Derby, England, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
CustomerServicesManager - Healthtech | Hybrid (Midlands based HQ) | Up to £65K + Bonus + Benefits iO Associates is working with a fast-growing Healthtech company that's transforming clinical software for the private and NHS sector. They are looking for a CustomerServicesManager to own customer support and service excellence, sitting between product, support, and delivery teams. This role is ideal for someone passionate about client relationships, service improvement, and driving impact in digital healthcare. What you'll be doing: Handling a broad spectrum of customer … improvements and support workflows Occasional site visits and customer meetings What we're looking for: Experience in Customer Success, Client Services Support Desk Experience within Software (Essential) Background in software/SaaS, healthcare, or other regulated sectors Strong communicator who's proactive and customerMore ❯
CustomerServicesManager - Healthtech | Hybrid (Midlands based HQ) | Up to £65K + Bonus + Benefits iO Associates is working with a fast-growing Healthtech company that's transforming clinical software for the private and NHS sector. They are looking for a CustomerServicesManager to own customer support and service excellence, sitting between product, support, and delivery teams. This role is ideal for someone passionate about client relationships, service improvement, and driving impact in digital healthcare. What you'll be doing: Handling a broad spectrum of customer … improvements and support workflows Occasional site visits and customer meetings What we're looking for: Experience in Customer Success, Client Services Support Desk Experience within Software (Essential) Background in software/SaaS, healthcare, or other regulated sectors Strong communicator who's proactive and customerMore ❯
Job Title: CustomerServicesManager Location: Blackbushe (with occasional international travel) Contract Type: Permanent Salary: Competitive + Benefits Industry: Engineering/Offshore/Technical Support We are recruiting on behalf of a leading global engineering and technology organisation, seeking an experienced CustomerServicesManager to lead and develop a team of customer support professionals. The role focuses on delivering high-quality first- and second-line support across a broad technical product range used in offshore and complex operational environments. This is a key leadership role requiring a mix … of technical understanding, people management, and process improvement skills within a fast-paced, customer-facing setting. Key Responsibilities: Team Leadership: Manage a UK-based team of Offshore Field Engineers and Customer Support staff. Define clear responsibilities, provide feedback, and ensure high performance and development across the More ❯
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Thames Water Utilities Limited
Job title: CustomerService Delivery Manager Ref 39986 Division: Retail Location: Hybrid - Walnut Court - SN2 8BN Contract type: Permanent Full/Part-time: Full-time Salary: £55,000 - £70,000 per annum, dependent on experience, plus car allowance, bonus, healthcare, and other benefits Job grade: C … Closing date: 13/05/2025 Looking for Resilient, Customer-Focused Leadership with a Human Touch? Are you ready to play a key role in an exciting turnaround within a thriving customerservice function? Thames Water seeks a hands-on, results-driven CustomerService Delivery Manager who leads with credibility, empathy, and influence. Inspire through action and support your team via collaboration. This role oversees Billing CustomerService operations across multiple channels, including voice, email, webchat, WhatsApp, and social media. What you'll be doing Lead a More ❯