Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Technology Services Group
Job Title: ITServicesManager Location: Newcastle Upon Tyne Salary: Up To £40k Per Annum Job type: Full Time, Permanent Who are we? TSG (Technology Services Group) are a Managed ITServices provider servicing businesses UK Wide. At TSG our people … and Shared Growth, these sit at the core of our business helping us to achieve our mission. Why should I work for TSG? It is our people that make TSG what it is and a great place to work. We put a lot of work in … events, we launched the very first 'TSG Festival' in 2021, Team TSG's feedback was so positive that we have decided to make it a yearly event Two paid CSR days per annum that you can use towards giving something back Our charity fundraising - TSG have raised over more »
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Adria Solutions Ltd
ITServicesManager – Sheffield Our client based in Sheffield is currently seeking a skilled ITServicesManager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high … services. Deep understanding of ITIL, SLA management, strong networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL …/Friday WFH Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now! ITServicesManager – Sheffield more »
Regional ITServiceManager Location: Cardiff, Darlington, Edinburgh (may require occasional travel to other DBT Offices) Salary: £38,052 to £43,900 (including allowance) Job type: Permanent Closing Date for Applications: Sunday 12 th May at 12pm (noon) We create digital services, data tools and … an incredible experience to all our users. Find out more on our blog, Digital Trade. Job Description As a Regional ITServiceManager, you will be based in one of our key Places for Growth locations and be responsible for overseeing and managing IT … and develop strategies to enhance the ITservice provided throughout the region. Responsibilities You will be an experienced ITServiceManager who can support with: Regional ITService Delivery Oversee the delivery of ITservices across multiple sites within more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Adria Solutions
IT Technical ServicesManager Sheffield Our Sheffield client seeks a skilled IT Technical ServicesManager to lead a UK-based team supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical … A deep understanding of ITIL, SLA management, vital networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing, and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL … Hybrid working Flexible working 25 days + Birthday off Life Assurance Learning and development opportunities Interested? Please Click Apply Now!IT Technical ServicesManager Sheffield more »
Senior Business Development Manager - Managed ITServices £75k + £150k OTE + Benefits **Head of Business Development Opportunity** Remote + Office Collaboration (S.East/Essex) Who's it for We are proud to be partnering with a fast growing Private Equity backed Managed … ITServices Provider. An established business of approaching 80 people now into the early stages of their journey to build and expand to a £50M T/O operation through a mix of acquisition and organic growth strategies. Already 2 acquisitions into the journey and more in … and lead s sales team. They require a Senior Business Development Manager/Director to build out new Managed ITservices customers to support their growth across a range of £120-350k annual re-occurring revenue wins across: EUC/Desktop, Cloud, Data Centre more »
Warwickshire, England, United Kingdom Hybrid / WFH Options
Applause IT Recruitment
Business Development Manager - IT Managed Services Warwickshire/Birmingham borders. Hybrid working inc. Client travel. To Suit M6/M42/A38 Corridor candidate with clean driving license. Up to £45,000 Basic DOE + Double OTE + Car Allowance + Benefits The Role + … Company Award winning and established modern ITServices company, on a mission to provide world class service and let their clients do more for their business with tech, requires a new experienced IT Sales Business Development Manager. Our client provides a range of modern IT and Infrastructure Support Services, both remote and on site and has a highly competitive tech stack based around M365, Azure Cloud, Enterprise Mobility, Intune, Cyber Sec including Cyber Essentials and have an in-house team developing bespoke MS based software applications. Joining an established team, reporting to more »
ITServiceManager Permanent Sheffield/Hybrid (2 days per week on site) Salary: £55k - £65k + benefits We are actively looking to secure a ServiceManager to join Experis. Experis Consultancy is a Global entity with a well-established team with over … are passionate about training, technology and career development. Your Skills: Service Management Leadership : Lead the service management team, ensuring that all ITservices are delivered in accordance with ITIL standards. ITIL Implementation : Implement ITIL best practices across all areas of service management, including incident management, problem management … a service strategy that aligns with the organization's business objectives. Service Design and Transition : Oversee the design and transition of new and changed services, ensuring that they meet business requirements and are delivered without disrupting existing services. Service Operation : Ensure the efficient and effective operation of ITmore »
Role: Procurement Manager - Services contracts, IT , and Telco Location: Leeds, with 3 days in office Salary: c.£70,000 and excellent benefits package I'm working on behalf of a services based organisation, who are supporting the transformation and promotion of business in local … will be part of the process of further developing their efficiency. We are recruiting a Procurement Manager with a background in broad services/indirect spend categories such as facilities services, professional services, telco, or IT contracts . You will manage the tendering … and contract negotiation for a broad range of services and product. This is a growing and developing organisation and the role offers a great opportunity for you to be part of building and developing a function, and progressing your career by implementing new processes and delivering cost savings. Experience more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Circle Group
ITServiceManager - Field Based/hybrid Key skills - ServiceManager, Account Manager, ITIL A brand-new role for an ITServiceManager/Account Manager. We are currently seeking a dynamic and customer-oriented ITServiceManager or an IT Account Manager to join a Manchester HQ based multi-site organisation. This role is field based, requiring travel throughout the UK. The ideal candidate will possess excellent people skills, stakeholder management capabilities, and the ability to coordinate … and ensure adherence to service standards. Adequate reporting and service standards are met. Drive continual service improvement across various areas. Constant review of IT costs in the business, understanding if there's opportunity to reduce or deliver increase value of service. Promote IT operations, embedding yourself more »
Job Title: ITServiceManager Location: Northampton Salary: Up to £75,000 per annum Employment Type: Full-time PLEASE NOTE – NO SPONSORSHIP IS AVAILABLE FOR THIS ROLE Key Areas – Google Workspace, ITIL, JIRA, Framework, Transformation, Projects, Management, Direct Reports, Indirect Reports, SLAs, Agreements, Contracts. Technology, Venders … Suppliers, Strategy, Delivery. Our client, a leading company based in London, is seeking an experienced ITServiceManager to join their team. This is an exciting opportunity for a skilled professional to contribute to the efficient management of ITservices and drive transformative … and agreements regarding Service Level Agreements (SLAs) with both internal and external stakeholders. service contracts effectively, ensuring compliance and satisfaction. and contribute to IT transformation projects aimed at improving efficiency and effectiveness. Required Skills and Experience: experience in ITservice management, with a strong understanding of more »
ITService Desk manager YORK (YO26) £34k to £37k pa Invigorate Recruitment is working with its client a UK-based training company seeking an experienced ITService Desk Manager The ideal candidate will be responsible for managing information technology support functions of … the company including company network, cybersecurity and onboarding/offboarding of staff equipment, accounts etc. It is an excellent opportunity for a motivated individual with strong communication skills who can work with a small team to help the wider company. Key Responsibilities ITService Desk Manager … equipment. Manage devices through MDM. Regularly evaluate current systems and tools, identify needs for new systems and develop and implement efficient and secure IT solutions. Document and maintain accurate records of IT issues and their resolutions. Work closely with the team and other departments to troubleshoot more »
CF10, Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Artis Recruitment
ITService Desk Manager required by our market leading, award winning, professional services organisation based in Cardiff. The successful candidate will lead and manage a team of 10 Service Desk Engineers across 3 sites in the UK supporting close to 1,000 users. This role … will be split between management (75%) and hands-on support (25%). The ITService Desk Manager will play a crucial role in maintaining high levels of customer satisfaction, managing service delivery, and driving continuous improvement initiatives within the service desk function. Main Responsibilities: Management Lead … Degree or similar in Information Technology, Computer Science, or related field. Considerable experience in ITservice desk management, preferably within a professional services environment. Proven leadership skills with experience managing and motivating teams of technical professionals. Strong knowledge of ITIL processes, principles, and best practices, with ITIL more »
Employment Type: Permanent
Salary: £37500 - £40000/annum + Hybrid Working & Great Benefits
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Circle Group
ITService Desk Manager/ITIL/Support - Cardiff ITService Desk Manager with proficient experience in leading a team of service desk analysts. Experience managing SLAs and monitoring KPIs is also essential for this leading company based in central Cardiff. You … office, and 2 days working from home. Essential Skills Required: Service desk team leading experience Experience with working in a service desk/IT helpdesk environment ITIL - Knowledge of service desk procedures General … helpdesk IT support such as active directory, exchange, PC support, and IT admin, etc Any experience working within a professional services or finance company such as an accountancy or law firm would be a bonus . Desirables: ITIL Certified Work with multiple helpdesk software The more »
through a period of investment, growth and change. The are looking for a Service Desk Manger to add to their team. As the ITService Desk Manager, you will play a pivotal role in orchestrating and elevating our IT support operations. You will be … of a dedicated service desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce service delivery, and heighten user satisfaction across the organisation. Moreover, your … and bespoke internal systems. This role requires a harmonious blend of leadership, technical proficiency, and a continuous improvement mindset. Reporting to the Group IT Director, your insights and feedback will shape our IT strategy, ensuring our ITService Delivery function aligns seamlessly with our more »
Liverpool, England, United Kingdom Hybrid / WFH Options
EA First
ITService Desk Manager 🚀 - 💰 Salary - £50,000 per annum plus Bonus 🚗 Location – Liverpool (Hybrid working) - EA First are currently working with a global FTSE 100 client who are looking for their next service desk leader following a retirement within the team. This vacancy has opened up … a great opportunity for a current Service Desk Manager to expand their management skillset within a multi-billion pound, globally recognised manufacturing setting. - ✍ About the Role ✍ We are on the lookout for an experienced, people-first manager to take the lead on an exciting service desk … reports. - This role is sitting in a truly well-knit team that support each other in a mature and modern way; rejecting traditional manager/team member dynamics in a genuinely honest, feedback-driven environment. - 🌟 Key Responsibilities 🌟 Lead day-to-day activities for Incident Management, Request Management and more »
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Deloitte
Software Asset Lifecycle Manager to join its talented IT SAM team to coordinate, innovate and continually improve the software asset services consumed by our businesses.Connect to your career at DeloitteDeloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting … services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. … provides the chance to work with global leading software and vendors across all sector and collaboratively with our software licence risk management and SAM services capability.You will need to both deliver to agreed targets and drive a continuous improvement culture in the:Leading and influencing the strategic development and more »
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Deloitte
Software Asset Lifecycle Manager to join its talented IT SAM team to coordinate, innovate and continually improve the software asset services consumed by our businesses.Connect to your career at DeloitteDeloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting … services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. … provides the chance to work with global leading software and vendors across all sector and collaboratively with our software licence risk management and SAM services capability.You will need to both deliver to agreed targets and drive a continuous improvement culture in the:Leading and influencing the strategic development and more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Deloitte
Software Asset Lifecycle Manager to join its talented IT SAM team to coordinate, innovate and continually improve the software asset services consumed by our businesses.Connect to your career at DeloitteDeloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting … services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. … provides the chance to work with global leading software and vendors across all sector and collaboratively with our software licence risk management and SAM services capability.You will need to both deliver to agreed targets and drive a continuous improvement culture in the:Leading and influencing the strategic development and more »
Maidstone, Kent, United Kingdom Hybrid / WFH Options
Deloitte
Software Asset Lifecycle Manager to join its talented IT SAM team to coordinate, innovate and continually improve the software asset services consumed by our businesses.Connect to your career at DeloitteDeloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting … services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. … provides the chance to work with global leading software and vendors across all sector and collaboratively with our software licence risk management and SAM services capability.You will need to both deliver to agreed targets and drive a continuous improvement culture in the:Leading and influencing the strategic development and more »
Brook Street are looking for an ITServiceManager to work for the renowned DWP. If you have experience in the below, we have the opportunity for you! As an ITServiceManager you are responsible for ensuring a high quality service … is achieved for the end to end technology solution, support services and user experience of the Fraud & Error systems. This is a highly visible role with the successful candidate required to undertake key activities associated with Service Management. Working as part of a team, you may undertake Service Management … Error Live Support team, using recognised Service Management processes, procedures and policies to resolve incidents, problems & issues and escalating where appropriate to relevant ITservice functions - Providing high quality support for all end users, understanding and trying to resolve user issues and queries, managing end user communication and more »
Maidstone, Kent, United Kingdom Hybrid / WFH Options
Walker Morris
You’ll play a key role in the development of the ITService Desk team through upskilling technicians, embracing technology advancement, and building strong working relationships with key stakeholders throughout the firm. You will impact positive change and ensure an enhanced ITservice is provided to … ensure continuous development opportunities are provided. You will have a proactive approach with the ability to engage and motivate the team.Collaborating with the IT Leadership Team you will improve the service delivered through effective leadership, proactivity, good communication and the use of management information. You will conduct analysis … and measure trends to identify efficiencies and opportunities for process improvement to ensure a seamless ITservice is provided to the firm.Joining a reputable law firm where you will be supported to develop your career, enhancing both your technical and leadership skills. Technology is rapidly evolving in the more »
an IT Live ServiceManager, you will be leading agile cross-functional teams for the seamless support of critical digital services, overseeing the end-to-end support and improvement of cloud-native offerings, prioritising client experience and meeting SLAs. You will act as a focal … stakeholders to provide the required hands-on leadership for their service delivery offering. Skills and Experience: senior leadership or management experience overseeing business-critical services, systems, and/or infrastructure, ensuring compliance with SLAs, KPIs, and contractual obligations in supporting integrated digital services involving multiple organizations and systems …/or operating in a highly-regulated environment is preferred of working with multi-disciplined teams comprising software developers, testers, Infrastructure Engineers, and IT operations staff in a DevOps environment verbal and written communication skills, capable of simplifying complex concepts for stakeholders across all seniority levels, up to more »
an IT Live ServiceManager, you will be leading agile cross-functional teams for the seamless support of critical digital services, overseeing the end-to-end support and improvement of cloud-native offerings, prioritising client experience and meeting SLAs. You will act as a focal … to provide the required hands-on leadership for their service delivery offering. Skills and Experience: Demonstrated senior leadership or management experience overseeing business-critical services, systems, and/or infrastructure, ensuring compliance with SLAs, KPIs, and contractual obligations Experience in supporting integrated digital services involving multiple organizations and … or operating in a highly-regulated environment is preferred Experience of working with multi-disciplined teams comprising software developers, testers, Infrastructure Engineers, and IT operations staff in a DevOps environment Effective verbal and written communication skills, capable of simplifying complex concepts for stakeholders across all seniority levels, up more »
an IT Live ServiceManager, you will be leading agile cross-functional teams for the seamless support of critical digital services, overseeing the end-to-end support and improvement of cloud-native offerings, prioritising client experience and meeting SLAs. You will act as a focal … to provide the required hands-on leadership for their service delivery offering. Skills and Experience: Demonstrated senior leadership or management experience overseeing business-critical services, systems, and/or infrastructure, ensuring compliance with SLAs, KPIs, and contractual obligations Experience in supporting integrated digital services involving multiple organizations and … or operating in a highly-regulated environment is preferred Experience of working with multi-disciplined teams comprising software developers, testers, Infrastructure Engineers, and IT operations staff in a DevOps environment Effective verbal and written communication skills, capable of simplifying complex concepts for stakeholders across all seniority levels, up more »