19 of 19 Customer Engagement Jobs in the East of England

what matters most. As part of our ambitious growth plans, we continue to invest heavily in our digital capabilities, enhancing our platforms, elevating the customer experience, and expanding our eCommerce team. This is an exciting opportunity to join us as we build a best-in-class digital function that … astute and data-driven Trading Manager to take ownership of the trading performance of the H. Samuel website, leading the optimisation of sales, conversion, customer engagement and commercial outcomes across one of the UK's most recognised jewellery brands. What the role involves As Trading Manager, you will ...

heart of everything they do. Working across an established portfolio of accounts, the successful individual will play a key role in supporting customer engagement, driving renewals and identifying opportunities to expand client partnership growth. Monday to Friday, 9-5 working hours (hybrid) with a starting salary … contact. Monitoring account performance and maintaining accurate revenue forecasting information. Coordinating with operational teams to ensure smooth service delivery and issue resolution. Encouraging customer engagement and increasing product usage across accounts. Building strong client relationships to understand operational requirements and identify opportunities for further business development. Driving client ...

Cyber Security Sales Specialist Role Purpose The Cyber Security Sales Specialist is responsible for driving cybersecurity sales growth across existing customer base by working in partnership with Account Directors, technical consultants, and vendor partners. The role will identify, develop, and close cybersecurity opportunities whilst supporting the growth of recurring … managed security services and strategic security programmes. Key Responsibilities Business Development * Identify cybersecurity opportunities within existing customer accounts. * Develop account-specific security growth plans. * Build and maintain a qualified cybersecurity sales pipeline. * Support Account Directors in developing security-led opportunities. * Engage with customer stakeholders to understand business risks ...

Location: Luton Salary: £36,000 + Car and other excellent benefits Job Type: Full-Time | Permanent Are you a technically minded engineer with excellent customer-facing skills? Do you enjoy demonstrating advanced manufacturing technology, delivering training, and helping customers get the very best from their equipment … internal stakeholders by delivering technical demonstrations, training, and ongoing product support. This is a varied position that combines hands-on engineering, CNC programming, customer interaction, and technical problem-solving. Key Responsibilities Deliver professional machine and software demonstrations to prospective customers. Program and operate CNC machinery to produce customer ...

Looking for a hands on and experienced Project Manager who thrives in a fast-paced, customer-focused environment and enjoys working across multiple teams to deliver high-quality outcomes. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote … users as well as to translate technical information back to customers. Key Responsibilities Deliver products, applications, and services to achieve high levels of customer satisfaction Work cross-functionally to support customer engagement and the expansion of products and services Liaise with internal departments to ensure project mandates ...

defence sector organisations. As a senior member of the team, you'll play a key role in shaping workplace transformation strategies, supporting major customer programmes, and driving technical excellence across both pre-sales and delivery engagements. What you'll do Lead the design and implementation of enterprise-scale workplace … solutions Act as a technical authority, providing governance and assurance across in-flight projects Support customer strategy and opportunity discussions, presenting solutions from both a technical and business perspective Own the creation of technical solutions, pre-sales responses, and associated cost models Identify and mitigate technical risks throughout ...

sizes, providing technical guidance across infrastructure, software licensing, cloud technologies, and cyber security solutions. Key Responsibilities Work alongside the sales team to qualify customer opportunities and understand business requirements. Design and present end-to-end technology solutions covering hardware, software, cloud, and cyber security. Deliver engaging customer presentations … Build strong relationships with vendor partners and stay current with emerging technologies. Support bid responses, tenders, and RFP submissions. Ensure proposed solutions align with customer objectives, budgets, and best practice. About You We're looking for someone who combines strong technical knowledge with excellent communication and customer engagement ...

company's software. You'll: Build and develop strong relationships with higher education clients. Deliver a seamless onboarding experience for new customers. Monitor customer engagement and resolve issues proactively. Gather client feedback to help shape future product improvements. Identify opportunities to grow existing accounts. Work closely with internal … teams to deliver an outstanding customer experience. What We're Looking For At least 2 years' experience in Account Management, Customer Success or a similar client-facing role. Experience within SaaS, software, technology or the higher education sector. Excellent communication and relationship-building skills. Strong IT skills, including ...

largest organisations, shaping cloud strategies, influencing solution design, and delivering modern Azure platforms that enable business transformation. You'll combine deep technical expertise with customer-facing consultancy, acting as a trusted advisor throughout the full project lifecycle. Youll be joining Computacenters Global Professional Services organisation, a community of over … shape cloud strategy, contribute to innovative service offerings, and work with leading technologies across Azure, DevOps, Automation, and Kubernetes. What you'll do Lead customer engagements, providing expert Azure consultancy throughout the solution lifecycle Shape and influence Azure solutions during pre-sales activities, workshops, and technical discussions Design ...

Location: Hybrid with flexible base location London: £70,398 to £87,998 per annum National: £64,043 to £80,054 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Salaries are ...

communication and project reporting. Key Responsibilities Deliver technology solutions and services to customers, ensuring successful project outcomes. Collaborate with cross-functional teams to support customer engagement and service delivery. Manage project timelines, risks, issues and stakeholder expectations. Lead project meetings and provide clear project updates and reporting. Requirements … + years Project Management experience Proven experience delivering IT or technology solutions in customer-facing environments. Strong communication and stakeholder management skills. Self-motivated, collaborative and adaptable approach to work. Excellent organisational skills with the ability to manage priorities effectively. This is a permanent, full-time role offering hybrid ...

provide 24-hour call support. (Overtime and weekend shifts are a requirement of this position) About The Company: Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint … foundation across AWS, infrastructure, networking, and security is required, along with experience in telecoms, VoIP, or voice platforms. Above all, you are a calm, customer-focused communicator who can translate technical issues into clear, professional updates and build trust during live service events. Key responsibilities: Act as the primary ...

experimental investigations, participating in key industry consortiums, engaging with product groups, working closely together with the engineering team, and taking part in partner and customer engagements. Responsibilities Design and develop the Mali graphics architecture for the latest graphics APIs, providing new technologies for products in new and existing markets ...

MarTech stack. This role bridges marketing strategy and technology execution, combining cloud infrastructure, data governance, and marketing automation expertise to power end-to-end customer engagement. Key Responsibilities: Configure and maintain MarTech platforms such as Braze, mParticle, Salesforce Marketing Cloud, Tealium, and Segment Ensure seamless integration of tools with ...

providing escorting of DEX and DEX suppliers Lead and manage request management within the environment Lead and manage change management activities within the environment Customer engagement and communications with the business area and users to support DEX position and reputation as an enabler of the environment Ensuring service … availability levels of the environment and services within the environment are achieved meeting the customer need Governance of the SyOps process within the environment ensuring policies are being met by DEX and DEX suppliers Act as a point of contact for all service related issues to the business unit ...

provide 24-hour call support. (Overtime and weekend shifts are a requirement of this position) About The Company: Eckoh is a market leader of Customer Engagement Security S... WKCL1_UKTJ ...

heavily in continuous learning, professional development, and emerging technologies, ensuring you remain at the forefront of the modern workplace landscape. What youll do Lead customer engagements, analysing requirements and recommending innovative Microsoft 365 solutions Act as a Subject Matter Expert in pre-sales, supporting opportunity qualification and solution design … Design and deliver complex Microsoft 365 collaboration and identity solutions across enterprise environments Present and validate solution approaches with senior customer stakeholders Guide and mentor junior consultants and engineers across project engagements Work collaboratively across teams to ensure successful delivery and transition into support Build strong relationships with customers ...

with customers to design and implement modern engineering platforms that improve developer productivity, accelerate delivery and enhance operational resilience. What you'll do Lead customer engagements focused on Developer Experience, Platform Engineering and enterprise software delivery transformation Design and architect Internal Developer Platforms (IDPs), CI/CD pipelines … tools, technologies and practices to evolve our Platform Engineering and DevEx offerings Lead and mentor consultants and architects, ensuring high-quality delivery across multiple customer engagements Ensure solution quality through design assurance, technical governance and risk identification across multi-technology environments What you'll bring Platform Engineering and Internal ...

senior decision-makers, delivering tailored data management and insight software solutions into Agri-food enterprises and driving profitable revenue growth while ensuring a seamless customer experience. This is currently offered as a fixed term contract to September 2027, but if sales targets are being met, a full-time position … including scoping, tendering conversations and delivery following a consultative sales approach. Achieve defined sales targets and build sustainable pipeline coverage for long term success. Customer Relationship Management Build and maintain trusted relationships with decision-makers and stakeholders, including C suite executives. Understand customer business models, risk environments, commercial ...