1 to 25 of 95 Customer Insight Jobs in London

Customer Analytics Manager (12-Month FTC) London - Hybrid, 2 days per week Up to £70,000 + Benefits This is an exciting opportunity for a Customer Analytics Manager to take ownership of a well-established customer analytics function within a major consumer-focused organisation. You'll play … role in shaping how customer insight influences business strategy, partnering with senior stakeholders to drive customer growth, retention, and commercial performance. As a maternity cover position, this role offers significant visibility and the chance to make an immediate impact. The Company They are a well-known consumer ...

platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Product Mgr II Do you want to shape the future of customer-focused products? Can you turn customer insight into product innovation? Location: UK (London Wall) About Our Team Our team owns Identity, Access … Management for Elsevier. We're focused on making access to our products frictionless and secure - driving innovation and modern access solutions that make customer onboarding easier and authentication seamless, without compromising security. We work collaboratively across Product, Technology, Design, Data, Sales, Marketing, and Customer Success to solve real ...

do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference. Join a global team where you can build your skills, work … with leading technologies, and make a real impact for our customers. The roleAre you interested in leading and developing a Customer Success organization, shaping strategy, growing future leaders, and helping customers realize lasting value? Would you enjoy partnering with Sales leadership to create a unified customer-facing organization ...

products and platform easier to understand, sell, and adopt. You'll partner with Product throughout development and work closely with commercial teams to bring customer and market insight into product decisions, define clear positioning, guide launch readiness, and create reusable tools that support consistent customer conversations. This … portfolio, developing a deep understanding of the products, customers, competitive landscape, and commercial priorities, while independently driving PMM strategy across the product lifecycle. Market & Customer Insight: Synthesize customer and commercial feedback, market research, competitive intelligence, beta feedback, and product adoption data to define target audiences, validate product ...

Customer Analyst £35,000-£40,000 London (Hybrid - 3x Days a Week in Office) The Company A globally recognised premium lifestyle brand with an established international presence is looking for a Customer Analyst to join its Digital Commerce team! Operating across EMEA and LATAM, covering 74 markets … team uses data and analytics to understand customer behaviour, optimise the digital customer journey and improve commercial performance. This is an opportunity to join a small, collaborative analytics team where SQL-led analysis, customer insight and data storytelling are central to the role. You'll work ...

physical channels. Job Description The Role Located: London, Paris, or Munich/Stuttgart on a hybrid basis. Some travel required. The Leader of Customer Success Management, Digital Europe is responsible for driving customer adoption, retention, expansion, and overall success for Quadient Digital Solutions across Europe. Reporting … Sales & Operations, Digital Europe, this role leads regional Customer Success Management (CSM) teams to deliver measurable customer value while supporting sustainable, recurring revenue growth. Operating at a senior leadership level, this role translates global Customer Success frameworks into consistent and scalable execution across diverse European markets. ...

Insurance, Private Dental Insurance, Pension 8% contribution, continuous professional development funding and much more. This roles purpose is to bring together, analyse and activate customer, market and business insight, enabling evidence-based decision-making, improving client outcomes and supporting strategic planning. Working with stakeholders across the firm … into clear, actionable recommendations. Combining analytical thinking, stakeholder engagement and strategic problem-solving, the focus of the role is on interpreting, synthesising and communicating insight rather than simply collecting it. You will help connect information from across the business, turning data and findings into meaningful recommendations that support decision ...

join a lean, high-impact team where your dashboards, semantic models, and insights will directly influence commercial and marketing decisions across a large customer-focused organisation. The Company This organisation is a nationally recognised consumer-facing business with a strong heritage and a significant footprint across the UK. They … investing heavily in data, analytics, and customer insight, with senior leadership fully committed to using data to drive business performance. The Role As a BI Developer, you will focus on delivering high-quality Power BI reporting solutions that enable better decision-making across marketing, customer, and commercial ...

Customer Data Analyst Hybrid £400 per day Inside IR35 3-Month Contract This is an exciting opportunity to join a high-profile customer analytics transformation programme, supporting global stakeholders and delivering insight-led solutions that influence customer strategy. The assignment combines hands-on dashboard development with … customer analytics, testing measurement, and data storytelling. The Company They are a well-established analytics and customer insight consultancy delivering large-scale transformation projects for global consumer brands. Their teams help organisations better understand customer behaviour, optimise CRM performance, and develop data-driven strategies. This engagement ...

Marketing Science London | Hybrid (3 days in office) | £60,000 - £75,000This is an excellent opportunity for a Senior Analyst to join a leading customer experience and marketing consultancy where data plays a central role in shaping customer engagement and business strategy. You will work across a variety … Company They are a specialist consultancy focused on helping organisations better understand their customers through data, analytics, and marketing science. Their analytics function combines customer insight, digital analytics, measurement, and data strategy to support smarter decision-making. The team operates in a collaborative, project-based environment and offers ...

working, with Darwen as your assigned office Help shape better digital experiences for TV Licensing customers. Are you passionate about improving online experiences, turning customer insight into action and delivering meaningful digital change? Join Capita as a Senior Product Owner - Web & Experimentation and take a leading role … drive improvements across our website and experimentation services. Working with senior stakeholders, you’ll help make self-service simpler and create more joined-up customer experiences across channels. With web experimentation, user testing and content management at the heart of the role, this is an opportunity to turn your ...

Senior Data Analyst - Customer Insight & Performance London Up to 65k We are recruiting for a Senior Data Analyst to join our client, a subscription-led business, in a commercially focused role centred around customer intelligence, retention and performance insights. This is an excellent opportunity for an experienced … Data Analyst who enjoys going beyond traditional reporting, using data to influence commercial decisions, identify customer trends and drive improvements in customer retention. Working closely with senior stakeholders, you will play a key role in understanding subscriber behaviour, forecasting churn and translating complex datasets into actionable business insights. ...

unfamiliar domains, identify where the greatest value lies and make confident, evidence-based decisions. Working closely with Engineering and business stakeholders, you'll use customer insight, data and product judgement to influence priorities, shape solutions and ensure we're investing in the initiatives that deliver the greatest value. … product direction and work closely with Engineering to deliver solutions that create measurable impact. Youll be responsible for: Owning a defined product domain, identifying customer and business problems worth solving. Prioritising opportunities and build evidence-based cases for inclusion in the wider product roadmap. Leading discovery activities to understand ...

unfamiliar domains, identify where the greatest value lies and make confident, evidence-based decisions. Working closely with Engineering and business stakeholders, you'll use customer insight, data and product judgement to influence priorities, shape solutions and ensure we're investing in the initiatives that deliver the greatest value. … direction and work closely with Engineering to deliver solutions that create measurable impact. You’ll be responsible for: Owning a defined product domain, identifying customer and business problems worth solving. Prioritising opportunities and build evidence-based cases for inclusion in the wider product roadmap. Leading discovery activities to understand ...

want from work, how their employer brand is perceived, and what they can do to attract the right talent. We combine technology, data and insight to give employer brand and talent leaders the evidence they need to make smarter decisions. We're already working with major household-name clients … small, ambitious team with a lot of room to grow, and we're looking for someone who can help us strengthen our customer relationships, grow our accounts and build a more scalable customer experience. See more at wisdomdata.ioWhat's this role all about? This is a founding Customer ...

Head of Customer Success London/WFH to 100k Are you an experienced Customer Success Manager who would relish the opportunity to set up and establish a new Customer Success function for a scaling tech company? You could be progressing your career at a rapidly scaling technology … company that provides a fully managed IT service including cyber security. As Head of Customer Success you'll help the business to reorganise around global, problem focused teams and follow-the-sun coverage, Customer Success will become the function responsible for looking across the entire customer base ...

third-party systems to improve user journeys. Drive SEO, CRO, AI optimisation and member experience improvements across digital channels. Use analytics and customer insight to monitor performance and identify growth opportunities. Lead digital innovation, including automation, AI tools and workflow improvements. Line manage and develop a Digital Specialist … experience with CMS platforms, website migrations and CRM integrations. Strong knowledge of GA4, SEO, CRO, UX and digital performance optimisation. Experience using data and customer insight to improve user journeys and engagement. A collaborative approach with excellent stakeholder management and communication skills. The ability to lead digital innovation ...

third-party systems to improve user journeys. Drive SEO, CRO, AI optimisation and member experience improvements across digital channels. Use analytics and customer insight to monitor performance and identify growth opportunities. Lead digital innovation, including automation, AI tools and workflow improvements. Line manage and develop a Digital Specialist … experience with CMS platforms, website migrations and CRM integrations. Strong knowledge of GA4, SEO, CRO, UX and digital performance optimisation. Experience using data and customer insight to improve user journeys and engagement. A collaborative approach with excellent stakeholder management and communication skills. The ability to lead digital innovation ...

proposition. Reporting to the Director of Product Marketing for Small Business, this role is ideal for someone who can turn complex innovation into clear customer value, challenge the status quo with bold thinking and bring deep empathy for the needs of small businesses and accountants. Youll … into a clear, compelling and commercially successful proposition. Youll define how the proposition meets the distinct needs of ICPs, shaping the positioning, messaging and customer experience. Working across Product, Commercial, Growth and regional teams, youll define the messaging and positioning of the proposition and lead the GTM strategy ...

proposition. Reporting to the Director of Product Marketing for Small Business, this role is ideal for someone who can turn complex innovation into clear customer value, challenge the status quo with bold thinking and bring deep empathy for the needs of small businesses and accountants. … clear, compelling and commercially successful proposition. You'll define how the proposition meets the distinct needs of ICPs, shaping the positioning, messaging and customer experience. Working across Product, Commercial, Growth and regional teams, you'll define the messaging and positioning of the proposition and lead the GTM strategy ...

seeking a Senior Customer Success Specialist - AI Driven Digital Product Delivery to lead strategic transformation initiatives for organizations adopting Amazon Kiro and AWS's generative AI platform to revolutionize how they build and deliver digital products. This is a senior individual contributor role within the AWS Specialists & Partners … Customer Success Center of Excellence, requiring a combination of executive-level strategic vision and practical credibility to help customers fundamentally reimagine their software development lifecycle using AI.Amazon Kiro is AWS's AI-powered platform that transforms how organizations build software, from requirements gathering and architecture design to code generation ...

proposition. Reporting to the Director of Product Marketing for Small Business, this role is ideal for someone who can turn complex innovation into clear customer value, challenge the status quo with bold thinking and bring deep empathy for the needs of small businesses and accountants. … clear, compelling and commercially successful proposition. You'll define how the proposition meets the distinct needs of ICPs, shaping the positioning, messaging and customer experience. Working across Product, Commercial, Growth and regional teams, you'll define the messaging and positioning of the proposition and lead the GTM strategy ...

proposition. Reporting to the Director of Product Marketing for Small Business, this role is ideal for someone who can turn complex innovation into clear customer value, challenge the status quo with bold thinking and bring deep empathy for the needs of small businesses and accountants. … clear, compelling and commercially successful proposition. You'll define how the proposition meets the distinct needs of ICPs, shaping the positioning, messaging and customer experience. Working across Product, Commercial, Growth and regional teams, you'll define the messaging and positioning of the proposition and lead the GTM strategy ...

Researcher leads complex research across brands including Vogue, GQ and Condé Nast Traveller. The role takes accountability for research priorities, approach and delivery, using customer evidence to inform product direction and improve audience experiences.As the strategic research partner to the portfolio’s Design and Product leadership, the Lead works … Condé Nast through innovation, experimentation and emerging AI-native approaches. This includes developing self-serve tools, guidance and capability that help teams access customer insight and apply it confidently in everyday decisions.Responsibilities of the roleLead strategic customer research across the brand portfolioOwn the research agenda, aligning priorities ...

most demanding network environments around. What's on offer Salary up to £70,000 Remote UK working with occasional travel to Edinburgh, London and customer sites Pension scheme Life assurance Private medical insurance Enhanced parental leave Generous holiday, plus your birthday off The role This is a dedicated, seconded … company's eyes and ears inside one of its most important customers. Once the platform is live, you're the customer's first point of contact for escalations and their first source of product knowledge. You'll sit within the Professional Services team, which takes over every account after ...