CS Operations and AI Specialist
- Location
- Norwich, England, United Kingdom
based automations that streamline Operational Workflows. Integrate and utilize AI tools - including Claude and Gemini - into the existing tech stack, with a focus on data security standards suitable for regulated financial services environments. Integrate AI tools with leading business platforms (Salesforce Service Cloud, Google Workspace, Slack, Snowflake … maintain business processes and system requirements. Configure application workflows, automations, notifications, and process controls. Deploy changes and perform user acceptance activities. Maintain system data quality and ensure operational consistency. Reporting & Adoption Drive adoption of operational best practices across all customer-facing teams. Build and maintain operational dashboards and reports ...