19 of 19 Customer Retention Jobs in the East of England

Salary: £45,000 - £50,000 + Bonus Job Type: Full-Time We are seeking an experienced Customer Success Manager to play a key role in ensuring customers achieve maximum value from our services after implementation. This position is focused on customer adoption, retention, and long-term … rather a strategic relationship management position dedicated to helping customers achieve their business objectives. Experience working within the Transport sector is essential. Key Responsibilities Customer Relationship Management Take ownership of customer relationships post-sale, ensuring customers achieve measurable value from the platform and services provided. Build trusted partnerships ...

seeking a Customer Lifecycle & CRM Manager to help define and execute customer lifecycle marketing strategies across the inMusic ecosystem. This role owns lifecycle messaging programs across email, web, in-product, and related channels, helping drive customer activation, engagement, retention, adoption, and revenue growth. The ideal … candidate combines CRM expertise, customer insight, experimentation, and data-driven decision making to create effective customer journeys across multiple brands and product categories. We are willing to consider senior level candidates for this position.What You'll DoDefine and execute lifecycle marketing strategies that improve activation, engagement, retention ...

provides a remarkable service to our customers, and your key objective will be to establish and sustain strong relationships. Identify upsell opportunities and maximise customer retention, through office-based support.You will be responsible for managing all aspects of the customer experience for a base of circa … business customers, billing over £1,000 per month. Key Tasks: Build strong relationship with key contacts of all customers within allocated customer base. Recognise and maximise upon upsell opportunities, working to ensure every Diamond customer utilises all SCG services and products. Maintain excellent customer retention ...

open channel flow meters. Our parent group has successfully grown companies who consistently deliver world-class products and services, focusing on our global customer needs in diverse market segments. Our high repeat customer rate is due to an ability to remain close to our customers reinforced by providing … continue to expand our business. JOB SUMMARY: Responsible for identifying, developing, and securing new business opportunities for UK PCB manufacturing while driving revenue growth, customer acquisition, retention and market expansion. The role holder will expand market presence, secure profitable new business opportunities, develop long-term customer ...

exciting time to join Gearset. As a product-driven company, we’ve created the most trusted Salesforce DevOps platform in the market. As our customer base grows, so does the opportunity to deepen the value we bring to it. Our culture is built on trust, transparency and collaboration, with … Sandler training, an annual learning budget and experienced teammates to learn from, you’ll have plenty of opportunities to keep developing your career.Our Enterprise Customer Success team works with some of Gearset’s largest and most strategic customers. In this role, you’ll own a focused portfolio of around ...

Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders … changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Answer customer queries and process incoming customer requests via phone using Lifeplus Puzzel ticket ...

ensures team members meet them, via training and mentoring. Develops a relationship with the decision makers of customers and promotes the company to increase customer retention and customer satisfaction. Monitors programmes progress and reports this in regular meetings with managers and any stakeholders funding the programme … site walks, client risk analysis and health & safety risk assessments, to enable the company to provide a professional and cost-efficient service. Oversees customer orders internally and coordinates the procurement of materials, supplies and services, and controls timely delivery to jobsite, with your team. Determines, from review of various ...

Referral Bonus Scheme Ongoing Training & Career Development The Role As a Local Business Development Manager, you'll be responsible for growing the vehicle business customer portfolio while delivering exceptional customer service and building long-term relationships across your local area. Your responsibilities will include: Developing new local business … opportunities and generating sales leads Building and maintaining strong relationships with business customers Promoting vehicle, finance and aftersales solutions Managing existing accounts to maximise customer retention Achieving agreed sales and profitability targets Delivering exceptional customer service throughout the sales process Ensuring compliance with FCA and GDPR ...

This is an exciting opportunity for someone who loves uncovering insights from data and translating them into actionable recommendations that drive sales, margin growth, customer retention, and business performance. Working closely with senior leaders across Merchandising, Buying, Planning, Allocation and Finance, you'll play a key role … business. Your responsibilities will include: Delivering insightful hindsight, line planning, and in-season performance analysis. Identifying opportunities to improve sales, margin, inventory productivity and customer growth. Partnering with Merchandising and Buying teams to support strategic planning and decision-making. Analysing market trends, competitor pricing and customer behaviour ...

days per week in the office Salary: Circa £45,000 Contract: Six-month fixed-term contract The CRM strategy is already in place. The customer journeys have been mapped and the communications plan is ready. Your role is to turn that plan into a working, measurable CRM programme. Building … optimising customer journeys, segmentation, automation and using data/testing to improve performance. Working in an organisation where CRM is relatively immature and needs to be properly established. Taking the customer on a journey, not hard-selling them, but to reassure and support them. Giving them the information ...

accelerating Clover adoption across priority markets and channels, and migrating existing non-Clover SMB merchants onto the right Clover-led solution where it improves customer experience, revenue, retention and long-term platform simplification. The successful candidate will bring product leadership, commercial judgement, market proximity, decision-making discipline … Clover growth initiativesManage products and initiatives strategically and tactically through the lifecycle, linking roadmap decisions to revenue, margin, retention, adoption and customer outcomesCreate a disciplined approach to back-book migration, including prioritisation, commercial cases, customer impact, operational readiness and market sequencingServe as the primary EMEA ...

leading payments and commerce businesses serving small and medium-sized enterprises. You will hold full accountability for accelerating growth, expanding market share, strengthening customer relationships, and driving the continued evolution of Clover as the leading commerce platform for UK businesses.Operating with the backing of a global fintech leader … accountability for the Clover UK P&L and overall business performanceDeliver ambitious revenue, profitability, and growth objectives through disciplined execution and strong commercial leadershipDrive customer acquisition, retention, product adoption, and increased customer lifetime valueAllocate investment effectively to maximise growth opportunities and long-term business valueBuild ...

trusted advisor in digital trust, cyber security, and resilience consulting. Develop and execute go-to-market strategies, ensuring revenue growth and client retention in the financial sector. Lead high-profile client engagements, from origination to execution, ensuring measurable impact and business outcomes. Cyber Security, Digital Trust & Compliance Expertise ...

passionate about creating seamless customer experiences and leveraging data to drive commercial success? KWS UK Ltd. is seeking a CRM & Commercial Analytics Specialist to join our dynamic team in Thriplow. In this full-time role, you’ll play a pivotal part in shaping our customer journey strategy … optimising our CRM systems to support marketing and sales excellence. As our CRM & Commercial Analytics Specialist, you will: Champion a customer-centric approach by ensuring a consistent and smooth experience across all touchpoints and stages of the customer journey. Collaborate with the Digital Marketing Executive and cross-functional ...

will provide consultative guidance on fleet optimization and electrification strategies.If you are a proactive, data-driven sales professional motivated by delivering best-in-class customer experiences and achieving record-breaking sales in a fast-paced environment, this is your opportunity to shape the future of commercial mobility.Location: Dunton Campus … Basildon, Essex, UK)Work Model: Flexible Hybrid (Mondays on-site in Dunton; 1 day remote; remainder Dunton campus or customer field visits)Contract Type: Full-Time, PermanentProven B2B Key Account Sales Experience: Track record of managing high-profile national or enterprise accounts and consistently exceeding sales targets.Consultative Selling Approach ...

Fully Office Based A leading facilities and maintenance provider is looking to appoint an experienced Facilities Helpdesk Manager to oversee and lead a busy, customer-focused Helpdesk operation based in Basildon. This is a key leadership position for an experienced Facilities, Maintenance or FM Helpdesk professional who is looking … take responsibility for operational performance, customer relationships, team development and continuous improvement. You will be responsible for ensuring the Helpdesk operates efficiently and delivers a consistently high level of service, while meeting contractual KPIs and SLAs and maintaining strong relationships with customers, contractors and internal stakeholders. This ...

raise company awareness. Manage inbound enquiries and follow up on sales leads promptly. Prepare, send and follow up quotations and proposals. Account Management & Client Retention Build and maintain strong relationships with existing clients. Act as a trusted point of contact, ensuring excellent customer service at all times. … services to prospective and existing clients. Training & Development Complete a comprehensive onboarding programme to gain a thorough understanding of our clients services and customer base. Participate in ongoing professional development and industry training. About You You will be a confident communicator with a passion for building relationships and delivering ...

strategy. This is a key role within the Group Marketing & Communications team , responsible for helping to build and strengthen the group’s brands, improve customer and employee engagement, support sales growth and ensure marketing investment delivers measurable commercial outcomes. Duties of a Group Marketing Manager: • Support the development … Develop thought leadership, PR, media relations and reputation programmes. • Lead crisis and issues communications, maintaining robust approval processes and prepared response plans. • Improve digital customer journeys, conversion performance, lead generation and lifecycle communications. • Work with sales and commercial teams to define target audiences, campaign propositions, lead management processes ...

exciting projects regularly creating WordPress sites using their bespoke block theme. This full service digital marketing agency has over a 90% client retention rate due to their quality work and customer service. This business offer not only internal but external fully funded courses to help your career ...