23 of 23 IT Services Manager Jobs in the UK excluding London

Driving Digital Transformation through consultancy services. A customer focused Account Manager is required by a well-respected IT Managed Services Provider. This is a genuine Account Manager role looking after a portfolio of existing accounts with recurring revenue spend. This role helps these … Transformation Consultancy. The Organisation: A well-established MSP with very strong customer retention Providing IT Strategy Roadmap, infrastructure solutions combined with professional services to mid-market and small corporate organisations Has a portfolio of mid-level spending accounts that need to be nurtured and grown Growing strongly ...

Title: IT Service Desk Manager Location: Sharston, M22 4SN Salary : Up to £45,000 depending on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered … among the highest-rated firms in the sector. About the Role: Express Solicitors are seeking to appoint an experienced IT Service Desk Manager to support the day-to-day operation, maintenance, and ongoing development of the firm's IT Service Desk. This ...

Role: IT Services Support Manager Salary: to £47,000 per annum, depending on experience Location: hybrid in Hampshire approx. 2-3x per week & on call rota We're looking for an experienced senior IT leader to be responsible for ensuring the delivery … secure, resilient, and high-performing technology services that support critical organisational operations. You will act as the technical authority, shaping architecture, standards, and long-term strategy while leading specialist teams and driving continuous improvement across infrastructure, systems, and cloud platforms. You'll be working in a hybrid environment, based ...

IT Field Services Project Manager Location: Harvel, Gravesend Salary: £35,000 – £40,000 per annum Employment Type: Permanent Overview We are ideally seeking an experienced IT Field Services Project Manager to oversee and coordinate a team of IT … Engineers supporting a large European retail estate. This role is responsible for scheduling, job management, and day-to-day operational delivery of break-fix services for EPOS systems across multiple retail sites. The successful candidate will act as the key link between the Support Desk, Field Engineers, and wider ...

form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will … manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. ...

form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will … manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. ...

IT Service Delivery Manager/IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week … Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-establish... WKCL1_UKTJ ...

IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service … occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust - a growing company. We are proud winners of Best Place to Work award ...

seeking an experienced and technically credible IT Service Delivery Manager to lead the delivery of support and managed services for our clients. This role is responsible for end-to-end service performance, operational leadership, client satisfaction, and continual service improvement. You will … Analyse service metrics to identify trends, risks, and improvement opportunities Ensure operational processes are clearly defined and consistently followed Oversee onboarding of new clients, services, and platforms Deliver accurate operational reporting to internal stakeholders Client & Stakeholder Management Act as the primary Service Delivery lead for assigned client accounts Build ...

IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service … management team responsible for the day to day operation of our business as usual support services click apply for full job details ...

Senior Procurement Manager | London £100,000 plus EXCEPTIONAL package We're partnering with a leading, globally recognised financial services organisation to recruit a Senior Procurement Manager to play a key role in shaping and delivering strategic procurement initiatives. Senior Procurement Manager | London … plus EXCEPTIONAL package We're partnering with a leading, globally recognised financial services organisation to recruit a Senior Procurement Manager to play a key role in shaping and delivering strategic procurement initiatives. This is a high-impact position focused on developing category strategies and leading complex sourcing ...

This 6 month FTC IT Service Manager position sits within the Governance & Resilience function and is responsible for embedding and improving IT service management practices aligned to ITIL 4. The role focuses on strengthening governance, driving operational resilience, and ensuring controlled, measurable delivery across … includes Service Delivery, Platforms & Infrastructure, Information Security, and Governance & Resilience teams working collaboratively in an agile delivery model. Description As IT Service Manager, you will lead governance workstreams and day-to-day service management activities across Change Enablement, Release Management, and broader ITIL 4 practices. ...

This 6 month FTC IT Service Manager position sits within the Governance & Resilience function and is responsible for embedding and improving IT service management practices aligned to ITIL 4. The role focuses on strengthening governance, driving operational resilience, and ensuring controlled, measurable delivery across … includes Service Delivery, Platforms & Infrastructure, Information Security, and Governance & Resilience teams working collaboratively in an agile delivery model. Description As IT Service Manager, you will lead governance workstreams and day-to-day service management activities across Change Enablement, Release Management, and broader ITIL 4 practices. ...

IT Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers … reporting to the Service Delivery Manager, you will form part of a well-established service management team click apply for full job details ...

Your new company IT Service Manager - (Governance & Resilience) is required on a 6 month FTC basis for a large and expanding organisation based in Sheffield during a period of change and transformation. You will join a well-established IT Governance & Resilience team within … broader IT Operations function, working alongside Service Delivery, Platforms & Infrastructure, and Information Security teams. Reporting to the IT Service Management Senior Manager, you will play a key role in operating, improving and embedding ITIL 4-aligned governance and service management practices. You will lead ...

Description IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established ...

Responsibilities IT Operations Management - Own daily IT service delivery across the organisation as the primary internal IT lead. Technical Support - Provide hands-on support across hardware, software, networks, and user issues. Cloud Administration - Manage and maintain environments in AWS and Azure , including monitoring, access … governance standards; MOD-related compliance knowledge is beneficial but not essential. Service Improvement - Implement processes, documentation, and best practices as the internal IT function grows. Engineering Support - Assist teams using SolidWorks and CAD tools (experience helpful but not required). Essential Skills & Experience Strong all-round IT ...

looking for a Technology Supplier Governance Manager to help manage and improve our clients technology supplier ecosystem. This role will ensure suppliers deliver value, meet performance expectations, manage risks effectively, and align with the organisation's technology strategy. Key Responsibilities Supplier Governance Develop and maintain supplier governance processes … provide meaningful insights. Understanding of supplier performance management, SLAs, and governance processes. Knowledge of technology risk, security, and operational resilience. Desirable Experience in financial services or another regulated industry. Knowledge of ITIL, SIAM, or service management frameworks. Experience working with contracts, renewals, and supplier negotiations. What Success Looks Like ...

Manager to take ownership of performance, capacity, and resilience across critical IT services. This role focuses on keeping customer-facing services fast, reliable, and fully observable, while driving continuous improvement. You will lead observability across services, ensuring effective monitoring and actionable insights. … manage capacity and performance through forecasting and trend analysis, identifying risks early and driving improvements. Ensure resilience and availability are built into services from the outset, while supporting continuity planning and risk management. Working closely with technical teams and stakeholders, you'll help resolve issues and deliver ongoing service ...

well-established organisation operating within a fast-paced commercial environment has partnered with the team at NET Recruit to search for an IT Delivery & Service Manager to join their growing internal technology function. This business has built a strong reputation for operational excellence, customer focus … continuous improvement, supported by a collaborative culture and a pragmatic approach to technology delivery. This position represents an excellent opportunity for an experienced IT professional to take ownership of delivery coordination, service operations, and supplier management across a busy internal IT function. The successful candidate will ...

currently be in an identical role, and seeking a fresh challenge, or you may be an experienced 2 nd , 3 rd line IT Support Engineer, and be seeking to utilise your skills in a slightly different role, with different responsibilities and lots of reward. Service Delivery Lead/… Senior Service Manager Role Purpose The Service Delivery Lead is responsible for the day-to-day running, quality, and performance of the support function . This role exists to: Strengthen service delivery Relieve pressure on senior technical staff Provide a clear operational bridge between leadership and the support ...

seeking a IT Service Performance & Reliability … Manager to take ownership of performance, capacity, and resilience across critical IT services. This role focuses on keeping customer-facing services fast, reliable, and fully observable, while driving continuous improvement. You will lead observability across services, ensuring effective monitoring and actionable insights. ...

currently be in an identical role, and seeking a fresh challenge, or you may be an experienced 2 nd , 3 rd line IT Support Engineer, and be seeking to utilise your skills in a slightly di. . click apply for full job details ...