12 of 12 Fault Management Jobs in the UK excluding London

and quality targets ensuring that all works are carried out in accordance with the relevant Health and Safety legislation and company codes of practice. In the event of a fault, you will be required undertake LV & HV switching to restore power to our customers. Key Responsibilities Lead on Safety Performance by setting an exceptional example to colleagues across functions … challenging others when required. Deliver a first-class service to our customers The management and execution of LV & HV Capital Projects and Switchgear Maintenance, which may include cable overlays, switchgear replacement and overhead line refurbishment The management of both LV and HV faults, within unit cost and time constraints The Training and Development of colleagues, up to 11kV … in accordance with the JNC agreement. Knowledge, Skills and Experience Hold a minimum of a HNC level qualification in Electrical Engineering, or equivalent (Essential) Hold LV authorisation, including LV Fault Management (Essential) Hold a minimum of 11kV SAP Authorisation (Essential) Hold 11kV SAP with Field Control Authorisation (Desirable) Demonstrate a high level of engineering experience and knowledge, in More ❯

smooth service transitions. Your responsibilities will involve troubleshooting, issue resolution, and fostering effective communication with customers and various stakeholders. You'll be working to meet 99.99% network availability and management of customer incidents and faults within agreed SLAs. You'llsupport rapid restoration of network fault resolution prior to critical servicefailure where possible, ensuring that 3rdPartyteam remain within agreed … fault management guidelines. You'll take an overall pro-active responsibility for the technical support/issues arising within the environment atData Centres, working with associated Service Desks to ensure the correct action for an incident is taken andposted to the correct resolving agency. You'llinclude all necessary diagnostics/impact assessments andinvestigate network problems identified using pro … active management tools. What youll bring Understanding of networkmanagementand use of Network Management Platform tools Proven track record of successfully prioritising simultaneous activities within SLA Proven track record in complex deliveryof multiple teams and interfaces Self-motivating individual with the ability to develop strong customer relationships as well as functioning in a team environment Must be PC literate More ❯

smooth service transitions. Your responsibilities will involve troubleshooting, issue resolution, and fostering effective communication with customers and various stakeholders. You'll be working to meet 99.99% network availability and management of customer incidents and faults within agreed SLAs. You'llsupport rapid restoration of network fault resolution prior to critical servicefailure where possible, ensuring that 3rdPartyteam remain within agreed … fault management guidelines. You'll take an overall pro-active responsibility for the technical support/issues arising within the environment atData Centres, working with associated Service Desks to ensure the correct action for an incident is taken andposted to the correct resolving agency. You'llinclude all necessary diagnostics/impact assessments andinvestigate network problems identified using pro … active management tools. What youll bring Understanding of networkmanagementand use of Network Management Platform tools Proven track record of successfully prioritising simultaneous activities within SLA Proven track record in complex deliveryof multiple teams and interfaces Self-motivating individual with the ability to develop strong customer relationships as well as functioning in a team environment Must be PC literate More ❯

cross-functional group, bringing together data science, machine learning, software engineering, and DevOps to deliver performance focused platforms and solutions. In reliability engineering, you will understand issue tracking and management, root cause analysis, integrating with other systems through API's, and will have experience in building complex user interfaces that can present and manage large amounts of data. As … cohesive application estate. The role will be primarily based at the McLaren Technology Centre with a proportion of the time spent working from home. Principal Accountabilities: Partner with Product Management to capture and understand project requirements, define specifications, and to architect robust, scalable, and testable software solutions for reliability tools. Own the technical roadmap for Engineering tools, ensuring that … Using planning tools such as Jira, Github, or Azure DevOps to organise and track your work. High competency in written and oral English language. Desirable Experience with issue and fault management systems. Knowledge and experience of how to integrate with and build OpenAPI/gRPC based systems. Experience building sophisticated plots/charting (Plotly, Matplotlib) and reporting systems More ❯

call rota with the occasional meetings in Warwickshire. What will you be doing? Youll have the ability to act as the on-site technical expert Youll be operationally Monitoring & Management of Voice/Data network and associated systems. Youll be providing 2nd line support to resolve faults and carry out changes on the networks. Youll be providing technical and … fault management capabilities, 2nd/3rd line support to resolve and assist in resolving network issues. Youll be be a part of a 2nd/3rdLine Technical Support & Delivery team focused on complex technical delivery activities supporting specific areas of Customer Services. Other duties will be Complex delivery in line with customer SLAs Active participation in the customers … governance cycles Accurate resource planning and forecasting Complex incident management (Technology and Solution based). Root Cause analysis for major incidents and escalated faults. What youll bring Youll bring knowledge and experience of LAN/WAN and Wireless LAN concepts, equipment (Cisco), including TCP/IP, MPLS, QoS, VLANs, Cisco Call Manager. Knowledge of security best practices. Youll have More ❯

a pivotal role in actively supporting the bank’s DC infrastructure, ensuring operational success, and mentoring other team members. Key Responsibilities: • Ensure full operational continuity and reporting along with management of the DC Engineers and 3rd Party suppliers/services. • Ensure the Data Centre is visually always kept to a high standard. • Responsible Financial Budgeting for all on-premises … hosted services. • Create and maintain Standard Operating Procedures (SOPs) relevant to each location and Facilities provider. • Maintain infrastructure asset management and asset lifecycle reports for both DC and infrastructure assets • Capacity management including power, floor space and assisting with forecasting loadings. • Change management approval site level responsibility. • Support the CTO team with Incident and problem management. • Responsible … Data Centre related issues, ensuring rapid resolution and minimal business impact, including out of hours. • Plan and oversee DC upgrades and changes, ensuring thorough testing and compliance with change management policies. • Develop SLA’s and processes for service requests such as ‘remote hands’ service or cabling requests. • Assist with monthly reporting on DC power usage (subject to usage availability More ❯

SWARCO UK and Ireland SWARCO UK: The Better Way. Every Day. At the forefront of intelligent traffic management, we design and deliver innovative solutions that keep people moving safely and efficiently across the UK and Ireland . SWARCO The Better Way. Every Day. What you will do We have a vacancy for a Service Delivery Manager - based in Dublin. … managing work programmes balancing planned and reactive workload. Experience auditing and enforcing compliance with H&S and quality procedures. Commercial awareness: able to interpret contract terms, and support senior management in the processing of variations, and support profitability. Recognised H&S qualification (IOSH Managing Safely minimum; NEBOSH General/Construction desirable). Working understanding of electrical safety and related … regulations (advantageous if role interfaces with LV/ELV systems). Familiarity with AFMS (Asset & Fault Management System) and related field service management/mobile workforce apps. Data literacy: capable of analysing service metrics and presenting actionable insights What we offer As well as providing a competitive salary and benefits package, SWARCO actively runs employee opinion surveys More ❯

Project description One of the biggest UK rail network companies operating with rail infrastructure and asset management has a need to develop and support enterprise-level information systems.We require an experienced Solution Architect to act as the design authority, responsible for the compilation of the high-level architecture to support projects and their constituent workstreams based on the strategic … and to-be technical infrastructure.Business Tools Projects involve the delivery of various Telecom Operations Systems projects, including essential software upgrades on critical telecoms operational support systems (OSS) used for fault detection, investigation, and resolution by telecoms teams. These upgrades are essential because they are primarily driven by software vendors' discontinuing support on older versions of their software. The remaining … upgrades are enhancements to make telecoms' fault management processes more efficient, or to reduce telecom's fault reaction times. Example key applications include IBM API Gateway IBM Control desk (SCCD), IBM Netcool, Cramer and SolarWinds. Responsibilities - Act as the design authority for projects and programmes, responsible for the compilation of the high-level architecture to support programmes More ❯

Investigation of network faults and incidents as and when reported by the customer. Perform health checks on networks and underlying infrastructure. Respond to network issues as highlighted by the Fault Management System. Liaise and assist the third line support team with network issues. Accurate reporting of faults using established ticketing systems. Generate customer reports as and when directed … by the Service Management team. Please note that the successful candidate will be required to pass a targeted medical questionnaire and/or medical examination as a condition of employment for this role. This role is full time, 37 hours per week and is based on site at Corsham, Wiltshire. In this role, you'll be required to be … on call (weekday evenings, weekends). Essential Experience of the Network Operations Engineer Experience within a Network Operations environment or Network Management Centre. Exposure to first and second line support networking practices. Good IP switching and routing skills to include VLAN, STP, OSPF, BGP, MPLS, VOIP (Voice over Internet Protocol). Broad exposure to the telecommunications industry. Good communications More ❯

hoc network reports as requested by both internal and external customers. Leading by example, to ensure each customer interaction is logged within Freshdesk to aid in accurate and prompt fault management To actively pursue technical training and to continually update technical expertise. Seeking further training on products and services, sharing this knowledge with shift colleagues. To make recommendations … s product portfolio in order to be able to direct and support both 1st and 2nd line support teams as required Tasks appropriate to the role, as delegated by management The ideal candidate for the Technical Support Engineer role would have: Customer Service and/or Network Operation Experience Possess a keen commercial awareness with ability to work on … new systems and services. Inmarsat and/or VSAT operational, service or technical experience Have in depth technical knowledge of at least some of the following customer equipment or management systems Inmarsat Satellite Maritime Customer Equipment. Seatel & T&T VSAT equipment. Inmarsat Land Mobile systems including BGAN's, Iridium and Thuraya & GX Practical experience of IP networking (CCNA/ More ❯

grid reliability and decarbonisation Attractive Package - Competitive salary, annual bonus potential, generous pension, private healthcare, EV scheme & more The Role: Day-to-day oversight of grid metering systems, including fault management and installations Lead the compliance and continual improvement of grid protection policies Investigate and report on grid disturbances and transient events Analyse high-speed data (oscillations, harmonics More ❯

to incoming calls and emails related to facilities faults and issues Accurately input data into the helpdesk system and assign tasks to relevant teams or engineers Monitor and update fault progress, ensuring timely resolution and communication with stakeholders Liaise with internal and external teams to coordinate follow-ups and maintain service levels Support administrative and reporting tasks related to … fault management Requirements: Previous experience in a helpdesk, customer service, or facilities support role Strong IT and data entry skills Excellent verbal and written communication skills Ability to stay calm under pressure and prioritise effectively Reliable and punctual Additional Information: Full-time role: 40 hours per week CV submission is required for application To apply, please send your More ❯