1 to 25 of 233 Customer Engagement Jobs in England

needs - resulting in long-term partnerships. The company’s mission is to deliver impactful work, consistently bringing meaningful value to client organisations. About the Customer Engagement Excellence Service Line The Customer Engagement Excellence team operates as an independent, technology-agnostic partner dedicated to the life sciences … industry. The team specialises in driving field force excellence, medical excellence, and marketing excellence. Combining deep industry expertise across platform ecosystem design, customer engagement transformation, AI enablement, and impact-based analytics, the team provides full lifecycle support - from strategy through to execution - helping organisations optimise performance, foster innovation ...

working exclusively with our client to find a Customer Success Manager . About: Our client is a high-growth SaaS business transforming how organisations access and leverage critical data locked within contracts. By automating the ingestion, organisation, and analysis of agreements, their platform enables businesses to surface key commercial … terms instantly - helping teams make faster, more informed decisions. With a proven product in market, the company has built a strong customer base across both mid-market and enterprise organisations, alongside a highly efficient commercial engine. They have achieved consistent ARR growth, maintain strong retention, and operate with ...

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team: The Customer Engagement team acts as a centre of excellence for the LexisNexis® RiskNarrative® product, responsible for delivering Strategic Engagement Services to customers throughout ...

Role: Microsoft Dynamics 365 Programme Manager Location: Norwich, UK (Hybrid – 3 days onsite with customer, 2 days remote) Full‐time, Permanent We are looking for an experienced Dynamics 365 Delivery/Project Manager to lead the end‐to‐end delivery of Microsoft Dynamics 365 programmes across Finance & Operations, Customer Engagement, and the Power Platform. In this role, you will be accountable for successful project execution, customer satisfaction, financial performance, and team leadership, ensuring high‐quality, predictable delivery aligned to business outcomes. You will act as a trusted partner to our customers, driving value through strong governance ...

looking for an experienced Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore development … proposal development and provide input in business development while mentor junior and offshore staff. This role is therefore kingpin to KPMG Microsoft business solutions customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established ...

Title: Customer Solutions Consultant Location: Leeds (Office Based) Salary: £40,000 - £60,000 per annum An exciting opportunity has arisen with a well-funded, rapidly growing SaaS and AI technology business that delivers an innovative platform designed to streamline customer communication, automate workflows and improve operational efficiency. This … Customer Solutions Consultant role is ideal for a technically minded, customer-focused professional who enjoys problem-solving, supporting clients and helping businesses maximise the value of cutting-edge software solutions. Customer Solutions Advisor Responsibilities Managing customer relationships Lead customer onboarding and platform configuration Translate customer ...

Customer Relationship Manager Location: Remote - regular client site visits Contract: Fixed-term (14 months) We’re working with a growing technology business looking for an experienced Customer Relationship Manager to join the team on a 14-month fixed-term contract . This role is focused on building strong … client relationships, driving customer engagement and ensuring long-term account success across a portfolio of software customers. You will act as the main point of contact for clients, helping them maximise value from the platform, supporting onboarding and adoption, and ensuring an excellent customer experience throughout ...

Customer Success Manager | SaaS Messaging Platform A SaaS digital communications company with 20 years’ experience, helping organisations deliver secure, scalable messaging and workflow solutions across diverse industries. After two years of product development, the company is now focused on sales and customer engagement, offering an exciting opportunity … contribute to its next phase of growth in a fast-paced, high-impact environment. The Role You will play a pivotal role in driving customer engagement and operational excellence for a cutting-edge SaaS messaging platform. This is a hands-on managerial role where you will not only ...

Customer Success Manager Construction SaaS ERP Dynamics To suit experienced Enterprise CSM with a background in hands on ERP systems configuration and implementation. Location: Hybrid to Maidenhead, Berkshire. Or Hybrid to Newcastle Upon Tyne Office. To suit South East England or North East England based candidate close to Motorway … more. Value Added Recruitment is proud to work with this leading Construction Technology SaaS Vendor and established Great Place to Work, to hire a Customer Success Manager (From previous ERP Technical Background) to support enterprise customers using a leading construction-focused SaaS platform built on Dynamics 365. This role ...

Customer Value Manager @ Tes 12‐Month FTC – Maternity Cover | Sheffield (Hybrid | 3 days in office) 💰 £40,000 – £45,000 | Full‐time At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed. From safeguarding … with 25,000 schools in over 100 countries, we have been making a difference for over 100 years We’re now looking for a Customer Value Manager (12‐month FTC – Maternity Cover) to join our Customer Value team and play a key role in driving customer success ...

Product Manager - Payments Experience Were hiring exceptional Product Managersto help shape the future of our digital customer journey. One role will have astrong marketing and engagement focus, while the other will centre onpayments and transactional experiences. Both roles will work at the heart of our product strategy, partnering … with cross-functional teams to build exceptional in-app experiences, optimise customer journeys, and drive long-term value. Were hiring two Product Managers, responsible for driving customer retention by deepening user engagement, increasing lifetime value, and reducing churn, building on the momentum of strong customer acquisition ...

warehouses and the on-trade. Our technology is designed to simplify operations, boost efficiency and drive growth. We are seeking a motivated and proactive Customer Product Support Specialist to join our growing team. We are looking for someone with a strong technical background and proven experience providing technical support … customers. Technical Support & Issue Resolution Provide timely, professional technical support via multiple channels (email, phone and ticketing system) Investigate, diagnose, and resolve customer inquiries, technical issues, and product-related challenges with accuracy and efficiency Triage and escalate complex technical cases to senior support staff or engineering/QA teams ...

Senior Manager, Customer Success (Education) Competitive + Bonus + Benefits Remote, UK Permanent full time Are you a strategic Customer Success leader ready to transform how organisations engage and retain their customers? Were looking for a Senior Manager, Customer Success (Education) to lead and evolve our customer lifecycle strategy within the Education sector driving retention, customer satisfaction, and long-term value. About the role In this role, youll take ownership of the full customer lifecycle , aligning Customer Success and Renewals into a seamless, proactive function. Youll move the organisation from a reactive model ...

analytical and collaboration skills. Communication: Strong ability to engage with key stakeholders and cross-functional teams. Certifications: Advanced Microsoft certifications preferred. Consulting Experience: Previous customer-facing roles are highly desirable. Continuous Learning: Strong commitment to staying updated on modern engineering practices and tools. Required Skill Set Power Platform Development … within PPAC and M365 audit logs. Capable of establishing and managing a Power Platform Center of Excellence (CoE). Desired Skill Set Dynamics 365 Customer Engagement Up to date product knowledge in Dynamics 365 Customer Engagement modules: Dynamics 365 Sales Dynamics 365 Customer Service Dynamics ...

CUSTOMER DATA AND INSIGHTS MANAGER • Opportunity for a Customer Data & Insights Manager to join a growing, customer-focused organisation in the Northwest • Salary up to £50,000 + bonus + strong benefits package • Key position sitting between data, CRM and marketing with regular stakeholder interaction • Apply online … contact Chelsea Hackett via chelsea.hackett@searchability.com WHO WE ARE? We’re working with an established organisation currently investing in its digital and customer capabilities as part of ongoing growth. Operating across multiple channels, the business is focused on improving how it uses customer data to better understand behaviour ...

strategy, leading our core sales teams. This role is ideal for a proven leader who can balance short-term commercial performance with long-term customer value creation. You will inspire and coach a talented sales organisation to move beyond transaction-based selling and engage customers at a strategic level … expected to perform any other duties which might reasonably be required by the business. Commercial Leadership: Own revenue-generating functions — from sales performance to customer retention and account expansion Strategic Go-to-Market: Define and execute a coherent, value-led GTM strategy that reflects MTI’s services-first ethos ...

plus 15% clearance bonus Must be willing to be full-time on-site in Cheltenham Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance for a prestigious … you. KEY SKILLS: Data Science/Data Scientist/AI Engineer/AI/Machine Learning/ML/NLP/GenAI/Stakeholder Engagement/Customer Engagement/AWS/Azure/Cloud/Docker/Kubernetes/CI/CD/Deep Learning ...

plus 15% clearance bonus Must be willing to be full-time on-site in Cheltenham Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance for a prestigious … you. KEY SKILLS: Data Science/Data Scientist/AI Engineer/AI/Machine Learning/ML/NLP/GenAI/Stakeholder Engagement/Customer Engagement/AWS/Azure/Cloud/Docker/Kubernetes/CI/CD/Deep Learning ...

bonus + great benefits 📄 Permanent OR 6 month contract option £400-£475 p/day Outside IR35 I’m partnered with a well-established, customer-focused organisation undergoing a major digital and product transformation. They operate across multiple consumer service categories and are investing heavily in improving how they … unlock self-serve for internal marketing teams, and move toward a unified, automated communications strategy. This is a high-visibility role sitting within the Customer Experience pillar, with genuine scope to make a lasting commercial impact. The Role You'll take full ownership of the customer communications tech ...

Customer Marketing Executive Manchester, Leeds or Slough (Hybrid) Competitive + Bonus Permanent full time About the job IRIS Education is part of IRIS Software Group, one of the UK's largest privately held software companies. Our Education division serves over 12,000 schools and trusts globally, providing finance … including iSAMS , Every, IRIS Financials, and ParentMail . We're growing fast, and we're building the team to match. The role As a Customer Marketing Executive, you will be at the heart of our customer marketing team, delivering day-to-day activities that bringour advocacy and customer ...

Customer Marketing Executive Manchester, Leeds or Slough (Hybrid) Competitive + Bonus Permanent full time About the job IRIS Education is part of IRIS Software Group, one of the UK's largest privately held software companies. Our Education division serves over 12,000 schools and trusts globally, providing finance … brands including iSAMS, Every, IRIS Financials, and ParentMail. We're growing fast, and we're building the team to match. The role As a Customer Marketing Executive, you will be at the heart of our customer marketing team, delivering day-to-day activities that bring our advocacy ...

Customer Marketing Executive Manchester, Leeds or Slough (Hybrid) Competitive + Bonus Permanent full time About the job IRIS Education is part of IRIS Software Group, one of the UK's largest privately held software companies. Our Education division serves over 12,000 schools and trusts globally, providing finance … brands including iSAMS, Every, IRIS Financials, and ParentMail. We're growing fast, and we're building the team to match. The role As a Customer Marketing Executive, you will be at the heart of our customer marketing team, delivering day-to-day activities that bring our advocacy ...

across the region as well as handling migrations and system upgrades for existing customers, ensuring seamless delivery, high standards of quality, and alignment with customer expectations. Collaborate with Project Management Office and Center of Excellence to allocate resources effectively and support high-quality project execution. Oversee and guide partner … resources on projects, ensuring adherence to performance standards and operational excellence. Sales & Contractual Engagement Partner closely with sales and pre-sales teams to scope professional services components, prepare detailed project agreements and scope outlines, and facilitate contractual negotiations with customers and legal teams. Team Leadership & Talent Development Lead ...

leading strategic conversations that position Microsoft Business Applications as key enablers of digital transformation. Key ResponsibilitiesSolution-Led Selling* Lead discovery sessions to understand customer goals, challenges, and transformation objectives.* Design and communicate end-to-end Microsoft Business Application solutions aligned to measurable business outcomes.* Translate technical capabilities into clear … operational value for senior stakeholders.Sales & Pipeline Ownership* Identify, qualify, and progress new business opportunities across mid-market and enterprise clients.* Manage opportunities from initial engagement through to close, ensuring a high-quality customer experience.* Develop compelling proposals, business cases, and presentations for both technical and non-technical audiences.Collaboration ...

Location/working model: London (Hybrid) or EMEA (Remote) We are looking for a Customer Advocacy & References Program Manager to build and scale a global customer advocacy program that turns customer success into compelling proof points, supports sales, and strengthens our market credibility. This role will … program - from creating customer stories to enabling sales with references and driving joint customer promotion. Key Responsibilities Build and manage a structured, global customer advocacy and references program Define processes, governance, and KPIs to scale the program Drive creation of: In-depth case studies (outcome-driven) Customer ...