20 of 20 Customer Retention Jobs in the North West

Pinnacle, part of K3 Capital Group, are recruiting a Customer Account Manager (CAM) for Sage 200 and Sage Intacct. As a Pinnacle Customer Account Manager (CAM), you will be responsible for managing customer accounts, growing revenue, maintaining strong relationships and ensuring customer satisfaction with our software … value of our solutions within their organisation. This role is predominantly based from home on a remote basis, with occasional travel. Key responsibilities Customer Relationship Management Develop and nurture strong customer relationships to gain a deep understanding of their business objectives and challenges, ensuring our software and services ...

IRIS Software Group , we help more than 100,000 UK organisations -from accountancy firms and schools to growing businesses -work smarter every day. Our Customer Renewals team makes sure those customers stay with us year after year by providing a smooth, transparent renewal experience and resolving queries with care. … people who keep everything running -ensuring customers feel supported, valued, and confident in their choice to stay with IRIS. Were now looking for a Customer Renewals Team Lead to guide and motivate a small team (around five people) across multiple locations. Youll help shape how we engage with ...

Manager with a strong digital background to help shape and grow our rewards, perks, and cash-offer features. Your focus will be on improving customer retention by ensuring users experience ongoing, meaningful value from our clients rewards ecosystem. You’ll work closely with the Head of Product … development and optimisation of our rewards, perks, and cash-back product roadmap. Improve the relevance, clarity, and usability of reward features to drive customer engagement. Analyse customer behaviour, reward usage, and drop-off points to identify opportunities for improvement. Collaborate with marketing, UX/UI, data, and engineering ...

Product Manager – Service Design experience! We are looking for a Product Manager with a strong focus on end-to-end customer journeys and lifecycle thinking to shape and grow our rewards, perks, and cash-incentive propositions. This role fills a key capability gap: embedding service design thinking within product … delivery. The successful candidate will connect customer journeys to execution, ensuring the rewards experience feels coherent, valuable, and intentional from onboarding through to long-term engagement. While acquisition is performing strongly, this role is squarely focused on reducing early churn and increasing long-term loyalty by delivering meaningful, ongoing ...

looking to appoint an experienced Business Development Manager to grow and support sales across the UK and Irish textile industries. This is a key, customer-facing role combining technical understanding of textile applications with strong commercial acumen and relationship-building skills. You will manage the full sales cycle - from … sales across the UK and Irish textile sectors in line with agreed targets. Generate and qualify leads through trade fairs, conferences, direct referrals and customer visits, working alongside inside sales. Take ownership of customer interactions and manage the sales process end-to-end to ensure a seamless customer ...

Coty, Mars, Diageo, Unilver etc They have a really strong value proposition to sell - you have something people want and helps them Strong client retention 100+ team hitting >15m in revenue, they are going places! Working with 1000s of retailers around the globe The Role This role ...

Coty, Mars, Diageo, Unilver etc They have a really strong value proposition to sell - you have something people want and helps them Strong client retention 100+ team hitting >15m in revenue, they are going places! Working with 1000s of retailers around the globe The Role This role ...

CRAE GROUP is one of the fastest-growing B2B service providers based in Cyprus. We develop, maintain, and deploy various IT and customer-based services to numerous businesses in various industries around the world. Founded in 2018, our continuous energy and efforts aim towards becoming a leading service provider … relationships with our most valued clients. You will act as their main point of contact, ensuring they receive a personalized, engaging, and high-quality customer experience. The role requires a mix of relationship management, sales, strategic thinking, and problem-solving to maximize client's retention and satisfaction. ...

CRAE GROUP is one of the fastest-growing B2B service providers based in Cyprus. We develop, maintain, and deploy various IT and customer-based services to numerous businesses in various industries around the world. Founded in 2018, our continuous energy and efforts aim towards becoming a leading service provider … relationships with our most valued clients. You will act as their main point of contact, ensuring they receive a personalized, engaging, and high-quality customer experience. The role requires a mix of relationship management, sales, strategic thinking, and problem-solving to maximize client's retention and satisfaction. ...

assessment. This role will own the full sales cycle, develop pricing/licensing strategies, deliver tailored demos, and act as the voice of the customer to influence future product development. Ideal for a consultative seller with experience in environmental software or technical SaaS solutions. Ideal Candidate Proven B2B SaaS … deliver engaging product demonstrations to technical and non-technical audiences. Commercial acumen in pricing, licensing and recurring revenue models. Experience influencing product roadmap through customer feedback. Self-motivated, consultative approach with excellent relationship-building skills. Business Development Manager Environmental Software (SaaS) Key Responsibilities Own the sales lifecycle: lead generation ...

innovative team. Our AI-powered solution is revolutionizing the way Health and Fitness Operators manage their businesses, and we have a growing, highly referencable customer base. Responsibilities: Generate new business leads through various sales activities, including cold calling, email campaigns, and networking. Conduct high-level conversations with executives … Build and maintain strong relationships with customers and partners Collaborate with cross-functional teams, including product and marketing, to drive new product adoption and customer retention at Keepme Accurately forecast and track sales pipeline and revenue Achieve or exceed monthly, quarterly, and annual sales targets Requirements: 3+ ...

innovative team. Our AI-powered solution is revolutionizing the way Health and Fitness Operators manage their businesses, and we have a growing, highly referencable customer base. Responsibilities: Generate new business leads through various sales activities, including cold calling, email campaigns, and networking. Conduct high-level conversations with executives … Build and maintain strong relationships with customers and partners Collaborate with cross-functional teams, including product and marketing, to drive new product adoption and customer retention at Keepme Accurately forecast and track sales pipeline and revenue Achieve or exceed monthly, quarterly, and annual sales targets Requirements: 3+ ...

innovative team. Our AI-powered solution is revolutionizing the way Health and Fitness Operators manage their businesses, and we have a growing, highly referencable customer base. Responsibilities: Generate new business leads through various sales activities, including cold calling, email campaigns, and networking. Conduct high-level conversations with executives … Build and maintain strong relationships with customers and partners Collaborate with cross-functional teams, including product and marketing, to drive new product adoption and customer retention at Keepme Accurately forecast and track sales pipeline and revenue Achieve or exceed monthly, quarterly, and annual sales targets Requirements: 3+ ...

innovative team. Our AI-powered solution is revolutionizing the way Health and Fitness Operators manage their businesses, and we have a growing, highly referencable customer base. Responsibilities: Generate new business leads through various sales activities, including cold calling, email campaigns, and networking. Conduct high-level conversations with executives … Build and maintain strong relationships with customers and partners Collaborate with cross-functional teams, including product and marketing, to drive new product adoption and customer retention at Keepme Accurately forecast and track sales pipeline and revenue Achieve or exceed monthly, quarterly, and annual sales targets Requirements: 3+ ...

grown through a combination of acquisition and organic expansion and now operates with a strong national footprint and a sizeable SME and mid-market customer base. We have worked closely with this business and understand how they operate commercially, how they support their sales teams and where they … investing next. Recent leadership alignment, continued acquisition activity and increased focus on customer value and retention have created genuine momentum internally. This is a well-established MSP that still feels like it is building its next chapter. Role Overview: You will be responsible for managing and growing ...

IRIS Software Group , we help more than 100,000 UK organisations -from accountancy firms and schools to growing businesses -work smarter every day. Our Customer Renewals team makes sure those customers stay with us year after year by providing a smooth, transparent renewal experience and resolving queries with care ...

strategies that provide the greatest opportunities to drive revenue. Responsibilities Provide general sales support (needs analysis, data review, and product demonstrations) Serve as the customer advocate and liaison for product management and development Prepare periodic forecasts and progress updates toward sales goals Qualifications Bachelor's degree or equivalent experience ...

grown through a combination of acquisition and organic expansion and now operates with a strong national footprint and a sizeable SME and mid-market customer base. We have worked closely with this business and understand how they operate commercially, how they support their sales teams and where they … investing next. Recent leadership alignment, continued acquisition activity and increased focus on customer value and retention have created genuine momentum internally. This is a well-established MSP that still feels like it is building its next chapter. Role Overview: You will be responsible for managing and growing ...

technically competent commercial professional with proven experience in machining, welding, and fabrication environments, capable of identifying opportunities, building long-term client relationships, and translating customer requirements into commercially viable engineering solutions. Key Responsibilities for the Business Development Manager Business Development & Sales Growth Identify, target, and secure new business opportunities … networking, and market engagement. Prepare and deliver compelling commercial and technical proposals, quotations, and presentations. Account Management Manage and grow a portfolio of key customer accounts, ensuring high levels of customer satisfaction and retention. Act as the primary commercial interface between customers and internal engineering, production, and quality ...

Recruitment Development Manager – 360° Recruitment – Contract/Perm (Commission-Based Only) Location: Remote – UK or South Africa-Based Applicants Only Industry Focus: IT Services, Telecom, & Emerging Technologies Employment Type: Freelance/Commission-Only About the ...