6 of 6 Customer Engagement Jobs in Suffolk

as leading investors like Earlybird, Speedinvest, Oxx, Acton, and Fly Ventures, remberg is positioned to be a category leader in Industrial AI. WHAT THIS ROLE OFFERS As a (Senior) Customer Success Manager, you will help our customers make the most of the remberg Asset Platform. You will be responsible for the holistic support and consulting of our customers, focusing … on service quality, product experience, and customer growth while continuously improving these areas through targeted project management. This position is office-based (hybrid) in Munich. THE IMPACT YOU'LL HAVE Customer lifecycle management: Manage up to 40 customers throughout the entire lifecycle and build long-term relationships based on trust and value. Onboarding & enablement: Help new customers get … and support them in fully leveraging the platform's potential in the long term. Growth & upselling: Identify growth opportunities with existing customers and actively contribute to realizing upselling opportunities. Customer advocacy: Act as the voice of your customers by bringing their needs into the product development process and collaborating closely with internal teams. Process improvement: Challenge the status quo More ❯

CRM Implementation & Customer Data Lead £45,000-£60,000 12 month fixed-term contract Ipswich (Hybrid - 3 days on-site) REED Technology are partnered with an organisation that are embarking on a major transformation to centralise customer data and power its future membership strategy. As part of this exciting programme, they're looking for a CRM Implementation & Customer Data Lead to oversee the rollout of a new customer data platform - and embed the foundations for long-term, insight-driven engagement. This is a hybrid role that blends CRM system delivery, marketing technology expertise, and data strategy. You'll lead the implementation, working across internal teams and external partners to ensure data, platforms and people are aligned … while staying agnostic about specific CRM tools or providers, focusing instead on building the right solution for the organisation's needs. Key Responsibilities * Lead the implementation of a new customer data platform (CDP), ensuring integration with marketing, digital and analytics systems * Act as the primary link between internal stakeholders and external CRM/MarTech partners * Manage the mapping and More ❯

of container logistics - connecting and simplifying our customers' supply chain. You will join a truly ground-breaking journey striving to continuing to strengthen the focus to become a truly customer-centric company, serving our customers' individual needs. We offer International experience working for the world's leader, in a dynamic, global industry. Work with colleagues and clients across the … your communication, problem solving and relation building skills. Competitive salary and excellent bonus package. The purpose of the role is to engineer detailed solutions that deliver the contractually agreed customer-specific outcome at the highest value and lowest risk point for Maersk and the customer; resulting into Maersk implementations becoming a competitive edge. Key Responsibilities Engineering Translate sold … functional and technical system requirements Define the overall solution architecture using the most beneficial set of combination of systems, platforms and networks Specify the overall integration architecture between different customer systems and the Maersk platforms Set the scope for the Partner Onboarding activities Align the detailed solution design with the customer and reconcile the design against the contractually More ❯

SaaS CoE and thus ensuring the smooth running of the technology solutions that it supports. Your key responsibilities Work across New and Existing Business Sales to assist member firms, engagement teams and sales reps in driving revenue for a defined set of products (VAT Compliance and e-invoicing). Be the subject matter expert for the products of responsibility … to include building deep levels of product knowledge, customer domain knowledge and industry knowledge. Help sales executives and engagement teams understand their customers' business environment and provide valuable actionable recommendations to drive product attachment, cross sell, and end to end solutions. Provide deal support post discovery and qualification to include product demos, deal negotiations, RFP and technical support … Articulate and present the value delivered by GTES and GVRT to various levels within a customer organization. Maintain CRM activities to ensure visibility of customer engagements Work in a team environment with multiple internal teams to solve problems and deliver results. Represent the 'Voice of the Customer', surfacing key product and business insights to help drive innovation More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

for some of the world's most recognised organisations. As part of our Cloud & Apps Practice, you'll work in a supportive, collaborative environment with the autonomy to shape customer outcomes and influence our technical strategy. Whether you're working alongside experienced peers, supporting major bids, or leading solution delivery, you'll be instrumental in helping us-and our … customers-stay ahead of the curve. What you'll do As a DevSecOps Solution Architect, you'll be at the forefront of customer engagements, providing both pre-sales and post-sales consultancy Lead the design and implementation of secure, scalable DevSecOps solutions across cloud, on-prem, and hybrid environments Advise customers on best practices for CI/CD, containerisation … and integrating security across the SDLC Collaborate with Sales and Consulting teams to develop technical proposals and bid responses Facilitate customer workshops, design reviews, and solution assurance activities Drive innovation and thought leadership within the Practice by defining standards, sharing knowledge, and mentoring peers Influence customer outcomes through expert knowledge of DevSecOps tools and compliance frameworks like NIST More ❯