Glasgow, Scotland, United Kingdom Hybrid / WFH Options
NORR
Our multi-disciplinary team of 800 professionals is active in 12 market sectors across Canada, the US, UK and UAE. Design thinking is a cornerstone of our purpose as it has for more than 85 years. We push the boundaries of what is possible to support people and the planet. Reporting to the Manager, Information Technology UK, this … role requires that you are client-centric, collaborative, and able to work in a fast-paced and changing environment as our design and engineering staff react to Client requests. IT issues, requests, and assigned projects are required to be executed quickly, effectively, and with minimal business interruption. As the IT Systems and SupportAnalyst, you will … technology ecosystem. This role’s primary focus is our UK technology operations while partnering with the US and CA technology staff. Duties and Responsibilities Supports the ongoing technology requirements, support and vendor management. You will be responsible for deployment, standardisation, and maintenance of “client side” information technology solutions. All technology tasks will be expected to meet (and/or More ❯
London, England, United Kingdom Hybrid / WFH Options
Kurt Geiger
creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. Kurt Geiger | About Us We are an inclusive … creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One:For Love | For Diversity | For … Change | For Equality | For Kindness For Freedom | For Unity Against Racism Requirements We are seeking a highly skilled and proactive Application SupportAnalyst to lead the support and continuous improvement of enterprise applications across our organisation. This role is critical in ensuring the stability, performance and usability of systems that support business operations. The role is More ❯
We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism Requirements We are seeking a highly skilled and proactive Application SupportAnalyst to lead support and continuous improvement of enterprise applications across our organization. This role is critical in ensuring system stability, performance, and usability that support business operations. It is a hands-on role, acting as a technical expert and escalation point, bridging gaps between IT, users, and vendors while driving high service standards. The role will be part of the Application Support team. Key Responsibilities: Provide advanced technical support for enterprise applications across Windows, macOS, and Linux platforms. Configure network … vendors to diagnose and resolve bugs, performance issues, and outages. Lead application upgrades, patch management, UAT, and post-deployment support. Ensure data integrity, system reliability, and compliance with internal IT governance and policies. Develop and maintain technical documentation, support procedures, and knowledge base articles. Monitor application health using tools and custom dashboards. Support integration and communication between More ❯
ITSupportAnalyst - 2nd Line Support - On-Site W Talent Market Deeping, England, United Kingdom I am currently recruiting for an experienced 2nd Line ITSupportAnalyst . This is a great opportunity to join the team based in Market Deeping supporting a broad client base with core IT Technologies. Please only … Location: Market Deeping - based on-site Monday - Friday Shift Pattern: 8am - 4pm/10am - 6pm Salary: Market Salary + Benefits You will be required to configure and install new IT infrastructure, support contracts, system builds, and ad-hoc support. The majority of the work is completed remotely; however, on-site visits are sometimes required, so a clean driving … licence and own car are essential. The role is very diverse, so the applicant must be confident in desktop, network, and server support, virtualization technologies, as well as Office 365. You will support a vast range of technical solutions and training will be given to improve and expand your skill set; this requires you to have the ability More ❯
Application Deadline: 30 June 2025 Department: Infrastructure & Support Location: Glasgow Description Working as a member of the wider Infrastructure & Support team, you will provide 1st/2nd line support to ensure the effective resolution of technical issues, the smooth operation of IT systems, and the delivery of high quality service to our end users. As an … ITSupportAnalyst, you will play a key role in troubleshooting, escalating, and resolving user issues while maintaining a strong focus on customer satisfaction and contributing to the overall reliability of the IT environment. Key Responsibilities User Support Provide support to end users via phone, email, and ticketing helpdesk, ensuring timely and effective communication … related to hardware, software, network connectivity, and user accounts. Escalate unresolved or complex technical issues to Systems Administrator with detailed ticket notes. Assist end users in understanding and utilising IT systems effectively, offering guidance on best practice. Sprint Participation Contribute towards delivery of prioritised tasks that improve operational output and efficiency. Collaborate with team members to ensure sprint goals More ❯
HealthNet Homecare are specialists in delivering homecare services for patients, from medical deliveries to nursing support for patients in their own homes. Working with over 180,000 patients across numerous different therapy areas, our dedicated team offer support to patients with rare and orphan diseases right through to more common conditions. Our aim is to make patients’ lives … easier by taking the stress out of managing their medication and ensuring they are confident they are in safe hands with HealthNet. We are looking for an ITSupportAnalyst to join our busy IT department. We are seeking a highly motivated, talented and experienced IT professional to complement our industry leading Digital Team as … an IT Systems Administrator. Reporting to the IT Manager you will form an integral part of the ITSupport Team providing a first-class service to our business ensuring the customers needs are met in a timely manner. The successful candidate will have prior experience of operating in a similar role. They will be expected to More ❯
IT Desktop SupportAnalyst/ITSupport Specialist A fantastic opportunity has arisen for a IT Desktop SupportAnalyst/ITSupport Specialist to join our London based global law firm on a permanent basis. IT Desktop SupportAnalyst/ITSupport Specialist Responsibilities and … Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they … Ensure that tickets have appropriate categories assigned, correct status is applied, and priority is clear. Where a new Problem is identified; a Problem ticket is opened and communicated to IT so the team ensure related IT Cases are linked and the root cause is investigated with aim of finding a viable workaround and/or a permanent solution. More ❯
IT Desktop SupportAnalyst/ITSupport Specialist A fantastic opportunity has arisen for a IT Desktop SupportAnalyst/ITSupport Specialist to join our London based global law firm on a permanent basis. IT Desktop SupportAnalyst/ITSupport Specialist Responsibilities and … Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they … Ensure that tickets have appropriate categories assigned, correct status is applied, and priority is clear. Where a new Problem is identified; a Problem ticket is opened and communicated to IT so the team ensure related IT Cases are linked and the root cause is investigated with aim of finding a viable workaround and/or a permanent solution. More ❯
IT Desktop SupportAnalyst/ITSupport Specialist A fantastic opportunity has arisen for a IT Desktop SupportAnalyst/ITSupport Specialist to join our London based global law firm on a permanent basis. IT Desktop SupportAnalyst/ITSupport Specialist Responsibilities and … Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they … Ensure that tickets have appropriate categories assigned, correct status is applied, and priority is clear. Where a new Problem is identified; a Problem ticket is opened and communicated to IT so the team ensure related IT Cases are linked and the root cause is investigated with aim of finding a viable workaround and/or a permanent solution. More ❯
IT Desktop SupportAnalyst/ITSupport Specialist A fantastic opportunity has arisen for a IT Desktop SupportAnalyst/ITSupport Specialist to join our London based global law firm on a permanent basis. IT Desktop SupportAnalyst/ITSupport Specialist Responsibilities and … Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they … Ensure that tickets have appropriate categories assigned, correct status is applied, and priority is clear. Where a new Problem is identified; a Problem ticket is opened and communicated to IT so the team ensure related IT Cases are linked and the root cause is investigated with aim of finding a viable workaround and/or a permanent solution. More ❯
london (city of london), south east england, united kingdom
DGH Recruitment
IT Desktop SupportAnalyst/ITSupport Specialist A fantastic opportunity has arisen for a IT Desktop SupportAnalyst/ITSupport Specialist to join our London based global law firm on a permanent basis. IT Desktop SupportAnalyst/ITSupport Specialist Responsibilities and … Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they … Ensure that tickets have appropriate categories assigned, correct status is applied, and priority is clear. Where a new Problem is identified; a Problem ticket is opened and communicated to IT so the team ensure related IT Cases are linked and the root cause is investigated with aim of finding a viable workaround and/or a permanent solution. More ❯
IT Desktop SupportAnalyst/ITSupport Specialist A fantastic opportunity has arisen for a IT Desktop SupportAnalyst/ITSupport Specialist to join our London based global law firm on a permanent basis. IT Desktop SupportAnalyst/ITSupport Specialist Responsibilities and … Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they … Ensure that tickets have appropriate categories assigned, correct status is applied, and priority is clear. Where a new Problem is identified; a Problem ticket is opened and communicated to IT so the team ensure related IT Cases are linked and the root cause is investigated with aim of finding a viable workaround and/or a permanent solution. More ❯
10673SR1 £28k – 38k per year ITSupportAnalyst 4 days onsite We are working with a niche organisation based in the heart of Central London, seeking a dynamic and adaptable ITSupportAnalyst to join their team on a permanent basis. This is an exciting opportunity for an individual who is passionate about IT … a variety of tasks, thrive in a fast-paced environment, and are willing to take on new challenges, we want to hear from you! Key Responsibilities: Provide 1st line support in a Microsoft Windows environment. Offer hardware and software support for users and devices. Support Windows 10/11 and Windows Server 2019 and above, ensuring systems … are updated and maintained. Provide O365 support, including a basic understanding of Azure Cloud Services and Azure AD. Assist with network device troubleshooting, including switches and WiFi mesh networks. Provide printer support, including Canon devices and PaperCut management. Support backup operations with Veeam Backup and Replication. Maintain a basic understanding of Cisco firewalls and ensure network security More ❯
London, England, United Kingdom Hybrid / WFH Options
Lancashire Insurance Group
Join to apply for the IT Business SupportAnalyst role at Lancashire Insurance Group 1 week ago Be among the first 25 applicants Join to apply for the IT Business SupportAnalyst role at Lancashire Insurance Group Get AI-powered advice on this job and more exclusive features. Description The primary purpose of the … rapidly resolve technical issues as part of the group service desk supporting staff based in London, Bermuda, Australia and those working from home. Application Deadline: 31 July 2025 Department: IT Location: London Description The primary purpose of the role is to provide a service to the business and rapidly resolve technical issues as part of the group service desk … supporting staff based in London, Bermuda, Australia and those working from home. Specific Responsibilities Provide 1st and 2nd Line support to end users and provide a high level of service availability (Password reset, troubleshooting, maintenance) Ownership of Incidents, Service Requests, Problems and Change Requests Windows build and deployment tools, such as MDT, Autopilot Manage tickets via ITSM software ServiceNow More ❯
We’re looking for an ITAnalyst with strong 2nd Line experience to join a global investment management firm as they look to grow their ITSupport team. You’ll be reporting into the Head of IT and will be involved in various cutting-edge technologies (from End user to IT architecture and Cybersecurity … technologies). Salary: up to £55k + discretionary bonus + 12.5% employer pension contribution Your role will be to provide the highest levels of desktop support in-person and remotely, including out-of-hours when on call 1 week every 3 to 4 weeks. Key Responsibilities: Provision and rollout of end user technologies (both hardware and software). Take … ownership of incidents and projects, liaise with other team members and third parties when required. Infrastructure monitoring, maintenance and support, cloud environment administration and support. Continual service improvement and project proposals, design, trials, and delivery. Attention to underpinning documentation (policy, process, procedure and best practice). Ideally you’ll have: Strong Microsoft Windows 11 desktop administration, rollout and troubleshooting More ❯
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line SupportAnalyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service … Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported More ❯
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line SupportAnalyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service … Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported More ❯
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line SupportAnalyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service … Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported More ❯
london (city of london), south east england, united kingdom
DGH Recruitment
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line SupportAnalyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service … Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported More ❯
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line SupportAnalyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service … Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported More ❯
Social network login/join *PLEASE NOTE: EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line SupportAnalyst to join our London-based global law firm … on a permanent basis. Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The main responsibilities include being the primary point of contact within the IT Service Desk, requiring excellent customer service skills, the ability to multi-task, and … remaining calm under pressure. Key Responsibilities: Providing a professional and consistent level of technology support to all staff. Responding to incoming incidents and requests at first point of contact reported via all mediums. Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to within a set Service Level Agreement. Maintaining and updating More ❯
Note: Experience working in a law firm is essential. ITSupportAnalyst (Law Firm), London (City of London) Client: DGH Recruitment Location: London (City of London), United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 16.06.2025 Expiry Date: 31.07.2025 Job Description: This is a fantastic opportunity for an IT Service Desk … Analyst/1st/2nd Line SupportAnalyst to join a global law firm based in London on a permanent basis. Summary: The Service Desk Analyst will report to the Service Desk Manager, supported by Service Desk Specialists and the Senior Service Desk Specialist. The role involves being the primary point of contact within the IT Service Desk, requiring excellent customer service skills, multitasking ability, and composure under pressure. Key Responsibilities: Providing professional and consistent technology support to all staff Responding to incidents and requests reported via all mediums Accurately recording incidents and requests, ensuring response within the set SLA Maintaining and updating incident/request records Alerting senior team members of recurring incidents More ❯
ITSupportAnalyst £35,000 - £40,000 per annum Full time – Central London – Office based 5 days per week Is this the ITSupportAnalyst role for you? Crone Corkill are partnering with a longstanding, boutique client who are looking to onboard an ITSupportAnalyst to focus on 1st/… 2nd Line responsibilities between themselves and their sister company. Working as part of a newly merged, close-knit team, your key focus will be on Desktop Support for circa 250 London based end users across both businesses. You’ll be one of the main points of contact for ITSupport related issues, escalating where appropriate. One business … provide experience on both operating systems. They also have the Microsoft E3 license implemented, so experience using the tools within is very advantageous. Given the size of each business, it’s important for my client that the person joining has experience providing ITSupport within an SME environment. Candidates without this may not be considered. What will More ❯
ITSupportAnalyst £35,000 - £40,000 per annum Full time – Central London – Office based 5 days per week Is this the ITSupportAnalyst role for you? Crone Corkill are partnering with a longstanding, boutique client who are looking to onboard an ITSupportAnalyst to focus on 1st/… 2nd Line responsibilities between themselves and their sister company. Working as part of a newly merged, close-knit team, your key focus will be on Desktop Support for circa 250 London based end users across both businesses. You’ll be one of the main points of contact for ITSupport related issues, escalating where appropriate. One business … provide experience on both operating systems. They also have the Microsoft E3 license implemented, so experience using the tools within is very advantageous. Given the size of each business, it’s important for my client that the person joining has experience providing ITSupport within an SME environment. Candidates without this may not be considered. What will More ❯
london (city of london), south east england, united kingdom
Crone Corkill
ITSupportAnalyst £35,000 - £40,000 per annum Full time – Central London – Office based 5 days per week Is this the ITSupportAnalyst role for you? Crone Corkill are partnering with a longstanding, boutique client who are looking to onboard an ITSupportAnalyst to focus on 1st/… 2nd Line responsibilities between themselves and their sister company. Working as part of a newly merged, close-knit team, your key focus will be on Desktop Support for circa 250 London based end users across both businesses. You’ll be one of the main points of contact for ITSupport related issues, escalating where appropriate. One business … provide experience on both operating systems. They also have the Microsoft E3 license implemented, so experience using the tools within is very advantageous. Given the size of each business, it’s important for my client that the person joining has experience providing ITSupport within an SME environment. Candidates without this may not be considered. What will More ❯