1 to 25 of 26 IT Support Jobs in the Thames Valley

IT Support Analyst End User Technical Support Didcot, Abingdon, Oxford, Oxfordshire @mecscomms is recruiting for a contract - End User Support Specialist& IT Support Analyst to provide technical assistance & ensure the smooth operation of IT systems within a large Global Enterprise environment. The role … involves 1st & 2nd line support, troubleshooting hardware & software issues, managing user accounts, supporting LAN/WAN networks & optimising the end-user experience across Microsoft 365, M365, MS Active Directory, Windows & Mac OS environments & wireless technologies. If you're experienced in the management, administration, support, monitoring, troubleshooting, installation, configuration … deployment & rollout of IT services across: Microsoft Windows Server, Microsoft Exchange, Active Directory, Azure, SQL, Office 365, M365, SCCM, Skype, MS Teams, IP Networking, Cisco, Firewalls, Routing, Switching etc. I'm keen to hear from you. Position: Technical Support, Helpdesk, Desktop Support, Service Desk Engineer, IT More ❯

We are a growing IT consultancy that provides support services for a range of clients from SMEs to preparatory schools. This is an excellent opportunity for a proactive and customer focussed Senior IT Support Engineer to join our team. If you love variety and want to … with the flexibility to work from home, this might be the perfect role for you! Immediate Start Available The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London/Hybrid after Onboarding … + Public Holidays, Pension Scheme, Generous Mileage Allowance and More Culture: A supportive and knowledgeable team with opportunities for growth Company: Proactive and Engaged IT Solutions Your Background/Skills: 2nd/3rd Line Support, Helpdesk Support, Window and macOS Systems, Microsoft 365 Administration, Client Support. About More ❯

Job Description IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day IT 2 nd and 3 rd line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all IT support and service requests. The IT Support Technician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position … is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide 2 nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and support strategic More ❯

Job Title: IT Support Assistant (Deployment Project) Location: Reading (Office-based) Contract Length: 2 months Rate: £140 per day (via umbrella, Inside IR35) Start Date: Immediate We are currently seeking multiple IT Support Assistants to support a large-scale IT rollout and deployment project … in Reading. This is a hands-on role ideal for individuals with a solid understanding of basic IT hardware and software, and a willingness to assist with imaging, deployment, and general IT support tasks in a warehouse/office setting. Key Responsibilities: Assist with the imaging, setup … and configuration of laptops, desktops, and other IT equipment Unpack, label, and organise hardware in preparation for deployment Conduct basic testing to ensure devices are functioning correctly Support inventory management and maintain accurate records of assets Collaborate with project leads to ensure smooth delivery and rollout of devices More ❯

Job Title: IT Support Assistant (Deployment Project) Location: Reading (Office-based) Contract Length: 2 months Rate: £140 per day (via umbrella, Inside IR35) Start Date: Immediate We are currently seeking multiple IT Support Assistants to support a large-scale IT rollout and deployment project … in Reading. This is a hands-on role ideal for individuals with a solid understanding of basic IT hardware and software, and a willingness to assist with imaging, deployment, and general IT support tasks in a warehouse/office setting. Key Responsibilities: Assist with the imaging, setup … and configuration of laptops, desktops, and other IT equipment Unpack, label, and organise hardware in preparation for deployment Conduct basic testing to ensure devices are functioning correctly Support inventory management and maintain accurate records of assets Collaborate with project leads to ensure smooth delivery and rollout of devices More ❯

As an IT Support Apprentice, you will assist the IT support team in providing technical assistance and support to our clients. You will learn to troubleshoot and resolve IT-related issues, ensuring customer satisfaction and contributing to the smooth operation of our IT services. Role Customer Support: Respond to customer enquiries via phone, email, providing first-line technical support and guidance. Issue Resolution: Assist in diagnosing and resolving hardware, software, and network issues in a timely and efficient manner. Ticket Management: Create, manage, and close support tickets using our … IT ticketing system, ensuring accurate documentation of issues and resolutions. Hardware and Software Setup: Assist in the installation, configuration, and maintenance of computer systems, peripherals, and software applications. User Training: Provide basic training and support to users on IT systems and software applications. System Monitoring: Help monitor More ❯

1st Line IT Support Technician, Woodstock, £24k - £25k plus benefits: A leading Managed Services Provider based on the outskirts of Oxford is looking to recruit a 1st Line IT Support Technician to work in their client’s stunning rural office location. As part of a team … of dedicated technicians, you’ll be providing 1st Line Support to over (Apply online only) users covering cutting edge hardware, software and infrastructure technologies. The role: The 1st Line IT Support Technician will provide support to a diverse group of over 500 users, responding to incidents … and requests in line with company SLA’s. You’ll be the first point of contact for all IT queries submitted via telephone, self-service portal and walk-up, keeping users updated as you progress. You’ll deal with a variety of hardware, software, telephony and mobile device issues More ❯

IT Support Apprentice Downe House is a leading independent boarding and day school for girls aged 11-18, based in the village of Cold Ash, Berkshire. Our aim is to provide pupils with a wealth of academic, pastoral and co-curricular opportunities to allow them to grow into … confident young women. We are looking for a full time IT Support Apprentice to join our busy and successful Digital Delivery and Innovation team. As part of your role, you will also be enrolled on a Level 3 ICT Apprenticeship. This is a fantastic opportunity to gain practical … experience while working towards a qualification in IT Support. The role would suit a recent college leaver who has previously studied or has knowledge in IT, or an older individual who is looking to undertake an IT qualification and further develop their skills. We are looking for More ❯

Job Title: IT Support Engineer Salary: Competitive (Dependent upon experience) Location: Winnersh Triangle Key Features of role To ensure the smooth running of the IT systems across the whole network, and ensure users get the maximum benefits from them. This role is full-time, working 5 days … out of 7, with some weekend and bank holiday working. As an IT Support Engineer, you will be responsible for providing first-line technical support to staff, partners, and clients. You will support the IT helpdesk, troubleshoot technical issues, assist in IT development projects … always looking for new and better ways of doing things are encouraged in this role. Educated to Degree level or equivalent experience within the IT domain Full UK drivers’ licence and own vehicle (Essential) Experience with Office 365, Active Directory and MS Entra (admin level) Strong problem-solving and More ❯

pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people. Scope of Role Reporting to our IT Service Delivery Manager, as an IT Support Specialist your primary role will be to support the Systems Administrator with a variety … of tasks from Hardware/Software setup and supporting the IT team by providing essential support services to the wider company. As an IT Support Specialist, you will: Setup laptops for new users (Mac OS, Windows, Linux) Help respond to first level IT support More ❯

IT Support Engineer (1st Line) Full-time Company Profile An exciting, forward-thinking and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes for over 10 years. Now hiring for multiple talented IT Support Engineers to join … and encourage development and progression, with the opportunity of great career with unrivalled job security and stability. Job Profile The job will suit skilled IT support engineers with a minimum of 1 year proven and demonstrable experience within a Managed Service Provider (MSP) environment. The successful candidates will More ❯

maximum benefits from them. This role is full-time, working 5 days out of 7, with some weekend and bank holiday working. As an IT Support Engineer, you will be responsible for providing first-line technical support to staff, partners, and clients. You will support the … IT helpdesk, troubleshoot technical issues, assist in IT development projects, and ensure smooth operations across multiple office locations. Who we're looking for The role requires someone who is organised, can manage their time effectively, and has the ability to think logically. You should have excellent listening and … with Office 365, Active Directory and MS Entra (admin level) Strong problem-solving and multi-tasking skills Excellent communication skills with the ability to support users at all levels A customer-focused mindset with a proactive and positive approach Familiarity with PC hardware, Microsoft operating systems, and networking essentials. More ❯

1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring … excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations Communicate professionally … and effectively with clients and colleagues Represent Sharp IT Services in a professional manner at all times Skills and Experience Friendly, personable, and professional approach Strong client service focus Excellent written and verbal communication skills Basic technical knowledge and experience in IT Familiarity with Microsoft Server and Desktop More ❯

1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring … excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations Communicate professionally … and effectively with clients and colleagues Represent Sharp IT Services in a professional manner at all times Skills and Experience Friendly, personable, and professional approach Strong client service focus Excellent written and verbal communication skills Basic technical knowledge and experience in IT Familiarity with Microsoft Server and Desktop More ❯

IT Support Technician required to work in Thatcham, as this is a very rural area, you will need to have your own transport. This opportunity is working Monday to Friday onsite 5 days a week. Please note my client will not be able to sponsor you if you … responsibility for the smooth running of all of desktops; laptops; tablets; smart devices; OperatingSystemsand applications, Internet cafés and other client facing areas. Monitor the IT service desk in support of all client's areas. Act as a point of escalation totroubleshootand resolveissuesasrequired. Create and maintain standard operating procedures … developing new procedures as required and ensure adherence. Provide support for all IT related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends - 9-1pm. Skills required: 2yrs + Proven Service Desk Support environment. Typicallyat least 2yearsof More ❯

Bicester, Buckingham, Kidlington and Aylesbury 31 March 2025 Age required: 16+ Number of positions: 1 Opportunity type: Job Description Our client is seeking an IT Support Apprentice to join its expanding team in Waddesdon. They specialise in the development, supply and implementation of field service management software. You … will be completing your Level 3 IT Support Technician apprenticeship with Remit Training. Location: High Street Waddesdon Aylesbury HP18 0LB United Kingdom More ❯

Bicester, Buckingham, Kidlington and Aylesbury 31 March 2025 Age required: 16+ Number of positions: 1 Opportunity type: Job Description Our client is seeking an IT Support Apprentice to join its expanding team in Waddesdon. They specialise in the development, supply and implementation of field service management software. You … will be completing your Level 3 IT Support Technician apprenticeship with Remit Training. Location: High Street Waddesdon Aylesbury HP18 0LB United Kingdom More ❯

Job Description Senior IT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level support More ❯

IT Support Engineer - Saas/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You’ll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone … who wants to get more hands on, & build up their software experience. Key Skills: o Windows support experience o Databases/basic SQL o Web servers - such as Apache experience is helpful o Remote Access Tool Starting salary in the region £30-35K + benefits. Apply now for More ❯

Supply Chain IT Systems Support Specialist - Maidenhead Supply Chain Maidenhead Full-time United Kingdom Job Description JOB GOAL The OITS Specialist ensures that all application(s) related issues are promptly resolved and prevented, in order to maintain the highest degree service level at all times. The goal is … customer credits and ensuring month end processes are complete (work cross functionally on reducing credits). Audit control and compliance (Monthly and annually). Support the business in testing and implementation (Log and Test Incidents liaise with Accenture - Local IT & 3rd party providers). Monitor Release calendar and … and a drive to succeed, you'll fit right in at JDE Peet's. Critical Experience: Minimum of 3 years' experience in an Application support or Key User role. Knowledge of SAP and Application Integration. Participation in an International ERP (SAP) Project. Eligibility to live and work in the More ❯

Job Description: Administration/Development/Monitoring of internal IT Landscape. 1st, 2nd and 3rd Level IT Support. You manage Company's Assets (Laptops, Software licences). We are looking for a new employee to start their professional journey with us. If you are dedicated and willing to … Requirements: Willingness to learn and grow. Basic communication and organizational skills. Ability to work in a team. Basic computer skills are desirable. Responsibilities: Provide support in administrative and operational activities. Answer calls and manage correspondence. Organize files and documents. Participate in various projects and activities. Benefits: Transportation allowance. Meal More ❯

Job Title - Technical Support Adviser 2nd Line IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 corridor and below. … With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service … in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails, portal, and live chats. Responding to More ❯

Job Description: We are seeking a support technician with at least 5 years of experience supporting businesses on desktop operating systems, ranging from Windows XP to Windows 11. The role involves advanced troubleshooting of issues to ensure smooth operations. If you are dedicated, eager to learn, and ready to … Requirements: Willingness to learn and grow Basic communication and organizational skills Ability to work effectively in a team Basic computer skills (desirable) Responsibilities: Provide support in administrative and operational activities Answer calls and manage correspondence Organize files and documents Participate in various projects and activities Benefits: Transportation allowance Meal More ❯

and behaviours whilst obtaining hands on experience of working with technology, processes and teams. Learn to provide first-line desktop/laptop/smartphone support for the department’s staff and students. Learn to identify and provide support for common hardware issues (failed drives, power source issues, fan … and standard change requests, always ensuring that requests are handled correctly and to a high standard. Lean the departmental Audio-Visual systems and provide support for staff, students – for e.g. – supporting University Lecturers on how to carry out recording. You will be working across multiple Departments within the University … to the skills and abilities of the post holder. Contribute towards the Digital Skills Team: designing, delivering, and supporting face-to-face workshops on IT projects. Contribute to supporting delivery and promoting the University's digital skills programme and digital capability service offer through guidance, systems, and processes Training More ❯

search for a Service Desk Agent to join their fantastic team Based in Reading Salary: circa £30,000 Permanent Key responsibilities: Provide remote technical support to all our clients across the Healthcare, Retail & Construction sectors Provide initial response to client tickets Update and manage support tickets to completion … Service Cloud) Prepare for and deliver weekly ticket calls and provide updated ticket lists, liaising directly with clients Adhere to the internal and external support SLA's Escalate client tickets when required Engage with client to deliver real insight & added value through case and ticket management Manage the complete More ❯