8 of 8 Customer Retention Jobs in the East Midlands

ambitious plans to reach £100M ARR by 2030 . Market-leading SaaS platform helping organisations reduce cyber risk through security awareness and compliance. A Customer organisation of 40+ people spanning Customer Success, Account Management, Onboarding and Managed Services. Significant investment into the customer technology stack, including Salesforce … Gong and Hook, creating a genuinely data-driven Customer Success function. A business that believes Customer Success should drive commercial outcomes, not just customer happiness. The Opportunity: Taking the lead for the Scaled Customer Success function, you'll define how a modern scaled CS organisation operates ...

ambitious plans to reach £100M ARR by 2030 . Market-leading SaaS platform helping organisations reduce cyber risk through security awareness and compliance. A Customer organisation of 40+ people spanning Customer Success, Account Management, Onboarding and Managed Services. Significant investment into the customer technology stack, including Salesforce … Gong and Hook, creating a genuinely data-driven Customer Success function. A business that believes Customer Success should drive commercial outcomes, not just customer happiness. The Opportunity: Taking the lead for the Scaled Customer Success function, you'll define how a modern scaled CS organisation operates ...

harvi energy monitoring Digital energy management solutions and programmes myenergi Home Energy Management System (HEMS) solutions Working closely with Sales, Product Marketing, Digital Marketing, Customer Care, Distribution Partners and Installers, the Marketing Manager will drive commercial marketing activity across Great Britain through campaigns, customer engagement, sales enablement, partner … marketing plan, translating commercial objectives into market-focused marketing and communications activity Develop integrated marketing and communications plans across consumer, installer, distributor and business customer segments Identify opportunities to increase awareness, engagement, customer adoption and profitable growth Define marketing objectives, KPIs and performance measures aligned to commercial outcomes ...

power to create meaningful change. Together, we can amplify our efforts and pave the way for a more sustainable tomorrow. O verview The Customer Success Manager will own a portfolio of customer accounts and proactively drive their adoption, satisfaction, and long-term retention of our SaaS … finance solution. This is a non-commercial role: you are accountable for retention and customer outcomes. You will build trusted relationships with your accounts, understand their goals, and ensure they consistently realise value from the platform identifying and acting on risk before it leads to churn. Accountabilities ...

This role is ideally suited to a commercially astute enterprise sales professional who thrives in complex environments and is motivated by delivering long-term customer value. Your Team As a senior member of our Enterprise Account Management function, you will work in close partnership with Customer Success, Consultancy … Product, Delivery, and Executive Leadership teams to drive customer outcomes and sustainable growth. You will establish and maintain executive-level relationships across your portfolio, developing a deep understanding of each customer's strategic priorities, operational challenges, and evolving market landscape. Through a structured account management approach and regular ...

help customers get more from their ERP system. The focus is on understanding how the software supports their manufacturing operations and delivering excellent customer support. Your experience You could be an ERP Application Support Consultant, ERP Analyst or an internal ERP superuser looking to move into software consultancy. … Full training in the European ERP solution An experienced, established support team Varied work across a comprehensive manufacturing ERP solution A company focused on customer retention and high-quality support ...

solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience. Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity … firms specialised in technology. About the role The Account Executive is responsible for driving new business opportunities within their territory. This includes managing the customer acquisition process from lead to close and actively developing pipeline whilst delivering short-term results. The Account Executive role is to ultimately help ...

Inside Sales Manager Location: Northamptonshire (On-site) Salary: Circa 50,000 per annum + Commission, Performance Bonus & Corporate Benefits. OTE - 70- 75K A premier, rapid-growth technology and security systems business is seeking a dynamic ...