Quality Assurance Specialist
- Hiring Organisation
- 17918
- Location
- Lincoln, Lincolnshire, United Kingdom
correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership, and supporting with coaching for improvement Calibration: Support the end-to-end cycle of calibrations designed to align on business intent and expectations, inclusive of preparation, documenting post session outcomes … identify patterns, blockers, emerging trends and the why beyond the what Performing post insight impact reviews Maintaining a record of business impact and continuous improvement Support quick win and value add initiatives Appeals: Support QA Leadership in managing Appeal overflows and Competency appeals What we re looking ...