1 to 25 of 54 Client Onboarding Jobs in the Midlands

Senior Manager, MI & Transformation

Location
Birmingham, England, United Kingdom
help navigate challenges, unlock potential, and achieve the extraordinary. What will you be doing? We are seeking a Senior Manager, MI & Transformation join our Client Onboarding team in Birmingham This is a strategic leadership role responsible for shaping the future of the client onboarding through management information, operational insight, data governance and transformation. Reporting into the Head of Client Onboarding - Operations and Strategy, the role is responsible for; Leading the firms MI capability while driving operational excellence, technology adoption and strategic change across end-to-end onboarding ...

Client Inception Lead

Location
East Midlands, England, United Kingdom
Client Inception Lead Department: Compliance Employment Type: Full Time Location: Derby, UK Reporting To: Becky Barham Description We are expanding our Compliance team to support the firm's continued growth and the delivery of a strategic transformation programme to centralise the client and matter inception process. … adapt to evolving responsibilities, and is motivated by the opportunity to help design and embed new ways of working across the firm. Currently, many client onboarding activities, including client due diligence, conflict checks and risk assessments, are undertaken by individual fee earners. Our long-term objective ...

Senior MI & Transformation Lead | Hybrid & AI-Driven Onboarding

Location
Birmingham, England, United Kingdom
seeking a Senior Manager, MI & Transformation to lead the Client Onboarding MI capability in Birmingham. You will shape the future of onboarding through data governance, operational insight, and transformation initiatives, reporting to the Head of Client Onboarding - Operations and Strategy. The role … focuses on end-to-end MI ownership, KPI/KRI frameworks, and technology-enabled improvements across onboarding and KYC processes, with line management responsibility for MI Analysts and Data #J-18808-Ljbffr ...

Business Systems Administrator

Hiring Organisation
Safer Hand Solutions
Location
Stafford, Stone, Staffordshire, United Kingdom
Employment Type
Permanent
Salary
£26230/annum £26,000-£26,500
closely with stakeholders across the organisation. The Role As a Systems Administrator, you will be responsible for supporting internal systems, producing performance reports, managing client onboarding processes, maintaining system integrity, and identifying opportunities for automation and continuous improvement. You will work closely with senior colleagues and external … compliant, and aligned with business objective. Key Responsibilities Produce and maintain performance and statistical reports. Manage user accounts across internal and external systems. Support client onboarding and attend implementation meetings. Investigate and resolve system, upload, payment and file-related issues. Maintain and monitor shared system inboxes ...

Systems Administrator

Hiring Organisation
Xpert Recruitment Solutions Limited
Location
Stone, Staffordshire, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£26,000
clients. Managing users and access across our internal systems. Investigating and resolving system, upload, return and payment file issues. Supporting the end-to-end client onboarding process and attending client inception meetings. Managing the Systems inbox and ensuring queries are responded to within our 48-hour ...

Legal Administrator - Compliance Team

Hiring Organisation
GWR Legal Recruitment Ltd
Location
Northampton, Northamptonshire, United Kingdom
Employment Type
Full-Time
Salary
£25,000 - £30,000 per annum
administrator to their new business/compliance team. This role will entail providing support to all the firms legal teams who request for new client matters to be opened as part of the centralised new business team. Duties in the role will entail things such as:- Reviewing new client forms before opening new client matters on the firms IT systems. Ensuring ID checks are complete Completing AML, sanctions and conflict searches and flagging/escalating any potential issues to management. Collecting and maintaining accurate compliance related information and documentation Ensuring all client information is accurately inputted ...

Senior Systems Pensions Calculation Analyst

Location
Birmingham, England, United Kingdom
efficiently and effectively across the Pensions Administration business. The role will report into the Calculations & Benefits Lead and will be part of the wider Client Onboarding & Change Team. The role will work closely with the Administration business as well as stakeholders from across Isio. This role … deliver your best work. Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values ...

Account Manager

Hiring Organisation
Morgan Parkes Recruitment
Location
Solihull, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£28,000
established business based near Earlswood. A background in Customer Service or Account Manager, ideally with an element of IT, is required. Key Duties: Onboarding new clients and being first point of contact for set up questions and queries Organise hardware installs, software training and all set up support ...

IT Modern Workplace Lead

Hiring Organisation
Littlefish
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Permanent
approving high-risk technical changes. Identifying and implementing automation opportunities to improve efficiency and service delivery. Leading technical projects and supporting the onboarding of new customers. Monitoring Microsoft's roadmap and identifying opportunities to introduce new capabilities and services to clients. Acting as a trusted advisor to customers ...

Warehouse Super User

Hiring Organisation
GXO Logistics
Location
Corby, Northamptonshire, United Kingdom
Employment Type
Full-Time
Salary
£31,671 per annum
systems, ensuring warehouse applications are fully supported and optimised. This is an exciting opportunity to join a growing operation and support the onboarding of new customers while helping drive system performance, operational efficiency and continuous improvement. Pay, benefits and more: We’re offering a salary ...

Systems Administrator

Hiring Organisation
Safer Hand Solutions
Location
Staffordshire, Stone, United Kingdom
Employment Type
Permanent
Salary
£26000 - £26500/annum
Manage user accounts, permissions, and system access. Produce and analyse reports and performance data. Investigate and resolve system, upload, and data-related issues. Support client onboarding and system implementations. Work on automation and digital transformation projects. Identify opportunities to improve processes, workflows, and efficiencies. Maintain system documentation ...

Managing Consultant – Cyber Security

Location
Nottingham, England, United Kingdom
enhancing our six solutions, expanding and developing our team of expert consultants, embracing a digital-first approach, strengthening our global presence, and building strong client relationships. No career pathway in your current role? You won’t stand still in our Cyber Security team which is a part … manage cyber engagements end-to-end across a diverse portfolio of clients across the breadth of the mid‐market, ensuring both excellent client service and identification of further work opportunities. The role will involve managing the delivery of compliance whilst working on a variety of assurance and advisory assignments. ...

IT MSP Service Delivery Manager - Transformation, People, Process

Hiring Organisation
Recruitment Revolution
Location
Birmingham, UK
Employment Type
Full-time
reviews and capability planning. Build a culture of ownership, accountability and continuous improvement. Support recruitment and succession planning as the business grows. Projects & Customer Onboarding Coordinate operational delivery for new customer onboarding and Managed Service transitions. Work closely with Sales, Projects and Technical teams to ensure … disaster recovery and modern RMM platforms (NinjaOne experience advantageous). Strong customer-facing communication and stakeholder management skills. Commercial awareness with experience supporting customer onboarding, service transitions and pre-sales activities. Experience supporting legal, professional services or other regulated environments would be advantageous. Why Join Nexian? This ...

Operations Team Lead (Production & Reliability)

Location
Wolverhampton, England, United Kingdom
Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers globally, with a platform built to handle the pace and complexity of real business operations. About the role: We’re looking ...

Operations Team Lead (Production & Reliability)

Location
Nottingham, England, United Kingdom
Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers globally, with a platform built to handle the pace and complexity of real business operations. About the role: We’re looking ...

Customer Onboarding & Transition Specialist

Location
Birmingham, England, United Kingdom
Customer Onboarding & Transition Specialist Hybrid Working ideally from Shoreham-by-Sea Head Office Potential to work from other offices{{:}} Exeter/Birmingham/Manchester Some UK-wide customer travel expected Salary £40,000 + Benefits Own the journey that sets customers up for success The first 90 days … transitions for businesses moving their IT Managed Services to Focus Group - combining technical knowledge, project coordination, and genuine customer focus to ensure every onboarding is exceptional. What you'll actually do You'll be the person responsible for taking new customers from signed contract to fully integrated, confident ...

eCommerce Customer Success Executive

Hiring Organisation
Ricoh
Location
Northampton, Northamptonshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
documentation of platform configurations and procedures. Cross-Functional Collaboration Work closely with Sales, Customer Services, IT, Supply Chain, and Product Marketing teams. Support onboarding of new customers onto the eCommerce platforms. Participate in customer meetings and project activities as required. Collaborate with stakeholders to ensure solutions meet both … independently. Excellent attention to detail and problem-solving abilities. Strong Microsoft Office skills, particularly Excel. Desirable Experience managing B2B eCommerce platforms. Experience with customer onboarding and training. Understanding of data analysis and reporting (Power BI preferred) Experience working with CRM systems. Personal Attributes Customer-centric mindset. Proactive ...

Healthtech Account Executive — Expand NHS Access

Location
Tipton, England, United Kingdom
Healthtech-1 is seeking an Account Executive to drive full-cycle sales, from lead generation to onboarding general practice customers. You will work within a paired structure to cover geographic patches and own outbound campaigns. You will join a high-growth team with experience from fintechs and public ...

3rd Line Engineer

Location
Worcester, England, United Kingdom
projects, migrations, upgrades and new technology deployments Identify opportunities to improve system reliability, resilience, performance and supportability Working with colleagues to support our varied client base with technical service queries Key Responsibilities Provide 3rd line technical support and act as a senior escalation point for complex incidents and service … environments across multiple managed customers. Mentor and support Level 1 and Level 2 engineers, promoting knowledge sharing and technical development. Assist with customer onboarding, migrations, technical projects, and infrastructure upgrades. Participate in technical reviews, customer meetings, and solution discussions. Create and maintain high-quality technical documentation and knowledgebase ...

Remote 64576878680 -Technical Support Engineer

Hiring Organisation
SOMEWHERE
Location
Crowle, North Lincolnshire, UK
technical issues efficiently, and ensuring every interaction drives customer confidence and success. Reporting to the CEO and working closely with both the Technical Onboarding and Onboarding & Activation teams, this role combines problem-solving, communication, and technical understanding to deliver outstanding customer experiences. You will help manage … range of issues—from simple “how-to” questions to complex technical investigations requiring code awareness and product expertise. Escalate issues to the Technical Onboarding or Development teams when additional technical investigation is required, ensuring clear context and handovers. Deliver a positive and professional experience in every interaction, reinforcing ...

Remote 64576878680 -Technical Support Engineer

Hiring Organisation
SOMEWHERE
Location
Stoke-on-Trent, Staffordshire, UK
technical issues efficiently, and ensuring every interaction drives customer confidence and success. Reporting to the CEO and working closely with both the Technical Onboarding and Onboarding & Activation teams, this role combines problem-solving, communication, and technical understanding to deliver outstanding customer experiences. You will help manage … range of issues—from simple “how-to” questions to complex technical investigations requiring code awareness and product expertise. Escalate issues to the Technical Onboarding or Development teams when additional technical investigation is required, ensuring clear context and handovers. Deliver a positive and professional experience in every interaction, reinforcing ...

Customer Platform Support and Implementation

Hiring Organisation
MW recruitment
Location
Market Harborough, Leicestershire, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £55,000 per annum
join the team and help deliver a smooth experience for customers using our payments platform. This is a hands-on role combining customer onboarding, platform administration, payments operations, and customer support . You’ll work closely with customers and internal teams to ensure new accounts … organised, comfortable working with systems and processes, and confident communicating with customers. Key responsibilities Manage and coordinate the end-to-end customer onboarding process , from initial setup through to account activation. Guide customers through platform configuration, requirements, documentation, and key processes. Provide day-to-day customer support ...

Remote Staff Product Manager, OpenTelemetry UK Remote

Location
Rushden, Northamptonshire, United Kingdom
instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You ll define a coherent experience that helps users … options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. OpenTelemetry SDK onboarding and configuration Client-side OpenTelemetry Collector deployment and onboarding Collector configuration, authentication, and initial connectivity Guidance and machine-readable context that help people and agents ...

Remote Solution Engineer - Spanish-speaking (Remote - UK)

Hiring Organisation
Moneythor
Location
Barton-upon-Humber, North Lincolnshire, UK
have an opening for a pro-active and personable Solution Engineer with deep JavaScript, HTML, and Web development experience. This is a client-facing role where you will be the point person for our enterprise clients in the region and help them maximize the value they generate from … will also work closely with our business development, product, and engineering teams to identify potential product enhancements and sales opportunities arising from your client engagements. This is a remote role with preference for London/UK-based (Must be fluent/native Spanish speaker). If you're keen ...

Business Development Executive

Hiring Organisation
Four Squared Recruitment Ltd
Location
Walsall, Staffordshire, United Kingdom
Employment Type
Permanent
Salary
GBP 32,000 - 34,000 Annual
removed)K plus £3K OTE Hours of work: Mon-Fri 8-4.30pm or 8.30-5pm - Full time office based About the Company My client is an Electrical Distributors, striving to become a market leading distributor of domestic, commercial, and industrial products, specialising in the HVAC category. They … skills. Advanced Microsoft Excel skills. Excellent attention to detail. Strong organisational and prioritisation skills. Ability to work collaboratively across departments. Desirable Knowledge of customer onboarding methods and skills. Resilience and drive, handling rejection and meeting sales targets. Understanding of sales KPI's and profitability. Commercial awareness & analytical thinking. ...