the project pipeline and budget. Lead and develop the Group IT HR Solutions team Work closely with other IT Services teams to integrate business and process requirements into HR systems ...

attendance solutions. Solid understanding of HR processes In-depth knowledge of IT security, data-privacy regulations and practical experience with incident, problem, and change-management practices. Serve as the Group IT operational lead and strategic partner for HR and related business units, driving operational excellence, process improvements, change management, and application support. Oversee the planning, prioritisation, and management of Group IT HR Solutions operations, including the project pipeline and budget. Lead and develop the Group IT HR Solutions team Work closely with other IT Services teams to integrate business and process requirements into HR systems ...

networks. Network Monitoring & Troubleshooting – Utilize SolarWinds NPM & NTA, Cisco Prime , and other tools to proactively identify and resolve issues. Incident & Problem Management – Respond to network-related incidents, analyse root causes, and implement solutions. Firewall & Security Management – Work with Fortinet, Palo Alto (Panorama), and Cisco firewalls to maintain security … posture. Change Management – Follow best practices to implement network changes safely and efficiently. Network Engineer Skills & Experience: Hands-on experience with Cisco networking (routing & switching), firewalls, and WAN technologies. Experience with network monitoring tools like SolarWinds NPM/NTA and Cisco Prime. Knowledge of Fortinet, Aruba, HPE, Palo ...

Change Manager - Leading Global Bank (6-Month Contract) My client, a leading global bank is looking for an experienced IT Change Manager to oversee the governance and delivery of technology change across a highly regulated financial environment. Key Responsibilities Manage end-to-end IT Change Management processes, including standard and emergency changes. Chair CAB meetings and ensure change risk, impact, and readiness assessments are completed. Ensure full compliance with regulatory and audit requirements (e.g., PRA/FCA, SOX, PCI-DSS, DORA). Track change performance metrics and drive continuous process improvement. Collaborate closely ...

D365 F&O across multiple European markets. Serve as the primary liaison between central technical teams, local business units, and implementation partners. Drive change management and operational readiness, ensuring all markets are prepared for ERP go-live. Mediate and resolve conflicts between technical and business stakeholders, providing clarity … while accommodating market-specific nuances and regulatory requirements. Support senior leadership with reporting, programme updates, and governance. Mentor local project managers and change leads, strengthening capability within each market. Monitor and drive adherence to project timelines, budgets, and deliverables, with a focus on priority markets as proof-of-concept. ...

This role combines governance with technical capability-supporting audits, demonstrating IT controls, and troubleshooting or coordinating resolution of issues across Azure DevOps pipelines, ServiceNow change management, and Jira requirement workflows. You will help us evidence good practice, reduce audit friction, and improve developer productivity by ensuring our controls … audit, compliance, and IT security. Handle audit requests, walkthroughs, and create timely evidence (C# source code, SQL scripts, server config, Azure DevOps logs, ServiceNow change records, Jira artefacts). Maintain an audit-ready repository of artefacts and narratives (control matrices, process maps, and access log review). Interpret Technical ...