10 of 10 Customer Services Manager Jobs in the UK

operational reviews, weekly performance meetings and monthly service reporting. What we’re looking for You will be an established customer service or customer operations leader who is comfortable combining people leadership with operational delivery. You will know how to manage a busy service environment, use KPIs … application page. Keywords: customer services manager, customer services team leader, head of customer service, customer operations ...

operational reviews, weekly performance meetings and monthly service reporting. What we’re looking for You’ll be an established customer service or customer operations leader who is comfortable combining people leadership with operational delivery . You’ll know how to manage a busy service environment … support you. Keywords: customer services manager, customer services team leader, head of customer service, customer operations ...

Customer Service Manager Guildford- Free Parking 45K - 55K (DOE) - Benefits, Performance Bonus, Monthly Socials This role is office based Monday - Friday Overview: Are you an experienced Customer Services Manager looking for a new challenge? Join my client who has rapidly grown … last 5 years and is actively looking for an experienced Customer Service Manager to help improve and grow their already successful Customer Service Team. The business specialises in manufacturing award winning products across UK & Europe and they have successfully built up their reputation ...

Customer Service Manager is required to transform the customer service department of a fast-growing renewable energy technology business near Cheltenham. This is a key appointment focused on moving the department from a traditional call-based service centre into a scalable and technology-driven … stop shop for all customer and approved installer needs. The Customer Service Manager will define the future service model and introduce the systems, processes and capabilities required to support continued growth across the UK and expansion into European markets. You will build a connected ...

efficiently, liaising with internal departments where required. Process new orders, upgrades, contract amendments, renewals, and cancellations accurately. Monitor customer accounts to ensure services are delivered in line with expectations. Coordinate with Sales, Technical Support, Provisioning, Billing, and Operations teams to ensure a seamless customer experience. … Maintain accurate customer records using the company CRM system. Proactively identify opportunities to upsell or cross-sell telecom products and services where appropriate. Ensure customer retention through excellent service and proactive account management. Meet individual and team KPIs relating to customer satisfaction, service ...

looking for an experienced and proactive Customer Services Manager to lead a small customer service team while playing a hands-on role in the day-to-day operation. This is a visible, interactive role where you will work across both the office … service agreements and turnaround times from initial enquiry through to goods being dispatched. Previous experience managing or supervising a customer service or customer operations team. Experience within a goods-based business, ideally with an on-site warehouse or dispatch function. A good understanding of customer ...

experience strategy across EDI, DSOS, customer insights, and supporting satellite systems Oversee and optimise the satellite systems supporting Customer Services and external customers Own the International customer experience narrative by translating business requirements into customer expectations Lead the development, prioritisation … delivery of the digital customer experience capability and technology roadmap Partner end to end with Commercial, Customer Service, Supply Chain, Finance, Technology, and external customers Provide people, virtual team, and cross‐functional leadership Drive governance, adoption, enhancements, and user experience improvements Requirements Bachelor’s degree ...

technology, digital channels and ways of working that will shape our future customer experience. You'll have the autonomy to improve services, develop people and make a real difference to the communities we serve. At SGN, we deliver safety, warmth and comfort to homes and businesses. Every … service, helping SGN achieve its ambition to be a top-performing GDN for customer satisfaction and complaint handling, while delivering inclusive, accessible services for all customers, particularly those in vulnerable situations who need our support the most. Create an engaging, inclusive and supportive working environment where colleagues ...

Customer Service Manager Horsham, West Sussex Full-time | £40 to £45k Excellent Benefits Are you a natural leader with a passion for delivering exceptional customer experiences? Telecom Acquisitions is looking for a proactive and people-focused Customer Service Manager to lead our dynamic support team during an exciting phase of growth. As the driving force behind our Customer Care and Technical Support desks, you’ll ensure every customer interaction is handled with care, speed, and precision. You’ll coach and empower team leaders ...

Customer Success Executive Salary: £32,000–£35,000 + bonus Location: TW/Hybrid Working Working Hours: Monday–Thursday 9am–5pm, Friday 9am–4pm Language Requirement: Fluent French or German essential (additional languages advantageous) Are you a recent graduate or early-career professional looking to build a career … within customer success? As a Customer Success Executive, you will be responsible for delivering outstanding support and training to a global client base, ensuring customers maximise value from the company's platforms and services. Working closely with Customer Success, Account Management, Sales, and Product ...