7 of 7 Customer Requirements Jobs in Buckinghamshire

over Europe, including a local dedicated team in UK, and Proposal Managers outside UK. Your main responsibilities will include: Pre-Sales Support Analysis of Customer Requirements and mapping to possible solution offering Support of pre-acquisition phase with information to determine necessary budgets Preparing the upcoming proposal phase … opportunity shaping) Tender, Offer and Bid Evaluation Analysis of tender/customer requirements and documentation Evaluation of Tender Documents together with the customer solutions department and with all necessary internal interfaces (e.g. Business Lines) Evaluation of a draft concept together with the customer solutions department Determine ...

Management (PAM) domain. Lead the design and implementation of secure platform solutions across on-premise, hybrid and cloud environments. Capture, analyse and interpret complex customer requirements to drive secure solution design. Produce and review High-Level and Low-Level Designs (HLDs/LLDs). Provide technical leadership … including TCP/IP, DNS, DHCP and firewalls. Experience producing and reviewing High-Level and Low-Level Designs (HLDs/LLDs) and translating business requirements into secure technical solutions. Knowledge of cyber security controls, accreditation requirements and secure-by-design principles. Experience across the systems engineering lifecycle. Familiarity ...

projects. You will be responsible for ensuring the quality standards required for certification to ISO 20000, ISO27001 and any other security or software compliance requirements placed on the company, including the government’s Cyber Security Model version 4 (CSMv4). Digital Sensitivity Review The Digital Sensitivity Review (DSR) service … ensure risks are identified and mitigated early in the development process. Support bid and proposal activities by contributing quality-related content, ensuring alignment with customer and regulatory expectations. Collaborate with internal and external stakeholders to understand product and testing requirements. Promote a culture of quality and continuous improvement. Monitor ...

operational and shared service functions. The role is responsible for ensuring the successful delivery of managed IT and telecoms services, maintaining high levels of customer satisfaction, and driving operational excellence. Working as an extension of the customer's team, you will build trusted relationships across both organisations, providing … service improvement. You will be accountable for ensuring agreed KPIs and SLAs are consistently achieved, whilst proactively identifying opportunities to improve service quality and customer experience. The role requires a customer-facing presence, with attendance on customer sites typically three days per week (with in the Essex ...

across a fast-paced, growing business. Working within a collaborative team, this role takes ownership of internal compliance programmes while supporting commercial teams and customer requirements across sectors including Finance, Manufacturing and Retail. Key responsibilities include: Leading and maintaining ISO 27001 , ISO 22301 and ISO 9001 management systems … supporting audits Managing customer due diligence (DDQs) and compliance documentation Owning GDPR, UK DPA, NIS2 and DORA compliance activities Driving business continuity, risk management, testing and governance programmes Implementing and maintaining SOC II Type 2 controls and standards Managing company-wide health & safety systems, training and risk assessments Developing ...

defining the vision, governance, and continuous improvement of service management practices, ensuring services are delivered effectively, consistently, and in alignment with organisational and customer requirements. This is a senior leadership role requiring strong stakeholder engagement, operational oversight, and a proven track record in large-scale IT service environments. … Service Management strategy and continuous improvement roadmap Act as a senior escalation point for service issues and stakeholder concerns Oversee service performance, reporting, and customer satisfaction metrics Ensure ITIL-aligned processes are embedded and continuously improved Lead on service design input into new bids, contracts, and change requests Manage ...

contractor will work within an ITIL‐focused ITSM function and will be responsible for strategic leadership, overseeing service delivery, continual improvement, stakeholder engagement, customer satisfaction, developing and leading a team of service management professionals, ensuring services are delivered efficiently, meet agreed performance targets, and evolve in line with business … customer requirements. Position Details Duration: 6 months Rate: £600 per day Status: Inside IR35 Location: Milton Keynes Working Practice: 3 days onsite/2 days remote Key Responsibilities Provide strategic leadership for IT Service Management. Oversee service delivery, continual improvement, stakeholder engagement, and customer satisfaction. Lead and develop ...