Halo ITSM Consultant
- Hiring Organisation
- Focus Resourcing Group
- Location
- Reading, South East, United Kingdom
- Employment Type
- Permanent Contract, Hybrid
- Salary
- £80,000
discovery workshops to understand service management requirements and challenges Design and configure HaloITSM solutions including workflows, service catalogues, SLAs, automation and reporting Support integrations, data migration, testing and deployment Deliver client training, knowledge transfer and post-implementation support Work closely with project teams and client stakeholders to continually … ITIL principles Experience gathering requirements and translating these into technical and process solutions Knowledge of workflows, service catalogues, SLAs, automation, reporting, integrations and data migration Strong communication, consultancy and stakeholder management skills HaloITSM and ITIL certifications would be advantageous, although relevant professional experience will also be considered. Please ...