26 to 50 of 54 Customer Service Jobs in Birmingham

Field Communications Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking with … Installation and support of telecoms and IT/datacoms systems Using Supplier Portals to manage systems and faults. Responsible for generating, monitoring, and handling customer requests, issues, and fault reports. Undertaking surveys and support for technical installation projects. Provide liaison and guidance to customers and 3rd party IT professionals ...

Circa £90,000 Company Car Phone, Laptop Holidays The Role - Business Development Manager, Biomedical Solutions Sales An account management role selling multi-vendor service contracts across biomedical, ultrasound and endoscopy product ranges Managing key customer accounts and developing strong customer relationships Identifying new business opportunities, ultimately looking … exceed area sales targets Extending the customer base by participating in relevant exhibitions and local events Assisting in analysing competitor activity, organising territory product presentations and taking responsibility for producing proposals and sales agreements. Your Background - Business Development Manager, Biomedical Solutions Sales To succeed in this varied and exciting ...

Answering incoming calls, emails, tickets and web chats from clients regarding IT issues Incident Logging: Accurately logging details of faults and requests into our Service Management tool Troubleshooting: Diagnosing and resolving basic technical issues such as: - Password resets and account unlocks - Software installation and Microsoft Office/365 queries … Basic hardware faults (laptops, printers, peripherals) Escalation: Identifying complex issues that need to be passed on to 2nd or 3rd line support teams Customer Service: Keeping users updated on the status of their tickets and ensuring high levels of customer satisfaction Learning: Dedicating 20% of your working ...

Join a leading independent technology and services provider as a Customer Engineer! Job Overview: We are seeking a Customer Engineer to provide advanced desktop installation, configuration, troubleshooting, and end-user support services, ensuring high levels of technical performance and customer satisfaction. The role also includes basic Windows … efficiently. Ensure compliance with vendor best practices and technical standards. Hold relevant vendor certifications and accreditations through approved training programs. Deliver high levels of customer service while meeting SLA and operational requirements. Additional Information: An Active SC Clearance is Must How to Apply: If you're interested ...

operations, you'll be part of a collaborative team that celebrates success and supports your growth. Everything we do is built around our values: Customer First – We build lasting relationships by delivering exceptional service and solutions. Agile – We move with pace, adapt to change and embrace new opportunities. … technology to create smarter outcomes. Committed – We take ownership, support each other and deliver on our promises. We are looking for a customer focused Freight Operator to join our high performing Automotive team based at our Birmingham Business Park HQ. Supporting our globally recognised automotive customers, you will coordinate ...

Company profile: A leading manufacturer of consumer packaging, encompassing both cartons and flexibles are looking to recruit a Service Technician with an electrical bias. Title: Service Engineer- Electrical Bias Location: UK Role and Responsibilities: Responsible for the installation, service and maintenance of machinery in customer facilities. … incumbent is a key member of the Technical Service team and partners with our converting and sales teams to meet the needs of the customer. Conducts top-level troubleshooting, diagnosis and repair of electrical, mechanical and controls related problems on machines installed at customer locations, including overhauls ...

Answering incoming calls, emails, tickets and web chats from clients regarding IT issues. Incident Logging: Accurately logging details of faults and requests into our Service Management tool. Troubleshooting: Diagnosing and resolving basic technical issues such as: Password resets and account unlock. Software installation and Microsoft Office/365 queries. … Basic hardware faults (Laptops, Printers, Peripherals). Escalation: Identifying complex issues that need to be passed on to 2nd or 3rd line support teams. Customer Service: Keeping users updated on the status of their tickets and ensuring high levels of customer satisfaction. Learning: Dedicating 20% of your ...

supporting colleagues across multiple locations, solving day-to-day technical issues, maintaining core IT systems and helping create a more responsive, reliable service for the business. If you enjoy variety, taking ownership of problems and making life easier for end users, you'll find plenty to get involved in. … support, providing first and second line support across a broad range of technologies and users. Your work will include: Resolving IT incidents and service requests from end users. Installing, configuring and supporting Windows devices, Microsoft 365 and business applications. Supporting Active Directory administration. Maintaining desktops, laptops, mobile devices ...

monitoring Ensure that all systems and services are proactively maintained, monitored and supported to ensure that we are meeting set SLA's Monitor the Service Desk email inbox to respond to support calls logged via email Answer telephone and complete support issues from initial contact to resolution. … calls in the relevant Call Logging system Provide 1st and 2nd line support on calls assigned by a service desk team member or other Support Engineer Escalate incidents when required to 3rd parties, external resources, or others Investigate, diagnose and troubleshoot a wide variety of problems with network ...

This is an exciting opportunity to play a pivotal role in safeguarding sensitive information, personnel, systems, and assets while ensuring compliance with government, military, customer, and contractual security requirements. Reporting to the Business Process & Governance Director and working closely with the UK&I Chief Information Security Officer (CISO … Level Budget Holders (TLBs), and other government security stakeholders. Support the implementation and ongoing management of Security Aspects Letters (SALs) and customer-specific security requirements. Prepare the business for audits, inspections, accreditations, and assurance reviews. Coordinate personnel security processes, including vetting activities, onboarding, and offboarding requirements. Develop and deliver ...

supporting colleagues across multiple locations, solving day-to-day technical issues, maintaining core IT systems and helping create a more responsive, reliable service for the business. If you enjoy variety, taking ownership of problems and making life easier for end users, you'll find plenty to get involved in. … support, providing first and second line support across a broad range of technologies and users. Your work will include: Resolving IT incidents and service requests from end users. Installing, configuring and supporting Windows devices, Microsoft 365 and business applications. Supporting Active Directory administration. Maintaining desktops, laptops, mobile devices ...

Engineer to us once you've joined and earn £1000 Access to our company pension scheme Free physiotherapy and 24/7 GP service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental, and financial health Ongoing training … allowing you to reach your full potential What you'll be doing: Safely operate and maintain multiple sites as a mobile engineer ensuring 100% service delivery is supplied to the client under contract KPI's Safely carry out all Planned Preventive Maintenance activities ensuring they are completed within ...

desirable but not essential. Good knowledge of Windows operating systems and Microsoft 365. Experience supporting networks, printers and end-user devices. Excellent communication and customer service skills. Strong problem-solving abilities with a proactive approach. Ability to prioritise workloads and work independently. Essential Compliance Requirements As this role … work email address, have known you for at least three years and must not be a relative. Hold an Enhanced DBS on the Update Service or be willing to apply for one. Provide proof of right to work in the UK. Provide two proofs of address, proof of National ...

Gain practical experience working for an IT company in business administration while developing communication, organisation, digital and customer service skills. You’ll receive structured training, workplace support and work towards a recognised Level 3 apprenticeship. Role Duties to include: Carry out general administrative duties to support … accurate records, spreadsheets and databases using Microsoft Word and Excel. Take accurate minutes during meetings and record key actions and information. Enter and update customer and business information, ensuring records are accurate and up to date. Maintain records of calls, enquiries, customer information and other business activity. Assist ...

organisation who truly value their staff, offering excellent benefits and training opportunities? The ideal candidate will have a strong administration background with strong IT, customer service and problem solving skills. An enthusiastic nature with the desire to learn is key! Starting salary of £27,000 - £28,500 depending … experience. The successful Administrator will be required to:- Process RFQs (request for quotations) accurately. Process customer orders and purchase orders accurately, within the agreed timeframe. Ensure prices are correct on both customer and supplier purchase orders. Process PO requests. Issue new and repeat quotations. Support project management team ...

transform how businesses work. This is a role for an experienced ERP consultant who wants more than project delivery. Youll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. Youll combine commercial insight, technical expertise and hands-on problem … solving across the entire customer journey from discovery and implementation to go-live, optimisation and ongoing success. Ready to own the outcome , challenge the status quo and make ERP genuinely work for the customer? Read on . The Role at a Glance Senior ERP Consultant UK Field-Based ...

business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include … Enterprise Level CCTV and Access Control Systems. Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer service. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with ...

installation and commission of new Security and associated systems as well as additions to existing systems Maintain an accurate and high standard of Customer, Company and Personal paperwork Any other duties commensurate with the role Qualifications A full Electrical based qualification such as City & Guilds, ONC, HNC etc Experience … electrical circuits & measuring devices Experience of installing Security and associated systems Familiarity with safe working practices and Health & Safety requirements Skills/Abilities Excellent customer service skills Competent using technology such as laptops, measuring devices, smart phones etc Ability to maintain accurate records whilst regularly submitting customer ...

skills, knowledge, and experiences. The post holder will work under direct supervision and will directly impact and contribute to the efficient running of the service by ensuring that a seamless approach to patient care is delivered. This post is for 30 hours per week and temporary to cover Maternity … will need to be directed to referring team accordingly. *IT skills: formatting word documents and outlook skills, correspondences typed out. *Liaise with staff, patients, service users and external agencies, both Admin and clinical, but mostly clinical team. *Attend admin team/departmental meetings on a regular basis. Contribute ...

surrounding areas Introducing and demonstrating the new app to potential users Building relationships with business owners and decision-makers Generating interest and encouraging customer registrations Acting as a brand ambassador for the business Providing feedback from customers to support the app's development About You We're particularly interested … hearing from candidates with experience in: Field Sales Business Development Telesales Lead Generation Customer Service Account Management Retail or Hospitality Sales You will be: A confident and persuasive communicator Comfortable approaching and engaging new customers Self-motivated and proactive Target-driven with a positive attitude Professional and personable ...

D365 CE + strong Power Automate A high-growth Microsoft Partner is looking for a Senior D365 CE Functional Consultant to join their expanding Customer Engagement practice. This is a senior, client-facing role for someone who knows CE inside-out, can lead workshops, shape solutions, and is strong … remote role with occasional client visits, open to candidates across the UK or Ireland . Key Responsibilities Lead functional delivery across D365 CE (Sales, Customer Service, Marketing, core CRM) Run discovery workshops and translate requirements into clear solution designs Configure CE, manage build cycles, and support testing ...

This is an exciting opportunity for an exceptional, experienced Technical Estimating Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Ensure quotations are produced … training requirements Maintain an organized and professional environment where the team are managed to meet and exceed standards Other Skills: Excellent organisational skills Excellent customer service skills with a friendly and helpful approach Administration skills including typing and reporting using Office applications The ability to deliver under pressure ...

previous school administration or attendance experience Be highly motivated, professional, and forward-thinking Have proficient IT and data management skills Demonstrate excellent communication and customer service skills Be able to build positive working relationships with staff, pupils, and parents Have a good understanding of school attendance and safeguarding ...

actions Use Microsoft Office and other company systems to complete routine administrative tasks Provide support with other reasonable administrative duties as required Communication & Customer Service Support learners with basic queries relating to information, documentation and access to digital resources Assist colleagues by providing accurate and timely information from ...

Field Communications Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking with ...