1 to 25 of 33 Customer Engagement Jobs in the East of England

Join a dynamic team dedicated to enhancing customer engagement through Microsoft Dynamics 365. Our client is seeking a D365 for Sales Consultant to join their growing Dynamics 365 CE team in a hybrid work environment based in Bedfordshire. This permanent role offers an exciting opportunity to contribute to innovative projects while benefiting from a supportive and collaborative team … culture. Key Responsibilities: - Implement and optimize MS Dynamics 365 Customer Engagement solutions to meet client needs. - Collaborate with cross-functional teams to design effective sales strategies. - Provide training and support to end-users, ensuring successful software adoption. - Analyze data to drive actionable insights and improve customer engagement effectiveness. - Stay updated on industry trends and emerging technologies More ❯

Quest Employment are looking for an experienced Customer service person to join our clients telecoms/broadband team based in Luton. The company promotes to delivering excellence services of landline and broadband across the UK since 2011. As theycontinue to grow, they arelooking for passionate individuals to join our dedicated team. If you're enthusiastic about customer service … and enjoy engaging with people, we want to hear from you! Role Overview: Quest are hiring a Part-Time Customer Engagement and Support Representative to join our clients team. Your role will be toconnect with existing and prospective customers who have recently received an order confirmation or lead generation from the company. Youll confirm details, provide friendly support … encourage customer satisfaction, and help drive sales including upselling additional services and promoting long-term customer loyalty. What Youll Do: ? Call customers whove received order confirmation letters to confirm details and gain their agreement to proceed ? Act as a helpful point of contact to support smooth onboarding and answer any immediate queries ? Promote customer retention through friendly More ❯

Title: Management Accountant Location: Hybrid (Hemel Hempstead) Salary: From £42,000 per annum, depending on skills and experience Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading … which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: In More ❯

Title: Management Accountant Location: Hybrid (Hemel Hempstead) Salary: From £42,000 per annum, depending on skills and experience Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading … which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: In More ❯

Job Title: Platform Engineer Location: Hybrid/Remote Salary: £80,000 per annum Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with … which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: This More ❯

Job Title: Platform Engineer Location: Hybrid/Remote Salary: £80,000 per annum Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with … which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: This More ❯

Job Title: Principal Software Engineer (Cloud Applications) Location: Hybrid/Remote (Hemel Hempstead) Salary: £100,000 per annum Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading … standard for secure interactions between consumers and the world's leading brands. Our innovative products build trust and deliver value through exceptional experiences. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: We More ❯

Job Title: Principal Software Engineer (Cloud Applications) Location: Hybrid/Remote (Hemel Hempstead) Salary: £100,000 per annum Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading … standard for secure interactions between consumers and the world's leading brands. Our innovative products build trust and deliver value through exceptional experiences. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: We More ❯

Job Title: Lead Software Engineer (Front End) Location: Hybrid Salary: £70,000 per annum Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors … which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: We More ❯

Job Title: Lead Software Engineer (Front End) Location: Hybrid Salary: £70,000 per annum Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors … which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: We More ❯

Customer and Technical Support Executive Are you technically minded and passionate about providing exceptional customer support? Our well-known client in Hitchin is looking for a Customer and Technical Support Executive to join their growing team on a permanent basis. This is an excellent opportunity to take your career to the next level in a dynamic and … supportive environment. Location: Hitchin Contract Type: Permanent Salary: £27,500 - £29,500 (Dependent on Experience) Hours: 39 hours per week The Role As a Customer and Technical Support Executive , you will play a pivotal role in delivering outstanding B2B and B2C customer service within a thriving Sales Department. Key Responsibilities: Respond to and develop customer enquiries, providing … accurate information regarding pricing, quotations, deliveries, and more in a timely manner. Handle and resolve customer sales emails, website queries, and telephone enquiries, including technical questions. Deliver exceptional customer service by creating quotes, obtaining lead times, and ensuring seamless order management. Liaise with internal teams including production, technical, and purchasing departments to resolve issues and improve processes. Process More ❯

as leading investors like Earlybird, Speedinvest, Oxx, Acton, and Fly Ventures, remberg is positioned to be a category leader in Industrial AI. WHAT THIS ROLE OFFERS As a (Senior) Customer Success Manager, you will help our customers make the most of the remberg Asset Platform. You will be responsible for the holistic support and consulting of our customers, focusing … on service quality, product experience, and customer growth while continuously improving these areas through targeted project management. This position is office-based (hybrid) in Munich. THE IMPACT YOU'LL HAVE Customer lifecycle management: Manage up to 40 customers throughout the entire lifecycle and build long-term relationships based on trust and value. Onboarding & enablement: Help new customers get … and support them in fully leveraging the platform's potential in the long term. Growth & upselling: Identify growth opportunities with existing customers and actively contribute to realizing upselling opportunities. Customer advocacy: Act as the voice of your customers by bringing their needs into the product development process and collaborating closely with internal teams. Process improvement: Challenge the status quo More ❯

Location: Cambridge (2 days on-site) Salary: £35,000 - £50,000 DOE + Bonus About Us We're a fast-growing data consultancy helping forward-thinking clients transform their customer engagement through intelligent use of CRM platforms and AI. We specialise in building integrated data ecosystems that drive smarter business decisions, better customer insights, and measurable ROI. … Our clients range from scaling SaaS startups to global enterprises across sectors like retail, finance, technology, and healthcare. We work at the intersection of data, automation, and customer intelligence . As we scale, we're looking for a talented BI Analyst to join our analytics team and help our clients extract true business value from their data. The Role … DAX or Python) Collaborate with data engineers to ensure clean, reliable, and well-modelled data pipelines Translate CRM and behavioural data into actionable insights to support marketing, sales, and customer success Build KPIs, performance trackers, segmentation models, and churn/retention reporting Work on AI-integrated BI projects (e.g. predictive churn, lead scoring, customer clustering) Create documentation, user More ❯

CRM Implementation & Customer Data Lead £45,000-£60,000 12 month fixed-term contract Ipswich (Hybrid - 3 days on-site) REED Technology are partnered with an organisation that are embarking on a major transformation to centralise customer data and power its future membership strategy. As part of this exciting programme, they're looking for a CRM Implementation & Customer Data Lead to oversee the rollout of a new customer data platform - and embed the foundations for long-term, insight-driven engagement. This is a hybrid role that blends CRM system delivery, marketing technology expertise, and data strategy. You'll lead the implementation, working across internal teams and external partners to ensure data, platforms and people are aligned … while staying agnostic about specific CRM tools or providers, focusing instead on building the right solution for the organisation's needs. Key Responsibilities * Lead the implementation of a new customer data platform (CDP), ensuring integration with marketing, digital and analytics systems * Act as the primary link between internal stakeholders and external CRM/MarTech partners * Manage the mapping and More ❯

world of Information Technology & Telecommunications? Our client is on the lookout for a dedicated and enthusiastic Service Desk Analyst to join their growing team! If you're passionate about customer service and thrive in a fast-paced environment, this is the opportunity for you! Why Join Us? Be Part of Something Big : As our client expands, you'll play … a crucial role in delivering exceptional service that reflects the company's values. Supportive Culture : Work with hard-working and customer-focused individuals who are committed to excellence. Perks Galore : Enjoy wellbeing support, employee discounts, and a friendly, professional atmosphere that values your contributions. Key Responsibilities: Create Positive Experiences : Present a professional image of the company, ensuring customers enjoy … a seamless journey. Clear Communication : Be transparent in all interactions, helping customers understand their situations. Policy Adherence : Follow all policies and procedures to ensure compliant and effective outcomes. Enhance Customer Experience : Challenge existing processes to improve service quality continually. Vulnerable Customer Support : Manage sensitive incidents with empathy and appropriate action. Complaint Resolution : Identify, record, and resolve complaints promptly More ❯

world of Information Technology & Telecommunications? Our client is on the lookout for a dedicated and enthusiastic Service Desk Analyst to join their growing team! If you're passionate about customer service and thrive in a fast-paced environment, this is the opportunity for you! Why Join Us? Be Part of Something Big : As our client expands, you'll play … a crucial role in delivering exceptional service that reflects the company's values. Supportive Culture : Work with hard-working and customer-focused individuals who are committed to excellence. Perks Galore : Enjoy wellbeing support, employee discounts, and a friendly, professional atmosphere that values your contributions. Key Responsibilities: Create Positive Experiences : Present a professional image of the company, ensuring customers enjoy … a seamless journey. Clear Communication : Be transparent in all interactions, helping customers understand their situations. Policy Adherence : Follow all policies and procedures to ensure compliant and effective outcomes. Enhance Customer Experience : Challenge existing processes to improve service quality continually. Vulnerable Customer Support : Manage sensitive incidents with empathy and appropriate action. Complaint Resolution : Identify, record, and resolve complaints promptly More ❯

of container logistics - connecting and simplifying our customers' supply chain. You will join a truly ground-breaking journey striving to continuing to strengthen the focus to become a truly customer-centric company, serving our customers' individual needs. We offer International experience working for the world's leader, in a dynamic, global industry. Work with colleagues and clients across the … your communication, problem solving and relation building skills. Competitive salary and excellent bonus package. The purpose of the role is to engineer detailed solutions that deliver the contractually agreed customer-specific outcome at the highest value and lowest risk point for Maersk and the customer; resulting into Maersk implementations becoming a competitive edge. Key Responsibilities Engineering Translate sold … functional and technical system requirements Define the overall solution architecture using the most beneficial set of combination of systems, platforms and networks Specify the overall integration architecture between different customer systems and the Maersk platforms Set the scope for the Partner Onboarding activities Align the detailed solution design with the customer and reconcile the design against the contractually More ❯

Effectively communicate the value proposition and technical vision of our client’s products to the Sales team and partners, supporting successful sales outcomes. Proactively identify technical opportunities through direct customer engagement. Gather and understand customer requirements to propose tailored technical solutions, and collaborate with Product Management to build strong internal business cases. Conduct SWOT analysis of competitor products … to shaping technical requirements that influence tenders during the pre-tender phase. Key Skills and Experience: Proven experience in Pre-Sales Engineering, working collaboratively with sales teams to drive customer engagement and solution development. Strong technical background in LTE and 4G/5G networks and/or Android-based devices. Hands-on experience engaging with T1 carriers and More ❯

off studies balancing performance, cost, time, and risk. Multi-Disciplinary Integration : Bring together specialists in antennas, RF components, signal processing, electronics, firmware, and software to deliver cohesive system solutions. Customer Engagement : Represent the technical solution to customers and stakeholders, providing briefings, technical justifications, and system roadmaps. Team Collaboration : Work closely with the Engineering Manager and Project Manager to … Proven track record of system design, trade-off analysis, and performance modelling. Experience developing early-stage concepts into technology demonstrators or operational prototypes. Excellent communication skills with experience in customer-facing roles and technical presentations. Strong collaboration skills across technical and non-technical stakeholders. Experience leading multi-disciplinary teams or acting as a technical authority. Desirable Skills Knowledge of … Engineering, Physics, Systems Engineering, or a related discipline. Chartered Engineer status (or working towards it) is desirable. Further Information Occasional travel may be required in this role to visit customer sites for demonstrations, installations, handovers or reviews . An SC level security clearance is required for this role, and candidates should already have, or be capable of obtaining UK More ❯

Your work will ensure that our customers extract maximum performance and value from Arm-based platforms, and you'll do so by guiding both internal engineering efforts and strategic customer relationships. This is more than a technical leadership role-it's your opportunity to shape product direction, build enduring partnerships, and drive real-world software transformation! You'll join … compiler optimizations. Act as a strategic technical partner to customers, identifying high-value engineering opportunities that align business and technical goals. Represent the compiler and architecture team in technical customer engagements, providing deep architectural and compiler insight. Influence internal roadmaps based on customer feedback and real-world integration challenges. Support the growth of new team members by sharing … Experience with LLVM, GCC, or proprietary compiler stacks. "Nice To Have" Skills and Experience: Strong knowledge of Arm architecture, including scalar, SIMD, and vector extensions. Demonstrated success in technical customer engagement, including shared design or solution delivery. Experience in shaping strategic technical relationships or co-engineering efforts with key partners. Comfortable navigating proprietary or closed-source ecosystems with More ❯

play a critical role in harnessing the power of data to unlock actionable insights that drive business success. Evaluating performance metrics, you will lead initiatives that optimise sales, enhance customer engagement, and elevate the brand experience. Additionally, you will leverage advanced analytical tools and techniques to build detailed consumer profiles for client storytelling, enabling personalised marketing strategies and More ❯

diverse and may include architecture, technology research, hands-on prototyping, and experimental investigations. You will also work closely with product engineering teams, and likely take part in partner and customer engagements. Responsibilities: Design and develop systems architecture of the latest technologies for products in new and existing markets! Perform high-level performance modeling and analysis of hardware features, applications More ❯

diverse and may include architecture, technology research, hands-on prototyping, and experimental investigations. You will also work closely with product engineering teams, and likely take part in partner and customer engagements. Responsibilities: Design and develop systems architecture for the latest technologies for products in new and existing markets! Perform high-level performance modeling and analysis of hardware features, applications More ❯

Design Services. Marketing operations and technology: Select, implement, and manage the marketing technology stack, including the CRM (Hubspot), to ensure scalability, efficiency, and effective tracking of marketing performance and customer engagement. Responsible for the marketing budget effectively alongside the Marketing Manager, allocating resources to initiatives that deliver the highest value and impact on business success. What we're looking More ❯

client needs Translate business ideas and strategies intoconcrete actionsto keep the company one step ahead in a competitive market Maintain accurate and up-to-datereporting on business activities, including customer engagement and product interest Manage a dynamic sales pipeline, ensuring all opportunities are tracked and progressed efficiently Act as theprimary point of contactfor clients throughout the sales and More ❯