IT Support Jobs in the Thames Valley

24 of 24 IT Support Jobs in the Thames Valley

IT Support Engineer - 2nd/3rd Line - Hybrid

Abingdon, Oxfordshire, United Kingdom
Hybrid / WFH Options
Ashdown Group
A great opportunity for a personable IT Support Engineer who enjoys autonomy and is looking for a broad and varied role. Our client is a small but dedicated MSP offering support to their SME clients across the Greater London area. Working in a very small team you will provide a wide range of 1st, 2nd and 3rd … line support to a select number of clients. The ideal candidate will be confident working up to 3rd line, be comfortable working autonomously and be able to use their own initiative. The position is homebased with travel to clients in Central London three days a week. Key Responsibilities: Provide 1 st , 2 nd and 3 rd line IT support to clients across London, troubleshoot and resolve issues. provide technical advice and guidance to clients. Support a broad range of applications and hardware including Microsoft Office 365, Windows, Active Directory, SharePoint, network infrastructure (TCP/IP, DNS) plus some Cyber Security duties. You will demonstrate first class Customer Service at all times, building and maintaining strong More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Desktop Support Analyst

Slough, Berkshire, UK
DGH Recruitment
IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the … team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received … Ensure that tickets have appropriate categories assigned, correct status is applied, and priority is clear. Where a new Problem is identified; a Problem ticket is opened and communicated to IT so the team ensure related IT Cases are linked and the root cause is investigated with aim of finding a viable workaround and/or a permanent solution. More ❯
Employment Type: Full-time
Posted:

IT Support Technician

Milton Keynes, Buckinghamshire, South East
Nexus Jobs Limited
IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day IT 2 nd and 3 rd line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to … identify, prioritise, own and resolve all IT support and service requests. The IT Support Technician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery … Manager. Key Responsibilities Provide 2 nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and IT Solutions Strategy Carry out routine BAU maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests More ❯
Employment Type: Permanent
Posted:

Senior IT Support Engineer

Buckinghamshire, High Wycombe, United Kingdom
Graham Rose
We are seeking a Senior IT Support Engineer to join a dynamic and growing IT service provider based in High Wycombe, Buckinghamshire. This is a fantastic opportunity for an experienced IT professional to play a key role in shaping technical operations, mentoring junior staff, and contributing to the strategic direction of the IT support function. Key Responsibilities for the Senior IT Support Engineer in High Wycombe, Buckinghamshire include: Lead and manage complex technical support issues across client environments, ensuring high standards of service delivery. Provide expert support in Windows technologies and related infrastructure (server, desktop, cloud, and network environments). Oversee and contribute to BAU support as well … as deliver technical input on IT projects (migrations, deployments, upgrades). Act as an escalation point for the support team and work closely with stakeholders to drive issue resolution and service improvements. Mentor and guide junior engineers, sharing knowledge and fostering technical growth across the team. Assist in shaping IT policies, documentation, and best practices across client More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum Holiday, Pension & Benefits
Posted:

1st Line IT Support Technician

Newbury, Berkshire, United Kingdom
Jiyu Consulting
1st Line IT Support Technician - Newbury - £26,900 to £30,500 + bonus Newbury/Berkshire growth organisation are looking to add an IT Support Technician/Analyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across the group. … Working within a Microsoft environment you will use your knowledge of IT and cyber security to resolve or escalate technical issues. Our client have an excellent culture and offer all positions with training and support. Key Responsibilities: Provide first line support to the business via phone, email, and in-person. Diagnose and troubleshoot hardware, software, and network issues. … printers, and scanners. Manage user accounts and permissions on various platforms (Active Directory, Office 365, etc.). Ensure timely resolution of issues and escalate complex problems to higher-level support when necessary. Qualifications and Skills: Experience in IT Support. Knowledge of Windows operating systems. Proficient in supporting Microsoft Office 365 and Active Directory. Excellent problem-solving skills and More ❯
Employment Type: Permanent
Salary: GBP 26,900 - 30,500 Annual
Posted:

IT Support Technician

Reading, England, United Kingdom
Allegiance Group
IT Technician 📍 Reading 💰 Up to £30,000 We’re working with a leading media provider that’s expanding their internal IT team. They’re now looking for a hands-on IT Technician to support day-to-day technical operations, internal users, and project-based work from their Reading office. This is a great opportunity to join … environment where you'll play a key role in supporting internal infrastructure, troubleshooting issues, and keeping systems running smoothly. 🔧 What You’ll Be Doing Providing 1st and 2nd line IT support to internal users (remote and on-site) Troubleshooting hardware, software, and connectivity issues Supporting project teams with setup and configuration of internal systems Maintaining documentation and asset …/11 Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) Active Directory/Group Policy Azure AD Windows Server environments Basic networking (TCP/IP, DNS, DHCP) 🎁 What’s in it for You? Salary up to £30,000 (depending on experience) 22 days annual leave plus bank holidays Private dental insurance Life insurance Ongoing training and development opportunities Friendly, supportive More ❯
Posted:

IT Support Engineer

Bicester, Oxfordshire, United Kingdom
Endeavour Recruitment Solutions
Technologies: Windows Server 2012 Active Directory office 365 OneDrive IP Telephony firewalls WAP VPN SQL Server troubleshooting Back Up Tools Endeavour Recruitment has an excellent opportunity for an experienced IT Support Engineer. Previous experience of working as a Support Engineer is essential. This is a permanent opportunity based in Bicester with a salary of up to £45K More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Engineer

Slough, England, United Kingdom
Pathfinder - IT Recruitment
We’re looking for a 2nd Line Support Specialist to join the internal IT team of a global biomedical healthcare company. This is an on site role based in Slough, supporting users across the UK business. You’ll handle escalations from the first line helpdesk, troubleshooting hardware, software and access issues that need deeper technical input. The role … documenting all actions and outcomes Identifying recurring issues and contributing to service improvements What we’re looking for: At least 3 years’ experience in a 2nd line or desktop support role Strong troubleshooting ability in Windows environments Strong knowledge of Microsoft 365, Active Directory, configuring laptops, and basic networking Confident communicator with a calm and professional manner Familiar with … helpdesk systems and ticket management Organised, reliable and consistent under pressure This is a practical, hands on support role in a busy operational environment. Ideal for someone who takes ownership and enjoys getting things working properly. More ❯
Posted:

1st Line IT Support Technician

SN7, Faringdon, Oxfordshire, United Kingdom
MFK Recruitment
We have an exciting opportunity for a 1st Line IT Support Technician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having individuals join their team, who are keen to progress and … succeed. 1st Line IT Support Technician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control … process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line IT Support Technician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience in using Windows Server/Active Directory Experience in using Office 365 Admin Exposure to Cloud support (desirable) Experience working with SLA More ❯
Employment Type: Permanent
Salary: £26000 - £28000/annum
Posted:

IT Project Support Associate - Milton Keynes

Milton Keynes, Buckinghamshire, United Kingdom
Makita UK
Job Title : IT Project Support Associate Location : Milton Keynes on - site About Makita: Makita is a global leader in providing innovative power tools and outdoor equipment, trusted by professionals worldwide. Our mission is to design and deliver high-quality products that empower industries such as construction, woodworking, and landscaping. Why Join Makita UK? A Brand You Can Trust … in high-performance power tools and outdoor equipment. Career Development: We believe in developing our people. With Makita, you'll have access to ongoing training, career growth opportunities, and support to help you reach your full potential. Work-Life Balance: We offer competitive salaries, benefits, and the opportunity to work with a team that values collaboration and flexibility. Be … commitment to excellence-everything we do is driven by our commitment to our customers and products. Role Overview: Makita UK is looking for a dedicated and detail-oriented Project Support professional to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth and efficient execution of our projects across various functions within the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Apprentice Level 3 Technician

Wharf Road, Eynsham, Witney, England
Siemens Healthineers Magnet Technology
Apply now for the position of IT Support Apprentice Level 3 Technician Apprenticeship. This is 13 months of practical training plus 3 months of end point assessment, and you will have the opportunity to gain valuable experience in one of the world's leading healthcare companies. Role Asset Management – Ensure that the ITAM database is kept up to … date, ensuring that the asset lifecycle and disposal is followed Diagnose and resolve hardware and software-related issues in a timely manner, escalating more complex issues to higher-level support teams as needed Assist with user account management tasks such as password resets, access provisioning, and account setup/deactivation Educate users on basic IT concepts and best … analytical abilities, with a keen attention to detail Logging and keeping records of customer service issues and solutions in the helpdesk ticket system Communicating with second- and third-line support and escalating service issues to the appropriate level for swift resolution Updating self-help documents so customers and colleagues can fix problems themselves Training Delivery model: Work-based training More ❯
Employment Type: Advanced Apprenticeship
Salary: £17,000 a year
Posted:

Information Technology Support Engineer

Oxford, England, United Kingdom
Understanding Solutions
IT Support Engineer (Contract) Contract Length: 6 Months (likely to extend) Location: Oxford (Onsite) Day Rate: £200 Inside IR35 Start Date: ASAP We’re looking for an IT Support Engineer to join a high-growth tech environment and support a range of concurrent IT initiatives. You’ll be a key player in rolling out … and managing end-user devices, helping to drive improvements across both BAU and project-based workstreams. Working closely with project managers and IT leadership, you’ll help deliver technical solutions in a fast-paced, collaborative setting. Key Experience Required Windows device rollout, endpoint management, and software deployments experience Strong skills with Intune and/or Jamf for device configuration … networking, access, systems) Experience supporting identity and access management systems Excellent communication skills Bonus Points ITIL Foundation or familiarity with ITIL processes Experience using ITSM tools such as ServiceNow IT Support Engineer (Contract) Contract Length: 6 Months (likely to extend) Location: Oxford (Onsite) Day Rate: £200 Inside IR35 Start Date: ASAP If you’re ready to take on More ❯
Posted:

IT Support Engineer

High Wycombe, Buckinghamshire, United Kingdom
Graham Rose
We are currently recruiting for an IT Support Engineer to join a growing service provider in High Wycombe, Buckinghamshire, this will be a permanent role paying £30,000 to £34,000 p/a with a great benefits package also. Key Skills required for the position of IT Support Engineer in High Wycombe, Buckinghamshire; Strong IT support experience - predominantly windows technologies (2/3 years' experience minimum). Experience working within BAU and projects environment. Need to hold a UK drivers license. Must be able to go through DBS checks. If you are interested in the position of IT Support Engineer in High Wycombe, Buckinghamshire or know someone who might be, please More ❯
Employment Type: Permanent
Salary: £30000 - £34000/annum Plus holiday, pension & benefits
Posted:

IT Support Trainee/Apprentice

Thatcham, Berkshire, South East, United Kingdom
Latcom
IT Support Trainee/Apprentice required to work onsite Monday - Friday 5 days a week (required to work 1 Saturday in 3 and then 1 Saturday in 4 weekends). My client is based in Thatcham, as this is a very rural area, you will need to have your own transport (ESSENTIAL). Please note my client will … Tier 2 General Visa's too as after expiry date you will need sponsoring. Job responsibilities: Full training will be provided, once trained up you will be expected to support the following: Responsible for the smooth running of all of desktops; laptops; tablets; smart devices; OperatingSystemsand applications, Internet cafés and other client facing areas. Monitor the IT service … desk in support of all client's areas. Provide support for all IT related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends - 9-1pm. Skills required: You must have a passion for IT Show willingness to learn new skills, keen & enthusiastic Want to understand ITIL More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

IT Support Technician

Thatcham, West Berkshire, Berkshire, United Kingdom
Latcom plc
IT Support Technician required to work in Thatcham, as this is a very rural area, you will need to have your own transport. This opportunity is working Monday to Friday onsite 5 days a week. Please note my client will not be able to sponsor you if you do need sponsoring please do NOT send in your application. … Job responsibilities: Take responsibility for the smooth running of all of desktops; laptops; tablets; smart devices; Operating Systems and applications, Internet cafés and other client facing areas. Monitor the IT service desk in support of all client's areas. Act as a point of escalation to troubleshoot and resolve issues as required. Create and maintain standard operating procedures … developing new procedures as required and ensure adherence. Provide support for all IT related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends - 9-1pm. Skills required: 2yrs + Proven Service Desk Support environment. Typically at least 2 years of technical delivery and support experience, in More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum + good benefits
Posted:

Supply Chain IT Systems Support Specialist - Maidenhead

Maidenhead, Berkshire, United Kingdom
Jdeprofessional
Supply Chain IT Systems Support Specialist - Maidenhead Supply Chain Maidenhead Full-time United Kingdom Job Description JOB GOAL The OITS Specialist ensures that all application(s) related issues are promptly resolved and prevented, in order to maintain the highest degree service level at all times. The goal is to achieve zero touch order to cash process. Responsibilities/… parties. Raising and investigation of customer credits and ensuring month end processes are complete (work cross functionally on reducing credits). Audit control and compliance (Monthly and annually). Support the business in testing and implementation (Log and Test Incidents liaise with Accenture - Local IT & 3rd party providers). Monitor Release calendar and local coordination of system upgrades. … brimming with an entrepreneurial spirit and a drive to succeed, you'll fit right in at JDE Peet's. Critical Experience: Minimum of 3 years' experience in an Application support or Key User role. Knowledge of SAP and Application Integration. Participation in an International ERP (SAP) Project. Eligibility to live and work in the UK without company sponsorship. Good More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Apprenticeship £20-25k Permanent Berkshire

Maidenhead, Berkshire, United Kingdom
Telstra Associates
IT Support Apprenticeship 20-25k Permanent Berkshire IT Support Apprentice, training provided Do you have a passion for technology? Are you ready to turn your hobby into a career? This is an exciting opportunity to gain hands-on experience in IT support, working with a well-established IT service provider in Berkshire … or Leeds Yorkshire and the role is full time office based. About the Role As an IT Support Apprentice, you will join a dynamic and supportive team, developing essential IT skills while working on real-world projects. Your key responsibilities will include: Providing technical support for IT and Assisting in customer projects and IT service activities, Handling helpdesk calls and emails, ensuring timely responses, managing and resolving first-line support queries Gaining experience in networking, security, and cloud services What We're Looking For GCSE Grade C/4 or above in Maths & English (or equivalent) GCSE, BTEC, or A Level in ICT (preferred) OR hands-on experience with IT systems More ❯
Employment Type: Permanent
Salary: GBP 18,000 - 25,000 Annual
Posted:

IT Support Apprenticeship £20-25k Permanent Berkshire

Maidenhead, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
Telstra Associates
IT Support Apprenticeship £20-25k Permanent Berkshire IT Support Apprentice, training provided Do you have a passion for technology? Are you ready to turn your hobby into a career? This is an exciting opportunity to gain hands-on experience in IT support, working with a well-established IT service provider in Berkshire … or Leeds Yorkshire and the role is full time office based. About the Role As an IT Support Apprentice, you will join a dynamic and supportive team, developing essential IT skills while working on real-world projects. Your key responsibilities will include: Providing technical support for IT and Assisting in customer projects and IT service activities, Handling helpdesk calls and emails, ensuring timely responses, managing and resolving first-line support queries Gaining experience in networking, security, and cloud services What We're Looking For GCSE Grade C/4 or above in Maths & English (or equivalent) GCSE, BTEC, or A Level in ICT (preferred) OR hands-on experience with IT systems More ❯
Employment Type: Permanent
Salary: £18000 - £25000/annum £20-25k
Posted:

IT Support Technician

Thatcham, Berkshire, South East, United Kingdom
Latcom
IT Support Technician required to work in Thatcham, as this is a very rural area, you will need to have your own transport. This opportunity is working Monday to Friday onsite 5 days a week. Please note my client will not be able to sponsor you if you do need sponsoringplease do NOT send in your application. This … need sponsoring. Job responsibilities: Take responsibility for the smooth running of all of desktops; laptops; tablets; smart devices; OperatingSystemsand applications, Internet cafés and other client facing areas. Monitor the IT service desk in support of all client's areas. Act as a point of escalation totroubleshootand resolveissuesasrequired. Create and maintain standard operating procedures, developing new procedures as required … and ensure adherence. Provide support for all IT related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends - 9-1pm. Skills required: 2yrs + Proven Service Desk Support environment. Typicallyat least 2yearsof technical delivery and support experience, inroles that requireinvolvement and understanding ofITIL based service delivery. More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

IT User Support Apprentice

Time Square, Market Street, Bracknell, England
Bracknell Forest Borough Council
As an IT User Support Apprentice, you will be part of a service desk dealing with varied requests and issues requiring technical support to resolve them. You will focus on resolution and customer service. Role To record, track and prioritise incidents and service requests at the first point of contact. To resolve user requests in a timely … be encouraged to learn how to troubleshoot and administer bespoke systems at Bracknell Council. Training Your learning will be a combination of online classroom-based sessions, one-to-one support with a workplace coach and on-the-job learning and will last for 15 months. At the end of the programme, you will complete an end-point assessment and … work may be required. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Wednesday, 9th July 2025 Start Date Monday, 1st September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Logical Team working Patience Qualifications 3 additional subjects GCSE, grade C/4 (Essential) English More ❯
Employment Type: Advanced Apprenticeship
Salary: £24,362 a year
Posted:

Junior IT Support Technician

Amersham, Buckinghamshire, United Kingdom
Rise Technical Recruitment
Junior IT Support Technician Amersham £28,000 - £32,000 + Training + Progression + Holidays + Pension + Other Benefits Are you an enthusiastic IT Support Technician looking to join a growing team where you will be given full training? Are you looking to join an exciting and reputable business where you can grow your career … with the company hardware and work with Linux and android developments. You will be given full training and development opportunities. The ideal candidate will be a Junior/Graduate IT Support/Technician with knowledge of servers, Linux, android and excellent client facing/communication skills. You will need to live a commutable distance from Amersham. The Role … facing capacity Manage and maintain company hardware Gain hands-on experience with Linux systems and Android development Receive full training and ongoing development opportunities The Person: Junior or Graduate IT Support Technician Knowledge of servers, Linux, and Android platforms Strong client-facing and communication skills Must live within a commutable distance of Amersham More ❯
Employment Type: Permanent
Salary: £28000 - £32000/annum
Posted:

Executive IT Support Specialist

Milton Keynes, Buckinghamshire, United Kingdom
HAYS
Great Job Opportunity for Executive IT Support Specialist Contractual position Work Schedule Mon - Fri 09:00 - 17:30 Pay Rate: £23.36 per hour via Umbrella £18.00 per hour via PAYE Overview: The role involvesproviding comprehensive IT support to the bank's most senior executives,including the CEO, Chairman, and Executive Committee. The Executive Supportteam ensures fast … efficient resolution of all IT needs while maintainingprofessionalism and control at all times. Key Responsibilities: Act as a primary contact for executive IT issues, providing high-level technical support. Troubleshoot and resolve technical problems efficiently, escalating when necessary. Manage incidents reported via phone and in person. Maintain service activity records in the Remedy toolset. Handle desk moves and … IT infrastructure changes. Adhere to IT security standards and industry regulations. Operate the executive helpline (8:00-18:30) and participate in an on-call rotation for evenings and weekends. Coordinate with internal teams and external vendors to ensure priority handling of executive IT requests. Collaborate on project work within the executive environment. Develop technical roadmaps for More ❯
Employment Type: Contract
Rate: GBP 18 Hourly
Posted:

IT Support Apprentice

4 FOXCOMBE COURT, WYNDYKE FURLONG, ABINGDON, England
KFP TOTAL IT SOLUTIONS LTD
Velocity Academy has an exciting new opportunity for an IT Support Apprentice with KFP Total IT Solutions. This is a fantastic role for someone with a genuine interest and passion for IT and technology, along with a solid understanding of PC computing. Role Staging and configuring a variety of retail hardware including workstations, servers, printers, networks … and vendor specific hardware and software. Building system databases with customer information. Repairing equipment when required. Logging all support desk interactions in our ticketing system. Escalating problems to other departments as needed. Training An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. The … Monday - Friday, 8.00am - 5.00pm. Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Monday, 21st July 2025 Start Date Monday, 28th July 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Qualifications English Language and Maths GCSE, grade More ❯
Employment Type: Advanced Apprenticeship
Salary: £18,000 a year
Posted:

IT Support Administrator

Windsor, England, United Kingdom
En Route International
more than 20 years as a global food solutions partner, with offices in the UK, USA, Australia and UAE. Are you ready to become part of our story? Our IT systems sit at the very core of our business, directly enabling our colleagues around the world to delight our customers and ensure a smooth delivery of all IT related issues that may arise. Job Purpose We’re looking for someone to join our team on a 3 month fixed term contract to support our colleagues with a range of IT Support needs. The IT administrator will take on a number of responsibilities across the business. Key Responsibilities Setting up new user accounts providing … first level help desk support stock control and setting up workstations. This opportunity will also involve regular interaction with IT colleagues at our parent company, Emirates. Person Specification Previous experience in an IT support function is essential Confident IT user Self-starter with lots of energy Capable of working independently Ability to solve problems Friendly More ❯
Posted:
IT Support
the Thames Valley
10th Percentile
£19,750
25th Percentile
£22,750
Median
£27,875
75th Percentile
£33,875
90th Percentile
£39,050