10 of 10 Customer Insight Jobs in the North West

Role: Customer Insight Analyst Salary: Up to 40,000 (location depending) + benefits Term: 24 month FTC Location: Manchester or Stratford, London up to 2 days per week hybrid working Hours: Mon-Fri 8am-4pm or 9am-5pm This is a great opportunity for an experienced Customer Insight Analyst to going my contact centre clients growing team. Hybrid working out of one of their offices in Manchester or Stratford, London. Do you have a passion for Customer Excellence and IVR? Are you a great storyteller? Are you experienced using SQL and PowerBI? The Customer ...

household-name brands across multiple international markets. They're looking to hire a Digital Analyst with experience working closely with marketing teams and delivering customer insight to join their growing analytics function and support insight-led decision-making. The Role As a Digital Analyst, you'll focus … analysing digital and marketing performance while generating customer insights to inform strategy. This is a hands-on, insight-driven role within a fast-paced agency environment. Marketing Optimisation & Performance Analysis Analyse paid media performance across platforms including Google Ads, LinkedIn, and Campaign Manager 360 Build and maintain dashboards ...

opportunity The client is seeking a business focused Dynamics 365 CRM Product Owner to take ownership of their existing Dynamics 365 Sales and Customer Insights platform and lead its evolution and adoption across the wider group. Dynamics CRM is already live within part of the organisation and delivering value. … data teams, and Microsoft implementation partners. About the role Dynamics 365 CRM ownership Act as the group owner for Dynamics 365 Sales and Customer Insights Own the CRM product roadmap, backlog, and prioritisation in line with business strategy Ensure the platform is configured, used, and evolved to deliver measurable ...

Product Domain Director As Product Director, you will take full ownership of a major product domain, responsible for its long-term strategy, commercial outcomes, customer value, and execution. You will: Lead, coach, and empower Product Managers and Product Leads, building high-performing, outcome-driven teams. Own and deliver … vision with fast-paced, pragmatic execution. Become the internal authority for your domain, guiding decisions across engineering, design, research, commercial and operations. Build deep customer insight and translate this directly into product direction. Drive product performance, quality, user experience, and measurable impact. Lead discovery with clarity, rigour ...

Senior Insight Analytics Lead Manchester - Hybrid (2 days in the office per week) Our client is a rapidly growing, award-winning technology company in the financial services sector. They prioritise people, planet, and profit, creating a workplace culture that values wellbeing, development, and employee voice. They're consistently ranked … decisions. The mission-driven approach focuses on supporting customers while maintaining the highest standards of integrity and service. We're seeking a S enior Insight Analytics Lead to join the expanding analytics team. This is a pivotal role where you'll drive data-driven decision making across the organisation ...

opportunity The client is seeking a business focused Dynamics 365 CRM Product Owner to take ownership of their existing Dynamics 365 Sales and Customer Insights platform and lead its evolution and adoption across the wider g click apply for full job details ...

Manager with a strong digital background to help shape and grow our rewards, perks, and cash-offer features. Your focus will be on improving customer retention by ensuring users experience ongoing, meaningful value from our clients rewards ecosystem. You’ll work closely with the Head of Product and with … development and optimisation of our rewards, perks, and cash-back product roadmap. Improve the relevance, clarity, and usability of reward features to drive customer engagement. Analyse customer behaviour, reward usage, and drop-off points to identify opportunities for improvement. Collaborate with marketing, UX/UI, data, and engineering ...

role in keeping our CRM activity running smoothly and effectively. Youll take ownership of email deliverability, domain reputation and the technical build behind our customer journeys. Youll also support the wider team with data, insight and day-to-day Salesforce needs, helping us deliver relevant, personalised and reliable … automated, always-on programmes with journey setup and ongoing maintenance. Manage campaign insights from start to finish, including counts, selections, analysis and recommendations. Build customer journeys in Salesforce, including data extensions, dynamic content, testing and scheduling. Act as a Salesforce admin, helping users troubleshoot issues, training new starters ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales ...

Handoffs – ≥ 90 % NPS on deals you scope. Key KPIs Results – ramped quota attainment. Pipeline – ~3× quota coverage. Activity – target discovery/demo sessions weekly. Customer Experience – ≥ 90 % NPS on your deals. What You'll Be Doing Lead portal audits; quantify revenue gaps and ROI. Co-sell with HubSpot … target net-new and expansion deals Craft proposals, quotes, SOWs; negotiate and close. Share customer insights with Product, Marketing, Delivery. Keep HubSpot CRM ≥ 95 % hygienic. About You 4 + yrs hands-on HubSpot (admin, RevOps, CSM, consultancy). Proven upsell/cross-sell or business-case experience. Eager ...