16 of 16 ITIL Foundation Certificate Jobs in the North of England

Essential A higher education qualification in a computing/engineering/technical discipline or relevant equivalent acquired experience combined with a vocational IT qualification ITIL Foundation Certificate (to be passed within 12 months of appointment) Desirable Microsoft Certified Professional Certificate Knowledge Essential A good knowledge of … computer architecture, Windows operating systems and office applications Data Protection and software licensing principals Directory Services/Administration Desirable ITIL Problem & Incident Management ITIL Configuration Management Desktop & application virtualisation Mobile Device Management Experience Essential Experience of supporting desktop technologies in a networked environment Experience of supporting the Windows … operating system and standard office applications Desirable Experience of supporting mobile technologies Working with an ITIL based Service Desk System Administering network and email user accounts Skills & Abilities Essential Good written and verbal communication skills Excellent analytical and problem solving skills Work proactively and without supervision Communicate clearly and More ❯

environment. Effective communication skills at all levels—both oral and written. Good knowledge of Microsoft Office applications. Additional valued skills may include: Desirable Skills ITIL Foundation certificate (preferred). Understanding of Incident, Problem, Change, and Release processes. Ability to work independently. You may be assessed on key More ❯

with IT Service Management tools. Basic knowledge of Active Directory and Exchange. Experience with remote support tools. Certifications such as CompTIA Network+ or equivalent. ITIL Foundation certification or similar is a plus. THE POSITION We are looking for a full-time 1st Line IT Support Engineer to join More ❯

in Azure technologies (Desirable), including but not limited to: Microsoft Certified: Azure Fundamentals Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure DevOps Engineer Expert ITIL Foundation Certification Agile Ways of working Behaviours Self-motivated and enthusiastic An organised and proactive approach Ability to work on own initiative and More ❯

offices. Requirements: Demonstrable experience of working within a service desk and incident operation, working within Service/Operational Level Agreements and Availability. Understanding of ITIL best practices. Preferred ITIL Foundation certification to demonstrate knowledge. Experience of working within service industries and engaging with customers. Effective and demonstrable More ❯

Expert Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Azure DevOps Engineer Expert Microsoft Certified: Azure AI Engineer Associate (desirable) TOGAF 9 Certification (desirable) ITIL Foundation Certification (desirable) Behaviours Self-motivated and enthusiastic An organised and proactive approach Ability to work on own initiative and as part of More ❯

practices. At a technical level, an awareness of the following would be beneficial: - Active Directory user administration - Google Gsuite experience, OSX skills, Android, ChromeOS ITIL certification would be particularly beneficial. - Windows 7, Windows 10 - Anti-virus - Remote desktop/VNC- Print management- Jira suite (or other recognised ITSM platform … Basic hardware diagnostics/triage ITIL foundation certification would be particularly beneficial but training will be provided. Excellent problem solving skills A willingness to learn and grow. DFS Benefits Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across More ❯

excellence and team development What you’ll bring: Strong leadership in IT service delivery, ideally in a higher education or large public sector environment ITIL Foundation certification (higher-level ITIL qualifications desirable) Proven ability to manage complex services and influence a wide range of stakeholders A collaborative More ❯

Tools. 3. Basic Knowledge Of It Operations And Infrastructure. 4. Excellent Communication And Interpersonal Skills For Effective Customer Interaction And Team Collaboration. Certification 1. Itil Foundation Certification Is Recommended But Not Mandatory. 2. Optional Certifications In Relevant Product Support Technologies Are Valuable For This Role. More ❯

ARIS (e.g., JavaScript, XML) is desirable. Ability to work independently and collaboratively in a dynamic environment. Preferred Certifications: ARIS Certified Administrator or equivalent certification. ITIL Foundation Certification (preferred but not required). If you are ready to take your expertise to the next level, apply now to become More ❯

. Excellent problem-solving, analytical, and communication skills. Familiarity with scripting for ARIS is a plus! Preferred Certifications: ARIS Certified Administrator or equivalent certification. ITIL Foundation Certification (preferred but not required). This role is ideal for someone who is enthusiastic about business process management and technology, possesses More ❯

. Excellent problem-solving, analytical, and communication skills. Familiarity with scripting for ARIS is a plus! Preferred Certifications: ARIS Certified Administrator or equivalent certification. ITIL Foundation Certification (preferred but not required). This role is ideal for someone who is enthusiastic about business process management and technology, possesses More ❯

skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified Your security clearance To be successfully appointed to this role, it is a requirement to obtainSecurity Check (SC) clearance . To More ❯

analysis, drive permanent solutions, and support the business' commitment to service excellence. What you’ll do: 🔹 Lead the IT problem management process, aligned with ITIL best practices 🔹 Conduct root cause analysis and implement long-term fixes 🔹 Work cross-functionally with incident and service teams 🔹 Maintain the Known Error Database … senior leadership 🔹 Drive continuous improvement and develop team capability What we’re looking for: ✅ Strong background in IT problem management (ideally in higher education) ✅ ITIL Foundation certification (advanced certification desirable) ✅ Skilled in root cause methodologies (5 Whys, Fault Tree Analysis, etc.) ✅ Excellent communication, leadership, and analytical skills ✅ Passion More ❯

is desirable. Ability to work independently and as part of a team in a dynamic environment. Preferred Certifications: ARIS Certified Administrator or equivalent certification. ITIL Foundation Certification (preferred but not required). More ❯

on experience working with third-party IT suppliers Confidence troubleshooting web-based and client-server systems Familiarity with ticketing tools and monitoring software An ITIL Foundation certification (preferred) What’s in it for you? At Northern, we don’t just value our people - we go the extra mile More ❯