4 Incident Management Jobs in Somerset

and approachable attitude to align with their team ethos. The ideal candidate will have the following skills and experience: Robust understanding of IT service management frameworks and hands-on experience implementing ITIL best practices. Exceptional communication and interpersonal abilities, capable of engaging effectively with stakeholders across all levels. Demonstrated … proficiency in team leadership and motivation, with a focus on driving performance and fostering a collaborative atmosphere. Previous experience overseeing service desk operations, including incident management, problem resolution, and service request fulfilment. ITIL certification and familiarity with legal industry-specific technologies (e.g., document management systems) are highly … industry standards. Develop and uphold IT service policies, procedures, and documentation to facilitate efficient operations and regulatory compliance. Provide strategic guidance on IT service management, resource allocation, and technology investments. Cultivate a culture of continuous learning and development within the Service Desk team, promoting professional growth and knowledge sharing. more »

and approachable attitude to align with their team ethos. The ideal candidate will have the following skills and experience: Robust understanding of IT service management frameworks and hands-on experience implementing ITIL best practices. Exceptional communication and interpersonal abilities, capable of engaging effectively with stakeholders across all levels. Demonstrated … proficiency in team leadership and motivation, with a focus on driving performance and fostering a collaborative atmosphere. Previous experience overseeing service desk operations, including incident management, problem resolution, and service request fulfilment. ITIL certification and familiarity with legal industry-specific technologies (eg, document management systems) are highly more »

opportunity for a talented Security Manager to oversee the delivery of operational security at a site in Yeovil. If you have first class people management skills with the ability to drive service excellence then we are keen to hear from you. This role will see you provide operational and … strategic leadership to a large site security team. Prior security management experience is essential. In particular, experience leading large site based teams is preferred. Applicants should meet the following criteria: Experience managing the delivery of operational security A people manager with experience leading large teams (15+) A passion for … officers in the delivery of a first class security service Conduct and monitor staff appraisals and encourage further development Staff training and development Rota management Implementation of policies, SOP’s, AI’s, emergency preparedness etc. Incident management and response Safeguarding of various assets to include people, buildings more »

from you. Manage operational site security Leading a large team of security officers Manage front of house team Oversee Security Systems Implementation of policies Incident management and response Safeguarding Long term strategic planning of the security function Conducting risk assessments and threat analysis across the estate ROLE MUST more »