3 of 3 Change Management Jobs in Norfolk

risks and benefits are actively managed across programmes rather than in isolation. Person Specification Qualifications Essential Formal qualification in programme and/or portfolio management, such as Managing Successful Programmes (MSP), Association for Project Management (APM), PRINCE2, AgilePM or equivalent, evidencing a deep understanding of structured delivery, assurance … dependency management and control of large-scale, complex change portfolios. Educated to Master's level or equivalent in Programme Management, Portfolio Management, Digital Transformation, Change Management, Business Management or a closely related discipline, or able to demonstrate equivalent expert knowledge gained through extensive ...

ability to translate technical delivery into meaningful client outcomes. Key Responsibilities Service Performance & Operations Own day-to-day service performance across incident, problem, and change management Monitor SLA/XLA adherence and drive continuous service improvement Analyse service metrics to identify trends, risks, and improvement opportunities Ensure operational … processes are clearly defined and consistently followed Oversee onboarding of new clients, services, and platforms Deliver accurate operational reporting to internal stakeholders Client & Stakeholder Management Act as the primary Service Delivery lead for assigned client accounts Build strong, trusted relationships with client stakeholders Lead operational and business service review ...

options considered Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Drive Meaningful Change at Clarion! Are you a change leader with a passion for delivering transformational projects? Do you thrive in complex environments where stakeholder engagement … innovation drive success? We're looking for a Change Delivery Lead to play a key role in delivering high-impact projects that improve the way we work, benefit our customers, and enhance our business operations. As part of our Change Delivery team, you'll lead ...