11 of 11 Customer Insight Jobs in the North West

Customer Data & Insight Manager Salary: Up to £45,000 Location: Blackpool (hybrid – 3 days onsite) A UK-based retail organisation is seeking a Customer Data & Insight Manager to support customer analytics, insight delivery, and CRM decision-making across the business. This is a hands … analytics role focused on customer data rather than a people-management position. The successful candidate will sit between data and marketing teams, helping shape customer insight, segmentation, and reporting while ensuring data quality and compliance. Key Responsibilities Analyse and report on customer data to support ...

Contractor) to join a multidisciplinary design team, working across the full product lifecycle. You will take ownership of end‐to‐end research activities, translating insight into clear direction and helping shape meaningful customer experiences. What You’ll Be Doing Partnering with designers, product managers and engineers to identify … customer problems and develop the right research questions. Planning, managing and delivering research across the development lifecycle — from discovery to evaluative testing. Conducting qualitative research using a range of appropriate methods. Translating complex research findings into clear, actionable insights that empower teams. Combining qualitative and quantitative inputs to strengthen ...

Customer Success Manager £50,000 Basic + OTC | SaaS Manchester - Hybrid Join a fast-growing SaaS company as their Customer Success Manager, you’ll be the trusted advisor for your customers, helping them unlock the full potential of this innovative platform. From seamless onboarding to driving adoption, coaching … this role is all about building strong partnerships. It's about more than support—it's about fostering growth, identifying opportunities, and delivering exceptional customer experiences. Key Responsibilities Customer Success & Account Management Build and maintain strong, long-term relationships with customers, ensuring they receive an outstanding experience ...

Technology, you will be responsible for ensuring TMS data assets and management information are accurate, secure, and strategically leveraged to support operational performance, customer insight, and business growth. Working closely with the Digital Enablement Lead and key stakeholders across TMS and the wider DS Smith Group, you will ...

seeking a S enior Insight Analytics Lead to join the expanding analytics team. This is a pivotal role where you'll drive growth through data-driven decision making across the organisation, working closely with senior leadership to optimise performance and maximise growth opportunities. Senior Insight Analytics Lead Manchester … risks that drive strategic growth initiatives Partner with senior stakeholders across multiple departments to provide analytical support and expertise for growth optimisation Proactively identify customer improvement opportunities through data analysis and customer insights Transform complex data into clear, actionable recommendations for senior leadership Validate business hypotheses through rigorous ...

Customer Success Manager Adele Carr Recruitment is delighted to be partnering with a forward-thinking organisation to recruit a Customer Success Manager. This is an exciting opportunity to join a growing business where you will play a key role in building strong partner relationships and ensuring customers gain … very flexible working model where a minimum of 1 day onsite work is required near Chester. This role sits at the heart of the customer experience, managing relationships with partners including law firms, estate agents, lenders and suppliers, helping them successfully onboard, adopt new features, and maximise long-term ...

entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success … Business Central environment, adhering to best practices and coding standards. Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment Conducting code reviews and ensure the quality and efficiency of the developed customizations. Collaborating with cross-functional teams, including developers, consultants ...

closely with customers to deliver long-term value. This is a field-based position covering the Northwest and wider UK, with regular visits to customer sites and to our HQ for sales meetings and key events. About the Role You will take ownership of a portfolio of strategic customers … streams and supporting the wider sales strategy. Key responsibilities include: Building and executing partnership strategies with dedicated customers. Identifying new business opportunities through market insight and customer understanding. Developing innovative approaches to drive revenue growth. Acting as a trusted advisor, maintaining strong relationships with key stakeholders. Understanding customer ...

business goals into clear user stories and sprint deliverables. - Work closely with design, data, and engineering teams to launch new features. - Use analytics and customer insights to inform product improvements. - Keep up with eCommerce and customer experience trends. Requirements: - 2-4 years' experience in product, digital, or eCommerce ...

align marketing efforts with product development. Create and manage marketing campaigns to drive product awareness and sales. Conduct market research to identify trends, customer needs, and opportunities for growth. Craft compelling product messaging and positioning to differentiate offerings in the Technology market. Analyse campaign performance and provide actionable insights … markets. * Strong understanding of GTM strategies within the tech sector. * Strong understanding of product positioning and branding strategies. * Proficiency in analysing market trends and customer insights, and able to translate data into actionable insights. * Excellent communication and collaboration skills. * Ability to manage multiple projects and meet deadlines effectively. * Knowledge ...

meetings and events. The Role You’ll take ownership of a portfolio of key accounts, developing a deep understanding of each customer’s business, goals, and challenges. Your focus will be on strengthening relationships, driving account growth, and uncovering new opportunities to add value, positioning yourself … term growth and retention Identifying and converting new business opportunities within existing and new customers Acting as a trusted advisor to senior stakeholders Understanding customer challenges and providing tailored solutions Collaborating with internal teams across Sales, Marketing, Purchasing, and Support Sharing market and customer insights to influence business ...