York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Erin Associates
IT Training and Support Analyst York/Hybrid Competitive salary + Excellent Benefits This multi-site professional services firm are looking for an experienced IT Training and Support Analyst to join their team. This is a brand-new role, which would suit someone who enjoys working with people and supporting positive change. On-top of delivering … engaging training sessions, youll support the rollout of new technology and processes, acting as the SME for business process support. As an IT Training Analyst, you will also provide occasional second-line support where queries relate to how systems or processes should be used. You will also support onboarding of new joiners with introductory training on core systems … will be primarily on-site for the probationary period, with the opportunity for hybrid working once you are settled. Key responsibilities: As part of a team, help deliver the IT Training Strategy. Design and deliver training material in various different formats Monitor and assess staff knowledge absorption and the effectiveness of training Design and deliver training feedback evaluations for More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Investigo Limited
IT Technical Analyst Location: Leeds/Hybrid Working Type: Permanent Role Overview The IT Technical Analyst is responsible for evaluating, understanding, and analyzing technology systems and services. The role involves identifying areas for improvement and providing analytical support to drive the implementation of IT systems through our delivery towers that meet organizational goals and optimize … business processes. The analyst gathers feedback from sources such as PMs, BAs, Engineers, Scrum Masters, Architects, and Developers to assist in designing and implementing systems and troubleshooting issues. This role bridges the gap between business needs and technical solutions, requiring strong analytical skills, technical knowledge, and effective communication to translate complex technical concepts into actionable insights for stakeholders. Key … Responsibilities Gather and analyze feedback to improve IT systems and processes. Collaborate with cross-functional teams to design and implement technical solutions. Troubleshoot and resolve technical issues efficiently. Qualifications and Skills Knowledge of IT management practices and certifications such as ITIL, Agile, DevOps, SRE. Strong technical understanding of IT infrastructure, databases, data management, programming languages, integration layers More ❯
Goole, North Humberside, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
IT SUPPORT ANALYST HYBRID WORKING - 1 or 2 DAYS IN OFFICE PER WEEK HQ - GOOLE SALARY - CIRCA £30K + BENEFITS Your new role The IT Support Analyst is responsible for supporting, monitoring, and improving Service Request processes within the ITSM platform (IT Service Management). You will ensure requests are fulfilled accurately and efficiently, maintain … catalogue content and workflows, and collaborate with IT teams to drive continual improvements and enhance the user experience. What you'll need to succeed Candidates wishing to be considered for this role must be able to demonstrate the following experience: ITIL Foundation certification. Experience working in IT Service Management (ITSM Tools) Familiarity with Service Request processes and ITIL More ❯
Goole, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
IT SUPPORT ANALYST HYBRID WORKING - 1 or 2 DAYS IN OFFICE PER WEEK HQ - GOOLE SALARY - CIRCA £30K + BENEFITS Your new role The IT Support Analyst is responsible for supporting, monitoring, and improving Service Request processes within the ITSM platform (IT Service Management). You will ensure requests are fulfilled accurately and efficiently, maintain … catalogue content and workflows, and collaborate with IT teams to drive continual improvements and enhance the user experience. What you'll need to succeed Candidates wishing to be considered for this role must be able to demonstrate the following experience: ITIL Foundation certification. Experience working in IT Service Management (ITSM Tools) Familiarity with Service Request processes and ITIL More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Akkodis
If you're obsessed with the world of Cyber Security and IT Security and are looking to join a UK leader where you will be able to identify vulnerabilities and monitor emerging threats.. Look no further. It's an exciting time for my client and they're going through a massive digital transformation which will touch all areas … of their business. With a huge IT estate in place with vast amounts of business sensitive data.. they need to ensure their estate is safe and secure. This is absolutely mission-critical to the business.. and this is where you come in! I'm looking for an IT Security Analyst/Cyber Security Analyst to join … environment. Your role will be to proactively assess alerts and threats through thorough investigation - ultimately, you'll be super proactive in regards to threat hunting. You'll just "get it" in regards to having what it takes to help the company maintain a robust and stable security landscape. You may even come from a Sys Admin or DevOps More ❯
Hull, North Humberside, England, United Kingdom Hybrid / WFH Options
Akkodis
If you're obsessed with the world of Cyber Security and IT Security and are looking to join a UK leader where you will be able to identify vulnerabilities and monitor emerging threats.. Look no further.It's an exciting time for my client and they're going through a massive digital transformation which will touch all areas of their … business. With a huge IT estate in place with vast amounts of business sensitive data.. they need to ensure their estate is safe and secure. This is absolutely mission-critical to the business.. and this is where you come in!I'm looking for an IT Security Analyst/Cyber Security Analyst to join an established … environment. Your role will be to proactively assess alerts and threats through thorough investigation - ultimately, you'll be super proactive in regards to threat hunting. You'll just "get it" in regards to having what it takes to help the company maintain a robust and stable security landscape. You may even come from a Sys Admin or DevOps More ❯
The IT Service Desk Analyst will provide first-line technical support for a professional services organisation, ensuring smooth operations and excellent service delivery. This role is based in Manchester and requires a proactive approach to problem-solving within the technology department. Client Details This professional services organisation is a medium-sized business with a focus on delivering exceptional … client solutions. The company operates in Manchester and values efficient processes and high-quality technical support. Description Provide first line technical support to staff, resolving IT issues effectively and efficiently. Monitor and manage service desk tickets, ensuring timely responses and resolutions. Assist with setting up and maintaining user accounts, hardware, and software. Collaborate with the wider technology team to … to documenting procedures and creating knowledge base articles for common issues. Participate in system updates, patches, and maintenance activities as required. Support office-based and remote employees with their IT needs. Ensure compliance with company IT policies and security protocols. Understanding of ITIL best practice Excellent telephone manner and professional demeanor Experience of using call logging software and More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Michael Page Technology
The IT Service Desk Analyst will provide first-line technical support for a professional services organisation, ensuring smooth operations and excellent service delivery. This role is based in Manchester and requires a proactive approach to problem-solving within the technology department. Client Details This professional services organisation is a medium-sized business with a focus on delivering exceptional … client solutions. The company operates in Manchester and values efficient processes and high-quality technical support. Description Provide first line technical support to staff, resolving IT issues effectively and efficiently. Monitor and manage service desk tickets, ensuring timely responses and resolutions. Assist with setting up and maintaining user accounts, hardware, and software. Collaborate with the wider technology team to … to documenting procedures and creating knowledge base articles for common issues. Participate in system updates, patches, and maintenance activities as required. Support office-based and remote employees with their IT needs. Ensure compliance with company IT policies and security protocols. Understanding of ITIL best practice Excellent telephone manner and professional demeanor Experience of using call logging software and More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Networker Global Limited
Job Title: Data AnalystIT Infrastructure & Optimisation Location: Sheffield (Hybrid 3 days onsite per week) About the Role: Were hiring an experienced Data Analyst to join a global technology function supporting one of the worlds leading financial institutions. This is an exciting opportunity to work on high-impact infrastructure optimisation projects, where your analysis will directly contribute … reduction, sustainability, and smarter technology usage. Youll be responsible for transforming and interpreting complex data from various infrastructure systems (such as servers, storage, databases, PCs, and more), and turning it into clear, insightful reports and high-quality presentations for senior stakeholders. Key Responsibilities: Analyse IT infrastructure data to identify cost-saving and optimisation opportunities Clean, map, and transform … skills Proficient in Power BI and data visualisation best practices Confident in creating high-quality, visually impactful PowerPoint presentations Logical approach to data mapping and problem solving Understanding of IT infrastructure (e.g. servers, storage, virtual environments, data centres) Knowledge of financial processes such as budgeting and cost allocation for IT services Strong attention to detail and ability to More ❯
talented Radius colleagues. We've achieved big things already, but we're just getting started. This is where you come in... Job Description We are seeking an experienced Senior IT Service Delivery Analyst to support the efficient delivery of IT Services across Radius. You will work within the Service Delivery team, focussing on areas such as software … licencing, audit management, supplier and contract oversight and internal IT asset tracking. This non-technical, process focussed role plays a key part in ensuring compliance, minimising risk, and maintaining operational control over IT inventories and third-party services. The position is based from our head office in Crewe, Cheshire and reports into our IT Service Delivery Manager. … Your responsibilities day to day will be... Work closely with the Service Delivery Manager to identify and drive service improvements, to ensure effective IT service delivery. Act as a liaison between end-users and IT teams to ensure effective communication and excellent customer service, ensuring that IT services meet or exceed expectations. Support adherence to internal controls More ❯
IT Support Analyst – Onsite Managed Services Manchester, United Kingdom Start Date: Immediate Client Site Full-Time | Monday to Friday | Onsite Your Mission: As an IT Support Analyst , you’ll be the frontline of technical support — delivering best-in-class service to end-users, resolving hardware and software issues, and collaborating with internal IT teams to More ❯
We are looking for a driven and enthusiastic Business Analyst to join JMW's IT Development team at our Head Office in Spinningfields, Manchester city centre. As a Business Analyst, you will be the vital link between the Business and IT, analysing and solving problems as part of the firms Product, Software and Solution Delivery life … cycle. Reporting to the DevOps Director, the key responsibilities of your role day-to-day will include: Liaising with business stakeholders, Product Owners and the IT team to enable effective analysis of processes, procedures and business challenges. Owning and developing relationship with Product Owners and third parties, working together to optimise and enhance features and integrations. Defining and mapping … and impacts of a proposed business change. As our firm continues to grow, so too will the scope of your role. Working closely with the Development team and wider IT team, you'll have the opportunity to contribute to key projects that support the firm's digital transformation. About You We're looking for someone with minimum one year More ❯
IT Change and Configuration Analyst (5477) We're a national law firm with a local reach. Our legal experts are here for you. Whether it's personal or business, we understand that everyone's situation is different. But we're more than just a law firm - we're a team of people working together to help individuals … everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information. Your Role Working as a IT Change Analyst, you'll be responsible for providing the appropriate level of Service Assurance governance by assisting in the management of the day to day operational activities relating … repeatable mechanism to respond to internal and external audit reviews and help and manage create/implement remediation plans where appropriate. Ensuring all change/releases to the IM IT estate follow correct process including testing in a pre-production environment. Reviewing and analysing CMDB data highlighting issues or concerns and ensuring accuracy and quality. Updating and managing data More ❯
IT Change and Configuration Analyst (5477) We're a national law firm with a local reach. Our legal experts are here for you. Whether it's personal or business, we understand that everyone's situation is different. But we're more than just a law firm - we're a team of people working together to help individuals … everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information. Your Role Working as a IT Change Analyst, you'll be responsible for providing the appropriate level of Service Assurance governance by assisting in the management of the day to day operational activities relating … repeatable mechanism to respond to internal and external audit reviews and help and manage create/implement remediation plans where appropriate. Ensuring all change/releases to the IM IT estate follow correct process including testing in a pre-production environment. Reviewing and analysing CMDB data highlighting issues or concerns and ensuring accuracy and quality. Updating and managing data More ❯
IT Change and Configuration Analyst (5477) We're a national law firm with a local reach. Our legal experts are here for you. Whether it's personal or business, we understand that everyone's situation is different. But we're more than just a law firm - we're a team of people working together to help individuals … everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information. Your Role Working as a IT Change Analyst, you'll be responsible for providing the appropriate level of Service Assurance governance by assisting in the management of the day to day operational activities relating … repeatable mechanism to respond to internal and external audit reviews and help and manage create/implement remediation plans where appropriate. Ensuring all change/releases to the IM IT estate follow correct process including testing in a pre-production environment. Reviewing and analysing CMDB data highlighting issues or concerns and ensuring accuracy and quality. Updating and managing data More ❯
IT Service Desk Engineer Location: Fully RemoteSalary: £25-£29k – 18:00-02:00am shiftType: Permanent/Fulltime Our client is a global provider of services and a truly outstanding organisation to work for. The Service Desk is the entry point and ongoing single point of contact for all IT support related interactions. • Providing colleagues with the tools they … need to do their job• Prompt identification, understanding and resolution of issues• Pro-actively working towards issue prevention• Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction.You will be part of a proud, innovative community where ideas are encouraged, opinions count … job satisfaction and wellbeing really matter. Principal Accountabilities: • Deliver Services that support business objectives and outcomes, providing technical support, training and advice via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders• Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment More ❯
North Yorkshire, United Kingdom Hybrid / WFH Options
Reed Technology
IT Service Desk Engineer Location: Fully Remote Salary: £25-£29k - 18:00-02:00am shift Type: Permanent/Fulltime Our client is a global provider of services and a truly outstanding organisation to work for. The Service Desk is the entry point and ongoing single point of contact for all IT support related interactions. * Providing colleagues with the … tools they need to do their job * Prompt identification, understanding and resolution of issues * Pro-actively working towards issue prevention * Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community where ideas are … job satisfaction and wellbeing really matter. Principal Accountabilities: * Deliver Services that support business objectives and outcomes, providing technical support, training and advice via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders * Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment More ❯
Morpeth, Northumberland, North East, United Kingdom
In Technology Group Limited
Job Title: IS Support Analyst (2nd Line Support) Location: Morpeth, Northumberland Salary: £30,000-£32,000 per annum Are you a skilled IT professional looking to take the next step in your support career? We're seeking a proactive and technically capable IS Support Analyst to deliver expert second-line IT support across Laboratory, Packaging, and … Pharmaceutical manufacturing environments. About the Role: As an IS Support Analyst, you'll act as a vital link between the IT Helpdesk and end users working in highly regulated GxP environments. You will troubleshoot issues, maintain system integrity, and ensure minimal downtime of business-critical and validated systems. This role is key to supporting seamless operations in both … laboratory and production settings. Key Responsibilities: Provide second-line IT support for end users across regulated operational areas. Troubleshoot and resolve complex software, hardware, and infrastructure issues. Support and maintain validated workstations, instrumentation PCs, and specialized systems like LIMS, SCADA/HMI, and PLC-integrated devices. Collaborate with infrastructure teams and vendors to resolve escalated issues. Ensure compliance with More ❯
IT and Security Training Analyst A great chance to form a pivotal role in the organisation’s security processes. Prevention is better than the cure and you will work with the users and the IT team to deliver engaging training content around security, phishing, MFA and more. Your efforts will ensure that every employee is not only More ❯
Job Description Organon is recruiting for an IT Infrastructure Analyst to join our world class manufacturing site in Cramlington, Northumberland. This role within the IT Department is to support our infrastructure; including networks, server platforms and their supporting facilities and hardware; ensuring that these systems are developed, implemented and maintained within Corporate and Regulatory guidelines. Role Responsibilities … Co Management and delivery of minor capital projects. Provide infrastructure support for other IT projects, aligning with company technology standards. Key member of the IT Packaging Modernisation/Expansion project - defining and implementing modern technology standards with global SMEs. Collaboration with global technology teams through value streams. Coordinate delivery of infrastructure assets with local vendors. Active role in … defining and designing our local infrastructure landscape as part of our assets Lifecycle Management program. Participate in continuous improvement processes working with the IT team and business to realise productivity and operation availability of critical site assets. Contribute towards defining system and strategy for Infrastructure assets (Lifecycle Management). Support and troubleshoot infrastructure incidents and issues, leveraging global experts More ❯
Warrington, Cheshire, United Kingdom Hybrid / WFH Options
Sunbelt Rentals Careers
About The Role We now have a fantastic opportunity for an IT Senior Test Analyst to join our team, taking on responsibility for ensuring the ongoing and improving quality and stability of internal and customer-facing, business-critical and innovative applications, in both new and legacy technologies where appropriate. Sunbelt Rentals is a FTSE100 business operating a bespoke … Agile framework based on SCRUM and KANBAN, combined with Waterfall project management principles at a program level to ensure correct prioritisation and scoping of deliverables. As a Senior Test Analyst, you will participate in sprint cycles, planning, review sessions, and the iterative build, test, and deployment processes within your delivery team. Roles and Responsibilities Embed as part of an More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Networker Global Limited
Job Title: Senior Analyst FinOps (On-Premise IT Optimisation) Location: Sheffield (Hybrid 3 days onsite per week) About the Role: Were looking for a Senior Analyst with a strong background in IT cost optimisation and FinOps to join a globally operating technology function. In this role, youll help drive critical cost transparency and rightsizing initiatives across … smarter technology investment, sustainability, and operational efficiency. Youll work closely with cross-functional teams to design and deliver data-led insights, models, and reporting that inform strategic decisions around IT infrastructure usage and costs. Key Responsibilities: Lead and support FinOps initiatives focused on on-premise infrastructure cost optimisation (e.g. servers, storage, databases, mainframes, PCs, software licences) Design and implement … cost management Familiarity with one or more optimisation techniques: software licence reduction, hardware decommissioning, storage/application rationalisation, or compute optimisation Understanding of Technology Business Management (TBM) and internal IT cost recharge models Strong analytical skills with experience using Excel or MS Access for data transformation Knowledge of IT infrastructure including data centres, networks, virtual environments, and application More ❯
spec Desirable click apply for full job spec Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer More ❯
with key applications such as Office 365, Outlook, Teams, etc. Excellent verbal and written communication skills. Exceptional customer service and interpersonal abilities. Commitment to maintaining technical competence in relevant IT areas. This is a Monday to Friday role 10am to 3pm. More ❯
with key applications such as Office 365, Outlook, Teams, etc. Excellent verbal and written communication skills. Exceptional customer service and interpersonal abilities. Commitment to maintaining technical competence in relevant IT areas. This is a Monday to Friday role 10am to 3pm. More ❯