Customer Insight Jobs in London

Customer Insight
England > London

The table below provides summary statistics for permanent job vacancies advertised in London requiring Customer Insight skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Insight over the 6 months leading up to 22 May 2025, comparing them to the same period in the previous two years.

6 months to
22 May 2025
Same period 2024 Same period 2023
Rank 344 354 419
Rank change year-on-year +10 +65 +213
Permanent jobs citing Customer Insight 42 153 200
As % of all permanent jobs advertised in London 0.33% 0.65% 0.60%
As % of the Processes & Methodologies category 0.34% 0.71% 0.63%
Number of salaries quoted 32 24 67
10th Percentile £45,000 £43,000 £45,000
25th Percentile £46,250 £44,598 £55,000
Median annual salary (50th Percentile) £47,500 £72,500 £65,000
Median % change year-on-year -34.48% +11.54% -
75th Percentile £72,500 £87,125 £78,750
90th Percentile £97,250 £117,750 £97,500
England median annual salary £47,500 £60,000 £60,000
% change year-on-year -20.83% - +10.09%

All Process and Methodology Skills
London

Customer Insight falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in London.

Permanent vacancies with a requirement for process or methodology skills 12,254 21,475 31,920
As % of all permanent jobs advertised in London 96.28% 90.91% 95.34%
Number of salaries quoted 6,959 15,836 23,027
10th Percentile £42,000 £37,500 £43,162
25th Percentile £56,250 £51,250 £55,000
Median annual salary (50th Percentile) £75,000 £70,287 £75,000
Median % change year-on-year +6.71% -6.28% +7.14%
75th Percentile £100,000 £95,000 £95,000
90th Percentile £123,750 £115,000 £115,000
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Customer Insight
Job Vacancy Trend in London

Job postings citing Customer Insight as a proportion of all IT jobs advertised in London.

Job vacancy trend for Customer Insight in London

Customer Insight
Salary Trend in London

3-month moving average salary quoted in jobs citing Customer Insight in London.

Salary trend for Customer Insight in London

Customer Insight
Salary Histogram in London

Salary distribution for jobs citing Customer Insight in London over the 6 months to 22 May 2025.

Salary histogram for Customer Insight in London

Customer Insight
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Insight within the London region over the 6 months to 22 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +39 10 £95,000 +47.47% 4
Customer Insight
England

Customer Insight
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 17 (40.48%) Microsoft Excel
2 3 (7.14%) Microsoft PowerPoint
Business Applications
1 4 (9.52%) Dynamics CRM
2 1 (2.38%) NetSuite
Cloud Services
1 17 (40.48%) AWS
2 14 (33.33%) Snowflake
3 5 (11.90%) Azure
4 4 (9.52%) Dynamics 365
5 3 (7.14%) Figma
5 3 (7.14%) Power Platform
6 2 (4.76%) IaaS
6 2 (4.76%) PaaS
6 2 (4.76%) PowerApps
6 2 (4.76%) SaaS
7 1 (2.38%) Amazon S3
7 1 (2.38%) AWS Lambda
7 1 (2.38%) Azure Logic Apps
7 1 (2.38%) dbt
7 1 (2.38%) Microsoft 365
7 1 (2.38%) Serverless
7 1 (2.38%) Stitch
Communications & Networking
1 1 (2.38%) Broadband
1 1 (2.38%) Unified Communications
1 1 (2.38%) Wi-Fi
Database & Business Intelligence
1 14 (33.33%) Big Data
1 14 (33.33%) GIS
2 3 (7.14%) SQL Server
3 2 (4.76%) Looker
3 2 (4.76%) SQL Server Reporting Services
4 1 (2.38%) Amazon Athena
4 1 (2.38%) Amazon Redshift
4 1 (2.38%) BigQuery
4 1 (2.38%) Data Lake
4 1 (2.38%) Data Warehouse
4 1 (2.38%) Mixpanel
4 1 (2.38%) Parquet
4 1 (2.38%) Snowflake Schema
General
1 28 (66.67%) Analytical Skills
2 15 (35.71%) Social Skills
3 7 (16.67%) Marketing
4 6 (14.29%) Finance
5 3 (7.14%) Retail
5 3 (7.14%) Telecoms
6 2 (4.76%) Inclusion and Diversity
7 1 (2.38%) Advertising
7 1 (2.38%) Back Office
7 1 (2.38%) Front Office
7 1 (2.38%) Influencing Skills
7 1 (2.38%) Law
7 1 (2.38%) Legal
Job Titles
1 15 (35.71%) Consultant
2 14 (33.33%) Analytics Consultant
2 14 (33.33%) GIS Consultant
2 14 (33.33%) Spatial Consultant
3 6 (14.29%) User Researcher
4 3 (7.14%) Architect
4 3 (7.14%) Designer
4 3 (7.14%) Dynamics 365 Architect
4 3 (7.14%) Dynamics 365 Solution Architect
4 3 (7.14%) Engagement Manager
4 3 (7.14%) Lead
4 3 (7.14%) Product Designer
4 3 (7.14%) Senior
4 3 (7.14%) Solutions Architect
4 3 (7.14%) Strategy Manager
5 2 (4.76%) Microsoft Solutions Architect
5 2 (4.76%) Product Owner
5 2 (4.76%) Senior User Researcher
6 1 (2.38%) CRM Architect
6 1 (2.38%) CRM Solutions Architect
Libraries, Frameworks & Software Standards
1 4 (9.52%) .NET
2 2 (4.76%) .NET Framework
2 2 (4.76%) CSS
2 2 (4.76%) HTML
3 1 (2.38%) ASP.NET Web API
3 1 (2.38%) Entity Framework
3 1 (2.38%) JSON
3 1 (2.38%) Microsoft Enterprise Library
3 1 (2.38%) React
3 1 (2.38%) WCF
3 1 (2.38%) XML
Miscellaneous
1 5 (11.90%) Product Ownership
2 2 (4.76%) Data Centre
2 2 (4.76%) Hackathon
2 2 (4.76%) Virtual Team
3 1 (2.38%) Data Protection Act
3 1 (2.38%) Self-Motivation
Processes & Methodologies
1 20 (47.62%) Analytics
2 16 (38.10%) Agile
2 16 (38.10%) ETL
3 15 (35.71%) Business Intelligence
3 15 (35.71%) Predictive Modelling
4 14 (33.33%) Performance Analysis
4 14 (33.33%) Problem-Solving
4 14 (33.33%) Spatial Analysis
4 14 (33.33%) Visualisation
5 10 (23.81%) User Research
6 9 (21.43%) Decision-Making
6 9 (21.43%) User-Centered Design (UCD)
7 8 (19.05%) Customer Experience
7 8 (19.05%) Workshop Facilitation
8 7 (16.67%) Coaching
8 7 (16.67%) Thought Leadership
9 6 (14.29%) Ergonomics
9 6 (14.29%) Ethnography
9 6 (14.29%) Human Factors
9 6 (14.29%) Usability Testing
Programming Languages
1 16 (38.10%) Python
1 16 (38.10%) SQL
2 4 (9.52%) C#
2 4 (9.52%) JavaScript
3 2 (4.76%) TypeScript
Qualifications
1 8 (19.05%) Degree
2 6 (14.29%) BPSS Clearance
3 3 (7.14%) TOGAF Certification
4 2 (4.76%) AWS Certification
4 2 (4.76%) Azure Certification
5 1 (2.38%) Microsoft Certification
Quality Assurance & Compliance
1 8 (19.05%) Accessibility
2 2 (4.76%) QA
Vendors
1 18 (42.86%) Microsoft
2 14 (33.33%) Alteryx
3 6 (14.29%) Mercator
4 1 (2.38%) Amplitude
4 1 (2.38%) HubSpot
4 1 (2.38%) Salesforce