ITIL Certification Jobs in London

1 to 25 of 112 ITIL Certification Jobs in London

IT Service & Operations Manager New London, Agile

London, England, United Kingdom
Enstar Group
and IT teams it may require a degree of out of hours working including attending team meetings and interactive with other IT Operations team members. What you will bring: ITIL qualified or relevant experience. Strong and broad understanding of IT methodologies, frameworks and best practices. A strong understanding of operational risk and risk-related control frameworks and practices such … COCO, COSO, ISO, ITIL, CMM, COBIT, etc.) Good technical background in a range of infrastructure technologies, specifically within a virtualized and standardised environment. Experience working in a regulated environment. Experience working with infrastructure technologies within a centrally managed cloud environment. Experience of IT Disaster Recovery planning and testing. Experience in IT service management principles. Experience in managing 3rd party More ❯
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Global Talent Applications Support Manager

London, England, United Kingdom
Dentons
stakeholders across global regions. Strong problem-solving and analytical skills, with attention to detail. Service Management Experience managing third-party vendors and holding them accountable for delivery. Familiarity with ITIL service delivery practices and tools such as FreshService, ServiceNow, or JIRA. Ability to balance business priorities with operational stability. Education, Experience and Certifications Post-secondary degree or equivalent in … or a related discipline. Minimum 5 years’ experience in HR systems management, including SAP SuccessFactors or similar platforms. Experience managing HRIS or application support teams in a global environment. Certification in SuccessFactors or relevant HR technology preferred. Project management or ITIL certification advantageous. Experience in legal, professional services, or similarly complex organizational structures desirable. Fluency in English More ❯
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Information Technology Services Manager

London, England, United Kingdom
ZipRecruiter
financial tracking, and risk assessments Drive a culture of continuous improvement, knowledge sharing, and operational excellence What You Bring Degree in IT, Computer Science, or relevant field Accredited in ITIL, Prince2, APMP, or equivalent Eligible for security clearance (BPSS or higher), ideally you will have lived in the UK for a minimum of 3 years and have permanent Strong … need to stay locally to attend the office 2 days a week, a local accommodation allowance is available for eligible employees Qualifications Degree in an I.T. related subject with ITIL certification Why is this a great opportunity? Chance to be part of a huge green energy/sustainability project, helping the UK to achieve it's zero carbon More ❯
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IT Service & Operations Manager New London, Agile

London, United Kingdom
Enstar Group
and IT teams it may require a degree of out of hours working including attending team meetings and interactive with other IT Operations team members. What you will bring: ITIL qualified or relevant experience. Strong and broad understanding of IT methodologies, frameworks and best practices. A strong understanding of operational risk and risk-related control frameworks and practices such … COCO, COSO, ISO, ITIL, CMM, COBIT, etc.) Good technical background in a range of infrastructure technologies, specifically within a virtualized and standardised environment. Experience working in a regulated environment. Experience working with infrastructure technologies within a centrally managed cloud environment. Experience of IT Disaster Recovery planning and testing. Experience in IT service management principles. Experience in managing 3rd party More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Operations/Infrastructure Engineer

Greater London, England, United Kingdom
Tencent
systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU languages preferred Bonus Qualifications: Experience with cloud platforms (AWS/Azure); gaming studio More ❯
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IT Operations/System Engineer

London, England, United Kingdom
JR United Kingdom
systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU languages preferred Bonus Qualifications: Experience with cloud platforms (AWS/Azure); gaming studio More ❯
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Information Technology Service Delivery Manager

London, England, United Kingdom
Enstar Group
orders, reconcile and approve IT operations invoices and track against budget. Analyse cloud consumption and work with wider IT team to ensure cloud cost optimisation. What you will bring: ITIL qualified or relevant experience. Strong and broad understanding of IT methodologies, frameworks and best practices. A strong understanding of operational risk and risk-related control frameworks and practices such … COCO, COSO, ISO, ITIL, CMM, COBIT, etc.) Good technical background in a range of infrastructure technologies, specifically within a virtualized and standardised environment. Experience working in a regulated environment. Experience working with infrastructure technologies within a centrally managed cloud environment. Experience of IT Disaster Recovery planning and testing. Experience in IT service management principles. Experience in managing 3rd party More ❯
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Technical Service Delivery Manager

London, United Kingdom
Burns Sheehan
Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident in a stakeholder-facing role - strong communication and coordination skills. Ideally ITIL certified (or equivalent experience), with a hands-on approach to process improvement. Comfortable resolving first-line issues when necessary This is a great opportunity for someone looking to step More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Delivery Manager

London, England, United Kingdom
Hybrid / WFH Options
Everywhen
own objectives but focus on all of the following and more: Service Management & Delivery Oversee end-to-end delivery of IT services, ensuring SLAs and KPIs are met. Manage ITIL-based service processes (Incident, Problem, Change, Release). Ensure high availability and performance of critical insurance applications. Stakeholder Engagement Act as the primary liaison between IT and business units … Manager who has: Strong background in Incident Management working with 3rd party service providers Understanding of IT Infrastructure and Operating Systems Strong experience of delivering service quality within an ITIL framework Knowledge of ITIL, Infrastructure related technologies and understanding of business relevance of the technologies Experienced in managing multiple vendors Experience in managing conference calls or incident resolution … meetings Certified ITIL (Foundation) V3 beneficial You will need to be a focused, proactive, organised individual with a agile mindset to adapt to business requirements and who can articulate clearly and adapt their communication style according to their audience. You will be solution orientated who excels under pressure and be a team player who leads by example and is More ❯
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Technical Operations Manager

City of London, London, United Kingdom
Burns Sheehan
Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident in a stakeholder-facing role – strong communication and coordination skills. Ideally ITIL certified (or equivalent experience), with a hands-on approach to process improvement. Comfortable resolving first-line issues when necessary This is a great opportunity for someone looking to step More ❯
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Technical Operations Manager

London Area, United Kingdom
Burns Sheehan
Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident in a stakeholder-facing role – strong communication and coordination skills. Ideally ITIL certified (or equivalent experience), with a hands-on approach to process improvement. Comfortable resolving first-line issues when necessary This is a great opportunity for someone looking to step More ❯
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Senior Desktop Support

Westminster, Greater London, UK
aap3 Recruitment
two-factor authentication Strong communication and interpersonal skills, particularly when working with executives A self-starter mindset with the ability to take ownership and see issues through to resolution ITIL-based support experience; ITIL certification preferred Experience using ServiceNow ideally or similar ITSM platforms Nice to Have Financial services or investment banking background ITIL Foundation, Microsoft More ❯
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Senior Desktop Support

City Of Westminster, England, United Kingdom
aap3 Recruitment
two-factor authentication Strong communication and interpersonal skills, particularly when working with executives A self-starter mindset with the ability to take ownership and see issues through to resolution ITIL-based support experience ; ITIL certification preferred Experience using ServiceNow ideally or similar ITSM platforms Nice to Have Financial services or investment banking background ITIL Foundation, Microsoft More ❯
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IT Support Assoc II, IT Services

London, England, United Kingdom
Amazon
experience and experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems - Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience - ITIL Knowledge - Experience in Linux, Microsoft, and network systems administration - Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers … software. - Experience with AD Systems Administration in a mixed operating system environment – Chrome OS, Windows and Unix. - Knowledge of networking hardware and concepts. - Crestron DMC-T or DMC-E Certification - ITIL Certified - SynAudCon Training - CTI-P101 Foundations of Crestron Programming Certification - CompTia Network+ and Cisco Certified Network Associate (CCNA) - Additional Certifications or formal training by AV manufacturers More ❯
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Infrastructure Analyst

London, England, United Kingdom
Hybrid / WFH Options
2K
/recovery systems. Experience with virtualized environments (VMware, Hyper-V, or similar) and infrastructure automation (PowerShell/Ansible). Familiarity with monitoring (Zabbix) and diagnostic tools. Comfortable working within ITIL frameworks including incident, problem, and change management. Awareness of cloud platforms (e.g., AWS, Azure, Google Cloud) and their integration with existing infrastructure. Strong analytical and problem-solving skills. Superb … communication and interpersonal abilities. Preferred Qualifications Experience supporting creative or production environments. Proficiency in scripting or automation tools (e.g., PowerShell, Bash, Ansible). ITIL certification or demonstrable service management experience. Demonstrable ability to work effectively in fast-paced, collaborative team settings. Experience in conducting vulnerability assessments and implementing remediation plans. Understanding compliance requirements relevant to the industry. Benefits More ❯
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Infrastructure Analyst

London, England, United Kingdom
Hybrid / WFH Options
Sony Interactive Entertainment
/recovery systems. Experience with virtualized environments (VMware, Hyper-V, or similar) and infrastructure automation (PowerShell/Ansible). Familiarity with monitoring (Zabbix) and diagnostic tools. Comfortable working within ITIL frameworks including incident, problem, and change management. Awareness of cloud platforms (e.g., AWS, Azure, Google Cloud) and their integration with existing infrastructure. Strong analytical and problem-solving skills. Superb … communication and interpersonal abilities. Preferred Qualifications Experience supporting creative or production environments. Proficiency in scripting or automation tools (e.g., PowerShell, Bash, Ansible). ITIL certification or demonstrable service management experience. Demonstrable ability to work effectively in fast-paced, collaborative team settings. Experience in conducting vulnerability assessments and implementing remediation plans. Understanding compliance requirements relevant to the industry. Benefits More ❯
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ICT Infrastructure and End-User Services Specialist

London, England, United Kingdom
ZipRecruiter
approvals, following up on orders, capacity planning and optimising of licenses and alignment to budget. Skills and Qualifications Essential : A degree in an IT related subject, or equivalent experience; ITIL certification required; In-depth working knowledge and support of virtualisation and containerisation technologies; Extensive experience in Microsoft 365 and Teams, Azure and Azure AD; Experience of migrating services More ❯
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Desktop Support Engineer (IT) / Contractor

London, England, United Kingdom
Free-Work UK
Problem solving and root cause analysis skills Understanding of virtualization, Intune administration Supporting conference room devices and managing cloud printing Asset inventory management Experience with Microsoft Managed Desktop environment ITIL certification or process knowledge This is an excellent opportunity on a significant project. If you are looking for your next exciting role, apply now to have your CV More ❯
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Infrastructure Analyst

London, England, United Kingdom
Hybrid / WFH Options
PlayStation Network
/recovery systems. Experience with virtualized environments (VMware, Hyper-V, or similar) and infrastructure automation (PowerShell/Ansible). Familiarity with monitoring (Zabbix) and diagnostic tools. Comfortable working within ITIL frameworks including incident, problem, and change management. Awareness of cloud platforms (e.g., AWS, Azure, Google Cloud) and their integration with existing infrastructure. Strong analytical and problem-solving skills. Superb … communication and interpersonal abilities. Preferred Qualifications Experience supporting creative or production environments. Proficiency in scripting or automation tools (e.g., PowerShell, Bash, Ansible). ITIL certification or demonstrable service management experience. Demonstrable ability to work effectively in fast-paced, collaborative team settings. Experience in conducting vulnerability assessments and implementing remediation plans. Understanding compliance requirements relevant to the industry. Discretionary More ❯
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Desktop Support Engineer

London, England, United Kingdom
LA International
and root cause analysis skills. Understanding of virtualization and Intune administration. Knowledge of supporting conference room devices and cloud printing. Asset inventory management. Experience supporting Microsoft Managed Desktop environments. ITIL certifications or process knowledge. This is an excellent opportunity on a significant project. If you're seeking your next exciting role, apply now to have your CV reviewed. We More ❯
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ServiceNow Delivery Consultant/Developer

London, United Kingdom
Computacenter AG & Co. oHG
the ServiceNow platform, with hands-on experience in troubleshooting and minor development. A customer-first mindset, with a proactive approach to problem-solving and service delivery. ServiceNow System Administrator certification (minimum), with at least one Certified Implementation Specialist (CIS) certification preferred. Organised, self-motivated, and capable of managing multiple priorities in a dynamic environment. Other relevant ServiceNow accreditations … integration development. Transferrable skills from previous employment and a knowledge of how these will prove beneficial in this role. Bachelor's degree in computer science or closely related discipline. ITIL Certification. Availability to manage customers outside of the UK & Ireland region. Excellent communication skills to bridge the gap between technical and non-technical stakeholders. About us With over More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Delivery Manager – Oracle Applications & Infrastructure

London, England, United Kingdom
Hybrid / WFH Options
Enigen UK
or Oracle Fusion Applications. Proven ability to manage and support complex Oracle environments (on-prem and/or cloud). Familiarity with infrastructure components supporting Oracle systems Experience with ITIL practices, preferably ITIL-certified. Demonstrated experience managing third-party vendors and support teams. Excellent communication and stakeholder management skills. Strong analytical and problem-solving abilities. Preferred Qualifications: ITIL v4 Certification Oracle certifications (e.g., Oracle Cloud Infrastructure Foundations Associate, Oracle DBA, or Oracle Apps DBA) Experience with hybrid cloud environments Experience in regulated industries (e.g., finance, healthcare) What We Offer: Exposure to a variety of projects and stakeholders across the business Ongoing training and career development opportunities A collaborative and supportive team culture Benefits: Private Health, Group More ❯
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Technical Analyst

London, England, United Kingdom
Hybrid / WFH Options
Halian
Skills: Experience with Azure Active Directory and Azure-based services . Familiarity with modern IT infrastructure and cloud-based technologies. Knowledge of Windows Autopilot or other device provisioning technologies. ITIL certification or knowledge of ITIL processes. Education & Qualifications: Degree in Computer Science , Information Technology , or a related field is preferred, but not required. Microsoft certifications (e.g., Microsoft More ❯
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Enterprise Solutions Architect

London, England, United Kingdom
Hybrid / WFH Options
ZipRecruiter
and results-driven with great attention to detail. Ability to collaborate with diverse teams and stakeholders at all levels, ensuring effective communication and decision-making. Desired Skills: TOGAF Practitioner certification or equivalent certification in enterprise architecture. ITIL certification or equivalent knowledge of IT service management frameworks. Experience with architecture tools such as Orbus iServer and MS More ❯
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Solutions Architect

London Area, United Kingdom
Hybrid / WFH Options
Tata Consultancy Services
Python, JavaScript, REST/SOAP APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts, business rules, client scripts, data imports, custom apps, and development methods. Relevant ServiceNow certification eg. ServiceNow Certified System Administrator, ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) certification. Demonstrable experience of collaborating with geographically dispersed teams, requirements management, agile practices and working … industry trends, concepts, opportunities, threats & constraints. Experience & knowledge of GenAI, predictive analytics, or automation workflows in enterprise environments. Familiarity with NLP frameworks (TensorFlow, PyTorch) and LLM fine-tuning techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. … Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM, CSM, FSM, GRC, mobile solutions, Reporting & Analytics & other industry specific solutions. Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation. More ❯
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ITIL Certification
London
10th Percentile
£37,250
25th Percentile
£42,500
Median
£63,750
75th Percentile
£75,000
90th Percentile
£132,500