1 to 25 of 27 ITIL Jobs in Staffordshire

and methods. Must be confident to handle common security incidents independently. Must have good understanding of Vulnerability Scanning and management as well as Ethical Hacking (Penetration Testing) Knowledge of ITIL disciplines such as Incident, Problem and Change Management. Ability to work with minimal levels of supervision. Education Requirements & Experience Minimum of 2 to 3 years of experience in the IT More ❯

Snort rules, or other log-searching query languages. Confidence in handling common security incidents independently. Good understanding of Vulnerability Scanning, Management, and Ethical Hacking (Penetration Testing). Knowledge of ITIL disciplines such as Incident, Problem, and Change Management. Ability to work with minimal supervision. Willingness to work in a 24/7 operations environment. Education & Experience: Minimum of More ❯

Vulnerability Scanning and management as well as Ethical Hacking (Penetration Testing) Ability to learn forensic techniques Ability to reverse engineer attacks to understand what actions took place. Knowledge of ITIL disciplines such as Incident, Problem and Change Management. Ability to work with minimal levels of supervision. Willingness to work in a job that involves 24/7 operations or on More ❯

such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert. • Knowledge of backup and disaster recovery solutions. • Experience in managing hybrid cloud environments. • Familiarity with ITIL best practices. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we More ❯

traffic flows, normal vs. suspicious activities. Knowledge of Vulnerability Scanning, Management, and Ethical Hacking (Penetration Testing). Ability to learn forensic techniques. Ability to reverse engineer attacks. Knowledge of ITIL disciplines such as Incident, Problem, and Change Management. Ability to work independently with minimal supervision. Willingness to work in a 24/7 or on-call role. Education & Experience Requirements More ❯

team. Conduct regular performance reviews and craft personalised development plans. Organise impactful training sessions to sharpen both tech and soft skills. Deliver insightful reports on helpdesk performance and initiatives. ITIL Process Management Champion ITIL best practices across the helpdesk. Monitor KPIs and drive continuous service improvements. Ensure compliance and foster a culture of process excellence. Technical Expertise Provide hands-on … customer service. Build strong stakeholder relationships and use feedback to enhance service delivery. What Were Looking For Proven experience managing an IT helpdesk or support team. Strong grasp of ITIL principles (certification a big plus). Deep technical knowledge of Microsoft technologies. Exceptional leadership, communication, and problem-solving skills. Cool under pressure and a master of juggling priorities. Ready to More ❯

can critically assess IT helpdesk operations, identify opportunities for improvement and drive initiatives around automation and self-service solutions. Troubleshoot complex technical issues and provide solutions to high standards. ITIL awareness is highly advantageous , as you will be implementing and managing ITIL best practises to ensure efficient incident, problem and change management. Ensuring compliance with ITIL best practises and continuously More ❯

can critically assess IT helpdesk operations, identify opportunities for improvement and drive initiatives around automation and self-service solutions. Troubleshoot complex technical issues and provide solutions to high standards. ITIL awareness is highly advantageous , as you will be implementing and managing ITIL best practises to ensure efficient incident, problem and change management. Ensuring compliance with ITIL best practises and continuously More ❯

can critically assess IT helpdesk operations, identify opportunities for improvement and drive initiatives around automation and self-service solutions. Troubleshoot complex technical issues and provide solutions to high standards. ITIL awareness is highly advantageous , as you will be implementing and managing ITIL best practises to ensure efficient incident, problem and change management. Ensuring compliance with ITIL best practises and continuously More ❯

technical aptitude. Results-driven and action-oriented, consistently maintaining a positive work attitude. Proficient in supporting Apple macOS and iOS devices within enterprise environments. Jamf Pro Familiar with the ITIL framework and incident/problem management processes. Experienced in supporting hybrid work environments, including remote troubleshooting via tools like Microsoft Endpoint Manager or TeamViewer. Knowledgeable about device lifecycle management, including … imaging, deployment, and asset tracking. Exposure to mobile device management (MDM) and BYOD policy implementation. ITIL certification or working knowledge of ITIL best practices. Certifications: MS-101 - Microsoft 365 Mobility and Security; AZ-900 Interested?! Send your up-to-date CV to Dean Sadler-Parkes at Crimson for review. Not interested?! Do you know anyone that might be? Refer a More ❯

Employee discount shopping schemes on major brands and retailers Gym membership discounts What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs and Service Credit structures for specific customer services. Monitoring and awareness of the overall performance of secure networks customer … requires expert experience in either a service management or technical solution role including some of the following: Significant experience in service and operational environments working in line with the ITIL V3 Framework and the associated service lifecycles. Service governance within a recognized process framework ISO20000 and knowledge of Chorus 2 PDCS or similar service management frameworks. Technical management of subcontract More ❯

and a non-pensionable allowance of £1,000 Job Summary As an Application Operations Engineer, you'll support business-critical systems that are vital to our work in an ITIL-aligned environment. It's an IT role like no other, which comes with excellent training and the chance to build your skills. The Customer Service Centre (CSC) provide IT support … seamless. We want you to take the initiative when it comes to good working practices and processes. So you'll need experience of applications management and ideally, knowledge of ITIL-environments. With this expertise, you'll feel confident taking responsibility for outstanding faults, liaising with users and the other technical teams. While an understanding of Microsoft development tools is essential More ❯

backup solutions and security/remediation tools. Familiarity with privileged access management solutions. Linux troubleshooting skills are a plus. Experience supporting Windows, Mac, and ChromeOS. Certifications such as MCP, ITIL, CompTIA, CDRE are advantageous. Strong analytical mindset and curiosity for complex puzzles. Comfortable working in high-stakes, evolving environments. Ability to anticipate attacker moves and think strategically. More ❯

manner with team members both locally and globally. Your skills and experience University degree in Information Technology, Computer Science, or related discipline and professional certification (e.g., CISA, CRISC, CCSP, ITIL, COBIT, CIA, CFE, CPA, etc.) preferred. Significant, demonstrable experience of IT auditing, including audits of automated business controls and new systems implementation. Experience of audits of IT general controls is More ❯

VMware Certified Professional (VCP) or advanced VMware certifications (e.g., VCP-DCV, VCAP, VCDX). NetApp Certified Data Administrator (NCDA) or NetApp Certified Implementation Engineer (NCIE). Additional certifications like ITIL, MCSE, or similar relevant credentials More ❯

and stakeholder engagement skills Preferred: experience in utilities, water, or energy sectors; familiarity with digital twins, edge computing, or AI automation Certifications like TOGAF, Azure Solutions Architect Expert, or ITIL would be advantageous If you are an experienced Digital Architecture Manager looking for a new challenge, apply today. JBRP1_UKTJ More ❯

working in SharePoint environments. Strong knowledge of SharePoint Online/2013/2016, with skills in tools like Nintex, K2, Sharegate. Experienced in managing stakeholders and leading technical delivery. ITIL Foundation (required), Microsoft MS900 and AZ900 (mandatory). Excellent communication, leadership, and problem-solving skills. The Job Translating business requirements into effective SharePoint solutions Leading workshops, demos, and solution planning More ❯

management skills, with the ability to work well under pressure and meet deadlines. Experience with multiple Cloud software products, platforms and vendors. Demonstrable professional accreditations/certifications such as ITIL, PMP, Prince2, TOGAF, PMBOK, Azure etc. An in-depth knowledge of VDI technologies and best practices. A detailed understanding and experience of deploying applications to production environments. A knowledge of More ❯

support and maintenance of Audio visual installations, teaching space equipment, event production/technology & digital media production. Delivering against SLAs, resolution of Major Incidents/supporting delivery of our ITIL processes. You must demonstrate a genuine interest, enthusiasm and basic experience or relevant training in the wider field of Audio Visual technology. Areas may include; Event production, Teaching Technologies, Integrated More ❯

management skills, with excellent communication and relationship management Project management and IT proficiency Strong troubleshooting skills, with strong self disciplined time management and decision-making abilities Desirable: ServiceNow experience ITIL Service Management Framework knowledge JIRA experience Additional Salesforce Certifications (Sales/Service Cloud) Knowledge of Waste Management or Utilities Driving license would be advantageous as travelling to Veolia UK sites More ❯

ability to stand your ground when challenged Undergraduate or equivalent degree in information technology, computer science or a related discipline; and relevant professional certifications (e.g. CISA, CISSP, CCAK, CCSP, ITIL, COBIT) preferred Interest in coding, cyber security, data analytics, as well as emerging technologies relating to artificial intelligence, cloud and robotics is an advantage How we'll support you GA More ❯

and vendor negotiations. Familiarity with agile delivery methodologies and modern IT operating models. A collaborative leadership style, with the ability to influence and mentor at all levels. Knowledge of ITIL best practices and a commitment to operational excellence. A degree (or equivalent experience) in a relevant technical discipline. Job Offer A competitive salary range of 90,000 to More ❯

alongside the regional lead, with a view to establishing a follow-the-sun support model for the application Your skills and experience Highly experienced with Production Application Support and ITIL Practices Deep understanding of HP Nonstop (formerly known as Tandem) application Support and/or Development and complex IT infrastructure Strong knowledge of databases (Enscribe, SQL), including working experience of More ❯

Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new Core Applications environment services and the subsequent … and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of Business Applications environments and More ❯

Management Framework activities, with knowledge of cybersecurity, privacy, networking, protocols, and security methodologies. Assess security controls based on cybersecurity principles. Understand network traffic flow, including TCP, IP, OSI, and ITIL standards. Apply systems engineering processes effectively. Collaborate and communicate effectively with team members. Required Skills: BA/BS in Computer Science with 5 years' experience or AA with 7 years More ❯