Customer Service Manager
UK
The median Customer Service Manager salary in the UK is £55,000 per year, according to job vacancies posted during the 6 months leading to 18 May 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 18 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 724 | - | 958 |
| Rank change year-on-year | - | - | +274 |
| Permanent jobs requiring a Customer Services Manager | 5 | 0 | 3 |
| As % of all permanent jobs advertised in the UK | 0.009% | - | 0.003% |
| As % of the Job Titles category | 0.010% | - | 0.003% |
| Number of salaries quoted | 4 | 0 | 3 |
| 10th Percentile | - | - | £77,000 |
| 25th Percentile | £45,000 | - | £78,125 |
| Median annual salary (50th Percentile) | £55,000 | - | £80,000 |
| Median % change year-on-year | - | - | +25.49% |
| 75th Percentile | £60,625 | - | £107,500 |
| 90th Percentile | £61,750 | - | £124,000 |
| UK excluding London median annual salary | £50,000 | - | £78,750 |
| % change year-on-year | - | - | +23.53% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 50,837 | 94,491 | 90,806 |
| % of permanent jobs with a recognized job title | 90.77% | 94.69% | 91.50% |
| Number of salaries quoted | 27,317 | 67,546 | 57,366 |
| 10th Percentile | £29,500 | £28,500 | £32,500 |
| 25th Percentile | £41,250 | £38,500 | £45,000 |
| Median annual salary (50th Percentile) | £56,000 | £52,500 | £60,000 |
| Median % change year-on-year | +6.67% | -12.50% | - |
| 75th Percentile | £73,886 | £71,000 | £80,000 |
| 90th Percentile | £96,250 | £90,000 | £100,000 |
| UK excluding London median annual salary | £51,645 | £50,000 | £53,000 |
| % change year-on-year | +3.29% | -5.66% | +6.00% |
Customer Services Manager
Job Vacancy Trend
Job postings that featured Customer Services Manager in the job title as a proportion of all IT jobs advertised.
Customer Services Manager
Salary Trend
3-month moving average salary quoted in jobs citing Customer Services Manager.
Customer Services Manager
Top 7 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Services Manager within the UK over the 6 months to 18 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | - | 5 | £55,000 | - | 6 |
| Work from Home | - | 4 | £55,000 | - | 5 |
| UK excluding London | - | 3 | £50,000 | - | 4 |
| London | - | 2 | £60,000 | - | 2 |
| South East | - | 2 | £50,000 | - | 1 |
| East Midlands | - | 1 | £60,000 | - | 2 |
| Midlands | - | 1 | £60,000 | - | 2 |
Customer Services Manager Skill Set
Top 19 Co-occurring Skills and Capabilities
For the 6 months to 18 May 2025, Customer Services Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Customer Services Manager in the job title.
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Customer Services Manager Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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