26 to 43 of 43 ITIL Jobs in Gloucestershire

ServiceNow System Certified System Administrator (or equivalent)Experience with managing Business Continuity Management requirements would be an advantage.A good understanding of IT frameworks including ITIL and COBIT frameworks.Knowledge of IT security standards including ISO27001 would be an advantageConnect to your business - Enabling FunctionsCollaboration is central to everything ...

data lineage, data mapping, and transformation design.Experience working with CI/CD pipelines, automated testing, and release management for MuleSoft.Understanding of Service Management/ITIL principles and production support models.Experience mentoring developers and raising capability within delivery teams.Exposure to large, complex, or regulated enterprise environments.Connect to your business - Enabling FunctionsCollaboration ...

troubleshooting skills - Strong knowledge of Windows and macOS - Prior experience with working independently on site with minimal supervision Additional Skills and Experience - CompTIA Network+, ITIL 4, ISO27001 or similar certification Benefits: Competitive salary Contributory Pension Scheme (up to 10.5% company contribution) 6 times salary 'Life Assurance' with pension 25 days ...

environment, including MS365 and AzureExperience of managing cyber/information security and other governance policies and processesRelevant technical and professional qualifications/accreditations e.g. ITIL and Prince2Hands-on as well as strategicCollaborative and willing to engage with users across the businessBudget/vendor management skillsStrong project management skills and experienceEngaging ...

provide to our customersThe ability to influence stakeholders and engage with customers across various positions and levelsEssential qualifications for the Senior Service Architect:ITIL V3/ITIL4 foundationITIL V4 Managing Professional (Desirable)We value difference and we don’t have a fixed idea when it comes to background or education ...

effective management of incidents, service requests, escalations, service performance and operational processes, ensuring services are delivered in accordance with agreed service levels, ITIL principles, programme requirements and organisational standards. The role will act as a senior operational point of contact for Service Desk matters, providing effective leadership during high-impact … Service Desk, ensuring a professional, responsive and customer-focused service is consistently deliveredManage, coach and develop Service Desk Analysts, supporting career development, technical capability, ITIL awareness and customer service excellenceEnsure appropriate weekday shift coverage is maintained during our contracted hours, with flexibility to support operational requirements when necessaryMonitor Service Desk ...

infrastructure, cloud services, enterprise applications, software development and security technologies. Strong experience in web applications development (.Net) In-depth knowledge of Agile, SDLC, ITIL and COBIT frameworks. Strong understanding of data protection regulations, information security standards and cyber risk management. Demonstrable experience leading digital transformation and systems integration projects. Communication ...

AnalystCompany:Boeing Defence United Kingdom LimitedThe Change and Release Analyst is responsible for executing day-to-day change and release management activities within the ITIL framework, supporting the Change Enablement Lead Analyst and Team.This role ensures that change requests are processed accurately and efficiently, contributing to the smooth implementation … with minimal disruption to IT services, as well as supporting release deployments.Position Responsibilities: Change Request ProcessingLog, categorize, and prioritize change requests in accordance with ITIL change management processes.Assist in the assessment of change requests by gathering necessary information and coordinating with relevant stakeholders.Ensure all change documentation is complete, accurate ...

improve problem management processes to reduce future incidents. About you: We're looking for an experienced Problem Analyst who will operate within the ITIL framework, focusing on investigating patterns, analysing trends, and implementing solutions that transform recurring incidents into resolved problems to ensure that Technology Services remain stable, reliable … aligned with business objectives. Essential criteria: Experience working within IT Service Management environments, with working knowledge of ITIL principles and problem management processes. Strong analytical and investigative skills, with the ability to identify root causes, assess trends and support effective problem resolution. Experience handling incidents and problems in a live ...

Excellent interpersonal skills Understanding of technology, network, service, and security architecture. Understanding and knowledge of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL). An understanding of Cloud architecture, solutions, and services in a multi cloud environment. Additional benefits Flexible working arrangements. Provide expert financial guidance to help ...

leading discovery or design workstreamsProven track record of directing functional design across multiple ServiceNow modules on large-scale enterprise implementationsDeep domain expertise in ITIL, enterprise service management, or industry-specific business processesProven ability to synthesize highly complex, ambiguous requirements into cohesive functional architectures and strategic roadmapsExpertise in defining documentation standards … multiple CIS) – highly regarded as validation of platform capability but not primary differentiatorUnderstanding of ServiceNow reporting, Performance Analytics, and advanced workflow automation capabilitiesCertified in ITIL Foundation or higher certificationsExperience managing project teams, formal performance management, or leading practice capability initiativesExperience working on Government & Public Services (G&PS) projects ...

Assess risks, impacts, and dependencies, prioritising changes based on business and regulatory requirements Ensure all changes are documented, communicated, and delivered in line with ITIL best practices Monitor change outcomes, including success rates, incidents, and post-implementation learnings Maintain a comprehensive view of all changes across client environments … constructive and professional manner Experience & Knowledge Essential: Proven experience in change management within IT, cloud, or managed services environments Strong understanding of ITIL change management processes Experience coordinating CAB meetings and managing approvals Knowledge of risk assessment, impact analysis, and governance frameworks Experience working within regulated environments (ideally financial services ...

Excellent interpersonal skills. Understanding of technology, network, service, and security architecture. Understanding and knowledge of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL). An understanding of Cloud architecture, solutions, and services in a multi cloud environment. Our client is committed to providing a diverse and inclusive workplace ...

with strong knowledge of Lean, Agile and DevOps in product-centric delivery environments. Manage end-to-end employee lifecycle while applying solid understanding of ITIL functions and core service management methodologies.Qualifications1 - ITIL foundation.2 - Relevant project/programme management qualifications (Agile/Prince 2/DevOps/SIAM/Lean ...

SOAP web services, integration patterns, data modelling and integration technologies.Experience configuring CMDB, configuration management and service-management solutions, supported by a sound understanding of ITIL and ITSM principles.Proven ability to align with architecture roadmaps and governance, make evidence-based technical recommendations and deliver secure, scalable, maintainable and upgrade-safe solutionsStrong … System Administrator (CSA) and Certified Application Developer (CAD).ServiceNow Certified Implementation Specialist (CIS) in one or more product streams (e.g., ITSM, CSM, HRSD, ITAM) ITIL Foundation or Agile methodology certifications (e.g., Scrum Master) Experience contributing to ServiceNow platform health checks, release upgrades, or instance consolidation projects Experience supporting sales bids ...

organizational skills with the confidence to facilitate cross-team events like disaster recovery simulations, pen tests, and post-incident retrospectives. Process & Compliance: Familiarity with ITIL and working in ISO-aligned environments. Detail-oriented approach to assessing vulnerabilities and maintaining industry standards. Communication Skills: Ability to translate technical metrics into clear … will you be doing? Operational Excellence & Service Management: Manage day-to-day capacity, priorities, and workloads to consistently meet availability and performance SLAs. Embed ITIL-aligned service management practices (incident, problem, and change processes) to drive continuous improvement. Team Leadership & Development: Own the capability and growth of your team through ...

Location: UK - Bristol, UK - Hatfield | Job-ID: 219441 | Contract type: Standard | Business Unit: Information TechnologyLife on the teamIn this role you will be providing 3rd Line technical support to the hardware and software of the ...

experience producing service artefacts, including service models, integration diagrams, high-level plans, service design packages, and operational documentationEssential qualifications for the Senior Service Consultant:ITIL 4 Managing professional or other advanced ITIL certifications beyond foundational levelSAFe certification or equivalent experience working within SAFeWe value difference and we don’t have ...