23 of 23 ITIL Jobs in Staffordshire

Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for More ❯

searching query languages. Confidence in handling common security incidents independently. Good understanding of Vulnerability Scanning, Management, and Ethical Hacking (Penetration Testing). Knowledge of ITIL disciplines such as Incident, Problem, and Change Management. Ability to work with minimal supervision. Willingness to work in a 24/7 operations environment. Education More ❯

data centre and cloud technologies (Azure, AWS, Google Cloud) A Proven track record in vendor and stakeholder management You'll possess professional certifications (e.g., ITIL, Azure, AWS) You'll be fluent in English; an additional European language is an advantage You'll possess excellent communication, negotiation, and analytical skills Experience More ❯

assessments. • Experience in vendor engagement/management. • Able and willing to contribute to a standby/call out roster when required. • Knowledge of the ITIL Service Management lifecycle and framework. D&I Statement We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds, and skills. We More ❯

multiple Cloud software products, platforms and vendors. Strong vendor management skills, with experience managing third-party relationships. Strong professional accreditations/certifications such as ITIL, Azure, AWS, Google etc. Language: English (Fluent). Desirable: Second European Language (preferred) Excellent Written and Verbal communication skills with people at all levels across More ❯

multiple Cloud software products, platforms and vendors. Strong vendor management skills, with experience managing third-party relationships. Strong professional accreditations/certifications such as ITIL, Azure, AWS, Google etc. Language: English (Fluent). Desirable: Second European Language (preferred) Excellent Written and Verbal communication skills with people at all levels across More ❯

remediation tools. Familiarity with privileged access management solutions. Linux troubleshooting skills are a plus. Experience supporting Windows, Mac, and ChromeOS. Certifications such as MCP, ITIL, CompTIA, CDRE are advantageous. Strong analytical mindset and curiosity for complex puzzles. Comfortable working in high-stakes, evolving environments. Ability to anticipate attacker moves and More ❯

Proficiency in troubleshooting and resolving complex 3rd line technical issues. Technical experience in supporting a MacOS and iOS estate (Jamf). Solid understanding of ITIL processes, particularly in incident, problem and change management. Familiarity with PowerShell or scripting for automation and reporting tasks. Excellent communication skills, capable of conveying technical More ❯

Proficiency in troubleshooting and resolving complex 3rd line technical issues. Technical experience in supporting a MacOS and iOS estate (Jamf). Solid understanding of ITIL processes, particularly in incident, problem and change management. Familiarity with PowerShell or scripting for automation and reporting tasks. Excellent communication skills, capable of conveying technical More ❯

advanced VMware certifications (e.g., VCP-DCV, VCAP, VCDX). NetApp Certified Data Administrator (NCDA) or NetApp Certified Implementation Engineer (NCIE). Additional certifications like ITIL, MCSE, or similar relevant credentials. More ❯

Windows Server environments and enterprise network environments (Routing, Switching, Wireless networks, TCP/IP) Experience in technical/IT-related troubleshooting SQL troubleshooting proficiency ITIL Certification In exchange we can offer you: A competitive Pension Scheme A Benefits Platform with access to discounts with Retailers, Gyms, etc Life Assurance at More ❯

hardware and Apple devices. Knowledge of security tools including Sophos, FortiGate firewalls, and VPNs. Expertise with Veeam Backup & Recovery. Experience with HP network switches. ITIL Foundation knowledge. Strong stakeholder management skills. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU More ❯

infrastructure tasks to reduce manual effort Liaise and manage vendor relationships (e.g., IBM, DELL, Broadcom) Manage risk and cost associated with infrastructure services Support ITIL-aligned change, incident, and problem management processes Ensure service quality and compliance with internal security, audit, and risk requirements Collaborate with stakeholders across business and More ❯

communication skills with an ability to clearly articulate information and provide excellent customer service Proficient with order management software/ITSM systems Exposure to ITIL frameworks and best practices Empathetic, Passionate, Collaborative, Adaptable, Results Focused, Innovative and a Critical Thinker 5 years demonstrable experience If you feel you have the More ❯

knowledge and training material. Education and Experience Requirements As the Technical Trainer, you will have: Level 3 Certificate in Education and Training or equivalent ITIL v3/v4 Foundation Certification Great attention to detail and used to working to high levels of quality A high level of written and verbal More ❯

Desk experience with Microsoft technologies. Able to evidence excellent customer service skills. Possess a passion for IT and keen to progress. Knowledge of the ITIL ServiceDesk environment. Excellent and demonstrable documentation ability, for both technical documents and customer communication. The ability to work under their own initiative, as part of More ❯

Server Infrastructure (Windows 10/11, Active Directory, Exchange, Windows Server, VMware). Exposure to working on & delivering IT projects. Experience working within an ITIL based service desk environment. Basic Networking experience. Benefits: Competitive Salary (Enquire for details). 28 days holiday + bank holidays. 6.5% pension matched. Private medical More ❯

are looking for someone with in-depth ServiceNow experience. Ideally, we are looking for people with: ServiceNow System Administrator Certification ServiceNow Implementation Specialist Certification ITIL qualified Prince2 certified The role will see you responsible for but not limited to: Overseeing the full project life cycle from requirement gathering through design More ❯

with remote management platforms and field-based maintainers to restore service and resolve technical failures within agreed operational service agreements, in line with the ITIL Framework and mandated Network Rail standards, highlighting safety-related failures for further processing. You will conduct administrative and technical activities to support the successful delivery More ❯

major brands and retailers Gym membership discounts What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs and Service Credit structures for specific customer services. Monitoring and awareness of the overall … a service management or technical solution role including some of the following: Significant experience in service and operational environments working in line with the ITIL V3 Framework and the associated service lifecycles. Service governance within a recognized process framework ISO20000 and knowledge of Chorus 2 PDCS or similar service management More ❯

major brands and retailers Gym membership discounts What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs and Service Credit structures for specific customer services. Monitoring and awareness of the overall … a service management or technical solution role including some of the following: Significant experience in service and operational environments working in line with the ITIL V3 Framework and the associated service lifecycles. Service governance within a recognized process framework ISO20000 and knowledge of Chorus 2 PDCS or similar service management More ❯

offshore teams and service providers, and driving service improvements. The role also requires managing key supplier relationships, ensuring contractual value and performance, and implementing ITIL best practices. What you'll do: Develop and manage strategic relationships with IT suppliers: Negotiate contracts, monitor performance, conduct reviews, ensure compliance, and manage vendor … a collaborative and innovative culture. What you'll need: Extensive experience in IT service delivery management with proven success. Deep understanding and experience with ITIL frameworks. Strong skills in supplier and contract management. Excellent leadership and communication skills. Proven team management abilities. Experience with ITSM tools and technologies. ITIL certification. More ❯

Our Values The Kerv approach is consultative, advisory, experienced, and rooted in data engineering. We strive to help clients gain complete clarity of their data and to exceed client expectations. Our proven management and sales methodology ensure we differentiate ourselves More ❯