11 of 11 Customer Insight Jobs in the North West

Role: Customer Insight Analyst Salary: Up to £40,000 (location depending) + benefits Term: 24 month FTC Location: Manchester or Stratford, London up to 2 days per week hybrid working Hours: Mon-Fri 8am-4pm or 9am-5pm This is a great opportunity for an experienced Customer Insight Analyst to going my contact centre clients growing team. Hybrid working out of one of their offices in Manchester or Stratford, London. Do you have a passion for Customer Excellence and IVR? Are you a great storyteller? Are you experienced using SQL and PowerBI? The Customer ...

client needs. Own product performance - tracking, analysing and improving key metrics such as adoption, engagement, satisfaction, and commercial contribution. Drive discovery and prioritisation, translating customer insight, business input, and market analysis into actionable product decisions. Shape product roadmaps that deliver both short-term value and long-term differentiation … backlog that delivers value early and often. Champion simplicity and usability - ensuring products are intuitive, effective, and enjoyable to use for a range of customer personas. Embed AI tools and automation into both internal product processes and client-facing features to enhance productivity, insight and decision-making. Collaborate ...

driven roadmaps for teams and stakeholders A track record improving services to boost performance and quality A commitment to User-Centred Design and using customer insight and user awareness to shape digital services Experience leading significant transformational change in complex environments You and your role We are looking ...

strong relationships across organisational boundaries, influence stakeholders, and lead transformational change in complex environments. Alongside delivery, you'll champion user-centred design principles, ensuring customer insight drives the development of digital services. As a senior leader, you'll manage and develop a team of product managers, providing coaching ...

strong relationships across organisational boundaries, influence stakeholders, and lead transformational change in complex environments. Alongside delivery, you'll champion user-centred design principles, ensuring customer insight drives the development of digital services. As a senior leader, you'll manage and develop a team of product managers, providing coaching ...

business over the next decade. This is a true Greenfield initiative, unifying multiple enterprise systems into a single, scalable solution that will deliver unprecedented customer insight, operational clarity, and long-term strategic value. They are seeking an experienced Lead QA to take ownership of quality, release assurance ...

proper data transformation project with a household name brand. What's Going On Our client is in the middle of consolidating all their customer data into one platform, you'll work as part of a big migration project working with external suppliers. They need someone to support the Project … digital experience. You will communicate well, be organised and you'll fit in with the team. Nice to have experience with data platforms or customer insight tools, but not essential. What's in it for you? Based in central Manchester but only in the office once a week ...

role in keeping our CRM activity running smoothly and effectively. Youll take ownership of email deliverability, domain reputation and the technical build behind our customer journeys. Youll also support the wider team with data, insight and day-to-day Salesforce needs, helping us deliver relevant, personalised and reliable … automated, always-on programmes with journey setup and ongoing maintenance. Manage campaign insights from start to finish, including counts, selections, analysis and recommendations. Build customer journeys in Salesforce, including data extensions, dynamic content, testing and scheduling. Act as a Salesforce admin, helping users troubleshoot issues, training new starters ...

payments at its core, its one of Lloyds most diverse and dynamic areas. On our Everyday Banking Industrial Placement, youll use data and customer insights to shape smarter strategies. Helping us strengthen relationships, boost deposits and grow responsibly. This isnt about watching from the sidelines; its about crafting … action. What youll be doing On this placement, you could be: Shaping savings, current account and payment products used by millions. Digging into customer insights to simplify journeys and solve pain points. Experimenting with AI, automation and data visualisation tools like Tableau, Looker and Power BI. Working with pricing ...

years. In 2021 we built one of our global Technology and Delivery hubs in Manchester, working on our flagship product, Q.Checkout - a multi-tenanted Customer Insights Platform used by thousands of users daily to make data-driven decisions. This is a unique opportunity to join a high performing team … pipeline improvements to production environment management Technical excellence: Write well-tested code, perform thorough code reviews, and contribute to core services and libraries Customer focus: Support our customer engagement team to ensure our production environment delivers value seamlessly The Superpowers You'll Be Bringing To The Team Technical ...

been recently deployed to a number of the client's partners/entities. The successful candidate will be able to integrate with the customer community, IM&T Support Teams and 3rd party IT Partners. This role will provide exposure to a range of stakeholders and their suppliers. As this … have the ability to work with a wide range of stakeholders and present ideas in a user-friendly language. Experience of working in a customer focussed, collaborative environment is essential and you must be able to prioritise and execute tasks working across multiple tasks/projects/activities ...