An exciting opportunity for a talented graduate or experienced support professional to join a market-leading, disruptive software company in London as a CustomerSupport Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You … industry, gaining hands-on experience while supporting customers with technology that is at the forefront of innovation. As the first point of contact for customer issues, you’ll play a critical role in triaging problems and working closely with technical teams to ensure swift resolution. Location: Central London … days in office/2 days remote Salary: £30,000 – £35,000 + healthcare, pension etc. Requirements for CustomerSupportEngineer: A minimum of a 2.1 bachelors from an internationally renowned University in a STEM related discipline At least ABB at A-Level or equivalent UCAS points More ❯
CustomerSupportEngineer Department: Sempre Service Employment Type: Permanent - Full Time Location: Barnwood, Gloucester Reporting To: simon atherton Description Join our team and become part of a company that values innovation, growth, and excellence. Sempre is a measurement specialist solving manufacturing challenges across aerospace, automotive, medical, energy … and Micro-Vu, Sempre offers an extensive range of products to increase efficiencies and boost productivity. The Sempre Group was founded in 2000 to support the UK and Irish Manufacturing industry with all things measurement. We have developed to improve efficiency across the whole quality and production process with … sub-contract measurement, training and metrology consultancy. The Sempre Group is a subsidiary of Oxford Metrics since October 2024. Job Purpose The role of CustomerSupportEngineer is a highly technical position that requires strong customer service skills, patience, attention to detail and superior problem solving More ❯
revolutionising the way businesses in the renewable energy sectors operate. We provide a powerful, intuitive platform designed to streamline workflows, improve compliance, and enhance customer experience. Our software enables low-carbon technology installers to manage their processes effectively, ensuring seamless operations throughout the entire customer journey. As part … of our mission to power the net-zero revolution, we are growing our team and looking for a CustomerSupportEngineer to play a crucial role in helping our customers get the most out of Payaca. The Role As a CustomerSupportEngineer , you … will be the frontline of our customer success efforts, helping users troubleshoot issues, optimise their workflows, and integrate Payaca with their existing tools. This is not just a traditional support role; you'll work closely with both customers and our engineering team to diagnose problems, improve our documentation More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Agilent Technologies
CustomerSupportEngineer - LCMS page is loaded CustomerSupportEngineer - LCMS Apply locations United Kingdom - South West England - Bristol time type Full time posted on Posted 3 Days Ago job requisition id Job Description Agilent encourages and supports discoveries that advance the quality of … seek so they can do what they do best: improve the world around us. Want more information on Agilent? Check out ! Every day, Agilent CustomerSupport Engineers help our customers in the United Kingdom to solve issues that enable scientists to make discoveries that improve the quality of … life. Through our work, we deliver insights and provide the support that keeps labs running smoothly and more efficiently. If you already have experience as an engineer working with instruments, or as an end user interested in a career outside the lab? Then, this is an excellent opportunity More ❯
Senior CustomerSupportEngineer - RF – EMEA An exciting opportunity for a CustomerSupportEngineer/Field Application Engineer to join an exciting and growing RF start-up in the UK. This exciting company is developing RF Front-End architectures used in mobile phones … will create, drive and own the strategy for this new applications engineering team. You wll work closely with customers to provide solutions and technical support and assist with design-in opportunities. Technical qualification within electronics or a related subject is a must, as well as familiarity with RF technology … be considered) and you would be expected to travel as and when required. This role comes with a competitive salary, shares and pension contributions. CustomerSupportEngineer/FAE Requirements: Solid technical background in RF engineering, with demonstrable experience in customer-facing roles Strong understanding of More ❯
Senior CustomerSupportEngineer - RF – EMEA An exciting opportunity for a CustomerSupportEngineer/Field Application Engineer to join an exciting and growing RF start-up in the UK. This exciting company is developing RF Front-End architectures used in mobile phones … will create, drive and own the strategy for this new applications engineering team. You wll work closely with customers to provide solutions and technical support and assist with design-in opportunities. Technical qualification within electronics or a related subject is a must, as well as familiarity with RF technology … be considered) and you would be expected to travel as and when required. This role comes with a competitive salary, shares and pension contributions. CustomerSupportEngineer/FAE Requirements: Solid technical background in RF engineering, with demonstrable experience in customer-facing roles Strong understanding of More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Agilent Technologies
Graduate CustomerSupportEngineer - Atomic Spectroscopy Graduate CustomerSupportEngineer - Atomic Spectroscopy Apply locations United Kingdom - East England - Cambridge United Kingdom - England - London time type Full time posted on Posted 16 Days Ago job requisition id Job Description Agilent is a global leader in … to join us as we continue our mission to improve the world around us. Information about Agilent is available at . Every day, Agilent CustomerSupport Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work … we deliver insights and provide support that keep laboratories running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding and exciting work! You will be responsible for supporting our clients with on-site installation, implementation, maintenance and delivery of customer training on More ❯
We are looking to recruit a CustomerSupportEngineer/Photocopier Engineer to cover South Wales, including Swansea and Cardiff, and over to Newport/Bristol/Bath when required. The local office is at Pontyclun (CF72 9FQ). As a CustomerSupportEngineer , you will be the face of Sharp Business Systems, attending customer sites, providing first class service by preparing, installing, maintaining, servicing and repairing a range of multi-function photocopier devices and software. Our engineers work sociable hours (Monday - Friday, office hours). The ideal candidate will have previous … scanning and other functionality over the network. Diagnose and resolve advanced network MFD related issues. Provide relevant training on both hardware and software. Provide support and cover when necessary for other roles. Ad hoc tasks to assist the operation of logistics and service support. Manage stock on vehicles/ More ❯
their resilience and sustainable success. We use our passion and thought leadership in risk management to build and develop the best products, training, and support to help customers on their risk management journey. Why join us? At Protecht, a positive and super friendly culture awaits you, where learning is … days, and paid parental leave. Monthly social events Competitive remuneration and Annual Performance Bonus Generous Employee Referral program Job Overview This role requires a customer-focused mindset, excellent problem-solving skills, and a sound understanding of web technologies and databases. As a CustomerSupportEngineer at … Protecht, you will be working within a dynamic and responsible for providing exceptional technical support for our SaaS application Protecht.ERM to our valued customers. You will work closely with customers to ensure their issues are resolved efficiently and effectively. Some of your key responsibilities: Provide prompt and professional technical More ❯
UK - Client-based Job Type: Permanent/Full Time Date Posted: 01/05/2025 We have an excellent opportunity for a Photocopier Engineer to work on site at the University of Bath, one of our key customers. As a CustomerSupportEngineer, you will … PCs. Set up scanning and other functionalities over the network. Diagnose and resolve network-related MFD issues. Provide relevant training on hardware and software. Support and cover other roles when necessary. Adhere to company processes. Manage stock on vehicles or sites as appropriate. Person Specification Experience as a Photocopier … hardware ranges from space-saving MFPs to high-speed production print systems. We also offer a wide range of software solutions combined with premium support to provide a comprehensive Managed Print Service (MPS). Our IT Services support organizations of all sizes in building and maintaining reliable IT More ❯
millions of laptops and servers, and it is especially popular with enterprise IT and security teams. Your primary responsibilities Leverage technical expertise to assist Customer Success and Engineering to refine Fleet's troubleshooting processes and ensure seamless access to documentation and the Fleet repo. Deploy Fleet on your own … in complex environments to gain firsthand insights into the customer experience and proactively identify areas for improvement. Work hand-in-hand with Customer Success by participating in calls with customers to discuss support issues, diagnose challenges, propose solutions, and drive long-term adoption. Be the first line … of defense in customer Slack channels for any reported problems, how-to questions, feature request intake, and bug report filling. Strong attention to detail and can act as an encyclopedia of knowledge about how Fleet works - our customers represent a wide range of needs across many different use cases. More ❯
to learn and adapt to new challenges. Good verbal and written communication skills. Organization and responsibility. Basic knowledge of computer tools. Responsibilities: Assist in customer service and administrative support. Manage and organize files and documents. Provide assistance with projects and day-to-day tasks. Perform support activities in More ❯