2 of 2 Customer Retention Jobs in Lancashire

Income Customer Success Manager - ManchesterOur client is an award winning Social Housing SaaS organisation who are going through a period of organic growth due to their success with their client base, they are now looking for a Customer Success Manager to join their team who possesses Social housing experience within income or rent.If you have experience working within … Income or Rent in a similar position we would love to hear from you!The Customer Success Manager (CSM) is a key role in ensuring that our clients customers are successful lifelong advocates of our software. Using excellent relationship building skills, the CSM creates strong and effective partnerships both with customers and internal stakeholders.They also ensure quality and timely … delivery of projects and maintain very high customer satisfaction and retention levels. The CSM is the primary owner of the successful operational relationship with customers, working very closely with Sales (on new business prospects) and Account Management (for all existing customers).You will manage and maintain current relationships while on boarding new accounts to the business and More ❯

Data Scientist Salary: £55,000 Location: Manchester Job Type: Full-time We are seeking a Data Scientist to play a crucial role in developing a new digital platform, leveraging customer insights to drive smarter decisions and foster long-term growth. This role offers a unique opportunity to be at the forefront of a significant industry shift, making it a … career-defining move for the right candidate. Day-to-day of the role: Analyse customer data to identify retention drivers, purchasing patterns, sales trends, and customer segments. Collaborate with the marketing team to deliver insight-driven campaigns and monitor their effectiveness. Contribute to customer retention and growth projects by providing data that informs … and campaign outcomes. Work cross-functionally with teams in marketing, sales, data science, and leadership to support the transformation journey. Utilize exploratory data analysis techniques to forecast sales and customer behaviour. Ensure the cleanliness, preparation, and validation of data for accurate and reliable reporting. Required Skills & Qualifications: Degree in a numerical, analytical, or programming field, or equivalent experience. Proficiency More ❯