6 of 6 Customer Retention Jobs in the East Midlands

Apogee, we believe winning new customers is important - but keeping them is where real success happens. We are looking for a commercially minded Customer Loyalty Executive to help us strengthen customer relationships, reduce customer churn and identify growth opportunities within our existing customer base. This … traditional customer service role. You will be speaking with customers every day, understanding their challenges, resolving concerns, identifying opportunities and ensuring they continue to see value in partnering with Apogee. You will play a key role in protecting revenue, winning back lost customers and creating new business opportunities across ...

transforming how we connect with customers—moving beyond one-off communications to creating seamless, connected experiences across every stage of the journey. As our Customer Retention Strategist, you'll play a key role in shaping this evolution, helping us deliver more personalised, omnichannel experiences that keep customers … engaged and coming back. You'll use customer data from multiple sources to uncover meaningful insights and identify opportunities to improve retention and customer lifetime value. Working closely with analytics and marketing teams, you'll turn those insights into data-led strategies and personalised journeys, ensuring ...

close deals to secure mutually beneficial agreements. Explore new markets and geographic areas for business expansion. Collaborate with cross-functional teams for cohesive customer acquisition and retention. Requirements: Proven experience in sales, preferably in B2B. Excellent communication, negotiation, and interpersonal skills. Track record of meeting or exceeding targets. Proficiency ...

removed) To build strong relationships with both external and internal customers To ensure prompt resolution of complaints with a strong focus on customer retention To assist credit control with outstanding debts by way of query resolution Understand the daily driver debrief process and deal with any issues ...

Were looking for a Key Account Manager to join our growing Client Accounts team, where youll take ownership of some of our most important customer relationships and play a key role in shaping their long-term success. This is an exciting opportunity to step into a highly visible role … consistently deliver exceptional service and value. What Youll Be Doing In this role, youll lead the end-to-end management of strategic accounts, driving customer satisfaction, retention, and commercial performance. Youll: - Build and nurture strong, long-term relationships with key client stakeholders - Use data and insight ...

ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT delivering everything they need through one seamless point of contact.As an independent subsidiary of HP ...