5 of 5 Customer Services Manager Jobs in the UK

Customer Services Manager - Healthtech | Hybrid (Midlands based HQ) | Up to £65K + Bonus + Benefits iO Associates is working with a fast-growing Healthtech company that's transforming clinical software for the private and NHS sector. They are looking for a Customer Services Manager to own customer support and service excellence, sitting between product, support, and delivery teams. This role is ideal for someone passionate about client relationships, service improvement, and driving impact in digital healthcare. What you'll be doing: Handling a broad spectrum of customer … improvements and support workflows Occasional site visits and customer meetings What we're looking for: Experience in Customer Success, Client Services Support Desk Experience within Software (Essential) Background in software/SaaS, healthcare, or other regulated sectors Strong communicator who's proactive and customer More ❯

Job Title: Customer Services Manager Location: Blackbushe (with occasional international travel) Contract Type: Permanent Salary: Competitive + Benefits Industry: Engineering/Offshore/Technical Support We are recruiting on behalf of a leading global engineering and technology organisation, seeking an experienced Customer Services Manager to lead and develop a team of customer support professionals. The role focuses on delivering high-quality first- and second-line support across a broad technical product range used in offshore and complex operational environments. This is a key leadership role requiring a mix … of technical understanding, people management, and process improvement skills within a fast-paced, customer-facing setting. Key Responsibilities: Team Leadership: Manage a UK-based team of Offshore Field Engineers and Customer Support staff. Define clear responsibilities, provide feedback, and ensure high performance and development across the More ❯

Job title: Customer Service Delivery Manager Ref 39986 Division: Retail Location: Hybrid - Walnut Court - SN2 8BN Contract type: Permanent Full/Part-time: Full-time Salary: £55,000 - £70,000 per annum, dependent on experience, plus car allowance, bonus, healthcare, and other benefits Job grade: C … Closing date: 13/05/2025 Looking for Resilient, Customer-Focused Leadership with a Human Touch? Are you ready to play a key role in an exciting turnaround within a thriving customer service function? Thames Water seeks a hands-on, results-driven Customer Service Delivery Manager who leads with credibility, empathy, and influence. Inspire through action and support your team via collaboration. This role oversees Billing Customer Service operations across multiple channels, including voice, email, webchat, WhatsApp, and social media. What you'll be doing Lead a More ❯

Sr Program Manager, Amazon Business Customer Service Job ID: Amazon EU SARL (UK Branch) - D67 Amazon Customer Service Business is looking for a results-driven Sr. Program Manager to join the customer experience (CX) team, with a focus on Payments … and Invoicing for business customers. In this role, you will be responsible for analyzing and resolving complex payment-related customer issues while identifying process improvements and operational efficiencies across multiple regions. You will spearhead program launches in the EU market while maintaining global program excellence. Working closely with … teams like Payments, Sales, Integrations tech, and Tax, you'll ensure timely resolution of customer concerns and drive innovation to find optimal solutions for B2B payments and invoicing defects. This role requires strong understanding of both global and EU-specific payment landscapes, regulations, and customer needs. More ❯

WorldFirst is a subsidiary of Ant International, a global digital payment and financial services leader. Through the World Account, WorldFirst is meeting the needs of SMEs engaged in international trade or business, both online via marketplaces or websites, as well as offline to support importers and exporters. This includes … serves one million customers worldwide and is connected to over 100 marketplaces. Role Overview: We are looking for a dynamic and experienced Senior Customer Success Manager with a strong background in FX to join our team. In this role, you will drive excellence in customer … and payments will be essential in delivering exceptional support to our clients and providing strategic insights to the team. What You'll Do: Customer Success Leadership: Showcase best-in-class customer success skills by proactively managing client relationships, ensuring high levels of satisfaction, and consistently delivering More ❯