Join to apply for the IT Support Analyst role at Powerhouse Lighting . Offering Circa. £28,000 - £30,000 Basic Salary plus Benefits. Office Based in Halifax. Our client is seeking an IT Support Analyst to support around 50 users on a Windows-based network. This hands-on position offers exposure to a wide range of … IT disciplines, with a primary focus on infrastructure support and maintenance. You will be a key player in delivering efficient, reliable IT services, contributing to continuous improvement across the business. The IT Support Analyst will have technical knowledge, particularly in networks, PCs, and business software (especially Excel), and a strong desire to learn and take on … new challenges. IT Support Analyst Key Responsibilities Provide day-to-day support for all IT infrastructure, systems, hardware, and software. Manage and maintain integrations with third-party platforms. Troubleshoot and resolve technical issues across the organisation. Liaise with external providers to manage services such as servers, telephony, and printing. Collaborate with developers to maintain and enhance our More ❯
Offering Circa. £28,000 - £30,000 Basic Salary plus Benefit Office Based in Halifax Our client is seeking an IT Support Analyst to join their business to support around 50 users on a Windows-based network. This hands-on position offering exposure to a wide range of IT disciplines, with a primary focus on infrastructure support and … maintenance. Youll be a key player in delivering efficient, reliable IT services, contributing to continuous improvement across the business. The IT Support Analyst will have technical knowledge, particularly in networks, PCs, and business software (especially Excel), and a strong desire to learn and take on new challenges. IT Support Analyst Key Responsibilities Provide day-to … day support for all IT infrastructure, systems, hardware, and software. Manage and maintain integrations with third-party platforms. Troubleshoot and resolve technical issues across the organisation. Liaise with external providers to manage services such as servers, telephony, and printing. Collaborate with developers to maintain and enhance our clients website. Assist with continuous improvement projects, driving efficiency and cost reduction. More ❯
York, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Job Title: IT Service Analyst - Second Line Support Location: Hybrid - Harrogate (main office), with regular travel to Leeds and Burnley Salary: Up to £30,000 + training & development Why Apply? Job Title: IT Service Analyst - Second Line Support Location: Hybrid - Harrogate (main office), with regular travel to … Leeds and Burnley Salary: Up to £30,000 + training & development Why Apply? Looking for a fast-paced, hands-on IT support role where no two days are the same? This permanent opportunity with a market leading organisation, who are highly respected in their field, offers a hybrid working pattern, exceptional development opportunities, and the chance to play a … key role across the Yorkshire/Lancashire area. Ideal for someone proactive, reliable, and ready to take ownership of their work. IT Service Analyst Responsibilities Provide second-line IT support across multiple UK sites (Harrogate, Leeds, Burnley) Build, configure, and troubleshoot laptops and desktops Deliver desk-side support and respond to technical incidents and service requests Support More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
Job Title: IT Service Analyst - Second Line Support Location: Hybrid - Harrogate (main office), with regular travel to Leeds and Burnley Salary: Up to £30,000 + training & development Why Apply? Looking for a fast-paced, hands-on IT support role where no two days are the same? This permanent opportunity with a market leading organisation, who are … development opportunities, and the chance to play a key role across the Yorkshire/Lancashire area. Ideal for someone proactive, reliable, and ready to take ownership of their work. IT Service Analyst Responsibilities Provide second-line IT support across multiple UK sites (Harrogate, Leeds, Burnley) Build, configure, and troubleshoot laptops and desktops Deliver desk-side support and … respond to technical incidents and service requests Support users with Microsoft 365, Windows 10/11, and standard software packages Collaborate with wider IT team to escalate and resolve complex issues Maintain documentation and support logs in line with ITIL standards Travel between sites as needed to support onsite users IT Service Analyst Requirements Proven second-line More ❯
IT Support Analyst £27,000 - £30,000 + Holiday + Training + Progression + Pension + Benefits Crewe If you're a skilled IT Engineer who is looking for a varied role within a company that will support your professional development then this job would be a good fit. The primary focus of this role will be … server administration tasks, including making changes and additions to the company's WANs and LANs. The role will also require offering support across all aspects of the company's IT systems as needed. The company have cemented themselves at the top of their industry through years of constant success and are now the suppliers for clients across the UK. … They are now looking for an additional IT professional to join their growing team. The ideal candidate will be a hands-on problem solver with a passion for delivering high-quality technical work and outstanding customer service. You'll come with years of experience in a similar support role where you have been working on projects across the business More ❯
Altrincham, England, United Kingdom Hybrid / WFH Options
Altech Group Ltd
IT Support Analyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a IT Support role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data, Development, Security … and MDM tools Patching, security updates, and basic infrastructure tasks Collaborating with wider tech teams on improvements, rollouts, and upgrades What We’re Looking For: Experience in a similar IT Support role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, Active Directory, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP … Days holiday + Bank Holidays + Birthday off and this Increases every year in the role Extra leave to focus on professional qualifications. And they will even pay for it! If this role sounds interesting get in contact with Nick Gandhi @ Altech Group More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
Altech Group Ltd
IT Support Analyst - £30k - £32k - Altrincham Hybrid - Fintech If you have around 2 years experience in a IT Support role and looking for a company to take the next step this could be the route to go. Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data, Development, Security … and MDM tools Patching, security updates, and basic infrastructure tasks Collaborating with wider tech teams on improvements, rollouts, and upgrades What We’re Looking For: Experience in a similar IT Support role (1st/2nd Line) - Apprenticeship or year in industry would be considered Knowledge of Windows OS, Active Directory, hardware troubleshooting Familiarity with Microsoft 365, Dell/HP … Days holiday + Bank Holidays + Birthday off and this Increases every year in the role Extra leave to focus on professional qualifications. And they will even pay for it! If this role sounds interesting get in contact with Nick Gandhi @ Altech Group More ❯
Social network you want to login/join with: IT Service Operations Technical Analyst, warrington, cheshire col-narrow-left Client: Bodycote Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Bodycote operates an international network of facilities serving a wide range of industries … of our business depends upon the skills, commitment and loyalty of our people. We strive to offer a working environment where these attributes are rewarded and valued. Bodycote Group IT are looking to recruit an IT Service Operations Technical Analyst to join our busy team based in Macclesfield. Main Responsibilities: Resolving incidents & requests in line with the … defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and management of Bodycote infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming ITMore ❯
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
K3 Capital Group Plc
The role: We are seeking an experienced 1st line service desk support analyst to join our newly created internal IT Service Desk team providing 1st Line IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will proactively log and resolve issues and complete requests, ensuring a seamless experience for end … users. With a focus on delivering exceptional customer service, you will uphold our company Service Level Agreements and contribute to the success of our IT Service Desk Team. In order to succeed in this position, you will have excellent spoken English with the ability to provide technical support to end users who do not want to hear jargon! You … support to end-users, ensuring smooth and efficient operation of their computer systems and applications. The ITSDA will be responsible for diagnosing and resolving hardware and software issues, servicing IT requests and ensuring IT processes and polices are adhered to and escalating more complex problems when necessary whilst delivering exceptional customer service to our internal users. The ITSDA More ❯
of our business depends upon the skills, commitment and loyalty of our people. We strive to offer a working environment where these attributes are rewarded and valued. Bodycote Group IT are looking to recruit an IT Service Operations Technical Analyst to join our busy team based in Macclesfield. Main Responsibilities: Resolving incidents & requests in line with the … defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and management of Bodycote infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service improvement. Representing Group IT within the business and at all times delivering world class customer service. Collaboration with a global Bodycote Group IT presence supporting over 4,500 IT users in 180+ locations. Required qualifications, experience and skills: Broad knowledge of Windows Server and Client operating systems, with a More ❯
We are seeking an experienced 1st line service desk support analyst to join our newly created internal IT Service Desk team providing 1 st Line IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will proactively log and resolve issues and complete requests, ensuring a seamless experience for end users. … With a focus on delivering exceptional customer service, you will uphold our company Service Level Agreements and contribute to the success of our IT Service Desk Team. In order to succeed in this position, you will have excellent spoken English with the ability to provide technical support to end users who do not want to hear jargon! You will … support to end-users, ensuring smooth and efficient operation of their computer systems and applications. The ITSDA will be responsible for diagnosing and resolving hardware and software issues, servicing IT requests and ensuring IT processes and polices are adhered to and escalating more complex problems when necessary whilst delivering exceptional customer service to our internal users. The ITSDA More ❯
warrington, cheshire, north west england, united kingdom
Bodycote
of our business depends upon the skills, commitment and loyalty of our people. We strive to offer a working environment where these attributes are rewarded and valued. Bodycote Group IT are looking to recruit an IT Service Operations Technical Analyst to join our busy team based in Macclesfield. Main Responsibilities: Resolving incidents & requests in line with the … defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and management of Bodycote infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service improvement. Representing Group IT within the business and at all times delivering world class customer service. Collaboration with a global Bodycote Group IT presence supporting over 4,500 IT users in 180+ locations. Required qualifications, experience and skills: Broad knowledge of Windows Server and Client operating systems, with a More ❯
Primary Details Time Type: Full time Worker Type: Employee Senior IT Business Analyst The Opportunity QBE Europe is looking for a Senior IT Business Analyst to join a well- established Transformation and technology company. This is a fantastic opportunity for someone looking to make a significant impact in a leading insurance company. You will have the … success of our modernisation initiatives. Understanding the business needs and desired outcomes remains of upmost importance and will be key to the next phases of our growth. The Business Analyst’s role is to ensure that high value is delivered in the most efficient way to the customer. The BA will have the a bility to problem solve and … against acceptance criteria, through test planning, execution, coordination, etc. Partner ing with Architects or Development teams to produce appropriate design specifications Continuously review and assess solution delivery to ensure it will meet business requirements. Continuous Improvement & Agile Ways of Working Embrace, challenge and evolve standards and practices around ways of working. Drive continuous improvement within scrum or project teams More ❯
collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach. Overview of Role Working as a Service Desk Analyst you will be the first point of contact for all employees seeking to resolve IT issues. Speedy and intelligent resolution of IT incidents is the key to … can deliver on its promises to its clients. Key Duties and Responsibilities Provide a single point of contact for our employees and confidence that we are actively addressing their IT issues. Deliver an outstanding customer experience by focusing on our employees' needs and providing timely resolutions with clear and regular communication. Provide clear updates in the IT Service … enhancements to continually improve our services. Understand the critical needs of the business and escalate urgent issues to minimize the impact to the business and employee productivity. Ensure the IT solutions we deliver comply with Mott MacDonald standards, policies and any regulation; this includes adhering to our internal governance. Candidate Specification Knowledge of endpoint hardware, networking, and hosting concepts More ❯
that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world. JOB PURPOSE To provide 1st/2nd line IT Support to all UK Group companies across the UK/Europe. Supporting over 500 users either face to face or remotely across multiple sites. Log all calls within the … IT Helpdesk system and provide excellent technical and customer service skills to all levels of the business. Additional to IT support duties, assisting with the daily monitoring/administration and support of the local Infrastructure environment will be required. This consists of several physical servers hosting around 30 virtual servers with off site replication. MAIN RESPONSIBILITIES Ensure all … calls and tasks are logged in the helpdesk call logging software – ServiceNow. Keep all open logs up to date and current with accurate & relevant information. Support the wider IT Infrastructure (Servers/Patching/Fault finding). Active Directory support. Provide Desktop support (hardware and software) both in person and remotely. Support all CMA-CGM applications (including CCIS). More ❯
Get AI-powered advice on this job and more exclusive features. Location: Manchester City Centre/London Reports to: IT Supervisor/IT Manager About the Company gunnercooke LLP is a Top 50 law firm with recognition across 28 disciplines and over 50 individually ranked lawyers. Having launched in 2010, the firm has grown to over 450 solicitors … tradition, we’re bringing fresh ways of working. At gunnercooke, when a new Partner joins, our unique model and flexible working practices often means more engagement directly with our IT systems than at a traditional law firm. Our IT team is dedicated to making this transition smooth and effortless, using innovative technology to enhance efficiency and offering tailored … software updates, and backups. Liaise with third-party vendors and service providers to resolve issues as necessary. Maintain accurate documentation of support processes, resolutions, and system changes. Contribute to IT projects, such as system upgrades and rollouts. Mentoring 1st line support staff is an essential part of the role. Helping to ensure the team delivers high-quality support to More ❯
your skills and experience — talk with your recruiter to learn more. Base pay range ***5 days a week on site*** Are you a problem-solver with a passion for IT? A large and successful organisation is looking for a Technical Support Analyst to provide hands-on IT support, troubleshoot technical issues, and ensure the smooth operation of … critical systems. Responsibilities: Provide IT support to internal users, resolving hardware, software, and network issues. Troubleshoot desktops, laptops, printers, mobile devices, and peripherals. Assist with software and hardware installations, configurations, and maintenance. Monitor and maintain internal networks, servers, and IT systems for efficiency and security. Manage IT support requests via the company’s ticketing system. Set up … and configure IT equipment for new employees. Perform upgrades, patches, and maintenance to ensure system stability. Provide user training and document technical procedures. Skills/Experience Experience in an IT support role, with a solid understanding of IT systems, hardware, and software. Knowledge of Microsoft OS, networking (TCP/IP, DNS, DHCP), and cloud solutions. Familiarity with More ❯
IT Helpdesk Analyst (1st & 2nd Line Support) - West Yorkshire Are you a skilled IT professional with a passion for problem-solving and a customer-focused mindset? My client, a global organisation at the forefront of innovation in their industry, is seeking an IT Helpdesk Analyst to join their dynamic support team. You’ll play a … and service desk portal to remote and on-site users Log and manage incidents through to resolution using an ITSM tool Monitor systems and respond proactively to alerts Manage IT assets and user access to internal and third-party systems Support and maintain hardware/software systems and resolve technical issues Requirements 2+ years' experience in a Service Desk … based on experience Pension and private healthcare (single cover) Employee rewards platform with discounts across major retailers Ongoing training and professional development If you're ready to grow your IT career in a collaborative and supportive global environment, we’d love to hear from you. Apply now to join a team that’s making a real impact through technology. More ❯
Join to apply for the IT Support Analyst role at Pinsent Masons Join to apply for the IT Support Analyst role at Pinsent Masons Get AI-powered advice on this job and more exclusive features. Role Overview Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious … making a difference. You’ll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results. Job Description IT Support Analyst Manchester – On site Role Overview Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious, constantly learning … and challenging work. Working in an open and supportive environment, to deliver outstanding results. Our people are our success, and we work as one team. We are recruiting an IT Support Analyst as part of a second line team to provide exceptional desk-side customer service to users in our London office and remote customer service to other More ❯
Essity B 263.8 (-6.2 SEK) on 14-Jun-2025 17:29 Do you have a background in IT Support? Are you confident working independently while also thriving in a collaborative team environment? If so, our IT Support Analyst role at our Trafford Park manufacturing site could be the perfect next step in your career. About the … Role As the on-site IT Support Analyst at Trafford Park, you’ll be the go-to expert for second-line support, handling a dynamic mix of software and hardware issues. You’ll also collaborate with our operational technology teams to ensure our manufacturing systems run smoothly and efficiently. You will be joining a successful, collaborative and friendly … across our 9 manufacturing sites, with occasional travel further afield for project work. What You Will Do Working with our global service desk team to d eliver hands-on IT support for end users, covering hardware, desktop software, printers, file servers, and local networks Manage and resolve tickets via our ITSM system Ensure correct administration of hardware, software and More ❯
Greater Manchester, North West, United Kingdom Hybrid / WFH Options
True Worth Consulting Ltd
IT Support Analyst Hybrid (South Manchester) Client: Tech-Driven, Cloud-Native Law Firm | Sector: Clinical Negligence Im working with a highly progressive, fully cloud-based law firm thats in growth mode. With a culture rooted in trust, flexibility, and forward thinking, theyre now hiring their first dedicated IT Support Analyst to strengthen their internal tech function. … alongside a dynamic, employee-owned firm that truly values its people. ?? The Role This is a wide-ranging and varied opportunity, sitting at the front line of the firms IT operations. Youll work across support, onboarding, software configuration, and IT asset management, while also getting involved in innovation projects. Key responsibilities: Provide 1st line IT support to … System) , Laserforms, and other third-party tools Investigate and resolve user issues or implement practical workarounds Induct and onboard new starters with device set-up and system access Manage IT assets laptops, phones, user accounts across platforms like HMCTS, LexisNexis, and internal tools Liaise with cloud hosting providers (ETO Cloud), third-party vendors and software suppliers Contribute to system More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture Ltd
As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how do I inquiries, through admin requests to being … part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and policies. The role also includes the opportunity to be involved in the implementation of new systems and … form of lieu days, scheduled on the following Thursday and Friday, effectively granting them a 4 day "long weekend" following the weekend that they work. 37.5hr Contract About DFS It takes a whole lot of passion to be at the centre of what makes a house feel like home and thats just what we do at DFS. Were the More ❯
Job Description As a key member of our IT Service team, you will be responsible for delivering high-quality support across various IT systems and services. Your aim is to enhance customer experiences by resolving incidents, fulfilling service requests, and supporting IT operations both remotely and onsite. This role is the first contact for all IT-related queries within the firm. It involves resolving, logging, or escalating incidents and requests according to procedures via telephone, email, or in person, focusing on first-contact resolution. The role is based in Leeds, however occasional work from other offices may be required. The hours required are 35 hours per week, working as part of a rota covering … business service hours, including weekend, international, and bank holiday support. The Team The Internal IT Service Desk is an essential part of our firm's technology infrastructure, serving as the initial point of contact for all IT-related matters. The IT Service Desk consists of 15 members, including Analysts, a Team Lead, and a Manager, and is More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology Support Analyst, manchester col-narrow-left Client: RedRock Resourcing Location: manchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: IT Support Technician – 1st/2nd Line ? Exeter (Hybrid Working) I … m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and forward-thinking … IT function. ? The Role: You’ll be responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Information Technology Support Analyst, warrington, cheshire col-narrow-left Client: RedRock Resourcing Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: IT Support Technician – 1st/2nd Line ? Exeter (Hybrid Working) I’m currently … working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and forward-thinking IT function. ? The Role: You’ll be responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows More ❯