1 to 25 of 111 ITIL Certification Jobs in the UK

assume architectural responsibility. Previous experience developing .NET applications Experience architecting Microsoft .NET applications Experience with SQL server, Kubernetes, Postgres, NoSQL Knowledge of TOGAF and ITIL Experience of working with commercial off the shelf and bespoke solutions Methodical, organized and results-driven communicator with great attention to detail Adaptability and … ability to collaborate with diverse teams in different environments and stakeholders at all levels Desirable Skills and Experience TOGAF Practitioner certification ITIL certification Experience with architecture tools such as Orbus iServer and MS Visio. Domain Driven Design, Modelling - Relationships, topologies, Sequence Diagrams, UML, ArchiMate etc. Understanding of More ❯

Azure, AWS Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement ToGAF or any EA architecture domain related certification, Scrum, ITIL certification or any technology vendor certification (Microsoft, AWS, Oracle etc). Proficient in using office connectivity and productivity tools More ❯

Azure, AWS Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement ToGAF or any EA architecture domain related certification, Scrum, ITIL certification or any technology vendor certification (Microsoft, AWS, Oracle etc). Proficient in using office connectivity and productivity tools More ❯

and mitigations. Accountable for Operational Governance bodies and their terms of reference, maintaining up to date & accurate ICT systems & process documentation. Accountable for the ITIL Change Process and the ITSM Tooling Continuously review ICT Infrastructure, making capacity recommendations for ICT Systems in support of ongoing business operations & future requirements. … Bachelor's degree in Information Technology or related field plus demonstrable experience in network/system administration and PC support, including experience working within ITIL aligned Service Management. ITIL certification at L4 Managing Professional, demonstrating clear understanding of the ITIL framework and its application in an More ❯

and mitigations. Accountable for Operational Governance bodies and their terms of reference, maintaining up to date & accurate ICT systems & process documentation. Accountable for the ITIL Change Process and the ITSM Tooling Continuously review ICT Infrastructure, making capacity recommendations for ICT Systems in support of ongoing business operations & future requirements. … Bachelor's degree in Information Technology or related field plus demonstrable experience in network/system administration and PC support, including experience working within ITIL aligned Service Management. ITIL certification at L4 Managing Professional, demonstrating clear understanding of the ITIL framework and its application in an More ❯

business needs and prioritise issues accordingly; Ability to take ownership of and manage issues to resolution; A broad knowledge and interest in IT. Desirable ITIL Certification or relevant experience; Experience of supporting IOS mobile devices, Intune; Experience of supporting Windows 10, MS Office 2016 applications, Office 365; Advanced More ❯

maritime regulations, cybersecurity policies, and data protection standards. Qualifications & Requirements: 5+ years of experience in IT service management, IT operations, or technology leadership roles ITIL Certification required (experience implementing ITIL best practices preferred) Strong leadership and stakeholder management skills, with the ability to communicate technical concepts to More ❯

and interpersonal skills with a focus on team development and performance management. Experience managing 3rd party suppliers and subcontractors. Bonus Skills (Preferred, Not Essential) ITIL® Certification or understanding of ITIL frameworks. More ❯

and interpersonal skills with a focus on team development and performance management. Experience managing 3rd party suppliers and subcontractors. Bonus Skills (Preferred, Not Essential) ITIL® Certification or understanding of ITIL frameworks. More ❯

be skilled in providing remote access support, this includes providing support for wireless connectivity, VP, and VDI Services Experience of having worked in an ITIL v3 or v4 Framework environment - ITIL Certification would be highly valued, as would Microsoft Certifications Ideally you will have experience in supporting More ❯

connectivity, VP, and VDI Services Ideally you will have experience in supporting mobile collaboration using Blackberry Work apps Experience of having worked in an ITIL v3 or v4 Framework environment – ITIL Certification would be highly valued, as would Microsoft Certifications Apply NOW for immediate consideration. More ❯

organisation. You will lead a team of service desk staff who provide technical support to users across departments. In this role, you will implement ITIL processes, manage service agreements, and ensure IT support for service delivery. Oversee the daily operations of the service desk to ensure efficient and effective … improvements to enhance service desk efficiency and customer satisfaction. What You'll Need to Succeed Experience managing service desk operations, with team leadership experience ITIL knowledge and implementation experience (ITIL certification preferred) Experience with service desk tools and ticketing systems Track record of improving support metrics Stakeholder More ❯

cross-layer alignment. Define and document operational support models, acceptance criteria, and readiness plans. Support governance activities, risk identification, and service performance monitoring. Champion ITIL-aligned practices and frameworks across service design and transition activities. Essential Skills & Experience: Degree or equivalent in an ICT-related discipline – or significant relevant … experience in complex IT environments. ITIL Certification or extensive working knowledge of service management frameworks. Strong experience designing and delivering ICT service architectures in large, multi-faceted organisations. Proven ability to translate business requirements into scalable service solutions. Sound knowledge of enterprise architecture principles and service delivery best More ❯

or meet UK Enhanced Security checks to support clients of national importance. Available for out of hours on-call to support priority incidents. Kubernetes certification is a big plus. ITIL certification or experience in service management would be a bonus. Good communication skills and social competence for More ❯

Experience with ticketing systems (e.g., Salesforce, ServiceNow) and monitoring tools (e.g., SolarWinds, Nagios). Knowledge of Adva, SmartOptics, Nokia, or Ciena equipment is advantageous. ITIL certification or experience working with ITIL processes is desirable. Juniper or Cisco Specialist/Professional-level certifications are a plus. Strong communication More ❯

on transition progress. Risk & Compliance Management Identify and mitigate risks associated with the transition. Ensure compliance with industry regulations and security standards, ISO 27001, ITIL, GDPR. Conduct impact assessments and develop contingency plans. Service Operations & Handover Ensure operational readiness before transitioning to managed services. Define KPIs and performance metrics … toward improvement. Experience in handling team resource management and identifying skill gaps. Experience in IT service management (ITSM) and service transition. Strong understanding of ITIL frameworks and best practices. Familiarity with managed service agreements (MSAs) and SLAs. Project Management Skills Proficiency in project management methodologies and documentation. Ability to … experience. Ability to work under pressure and manage multiple priorities. Background & Experience Bachelor's degree in IT, Business, or related field. PMP, PRINCE2, or ITIL certification preferred. Experience delivering upgrades and Infrastructure SAP projects. 5+ years of experience in IT service transition, managed services, or project management. Experience More ❯

of users in a fast-paced, collaborative environment. We are looking for someone with: A recognised qualification in an IT-related discipline, such as ITIL Accreditation (Desirable) or Service Desk Institute accreditation (Desirable) Previous experience of providing high-quality Desktop Support to a large user base Experience with corporate More ❯

in data analysis and reporting. Understanding of metadata systems. Knowledge of development life-cycle best practices. Detailed knowledge of Windows environments. Other programming experience ITIL Qualification DXC Technology is committed to the development of a fully inclusive workforce. All applications for employment are assessed purely on merit, against the More ❯

APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts, business rules, client scripts, data imports, custom apps, and development methods. Relevant ServiceNow certification eg. ServiceNow Certified System Administrator, ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) certification. Demonstrable experience of collaborating with geographically dispersed teams, requirements … constraints. Experience & knowledge of GenAI, predictive analytics, or automation workflows in enterprise environments. Familiarity with NLP frameworks (TensorFlow, PyTorch) and LLM fine-tuning techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB … or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM, CSM, FSM, GRC, mobile solutions, Reporting & Analytics & other industry specific solutions. Well-versed in modern web technologies and cloud More ❯

compliance management • Service operations and handover • Continuous improvement and optimisation About you: • Bachelor s degree in IT, Business, or related field • PMP, PRINCE2, or ITIL certification preferred • Experience delivering upgrades and Infrastructure SAP projects • 5+ years of experience in IT service transition, managed services, or project management • Experience … toward improvement • Experience in handling team resource management and identifying skill gaps • Experience in IT service management (ITSM) and service transition • Strong understanding of ITIL frameworks and best practices • Familiarity with managed service agreements (MSAs) and SLAs Join us to start the journey that is your career path. Career More ❯

compliance management • Service operations and handover • Continuous improvement and optimisation About you: • Bachelor's degree in IT, Business, or related field • PMP, PRINCE2, or ITIL certification preferred • Experience delivering upgrades and Infrastructure SAP projects • 5+ years of experience in IT service transition, managed services, or project management • Experience … toward improvement • Experience in handling team resource management and identifying skill gaps • Experience in IT service management (ITSM) and service transition • Strong understanding of ITIL frameworks and best practices • Familiarity with managed service agreements (MSAs) and SLAs Join us to start the journey that is your career path. Career More ❯

compliance management • Service operations and handover • Continuous improvement and optimisation About you: • Bachelor’s degree in IT, Business, or related field • PMP, PRINCE2, or ITIL certification preferred • Experience delivering upgrades and Infrastructure SAP projects • 5+ years of experience in IT service transition, managed services, or project management • Experience … toward improvement • Experience in handling team resource management and identifying skill gaps • Experience in IT service management (ITSM) and service transition • Strong understanding of ITIL frameworks and best practices • Familiarity with managed service agreements (MSAs) and SLAs Join us to start the journey that is your career path. Career More ❯

Cloud Platform or private clouds. Experience working within an IT Professional Services or Managed Services provider. PRINCE2 Practitioner, PMP, or equivalent project management certification. ITIL certification or experience with IT service management. Cloud foundational certifications (AWS, Azure, Google Cloud) would be advantageous. Benefits Overview 25 Days Paid Time More ❯

internal teams Analyse incident trends and contribute to continuous service improvement Attend service meetings, represent service management in projects, and suggest process enhancements Requirements: ITIL certified or equivalent experience Strong understanding of ITSM processes, especially incident and problem management Skilled in using ITSM tools, MS Office, and collaboration platforms More ❯

of users in a fast-paced, collaborative environment. We are looking for someone with: A recognised qualification in an IT related discipline, such as; ITIL Accreditation (Desirable) Service Desk Institute accreditation (Desirable) Previous experience of providing high quality Desktop Support to a large user base. Experience with Corporate office More ❯