1 to 25 of 69 ITIL Certification Jobs in the UK excluding London

Azure, AWS Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement ToGAF or any EA architecture domain related certification, Scrum, ITIL certification or any technology vendor certification (Microsoft, AWS, Oracle etc). Proficient in using office connectivity and productivity tools More ❯

and mitigations. Accountable for Operational Governance bodies and their terms of reference, maintaining up to date & accurate ICT systems & process documentation. Accountable for the ITIL Change Process and the ITSM Tooling Continuously review ICT Infrastructure, making capacity recommendations for ICT Systems in support of ongoing business operations & future requirements. … Bachelor's degree in Information Technology or related field plus demonstrable experience in network/system administration and PC support, including experience working within ITIL aligned Service Management. ITIL certification at L4 Managing Professional, demonstrating clear understanding of the ITIL framework and its application in an More ❯

and mitigations. Accountable for Operational Governance bodies and their terms of reference, maintaining up to date & accurate ICT systems & process documentation. Accountable for the ITIL Change Process and the ITSM Tooling Continuously review ICT Infrastructure, making capacity recommendations for ICT Systems in support of ongoing business operations & future requirements. … Bachelor's degree in Information Technology or related field plus demonstrable experience in network/system administration and PC support, including experience working within ITIL aligned Service Management. ITIL certification at L4 Managing Professional, demonstrating clear understanding of the ITIL framework and its application in an More ❯

in Information Technology, Computer Science or a related field. Proven experience as an IT Service Manager or in a similar role. Strong understanding of ITIL (Information Technology Infrastructure Library) principles and practices. ITIL certification would be desirable. Experience in managing service transition activities. Familiarity with project management More ❯

business needs and prioritise issues accordingly; Ability to take ownership of and manage issues to resolution; A broad knowledge and interest in IT. Desirable ITIL Certification or relevant experience; Experience of supporting IOS mobile devices, Intune; Experience of supporting Windows 10, MS Office 2016 applications, Office 365; Advanced More ❯

be skilled in providing remote access support, this includes providing support for wireless connectivity, VP, and VDI Services Experience of having worked in an ITIL v3 or v4 Framework environment - ITIL Certification would be highly valued, as would Microsoft Certifications Ideally you will have experience in supporting More ❯

connectivity, VP, and VDI Services Ideally you will have experience in supporting mobile collaboration using Blackberry Work apps Experience of having worked in an ITIL v3 or v4 Framework environment – ITIL Certification would be highly valued, as would Microsoft Certifications Apply NOW for immediate consideration. More ❯

organisation. You will lead a team of service desk staff who provide technical support to users across departments. In this role, you will implement ITIL processes, manage service agreements, and ensure IT support for service delivery. Oversee the daily operations of the service desk to ensure efficient and effective … improvements to enhance service desk efficiency and customer satisfaction. What You'll Need to Succeed Experience managing service desk operations, with team leadership experience ITIL knowledge and implementation experience (ITIL certification preferred) Experience with service desk tools and ticketing systems Track record of improving support metrics Stakeholder More ❯

on transition progress. Risk & Compliance Management Identify and mitigate risks associated with the transition. Ensure compliance with industry regulations and security standards, ISO 27001, ITIL, GDPR. Conduct impact assessments and develop contingency plans. Service Operations & Handover Ensure operational readiness before transitioning to managed services. Define KPIs and performance metrics … toward improvement. Experience in handling team resource management and identifying skill gaps. Experience in IT service management (ITSM) and service transition. Strong understanding of ITIL frameworks and best practices. Familiarity with managed service agreements (MSAs) and SLAs. Project Management Skills Proficiency in project management methodologies and documentation. Ability to … experience. Ability to work under pressure and manage multiple priorities. Background & Experience Bachelor's degree in IT, Business, or related field. PMP, PRINCE2, or ITIL certification preferred. Experience delivering upgrades and Infrastructure SAP projects. 5+ years of experience in IT service transition, managed services, or project management. Experience More ❯

of users in a fast-paced, collaborative environment. We are looking for someone with: A recognised qualification in an IT-related discipline, such as ITIL Accreditation (Desirable) or Service Desk Institute accreditation (Desirable) Previous experience of providing high-quality Desktop Support to a large user base Experience with corporate More ❯

APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts, business rules, client scripts, data imports, custom apps, and development methods. Relevant ServiceNow certification eg. ServiceNow Certified System Administrator, ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) certification. Demonstrable experience of collaborating with geographically dispersed teams, requirements … constraints. Experience & knowledge of GenAI, predictive analytics, or automation workflows in enterprise environments. Familiarity with NLP frameworks (TensorFlow, PyTorch) and LLM fine-tuning techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB … or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM, CSM, FSM, GRC, mobile solutions, Reporting & Analytics & other industry specific solutions. Well-versed in modern web technologies and cloud More ❯

Cloud Platform or private clouds. Experience working within an IT Professional Services or Managed Services provider. PRINCE2 Practitioner, PMP, or equivalent project management certification. ITIL certification or experience with IT service management. Cloud foundational certifications (AWS, Azure, Google Cloud) would be advantageous. Benefits Overview 25 Days Paid Time More ❯

internal teams Analyse incident trends and contribute to continuous service improvement Attend service meetings, represent service management in projects, and suggest process enhancements Requirements: ITIL certified or equivalent experience Strong understanding of ITSM processes, especially incident and problem management Skilled in using ITSM tools, MS Office, and collaboration platforms More ❯

of users in a fast-paced, collaborative environment. We are looking for someone with: A recognised qualification in an IT related discipline, such as; ITIL Accreditation (Desirable) Service Desk Institute accreditation (Desirable) Previous experience of providing high quality Desktop Support to a large user base. Experience with Corporate office More ❯

of users in a fast-paced, collaborative environment. We are looking for someone with: A recognised qualification in an IT related discipline, such as; ITIL Accreditation (Desirable) Service Desk Institute accreditation (Desirable) Previous experience of providing high quality Desktop Support to a large user base. Experience with Corporate office More ❯

of users in a fast-paced, collaborative environment. We are looking for someone with: A recognised qualification in an IT related discipline, such as ITIL Accreditation (Desirable) or Service Desk Institute accreditation (Desirable). Previous experience of providing high-quality Desktop Support to a large user base. Experience with More ❯

of users in a fast-paced, collaborative environment. We are looking for someone with: A recognised qualification in an IT related discipline, such as; ITIL Accreditation (Desirable) Service Desk Institute accreditation (Desirable) Previous experience of providing high quality Desktop Support to a large user base. Experience with Corporate office More ❯

are now ready to take the next step up to management. Other key attributes in your profile include: Degree or formal qualification in IT. ITIL Certification and the ability to work within the ITIL framework. Clear and concise communication skills - able to work with execs, entry-level More ❯

platforms. Excellent problem-solving skills with a knack for troubleshooting. Strong communication skills to effectively interface with key software and hardware partners. Experience with ITIL principles and incident, change, and problem management disciplines is a plus. Key Responsibilities: Support and manage our Unified Communications collaboration environment, ensuring seamless day … throughout the information system lifecycle and document root causes for future prevention. Provide on-call support, covering nights and weekends as needed. Desired Skills: ITIL Certification is a plus! Why Join Us? Be part of a vibrant team dedicated to innovation and excellence. Work in a supportive environment More ❯

platforms. Excellent problem-solving skills with a knack for troubleshooting. Strong communication skills to effectively interface with key software and hardware partners. Experience with ITIL principles and incident, change, and problem management disciplines is a plus. Key Responsibilities: Support and manage our Unified Communications collaboration environment, ensuring seamless day … throughout the information system lifecycle and document root causes for future prevention. Provide on-call support, covering nights and weekends as needed. Desired Skills: ITIL Certification is a plus! Why Join Us? Be part of a vibrant team dedicated to innovation and excellence. Work in a supportive environment More ❯

platforms. Excellent problem-solving skills with a knack for troubleshooting. Strong communication skills to effectively interface with key software and hardware partners. Experience with ITIL principles and incident, change, and problem management disciplines is a plus. Key Responsibilities: Support and manage our Unified Communications collaboration environment, ensuring seamless day … for future prevention. Provide on-call support, covering nights and weekends as needed. Desired Skills: Additional experience in telephony and networking will be beneficial. ITIL Certification is a plus! Why Join Us? Be part of a vibrant team dedicated to innovation and excellence. Work in a supportive environment More ❯

and Azure is a must have. Strong experience designing (HLD/LLD) whilst implementing new technology solutions for Workplace Services is a must have. ITIL certification, Foundation or above, is a must-have. Please send across an up to date version of your CV and the leading consultant More ❯

and Azure is a must have. Strong experience designing (HLD/LLD) whilst implementing new technology solutions for Workplace Services is a must have. ITIL certification, Foundation or above, is a must-have. Please send across an up to date version of your CV and the leading consultant More ❯

nearshore, or global service transitions. Bachelor's degree in Information Technology, Business Administration, or a related field. A Master's degree is a plus. ITIL certification, particularly in Service Transition, is highly desirable. Tools and Technologies: Proficiency with enterprise service management tools such as ServiceNow. Familiarity with cloud More ❯

nearshore, or global service transitions. Bachelor's degree in Information Technology, Business Administration, or a related field. A Master's degree is a plus. ITIL certification, particularly in Service Transition, is highly desirable. Tools and Technologies: Proficiency with enterprise service management tools such as ServiceNow. Familiarity with cloud More ❯