1 to 25 of 36 ITIL Certification Jobs in the UK

models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management … Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced ...

high-performing team with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support. You will ensure service excellence using ITIL processes, drive innovation, manage major incidents, optimise service platforms and oversee NOC governance. Responsibilities include but not limited to, designing and improving service desk … processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. Key Responsibilities: Champion ITIL best practices for service desk and NOC operations to ensure efficient, standardised processes and outstanding customer experiences Manage Level 3 engineers, providing coaching and performance ...

variety of service issues/faults. You will assist a robust support service, supporting systems in place to track all incidents in accordance with ITIL good practice. You will assist the Diagnostic Systems Team Leader to manage the teams project activity on a daily basis through work planning … Person Specification Education, Training & Qualifications Essential Educated to Degree education or equivalent level or equivalent experience. Evidence of continuous personal and professional development. Desirable ITIL Certification or relevant experience or working in an ITIL environment Evidence of experience or qualification in one or more of the following ...

ability to work closely with internal stakeholders Willingness to be onsite in Bedford, with weekly travel to London (1-2 days) Desirable ITIL certification or strong ITIL-aligned working practices Experience working closely with Customer Success or Account Management teams What We Offer Salary ...

Required Skills & Experience Strong experience (5+ years) in a Service Relationship Manager, Service Delivery Manager or IT Service Manager role. • Solid working knowledge of ITIL (v3 or v4) and practical experience applying ITIL principles in a live service environment. • Experience managing complex, mission-critical B2B technology services, ideally … able to interpret service data and turn insight into improvement actions. • Excellent communication and stakeholder management skills. • Fluent in English, both written and verbal. • ITIL certification is strongly preferred (Foundation minimum; higher levels a plus). Job Description This role is accountable for owning ...

administration Knowledge on supporting conference room devices Knowledge on managing cloud printing Managing asset inventory. Desktop support exp rience on Microsoft Managed desktop environnent ITIL certifications or process knowledge Person Specification INFORMING Provides the information people need to know to do their jobs and to feel good about being ...

Advanced Professional qualification. Professional registration, such as Registered IT Technician (RITTech). Theoretical and specialist knowledge, such as gained with the following: o Relevant ITIL certifications Knowledge of the NHS, other healthcare systems, or the health sector, including regional or national variations. Experience Essential Significant experience in application operations ...

user support teams. Strong understanding of IT infrastructure, network systems, and cloud technologies. Excellent leadership, communication, and stakeholder management skills. Preferred Skills: ITIL certification or equivalent service management credentials. Familiarity with global IT operations and cross-cultural team management. Strong analytical and problem-solving abilities. Don’t miss ...

Title: F ield Service Engineer (2nd Line/ITIL Modern Service Desk) Location: HQ Harrogate & client sites across Yorkshire (Hybrid) Salary: £30,000 - £37,000 Requirements: Microsoft AZ-700 & ITIL Certification (Mandatory) Role Overview Are you a technical problem-solver who thrives on the variety of field … Line Field Engineer who values user experience as much as technical resolution. Unlike traditional reactive roles, you will be a proactive partner, utilizing ITIL 4 principles to not only fix hardware and software but to identify trends build security awareness. Key Responsibilities On-Site Technical Support: Provide high-level ...

Microsoft 365/Azure, IP telephony, Power Shell, SCCM and Intune. The ideal candidate will hold Azure accreditation (AZ-900 or equivalent), Prince2 and ITIL certificated. Have a minimum of 5 years experience working in an enterprise environment as an IT Project Manager. MAIN PURPOSE OF JOB To support ...

understanding of WAN, Cisco LAN and WLAN networking concepts Strong analytical skills Whilst not essential, the following would be of benefit: Prince 2 Foundation ITIL qualified PowerShell scripting skills Experience of managing VPN technologies Experience of using antivirus applications Pen test experience Cloud security concepts I.e. azure ...

role, you must have the following essential skills & experience: Key experience & skills Bachelor's degree in information technology, computer science, or a related field. ITIL Certification and Experience in supporting and administering MS SQL Databases, C# .net applications Proven experience in application support, with a track record ...

promote change to secure continuous improvements. Person Specification Qualifications & Training Essential GCSE (or equivalent) in English and Maths Evidence of Continuous Professional Development Desirable ITIL Certification (Foundation) or other relevant professional qualification Experience Essential Extensive experience of Admin/Business Support Experience of coaching, supporting or mentoring others ...

training/continuous learning within the organisation Technical documentation Security compliance/OWASP CAB meeting involvement WAMP/LAMP SQL database management AZ/ITIL certifications will be very beneficial Please contact me for a detailed conversation and good spec, and to discuss the ongoing plans for this role ...

Ability to identify customer issues, working with internal teams (Development, Delivery) to drive resolution. Strong track record managing and resolving incidents end-to-end. ITIL qualification and significant experience leading IT service teams. Demonstrated ability to drive continuous improvement and meaningful change. Experience managing customers effectively, particularly within blue ...

respond to incidents and requests using workflow management tools. Knowledge and Qualifications Required: Degree or higher educational qualification, coupled with significant IT experience. ITIL certification (minimum foundation level; higher preferred). Industry-recognised technical certification in database administration. Experience Required: Extensive experience in Oracle ...

/DevOps) in large organisations Strong background in IT operations and high‐availability systems Experience in Health or Financial Services (Life, Pensions, or Insurance) ITIL certified Calm, decisive approach during incidents and deployments Nice to have: Experience working in Agile environments and exposure to Salesforce. Why this role matters ...

Radiography or Equivalent. State Registration with the HCPC. Masters level qualification (or working towards same) Leadership and management qualification Information Technology Infrastructure Library (ITIL) qualification Projects in Controlled Environments (PRINCE2) qualification or equivalent experience in project management in methodology Disclosure and Barring Service Check This post is subject ...

Proficient in AngularJS, Jenkins, Karate, Gherkin and Cypress, Cloudformation, Jenkins, Groovy and deploying to native AWS services like ECS, S3, Lambda, SQS, Step Functions. Certification: Expected to have AWS Certified DevOps Engineer Professional accreditation or above Responsibilities: Write clean, secure code using test-driven approach. Create reusable and open … Karate, Node 10, Groovy, Bash, Typescript. Knowledge of Gherkin, Cypress, Jest Tooling: Gitlab, Jenkins, CloudFormation, Maven, Docker, Fortify on Demand, SonarQube AWS DevOps Engineer certification or above. Understanding of software development lifecycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centered design ...

Proficient in AngularJS, Jenkins, Karate, Gherkin and Cypress, Cloudformation, Jenkins, Groovy and deploying to native AWS services like ECS, S3, Lambda, SQS, Step Functions. Certification: Expected to have AWS Certified DevOps Engineer Professional accreditation or above Responsibilities: Write clean, secure code using test-driven approach. Create reusable and open … Karate, Node 10, Groovy, Bash, Typescript. Knowledge of Gherkin, Cypress, Jest Tooling: Gitlab, Jenkins, CloudFormation, Maven, Docker, Fortify on Demand, SonarQube AWS DevOps Engineer certification or above. Understanding of software development lifecycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centered design ...

clear documentation and knowledge articles. Skills & Experience IT service environment within a complex organisation. Strong background in service transition, change delivery (Waterfall & Agile), and ITIL processes. Ability to understand cloud, SaaS, and on-premise architecture. Experience designing support models and working with diverse stakeholders. Excellent communication, analytical, and problem … able to work in ambiguous environments and manage multiple stakeholders. Desirable Degree in IT or related field. Experience in financial services or regulated industries. ITIL certifications, DevOps/ServiceNow knowledge. Strong Microsoft Office skills. Experience working with outsourced or external delivery partners. Understanding of scalable architectures and project governance. ...

educated to degree level or able to demonstrate the appropriate experience within an equivalent role Possess the relevant security qualifications and training. To be ITIL certified/trained A developed understanding of SOx controls To be an effective communicator, to both technical and non-technical audiences To support innovative ...

management Proven emerging technologies awareness and application to businesses Collaborative leadership approach Evidence of continuous professional development, programme/project management certifications or ITIL certification would be highly desirable Ready to take the first step to your next step? Ready to be brave? Then we’re ready ...

developers,andsolutionarchitects.Youwillplayakeyroleinfosteringahigh-performing,collaborative,andengageddeliveryculture. Fromadeliveryperspective,youwillassesstheimpactofnewrequirementsandleadtheimplementationofproactiveITServiceManagementandOperationscapabilities.Thiswillinvolvethedesign,automation,integration,andmanagementofprimarilyITSMandITOM-relatedtoolsetsandenvironments. EssentialSkills&Experience ExtensiveexperiencedesigninganddeliveringServiceNowsolutionsacrossmultiplemodules StrongunderstandingofITILprocessesandservicemanagementbestpractices Experienceworkingincomplex,large-scaleenterpriseenvironmentswithmultipleintegrations Provenexpertiseinsystemarchitectureandsolutiondesign Broadtechnicalunderstanding,includingcloudtechnologies,enterpriseplatforms,cybersecurity,andemergingtechnologiessuchasAIandIoT ITILcertification Trackrecordofdeliveringcomplex,business-criticalITsolutions Strongcommunicationandstakeholderengagementskills Abilitytoinfluenceandcollaborateatalllevelsofanorganisation Demonstratedleadership,coaching,andmentoringcapability Abilitytomanagemultipleworkstreamsanddelivertoagreedtimelines Awarenessofcurrenttechnologytrendsandthewidermarket DesirableSkills&Experience ServiceNowCertifiedMasterArchitect(CMA)orCertifiedTechnicalArchitect(CTA) Projectmanagementqualifications(e.g.PRINCE2,PMP) ExperienceofAgile,Scrum,orsimilardeliverymethodologies ...

manage multiple priorities effectively A full UK driving licence and willingness to attend client sites when required Desirable (Not Essential) Microsoft, CompTIA, or ITIL certifications Experience with PowerShell scripting Familiarity with RMM/PSA systems and CRM platforms Knowledge of VoIP systems (e.g., 3CX) Exposure to managed print environments … Whats on Offer Competitive salary based on experience Funded training and certification support Clear progression opportunities Birthday leave Company mobile phone Cycle to work scheme Free onsite parking Staff social events Employee recognition awards Paid volunteer time Discounted technology purchases Company pension ...