9 of 9 Escalation Management Jobs in the South East

life cycle using agile methodologies and will thrive in a fast-paced environment, solving complex problems . JOB RESPONSIBILITIES The role itself is very varied and will entail: Line management and motivation of a team of developers Performance management Escalation management Administration Scrum mastering/team leadership Help remove blockers and impediments for your team Monitor … and job responsibilities. We offer excellent benefits. Only candidates who are eligible to live and work in the UK need apply. Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets … in Toronto and traded on the S&P/TSX 60. Is This You ? About Us Gladstone is a software company, based in the UK, that provides business critical management software to the fitness and leisure market. A thought leader in this market for over 35 years, we pride ourselves on being innovative with our software to meet the More ❯

life cycle using agile methodologies and will thrive in a fast-paced environment, solving complex problems . JOB RESPONSIBILITIES The role itself is very varied and will entail: Line management and motivation of a team of developers Performance management Escalation management Administration Scrum mastering/team leadership Help remove blockers and impediments for your team Monitor … and job responsibilities. We offer excellent benefits. Only candidates who are eligible to live and work in the UK need apply. Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets … in Toronto and traded on the S&P/TSX 60. Is This You ? About Us Gladstone is a software company, based in the UK, that provides business critical management software to the fitness and leisure market. A thought leader in this market for over 35 years, we pride ourselves on being innovative with our software to meet the More ❯

in depth functional requirements and timelines, aligned with creative, technical, legal teams, testing teams, etc. - Project manage complex campaigns from the conceptual phase to go live, utilizing various project management methodologies to ensure success - Constantly develop and drive new advertising product innovations that are outside of our standard product card by engaging with customers, creative teams and management … and thoroughly manner - Manage client meetings to assess goals, objectives and requests in terms of advertising solutions to drive forward required solutions - Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit. - Develop overall solution plans that meet operational requirements, project manage the … in depth functional requirements and timelines, aligned with creative, technical, legal teams, testing teams, etc.. Project manage complex campaigns from the conceptual phase to go live, utilizing various project management methodologies to ensure success. Constantly develop and drive new advertising product innovations that are outside of our standard product card by engaging with customers, creative teams and management More ❯

Hours per week (Hybrid, 2-3 days per week onsite) Our client seeks a Technical Support Engineer to capitalize on the company's momentum. The clients enterprise IT Service Management platform combines ITIL process support and SaaS delivery to provide a flexible, intuitive, self-managing cloud application. Responsibilities: Providing support to users/administrators of our platform. Supporting and … creative problem-solving approach and strong analytical skills Must be proficient with analysing log files and standard debugging concept Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management Excellent communication skills (verbal and written) Code debugging & Troubleshooting Network and Operating System debugging skills More ❯

creative problem-solving approach and strong analytical skills Must be proficient with analyzing log files and standard debugging concept Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management Excellent communication skills (verbal and written) Code debugging and troubleshooting Network and Operating System debugging skills Due to the volume of applications received More ❯

proficiency in developing, monitoring, and debugging ETL jobs. Deep understanding of SQL and experience with Databricks, Snowflake, BigQuery, Azure, Hadoop, or CDP environments. Hands-on technical support experience, including escalation management and adherence to SLAs. Familiarity with CI/CD technologies and version control systems like Git. Expertise in cloud, on-prem, and hybrid architecture setups. Excellent communication More ❯

Global Technical Support, tasked with ensuring the readiness of upcoming features and services within the Bentley Infrastructure Cloud (BIC) service. This role involves close collaboration with Product Developers, Product Management, and GTS to ensure seamless integration and support for new releases. Given the agile nature of BIC's SaaS offering, the Cloud GTL must actively participate in sprint planning … experts in specific subcomponents. Key responsibilities include coordinating readiness initiatives, managing bug prioritization, and conducting trend analysis. This position plays a critical role in bridging Technical Support and Product Management, offering strategic insights that help prioritize defect resolution based on customer impact and business goals. Additionally, the Cloud GTL will bridge the knowledge gap between Developers and Technical Support … Teams (Product Manager, Development, Q&A etc.) to understand the product development roadmap, focusing on feature and functionality review at the start of the product lifecycle. Work with Product Management and Development to prioritize bug fixes for future releases based on criticality and user impact. Coordinate with GTS Senior/Principal Engineers who are subject matter experts in key More ❯

ensuring the readiness of Global Technical Support (GTS) for upcoming features and services within the Bentley Infrastructure Cloud (BIC) service. This role involves close collaboration with Product Developers, Product Management, and GTS to ensure seamless integration and support for new releases. Given the agile nature of BIC's SaaS offering, the Cloud GTL must actively participate in sprint planning … experts in specific subcomponents. Key responsibilities include coordinating readiness initiatives, managing bug prioritization, and conducting trend analysis. This position plays a critical role in bridging Technical Support and Product Management, offering strategic insights that help prioritize defect resolution based on customer impact and business goals. Additionally, the Cloud GTL will bridge the knowledge gap between Developers and Technical Support … Teams (Product Manager, Development, Q&A etc.) to understand the product development roadmap, focusing on feature and functionality review at the start of the product lifecycle. Work with Product Management and Development to prioritize bug fixes for future releases based on criticality and user impact. Coordinate with GTS Senior/Principal Engineers who are subject matter experts in key More ❯

an enormous opportunity to impact the customer experience, design, architecture, and implementation of products in the wellness space, impacting millions of people's lives. You will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance customer and business needs against technical constraints. Your role will involve maintaining existing products, developing new features, and supporting new … to enhance productivity and performance. Support multiple squads within the Cloud Platform team, managing the product roadmap and coordinating agile ceremonies. The Person Skills and Experience: Extensive Technical Program Management experience in a related industry. Deep understanding of cloud infrastructure and components, particularly in AWS. Experience in Software Development or Architecture, is essential to building credibility and relationships with More ❯