1 to 25 of 59 ITIL Certification Jobs in the UK excluding London

single major contract Large hybrid multi-cloud estate — Azure, AVS, Arc, AVD/Citrix, OCI, AWS and Microsoft 365 Baseline Disclosure Scotland check required ITIL certification expected Energy sector or critical-infrastructure experience a plus Background from a technology consultancy or managed service provider a plus Flexible working … several hundred real tickets a month alongside a monthly patching cycle. The service runs inside the customer's own ServiceNow platform and their ITIL-aligned incident, request and change processes. You won't be introducing our tooling — you'll be making our delivery work well inside theirs, and evidencing ...

running of a Data Centre environment. The Data Centre Manager will lead and develop a team, ensure services are delivered against SLAs, and apply ITIL best practice across service and change management. The role covers full project life cycle management, financial and operational reporting, and hands-on knowledge … developing a team within a Data Centre environment Ensuring service delivery meets contractual and SLA requirements Managing projects through the full life cycle Applying ITIL processes for service measurement and change management Producing financial and operational reports, including trend analysis Supporting telecommunications infrastructure cabling and Data Centre technologies Building ...

improvement initiatives. Work closely with external suppliers, service owners, and client business units to gather feedback and drive improvement initiatives. Promote the adoption of ITIL best practices and other industry standards to enhance service delivery. Training and support for external suppliers on continual service improvement methodologies and tools. Prepare … outcomes to senior management. Ensure that improvement initiatives are effectively managed and integrated into existing processes. Your skills and experience Strong understanding of ITIL framework and continual service improvement principles. Analytical and problem-solving skills. Proven capability to operate across multiple suppliers and complex service environments Ability to influence ...

plaudits. Support the development, documenting, and maintaining of service desk processes, procedures, and best practices. Ensure compliance with company policies and industry standards, including ITIL practices. Identify and implement improvements to service desk tools and workflows. Collaborate with other IT teams to ensure alignment and efficiency across … paced environment. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow, Jira, Zendesk). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership and team management skills. Strong communication, interpersonal, and problem-solving abilities. Customer-focused ...

TeamViewer or LogMeIn Provide clear, easy-to-understand technical guidance to users Maintain accurate ticket notes and contribute to the IT knowledge base Follow ITIL processes and IT security best practice Support equipment deployments, projects and occasional RCN events What we're looking for You'll ideally have: Previous …/Endpoint Manager Experience using an ITSM or ticketing system Experience with remote support tools such as RDP, TeamViewer or LogMeIn An understanding of ITIL processes. ITIL certification would be useful but isn't essential Excellent communication and customer service skills The ability to stay calm ...

device management is beneficial Understanding of identity and access management concepts, including SSO and MFA Exposure to security technologies such as Zscaler and CrowdStrike ITIL certification or practical ITIL experience preferred Demonstrated ability to create knowledge documentation and drive service improvements Job Offer Daily rate ...

detail The ability to work effectively in a fast-paced environment Desirable Bachelor's degree in Information Technology, Computer Science, or a related discipline ITIL certification or experience working within IT Service Management frameworks Experience supporting identity and access management processes Why join us? You'll join ...

Delivery Manager Skills and Experience Required Proven experience in IT service delivery, IT service management, or a similar technology operations role Strong understanding of ITIL principles and service management processes Experience managing incidents, problems, changes, service levels, and continual improvement activities Excellent stakeholder management and communication skills, with … Experience producing service reports, performance dashboards, and management information Ability to lead discussions, coordinate teams, and remain calm during major incidents or service disruption ITIL certification or equivalent service management experience is desirable Experience with IT service management tools and platforms is desirable Key Benefits of Working ...

Frameworks Business Continuity Principles Service Management & Operations Site Reliability Engineering (SRE) Incident Management Problem Management Major Incident Support IT Operations Service Reliability & Availability Management ITIL Frameworks and Best Practice Consulting & Leadership Stakeholder Management Communication & Presentation Skills Workshop Facilitation Business Analysis Change Management Governance & Reporting Problem Solving & Decision Making Cross … Engineering, or a related discipline. Demonstrable experience in Observability, Monitoring, Service Reliability Engineering, IT Operations, Service Management, Operational Resilience, or Platform Engineering environments. Desirable ITIL Foundation or Advanced ITIL Certifications TOGAF Dynatrace Certification Splunk Certification SRE Foundation PRINCE2, Agile, Scrum, or PMP AWS, Azure ...

closely with technical teams across infrastructure, applications and support functions. Understanding of Agile, Waterfall and hybrid delivery approaches. PRINCE2, PMP, Agile and/or ITIL certifications desirable. Job Offer Daily rate: £400 to £420, dependent on the level of experience. Temporary position with opportunities to make an impact ...

balance collaborative supplier management with effective operational governance and accountability. Qualifications Relevant degree in Technology, Business, Service Management, or a related discipline desirable. ITIL certification or equivalent service management qualification essential. Agile, operational governance, or supplier management qualifications advantageous. Benefits Competitive salary and bonus scheme Hybrid working Rentokil ...

Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What You’ll Do Inspire & Support the Team: Collaborate with the Service Desk Manager … highlight opportunities for improvement to management and service owners. Own the Big Issues: Lead critical support escalations with a problem-solving mindset and ITIL-driven strategies. Elevate Customer Experience: Drive exceptional service delivery through proactive communication and efficient incident resolution. What You Bring A deep understanding of IT Managed ...

Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What You’ll Do Inspire & Support the Team: Collaborate with the Service Desk Manager … highlight opportunities for improvement to management and service owners. Own the Big Issues: Lead critical support escalations with a problem-solving mindset and ITIL-driven strategies. Elevate Customer Experience: Drive exceptional service delivery through proactive communication and efficient incident resolution. What You Bring A deep understanding of IT Managed ...

operate effectively in high pressure, mission critical environments. Strong analytical and problem-solving capabilities. Experience managing third party suppliers and technology partners. Desirable ITIL qualification or equivalent Service Management experience. Experience within an automated distribution centre or fulfilment environment. Knowledge of WMS/WCS/WES architecture and system ...

Experience preferred • Delivery Team Member, Customer Success Manager, Project Manager, Business Analyst, or other IT experience • Understanding of Services Outsourcing • Agile, Project Management and ITIL certifications a plus • People management skills • Intermediate to advanced proven experience with both Excel and PowerPoint • Financial management and reporting experience • Stakeholder management • Internal ...

OData exposure Java/J2EE or JavaScript development experience SAP functional knowledge across modules such as FI, MM and SD SAP ABAP knowledge ITIL certification or awareness SAP Certification Why Tarmac? At Tarmac, technology plays a critical role in shaping the future of our business. ...

clear, user-friendly guidance. Strong attention to detail and ability to document technical information accurately. Bachelor’s degree within Information Technology or relevant field. ITIL certification is desirable. Microsoft 365 fundamentals (understanding of Microsoft cloud solutions). ...

technical subject i.e. degree in Telecommunications, Electronic or Network Engineering. Cisco/Juniper/Fortinet Certifications – Minimum associate level, but Professional level is preferred. ITIL certifications. Optional Desired Skills: A point-of-sale (POS), ATM, banking or finance industry background is preferred. Has worked with financial applications. Presentation Skills ...

Information Technology, Computer Science or a related discipline. Experience with Entrata or a comparable property management platform would be beneficial, as would an ITIL qualification or equivalent service management credentials. Exposure to global IT operations and managing teams across different locations would also be advantageous. For a senior technology ...

experience of working in a global law firm Experience in an international environment, working with globally dispersed teams Excellent partner/lawyer engagement experience ITIL certification and good knowledge of ITIL processes Forward-thinking in regard to new technologies and GenAI Possess exceptional communication skills Similar ...

roadmaps and integration designs. Strong stakeholder engagement and communication skills. Experience operating within governance and assurance frameworks. Desirable experience includes: TOGAF and/or ITIL certification. Microsoft Fabric, Databricks or data platform certifications. Experience within nuclear, construction, infrastructure or other highly regulated environments. Knowledge of Information Governance and Records ...

limited to the above points. Key skills/knowledge: Must be certified Security Cleared or ability to be achieve on application Must be ITIL certified Quantifiable experience of operating in a face paced moving client facing engagement In depth quantifiable knowledge and hands on experience in troubleshooting IT related ...

people, performance and service outcomes. Proven experience leading and developing teams, managing performance and driving employee engagement and capability development. Strong practical experience applying ITIL service management principles, including Incident, Major Incident, Problem, Change Enablement and Service Level Agreements. Demonstrable experience owning service performance and driving continual service improvement … customer insight to improve service quality, colleague experience and operational effectiveness. Experience with modern ITSM platforms and service management tooling. Nice to have: ITIL certification Experience operating within a global or multi-regional organisation Experience of leading service teams through wider target operating model or business change Adoption ...

including sign-off of end-to-end testing strategies and defect thresholds About You Proven experience in Service Transition/Service Management, aligned to ITIL (v3 or v4) and strong operational governance practices Demonstrated experience delivering transitions across complex programmes, portfolios, and multi-supplier environments Strong … during releases or hypercare phases Background working within a Systems Integrator, consultancy, or large-scale outsourced environment Exposure to public sector or regulated environments ITIL certification or equivalent service management qualifications About Us FDM is an award-winning global leader in tech and business talent solutions, backed ...

essential Experience contributing to MoD bids/pre-bid activity Strong stakeholder and client-facing skills Experience producing service models, diagrams and supporting documentation ITIL certification – essential SAFe – desirable You don’t need to be a deep technical architect — we’re looking for someone who understands how complex ...