1 to 25 of 40 Customer Engagement Jobs in the East of England

scale, not just innovation - you'll have the platform (and sponsorship) to make it real. As part of the AI for Commercial Digital Customer Engagement Team within AstraZeneca’s Enterprise AI organization, the Global Marketing Customer Engagement Director will play a key role in advancing AstraZeneca … sCustomer 2030ambition to deliverindustry-leading, AI-enabled customer engagement. The role will help shape and scale future-fit engagement capabilities across the assigned therapy area, connectingCRM-enabled orchestration, omnichannel activation, AI-driven insights, and personalized contentto create more valuable, coordinated, and measurable customer interactions. This role will ...

access funding solutions that enable them to invest in growth, manage cash flow, purchase equipment, refurbish premises and unlock new opportunities.Working with our existing customer base, you'll engage customers through high-volume outbound sales activity, respond to inbound enquiries and guide merchants through the funding application journey while … capital funding opportunities and business growth plans.ð Conduct high-volume outbound sales activity to eligible customers and re-engage previous funding customers.ð Respond to customer enquiries generated through marketing campaigns, Back Office promotions and customer journeys.ð Support customers through the funding application process, ensuring a positive customer ...

Salary: £45,000 - £50,000 + Bonus Job Type: Full-Time We are seeking an experienced Customer Success Manager to play a key role in ensuring customers achieve maximum value from our services after implementation. This position is focused on customer adoption, retention, and long-term success. … rather a strategic relationship management position dedicated to helping customers achieve their business objectives. Experience working within the Transport sector is essential. Key Responsibilities Customer Relationship Management Take ownership of customer relationships post-sale, ensuring customers achieve measurable value from the platform and services provided. Build trusted partnerships ...

About the role: The Customer TPM plays a critical role in delivering Tesco’s Customer & Loyalty strategy, supporting initiatives that drive Customer Engagement, Personalisation, and growth of Clubcard, Rewards and Subscription propositions. This role would be focussed on supporting the Personalisation strategy in making sure … customers get relevant and rewarding engagement with Tesco.This is a new role that will lead complex, cross-functional programmes across Technology, Product, and Business teams, ensuring delivery of customer-centric outcomes at scale across Tesco Group (UK, ROI, and Central Europe) and support expanding scope and growth within ...

including Artificial Intelligence, Extended Reality, simulation, digital twins, data analytics and cloud-based learning environments. The role will help shape future capability roadmaps, support customer engagement activities and ensure Raytheon remains at the forefront of modern training transformation. The CTO will support new business growth, capability development … operational objectives. Provide appropriate expertise in non-MoD markets. Define next-generation learning solutions, integrating evidence-based learning methodologies with emerging technologies. Shape customer training transformation strategies and influence future capability requirements across Defence and Government markets. Develop strategic partnerships with industry, academia and technology providers to accelerate innovation ...

seeking a Customer Lifecycle & CRM Manager to help define and execute customer lifecycle marketing strategies across the inMusic ecosystem. This role owns lifecycle messaging programs across email, web, in-product, and related channels, helping drive customer activation, engagement, retention, adoption, and revenue growth. The ideal candidate … combines CRM expertise, customer insight, experimentation, and data-driven decision making to create effective customer journeys across multiple brands and product categories. We are willing to consider senior level candidates for this position.What You'll DoDefine and execute lifecycle marketing strategies that improve activation, engagement, retention ...

About the role: This role leads the strategy, roadmap and adoption of marketing technology capabilities, ensuring investments align to business objectives and deliver measurable customer and commercial value. Working closely with Technology, Customer and Digital Transformation teams, the role drives innovation, builds key partner relationships, and establishes … future mar-tech partners, building roadmaps and identifying opportunities for innovation.Defining and delivering the strategic marketing technology roadmap, aligned to business and customer objectives, in collaboration with Technology, Customer and Digital Transformation teams.Identifying key opportunities to improve customer engagement and loyalty through new marketing technology capabilities ...

week, flexible working options available Contract: Fixed Term or Secondment for up to 12 months This role is being advertised as Data and Customer Insight Officer for advertising purposes. If appointed, you will be employed as Management Information and Customer Engagement Officer.We’re passionate about improving … future for our customers, our communities and the environment. If you are too, join us as a Management Information and Customer Engagement Officer and make a huge and meaningful impact. Your analysis and drive will help us to inform change and continue to improve our customer experience. ...

have the credibility to engage with military end users, defence primes, government stakeholders, shipbuilders and technology partners while translating complex engineering capabilities into winning customer solutions? Working with cutting-edge engineering teams, you will help deliver innovative solutions spanning communications, sensing, surveillance, radar, electronic warfare, AI-enabled systems, resilient … international maritime defence ecosystem. The Role You will take ownership of Naval and Maritime Defence business development activities from early market engagement through to contract award, project mobilisation and long-term account growth. Key responsibilities include: Leading end-to-end sales campaigns across naval, maritime security and defence programmes. ...

Roche UK seeks a Solutions Owner for Customer Engagement & CRM to ensure end-to-end integrity and strategic effectiveness of the UK CRM ecosystem. You will bridge global platform design with local execution as the UK SME, guiding issue escalation and adoption. You will lead ...

AstraZeneca GmbH is seeking a Senior Director of Global Marketing Customer Engagement to shape and scale AI-enabled engagement. You will partner with global marketing, medical, and regional teams to drive personalized, measurable experiences across therapy areas. In this role, you will lead cross-functional teams, define activation ...

Roche Holding AG in the United Kingdom seeks a Solutions Owner for Customer Engagement & CRM to ensure end-to-end integrity and strategic effectiveness of the UK CRM ecosystem. You bridge global design and local execution, acting as the UK's subject-matter expert and hands-on escalation ...

ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position The Solutions Owner for Customer Engagement & CRM is responsible for the end-to-end integrity and strategic effectiveness of the UK's CRM ecosystem. You are the vital ...

ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position The Solutions Owner for Customer Engagement & CRM is responsible for the end-to-end integrity and strategic effectiveness of the UK's CRM ecosystem. You are the vital ...

deliver innovative data-led and AI driven solutions in a range of areas including:• AI Enablement: Applying LLMs, GenAI, Agentic AI to solve customer problems in the payments ecosystem.• Real-time trend monitoring and predictive analytics.• Customer intelligence, behavioural segmentations and personalisation.• Self-Service Business Intelligence.• Early warning … ideation through to the launch, scaling, and commercialisation of data-driven products and services.• Identify high-value data and AI-led opportunities that address customer pain points and create new revenue-generating services across the UK payments ecosystem. • Work closely with cross-functional teams, including Engineering, Data Science ...

passionate about creating seamless customer experiences and leveraging data to drive commercial success? KWS UK Ltd. is seeking a CRM & Commercial Analytics Specialist to join our dynamic team in Thriplow. In this full-time role, you’ll play a pivotal part in shaping our customer journey strategy … optimising our CRM systems to support marketing and sales excellence. As our CRM & Commercial Analytics Specialist, you will: Champion a customer-centric approach by ensuring a consistent and smooth experience across all touchpoints and stages of the customer journey. Collaborate with the Digital Marketing Executive and cross-functional ...

will play a key role in bringing new products and capabilities to market, developing compelling positioning and messaging, and enabling sales teams to communicate customer value effectively. As a highly collaborative partner across Product, Sales, Demand Marketing, and customer-facing teams, you'll help shape go-to-market … This Role? Lead and execute successful product launches for research funding and analytics solutions. Develop compelling messaging, positioning, and differentiated value propositions aligned with customer and market needs. Create content that drives awareness, engagement, and conversion throughout the buyer journey. Develop sales enablement tools and resources that support ...

over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer side. Are you a motivated and results-driven sales professional with a passion for building strong customer relationships and driving growth? We're looking … Inside Sales Representative to join our team in Harlow and play an important role in front-line selling, managing customer relationships, and executing sales strategies to achieve revenue and growth targets. About the Role: As an Inside Sales Representative , you will act as a trusted advisor to our customers ...

defence sector organisations. As a senior member of the team, you'll play a key role in shaping workplace transformation strategies, supporting major customer programmes, and driving technical excellence across both pre-sales and delivery engagements. What you'll do Lead the design and implementation of enterprise-scale workplace … solutions Act as a technical authority, providing governance and assurance across in-flight projects Support customer strategy and opportunity discussions, presenting solutions from both a technical and business perspective Own the creation of technical solutions, pre-sales responses, and associated cost models Identify and mitigate technical risks throughout ...

over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side. About the role: Arrow is looking for a Technical Sales Engineer to join our Account Management team to help us with our expansion plans … sales and engineering focused and target driven. You will be responsible for securing new business as well as maintaining an excellent level of customer service to current customers. You will be a visible, trusted partner through regular on-site visits, with a deep understanding of each customer ...

growth of the Software Engineering function. You will be responsible for ensuring the effective delivery of software solutions across research, product development and customer programmes, encompassing mission systems, embedded software, autonomy-enabling technologies, DevOps capabilities and supporting engineering infrastructure. Working closely with Engineering, Product, Programme and Saab stakeholders … innovation, collaboration, accountability and continuous improvement throughout the engineering organisation. Engineering Capability & Delivery: Oversee software development activities across R&D programmes, product development and customer-funded projects. Ensure effective planning, prioritisation and utilisation of software engineering resources. Establish and maintain software engineering metrics and performance indicators. Lead software delivery ...

operational teams to ensure integrated solutions.Coordinate daily operations and oversee on-site contract support personnel to ensure successful execution of program objectives, deliverables, and customer requirements.Support development, review, and management of acquisition documentation, program schedules, technical reports, and briefing materials related to Hybrid SATCOM initiatives.Monitor program activities, risks, milestones … support personnel.Support contract management activities including staffing coordination, deliverable tracking, resource management, and operational reporting.Assist with meeting coordination, agenda preparation, action item tracking, and customer engagement activities supporting Hybrid SATCOM operations.Ensure compliance with program policies, cybersecurity requirements, security procedures, quality standards, and operational processes.Prepare and deliver program status ...

growth of the Software Engineering function. You will be responsible for ensuring the effective delivery of software solutions across research, product development and customer programmes, encompassing mission systems, embedded software, autonomy-enabling technologies, DevOps capabilities and supporting engineering infrastructure. The role will provide strategic, technical and people leadership … with emerging technologies, industry trends and software engineering best practices. Engineering Capability & Delivery: Oversee software development activities across R&D programmes, product development and customer-funded projects. Ensure effective planning, prioritisation and utilisation of software engineering resources. Establish and maintain software engineering metrics and performance indicators. Lead software delivery ...

line solutions. Working closely with our Sales, Design, and Manufacturing teams, you will be the primary point of accountability for your projects; from initial customer engagement and concept sign-off, through detailed engineering and manufacture, to on-site installation, commissioning, and project closure. This is a technically demanding … commercially focused role, ideally suited to an engineer with strong project management experience who thrives in a customer-facing environment and understands the complexities of food processing or industrial automation. Key responsibilities Project Ownership & Delivery Customer & Stakeholder Management Technical & Engineering Leadership Manufacture, Installation & Commissioning Documentation & Reporting Essential Experience ...

will beproductised and transitioned into the core business development and sales pipeline. The role requires a commercially minded technical leader capable of managing complex customer engagements, negotiating commercial terms, and driving new application development from concept through to market adoption. Key Accountabilities Market & Application Development Identifyand evaluatenew market … application opportunitiesaligned with the company’s strategic technology roadmap. Leadmarket and application qualification, assessing commercial viability, technical feasibility, and strategic fit. Identifyemerging customer needs and unmet market requirementsthat can be addressed through new applications or product developments. Develop atargeted, strategic approach to market developmentaligned with product and technology roadmaps. ...