ITServicesManager - Kent - £50,000 - 55,000 An exciting opportunity has arisen with a Kent business for an Infrastructure Lead with a strong hands-on approachtooversee the infrastructure of technical operations, managing a team of IT professionals, and developing strategic solutions to meet the technology needs. Role & Responsibilities Provide IT … Ensure the streamlined IT operation of the IT technical department in alignment with the business objectives of the organisation. Manage and deliver ITservices to meet the needs of the company, including service management, planning, and support processes. Provide technical knowledge to support, maintain and deliver on all IT projects and … objectives. Oversee the planning, implementation, and tracking of specific short-term and long-term projects. Manage and develop a high-performing team of IT professionals. Foster a collaborative, supportive, and performance-oriented environment. Security and Compliance: Ensure the security of the IT systems and data integrity by implementing up-to-date security measures and compliance policies. More ❯
ITServicesManager - Kent - £50,000 - 55,000 An exciting opportunity has arisen with a Kent business for an Infrastructure Lead with a strong hands-on approach to oversee the infrastructure of technical operations, managing a team of IT professionals, and developing strategic solutions to meet the technology needs. Role & Responsibilities Provide IT … Ensure the streamlined IT operation of the IT technical department in alignment with the business objectives of the organisation. Manage and deliver ITservices to meet the needs of the company, including service management, planning, and support processes. Provide technical knowledge to support, maintain and deliver on all IT projects and … objectives. Oversee the planning, implementation, and tracking of specific short-term and long-term projects. Manage and develop a high-performing team of IT professionals. Foster a collaborative, supportive, and performance-oriented environment. Security and Compliance: Ensure the security of the IT systems and data integrity by implementing up-to-date security measures and compliance policies. More ❯
Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
AWD Online
Service Delivery Manager with a background in operations or service delivery within the IT/Technology/software sector and experience managing technical or professional services teams is required for a well-established, award-winning IT Solutions Provided based in Fleet, Hampshire. Previous technical experience working with HCL, IBM, Microsoft, Domino, Lotus Notes … Service Delivery Manager with a background in operations or service delivery within the IT/Technology/software sector and experience managing technical or professional services teams. Working as a results driven IT Operations Manager/Software Solutions Service Delivery Manager you will be responsible in leading the day … to-day operations of the Professional Services Team, ensuring exceptional service delivery across the software solutions. As the IT Operations Manager/Software Solutions Service Delivery Manager you will play a critical part in bridging technical operations, client management, and business support to help scale efficiently and maintain a high standard of serviceMore ❯
Stonehouse, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
Technical ServicesManager £50,000 Circa Stonehouse (Onsite) Managing team of 12 Engineers 37.5 hour week/26 days holiday + bank The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity … for you. We are looking for a Technical ServicesManager to oversee the daily operations of our technical support team. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our IT services. Key Responsibilities: Service Delivery Management: Oversee the … tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & ITservices to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company of More ❯
Wylde Green, West Midlands, United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
Business Development Manager - IT Managed Services Birmingham/Sutton Coldfield - Office-Based + 1-2 Days WFH 50,000 - 55,000 base inc Car Allowance + Uncapped Commission (Double OTE) + Bens Are you an experienced Business Development Manager with a strong history in IT Managed Services and Modern Microsoft … looking for a confident, self-driven BDM to generate and close new business opportunities within the SMB market across approx 100 mile radius (various verticals), offering a suite of services including Cloud (M365/Azure), Backup/DR, Networking, Telecoms, and SaaS solutions. The Role Develop and execute sales strategies with the MD to drive new logo acquisition. Identify … and win new business in the SMB space across the West Midlands (M6/M42 corridor). Sell a full portfolio of Managed ITServices including Microsoft 365, Azure, Security, DR, Storage, Telecoms and Sage 200 . Collaborate with a supportive team of Account Managers and Technical Consultants. Build and maintain long-term relationships with new clients More ❯
Shirley, West Midlands, United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
Business Development Manager - Managed ITServices Remote (UK-based) Hybrid with anchor days Ideally near Birmingham, Manchester, London or with strong motorway links Circa 50K base + Car allowance + Uncapped Commission Double OTE model Managed IT, Cloud, Telecoms, Cyber & More Ready to accelerate your IT sales career with one of … the UK's top-tier managed services groups? We're partnering with a nationally recognised technology leader to recruit multiple Business Development Managers as part of a strategic sales expansion. If you're a driven B2B sales professional with a passion for digital transformation, this is your chance to join a thriving team selling innovative, end-to-end solutions … across IT Managed Services, Cloud, Unified Comms, Cyber Security, and more. What You'll Be Doing Proactively identify and win new SME and enterprise-level clients Build and manage a qualified high-value sales pipeline Pitch and sell tailored IT and telecoms solutions to C-level stakeholders Deliver engaging sales presentations and commercial proposals Collaborate More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
Business Development Manager - Managed ITServices Remote (UK-based) | Hybrid with anchor days | Ideally near Birmingham, Manchester, London or with strong motorway links Circa £50K base + Car allowance + Uncapped Commission Double OTE model Managed IT, Cloud, Telecoms, Cyber & More Ready to accelerate your IT sales career with one of … the UK's top-tier managed services groups? We're partnering with a nationally recognised technology leader to recruit multiple Business Development Managers as part of a strategic sales expansion. If you're a driven B2B sales professional with a passion for digital transformation, this is your chance to join a thriving team selling innovative, end-to-end solutions … across IT Managed Services, Cloud, Unified Comms, Cyber Security, and more. What You'll Be Doing Proactively identify and win new SME and enterprise-level clients Build and manage a qualified high-value sales pipeline Pitch and sell tailored IT and telecoms solutions to C-level stakeholders Deliver engaging sales presentations and commercial proposals Collaborate More ❯
Employment Type: Permanent
Salary: £50000 - £55000/annum + Comm + Car Allowance + Bens
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DWP Digital
Digital Payment Services - Senior ITServiceManager Paying £55,557, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ITServiceManager to join our digital payments team, as we transform DWP using the power of … will you need? Ability to identify, understand and implement payment contingencies, where necessary. Extensive knowledge and proven track record of understanding and managing enterprise level Digital Products and Critical Services in a live environment. Strong working knowledge, capability and practical experience of service lifecycle for technologies and solutions in a large-scale IT environment. Demonstrable experience of … management within a UK payments landscape, including BACS and Faster Payment journeys. You and your role This is a Live Service role. As a Senior ITServiceManager you are responsible for ensuring implementation of the support strategy for Service Management across platforms, multiple channels, or a portfolio of Products/Services to ensure quality More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
Digital Payment Services - Senior ITServiceManager Paying £55,557, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ITServiceManager to join our digital payments team, as we transform DWP using the power of … will you need? Ability to identify, understand and implement payment contingencies, where necessary. Extensive knowledge and proven track record of understanding and managing enterprise level Digital Products and Critical Services in a live environment. Strong working knowledge, capability and practical experience of service lifecycle for technologies and solutions in a large-scale IT environment. Demonstrable experience of … management within a UK payments landscape, including BACS and Faster Payment journeys. You and your role This is a Live Service role. As a Senior ITServiceManager you are responsible for ensuring implementation of the support strategy for Service Management across platforms, multiple channels, or a portfolio of Products/Services to ensure quality More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
Digital Payment Services - Senior ITServiceManager Paying £55,557, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ITServiceManager to join our digital payments team, as we transform DWP using the power of … will you need? Ability to identify, understand and implement payment contingencies, where necessary. Extensive knowledge and proven track record of understanding and managing enterprise level Digital Products and Critical Services in a live environment. Strong working knowledge, capability and practical experience of service lifecycle for technologies and solutions in a large-scale IT environment. Demonstrable experience of … management within a UK payments landscape, including BACS and Faster Payment journeys. You and your role This is a Live Service role. As a Senior ITServiceManager you are responsible for ensuring implementation of the support strategy for Service Management across platforms, multiple channels, or a portfolio of Products/Services to ensure quality More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
Digital Payment Services - Senior ITServiceManager Paying £55,557, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ITServiceManager to join our digital payments team, as we transform DWP using the power of … will you need? Ability to identify, understand and implement payment contingencies, where necessary. Extensive knowledge and proven track record of understanding and managing enterprise level Digital Products and Critical Services in a live environment. Strong working knowledge, capability and practical experience of service lifecycle for technologies and solutions in a large-scale IT environment. Demonstrable experience of … management within a UK payments landscape, including BACS and Faster Payment journeys. You and your role This is a Live Service role. As a Senior ITServiceManager you are responsible for ensuring implementation of the support strategy for Service Management across platforms, multiple channels, or a portfolio of Products/Services to ensure quality More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
Digital Payment Services - Senior ITServiceManager Paying £55,557, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ITServiceManager to join our digital payments team, as we transform DWP using the power of … will you need? Ability to identify, understand and implement payment contingencies, where necessary. Extensive knowledge and proven track record of understanding and managing enterprise level Digital Products and Critical Services in a live environment. Strong working knowledge, capability and practical experience of service lifecycle for technologies and solutions in a large-scale IT environment. Demonstrable experience of … management within a UK payments landscape, including BACS and Faster Payment journeys. You and your role This is a Live Service role. As a Senior ITServiceManager you are responsible for ensuring implementation of the support strategy for Service Management across platforms, multiple channels, or a portfolio of Products/Services to ensure quality More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
Digital Payment Services - Senior ITServiceManager Paying £55,557, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ITServiceManager to join our digital payments team, as we transform DWP using the power of … will you need? Ability to identify, understand and implement payment contingencies, where necessary. Extensive knowledge and proven track record of understanding and managing enterprise level Digital Products and Critical Services in a live environment. Strong working knowledge, capability and practical experience of service lifecycle for technologies and solutions in a large-scale IT environment. Demonstrable experience of … management within a UK payments landscape, including BACS and Faster Payment journeys. You and your role This is a Live Service role. As a Senior ITServiceManager you are responsible for ensuring implementation of the support strategy for Service Management across platforms, multiple channels, or a portfolio of Products/Services to ensure quality More ❯
bradford, yorkshire and the humber, united kingdom Hybrid / WFH Options
DWP Digital
Digital Payment Services - Senior ITServiceManager Paying £55,557, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ITServiceManager to join our digital payments team, as we transform DWP using the power of … will you need? Ability to identify, understand and implement payment contingencies, where necessary. Extensive knowledge and proven track record of understanding and managing enterprise level Digital Products and Critical Services in a live environment. Strong working knowledge, capability and practical experience of service lifecycle for technologies and solutions in a large-scale IT environment. Demonstrable experience of … management within a UK payments landscape, including BACS and Faster Payment journeys. You and your role This is a Live Service role. As a Senior ITServiceManager you are responsible for ensuring implementation of the support strategy for Service Management across platforms, multiple channels, or a portfolio of Products/Services to ensure quality More ❯
sunderland, tyne and wear, north east england, united kingdom Hybrid / WFH Options
DWP Digital
Digital Payment Services - Senior ITServiceManager Paying £55,557, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ITServiceManager to join our digital payments team, as we transform DWP using the power of … will you need? Ability to identify, understand and implement payment contingencies, where necessary. Extensive knowledge and proven track record of understanding and managing enterprise level Digital Products and Critical Services in a live environment. Strong working knowledge, capability and practical experience of service lifecycle for technologies and solutions in a large-scale IT environment. Demonstrable experience of … management within a UK payments landscape, including BACS and Faster Payment journeys. You and your role This is a Live Service role. As a Senior ITServiceManager you are responsible for ensuring implementation of the support strategy for Service Management across platforms, multiple channels, or a portfolio of Products/Services to ensure quality More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
Senior ITServiceManager Paying £42,614, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ITManager to join our Children's Services team supporting and leading on Live Service for DWP. Our teams use … Our team are working on improving services that help us get money to children and the people that care for them. As a Senior ITServiceManager you will investigate and resolve both technical and non-technical issues, including procedural, guidance, and training-related challenges, to ensure a seamless and positive experience for end users. … and the ability to build new relationships. As you'll work closely with caseworkers in DWP to understand and resolve their queries. This may occasionally involve travel to Child Services Business locations. You'll work with our Service Delivery team to prepare and distribute accurate and timely communications on service issues. This includes drafting clear messages from multiple sources More ❯
Crow, Hampshire, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
ITServiceManager Location : Ringwood, Hampshire + Hybrid home working Salary : k DOE + Benefits + Company Profit Share Hours : 37.5 hours per week The Role As an ITServiceManager, you will be responsible for managing the operational running of the business-as-usual service support services, including the allocation … Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the … Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you. More ❯
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
ITServiceManager Location : Ringwood, Hampshire + Hybrid home working Salary : 30 - 33k DOE + Benefits + Company Profit Share Hours : 37.5 hours per week The Role As an ITServiceManager, you will be responsible for managing the operational running of the business-as-usual service support services, including the … Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust - a growing company. We are proud winners of Best Place to Work award and overall winner of the … Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you. More ❯
Swaffham, Norfolk, United Kingdom Hybrid / WFH Options
Contract Personnel Limited
ITService Delivery Manager - Swaffham We are working exclusively with one of the UK’s leading provider of Managed ITServices that predominantly support enterprise level Commercial, NFP (Not For Profit) and Public Sector owned organisations with multiple locations and employees across the UK. Role Overview: You will take day-to-day responsibility … complaints, ensuring that processes, resources and training are continuously reviewed and evolved to address root causes rather than one-off issues. About You: You will be a seasoned ITService Delivery Manager or Engineer with deep expertise in Microsoft 365, Microsoft Azure, Intune, Connectivity, Networking, and Wi-Fi solutions. You will have a solid understanding of More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Clearwater People Solutions
We are seeking an experienced ITService Delivery Manager to join a fast paced ITService Management (ITSM) team. This operational role is central to managing all aspects of Incident, Problem, and Request Management in line with ITIL best practices. You will lead Major Incident Management activities, produce and deliver service reports, maintain ITSM … documentation, manage escalations, and support the IT Helpdesk function. This is a critical role in ensuring swift issue resolution, effective communication during incidents, and continuous service improvement. Key Responsibilities for the ITService Delivery Manager: Act as Major Incident Manager during outages, coordinating resolver teams, leading war rooms, and ensuring timely stakeholder … analysis. Produce and deliver monthly and ad-hoc service reports for management and stakeholders. Create, maintain, and improve ITSM-related documentation (SOPs, process guides). Review and manage IT escalations to ensure timely and effective resolution. Support the IT Helpdesk function using ITSM tools (e.g., Halo ITSM). Provide on-call Priority 1 support on a More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Searchability (UK) Ltd
ITService Delivery Manager Opportunity for an experienced ITService Delivery Manager to join one of Yorkshire's fastest growing managed service providers in their Sheffield office! Salary … between £45,000 and £55,000 depending on experience plus benefits. Contact me on 07441348208 or email Who we are: We are one of Yorkshire's fastest growing managed services providers. With over 15 years of supporting businesses around the UK we're now going through a period of rapid growth. We are a team of passionate IT … development. Lots of incentives and team social events. What will you be doing? You will be responsible for multiple teams within the company, manging project delivery and the IT Support Engineers. You will be confident in managing close relationships, dealing with stakeholders in the business and ensuring a smooth efficient delivery of our IT Services. Essential More ❯
Professional Services Company, c800 users. Full Time Onsite. The ITService Desk Manager is responsible for leading and managing the ITservice desk team to ensure efficient and effective delivery of IT support services across the organization. This role ensures high levels of customer satisfaction, timely resolution of incidents and … analysts and technicians. Conduct regular performance reviews and provide coaching and training. Manage staffing levels, shift patterns, and resource allocation. Service Delivery Ensure timely and effective resolution of IT incidents, service requests, and queries. Monitor service desk performance against SLAs and KPIs. Implement and maintain ITIL-based processes and procedures. Customer Experience Promote a customer-focused culture within … and streamline support processes. Maintain documentation and knowledge base articles. Technology & Tools Oversee the configuration and optimization of service desk tools (eg, ticketing systems). Collaborate with other IT teams to ensure seamless support and service integration. Stay current with emerging technologies and trends in IT support. More ❯
supplier engagement, SLAs/performance management, and the use of management reporting and dashboards will be highly valued. We are seeking a passionate and talented ITServiceManager who can fulfil the outlined requirements. What do we offer? o 27 days leave (increasing with length of service) plus 8 bank holidays o Flexible working (we are … procedures in accordance with ITiLv4 practices. Establishment of Change Governance structures and supporting Change Authority, in accordance with the agreed contract schedule. About us Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public … we're proud to be part of something meaningful, that touches millions of lives.We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.As one of the UK's Best Big Companies to work for, we More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Dawn Ellmore Employment Agency
Dawn Ellmore Employment are supporting a top tier Law Firm in London in their search for an ITService Delivery Manager. For this role you must have prevous experience working in a legal environment and have solid managerial experience in Service Delivery. The successful candidate will receive an excellent starting salary along with a brilliant benefits package plus … be keen to succeed in a new challenge. Having superb communication skills both written and verbal is key along with Office 365 experience. The duties will include: Leading ITService Delivery Projects. Day-to-day operations within the IT Team. Dealing with stakeholder management. Identifying and resolving service improvements. Implementing new systems. This is an incredible More ❯